Lenovo ThinkPad Universal Thunderbolt 4 Smart Dock User manual

ThinkPad Universal Thunderbolt 4 Dock
ThinkPad Universal Thunderbolt 4 Smart Dock
ThinkPad Thunderbolt 4 Workstation Dock
User Guide

https://www.lenovo.com/sa ety
Note: Be ore using this documentation and the product it supports, ensure that you read and understand
the warranty in ormation in the documentation that comes with the product.
Third Edition (November 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: I data or so tware is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set orth in Contract No. GS-
35F-05925.

Contents
Chapter 1. About the do k . . . . . . . 1
In the box . . . . . . . . . . . . . . . . . . 1
Product overview . . . . . . . . . . . . . . . 3
Chapter 2. Set up the do k . . . . . . . 7
Install the dock . . . . . . . . . . . . . . . . 7
Update the dock driver and irmware . . . . . . . 8
Install Lenovo Dock Manager . . . . . . . . . . 8
Chapter 3. Use the do k. . . . . . . . . 9
Use the video output connectors . . . . . . . . . 9
Use the Ethernet connector . . . . . . . . . . . 9
Chapter 4. Troubleshooting . . . . . . 11
Appendix A. A essibility
information . . . . . . . . . . . . . . . 13
Appendix B. Trademarks . . . . . . . 15
© Copyright Lenovo 2021 i

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User Guide

Chapter 1. About the do k
Thanks or using ThinkPad Universal Thunderbolt 4 Dock / ThinkPad Universal Thunderbolt 4 Smart Dock /
ThinkPad Thunderbolt 4 Workstation Dock.
This dock is an enhanced universal compatible module to help you expand your computer with automated
and silent updates. You can use it to connect your computer (Microso t® Windows® 10 only) to a local area
network (LAN) and multiple devices, such as a headset, external displays, and Universal Serial Bus (USB)
devices.
To view the compatible computers,
1. Go to https://support.lenovo.com/us/en/solutions/accs-guide.
2. Select ThinkPad, ThinkCentre, ThinkStation, Ideapad and Idea entre Option Compatibility Matrix.
Then ollow the on-screen instructions.
In the box
ThinkPad Universal Thunderbolt 4 Do k / ThinkPad Universal Thunderbolt 4 Smart Do k
• ThinkPad Universal Thunderbolt 4 Dock / ThinkPad Universal Thunderbolt 4 Smart Dock
• 135 W power adapter and power cord
• Thunderbolt 4 cable
• Documentation
© Copyright Lenovo 2021 1

ThinkPad Thunderbolt 4 Workstation Do k
• ThinkPad Thunderbolt 4 Workstation Dock
• 300 W power adapter and power cord
• ThinkPad Thunderbolt 4 Workstation Dock Split Cable
• Documentation
Contact your place o purchase i any item is missing or damaged. Ensure that you retain your proo o
purchase and packing material. They might be required to receive warranty service.
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User Guide

Produ t overview
1
2
Power onne tor
Connect to ac power with the accompanying ac power adapter and power cord.
Thunderbolt™ 4 onne tor (for onne ting omputer)
Connect to your computer with the accompanying cable.
Thunderbolt 4 onne tor
Connect a compatible device to
• Trans er data.
• Charge with the output voltage and current o up to 5 V and 3 A.
• Connect an external display with a Thunderbolt cable or USB-C cable.
Note: Do not connect your computer to this connector.
DisplayPort® onne tors
Connect to external displays with DisplayPort cables.
USB 3.2 onne tor Gen 2
Connect a compatible device to trans er data.
Ethernet onne tor
Connect to a LAN with an Ethernet cable.
Chapter 1.About the dock 3

Always On USB 3.2 onne tor Gen 2
Connect a compatible device to
• Trans er data.
• Charge with the output voltage and current o up to 5 V and 2.4 A.
HDMI™ onne tor
Connect to an external display with a High-De inition Multimedia Inter ace (HDMI) cable.
Cloud indi ation (* For ThinkPad Universal Thunderbolt 4 Smart Do k only)
Indicates the cloud connection status.
• Solid amber: Disconnected
• Blinking amber (1 se ond on/off): Connecting
• Solid green: Connected
Power button
Press to turn o or turn on the dock.
Se urity-lo k slot
Support cable locks that con orm to the Kensington / Lenovo NanoSaver lock standards (using Cleat
locking technology).
Se urity-lo k slot
Support cable locks that con orm to the Kensington / Lenovo MicroSaver lock standards (using T-bar
locking technology) or MiniSaver lock standards (using Cleat locking technology).
VESA mount holes
Mount to wall or monitor stand with VESA mount screws (M4 x 10 mm x 2 pcs).
Audio onne tor
Connect a headset or headphones with 3.5 mm plug.
Statement on USB transfer rate
Depending on many actors such as the processing capability o the host and peripheral devices, ile
attributes, and other actors related to system con iguration and operating environments, the actual trans er
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below or each corresponding device.
USB devi e Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
Thunderbolt 3 connector (USB-C) 40
Thunderbolt 4 connector (USB-C) 40
ThinkPad logo Indi ation
When the dock is connected to ac power, this indicator shows the dock status:
LED status Do k status
Red Connected to ac power
Power button Indi ation
When the dock is connected to ac power but not your computer, this indicator shows the dock status:
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User Guide

LED status Do k status
Amber On
O O
When the dock is connected to both your computer and ac power, this indicator shows the computer status:
LED status Computer status
Solid white On
Blinking white slowly (1 second on/o ) In sleep mode
O O or in hibernation mode
When the dock is updating irmware, this indicator shows the update status:
LED status Firmware update status
Blinking rapidly (0.5 second on/o ) Updating
O Completed
Chapter 1.About the dock 5

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User Guide

Chapter 2. Set up the do k
Install the do k
Use the accompanying ac power adapter, power cord, and cable to install the dock. The dock supplies
power to the computer when the dock is connected to ac power and your computer.
ThinkPad Universal Thunderbolt 4 Do k / ThinkPad Universal Thunderbolt 4 Smart Do k
ThinkPad Thunderbolt 4 Workstation Do k
© Copyright Lenovo 2021 7

Update the do k driver and firmware
The dock driver and irmware are preinstalled on compatible computers. The dock is ready or use a ter you
connect it to your computer and ac power.
It is recommended that you update the dock driver and irmware whenever a new version is available to
improve per ormance o the dock.
To update the dock driver and irmware:
1. Go to https://www.lenovo.com/support/docks.
2. Select the entry or the dock and then ollow the on-screen instructions to download and install the dock
driver and irmware.
3. The driver update takes e ect when you restart your computer. The irmware update takes e ect when
you reconnect the dock to your computer.
Install Lenovo Do k Manager
Lenovo Dock Manager is designed to provide silent irmware update and device in ormation query.
To download Lenovo Dock Manager, go to https://support.lenovo.com/us/en/solutions/ht037099.
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Chapter 3. Use the do k
Use the video output onne tors
The dock has our video output connectors to support up to our external displays:
• One Thunderbolt 4 connector (support DisplayPort 1.4 and Thunderbolt 4)
• Two DisplayPort connectors (support DisplayPort 1.4)
• One HDMI connector (supports HDMI 2.1)
Supported resolutions
Depending on the USB-C connector or Thunderbolt connector on your computer, the dock supports the
ollowing display resolutions:
• One video output connector: up to 7680 x 4320 pixels / 30 Hz (HDMI only)
• Two video output connectors: up to 7680 x 4320 pixels / 30 Hz (HDMI only) and 5120 x 2880 pixels / 60
Hz (Thunderbolt 4 only)
• Three video output connectors: up to 3840 x 2160 pixels / 60 Hz
• Four video output connectors: up to 3840 x 2160 pixels / 60 Hz
To view the maximum display matrix, go to https://www.lenovo.com/support/docks and select the entry or the
dock.
Configure the external displays
You can con igure the external displays connected to your dock:
• Set the display mode: extend, mirror or duplicate, or single display.
• Set the orientation, brightness, resolution, color, and more.
To con igure the external displays:
1. Right-click a blank area on the desktop and select Display settings.
2. Select the display that you want to con igure.
3. Con igure display settings o your pre erence.
For more in ormation, see the Windows help in ormation.
Use the Ethernet onne tor
You can use the Ethernet connector on the dock to connect your computer to a standard 10 Mbps, 100
Mbps, or 1000 Mbps network with an Ethernet cable.
The Ethernet connector has two network status indicators. When the green indicator is on, the computer is
connected to a LAN. When the yellow indicator blinks, data is being transmitted.
Depending on your computer, some o the ollowing unctions are available when the dock is connected to a
LAN.
• Preboot eXecution Environment
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• MAC address Pass Through
• Wake on LAN
• vPro
To view the unctions supported by your computer, go to https://support.lenovo.com/us/en/solutions/accs-
guide. Select Network fun tion support – Option Compatibility Matrix. Then ollow the on-screen
instructions.
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Dock User Guide

Chapter 4. Troubleshooting
General
1. The do k does not work after onne ted to my omputer.
Ensure that:
• You use the accompanying ac power adapter, power cord, and cable.
• The dock is powered by its power adapter. The dock always needs the power adapter or operation.
• The dock driver is installed on your computer.
• The USB-C connector or Thunderbolt connector on your computer works well.
2. The fun tion of wireless keyboard or mouse (2.4 GHz) is interrupted. The mouse pointer lags or
does not move. Some hara ters are lost when I input by the keyboard.
Connect the wireless device receiver to one o the ollowing connectors on the dock:
• USB 3.2 connector Gen 2 on the ront panel
• Right-most USB 3.2 connector Gen 2 on the rear panel
3. The mouse and keyboard annot wake up my omputer when onne ted to the Always On USB
3.2 onne tor Gen 2 on the do k.
Connect the mouse or keyboard to another USB connector on the dock.
4. The harging speed for my devi e, su h as a smartphone, is slow.
Connect your device to an Always On USB 3.2 connector Gen 2 on the dock.
5. My omputer annot be harged by the do k.
Ensure that you use the accompanying ac power adapter, power cord, and cable to set up the dock.
Video output
1. The external display is blank.
Ensure that:
• The external display is connected to ac power and turned on.
• Your computer is running correctly and not in standby or hibernation mode. When the computer is in
standby or hibernation mode, the external monitor display is always blank.
• The dock is securely connected to ac power, computer, and external display.
• The dock driver is installed on your computer.
I the problem persists, disconnect all cables rom the dock, and uninstall the dock driver. Then, reinstall
the dock driver and reconnect all cables to the dock. See Chapter 2 “Set up the dock” on page 7.
2. The external DisplayPort or HDMI display has no display after I onne t a Thunderbolt display to
the do k.
a. Disconnect all external displays rom the dock.
b. Connect the DisplayPort or HDMI display to the dock.
c. Connect the Thunderbolt display.
3. The images on the external display flutter.
Ensure that the display cable is securely connected to the dock.
Disconnect and reconnect the display cable.
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4. The omputer an play ba k flash ontent. However, when I drag the window to the external
display and maximize the window, the playba k stops.
Update your Adobe Flash Player program to the latest version.
Audio output
Sound does not ome from the headset after onne ted to the do k.
Ensure that the dock is set as the de ault audio device:
1. Right-click the speaker icon in the Windows noti ication area and select Playba k devi es. The Sound
window is displayed.
2. On the Playba k tab, select the dock. Then click Set Default.
3. Click the Re ording tab. Select the dock. Then click Set Default.
4. Click OK.
Note: You might need to restart the application that is using the audio device to apply the changes.
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Appendix A. A essibility information
Do umentation in a essible formats
Lenovo provides electronic documentation in accessible ormats, such as properly tagged PDF iles or
HyperText Markup Language (HTML) iles. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text to explain the image so that visually impaired users
can understand the image when they use a screen reader.
To open and view PDF iles, your computer must have the Adobe Reader program installed. The Adobe
Reader program also is available or download at:
http://www.adobe.com
© Copyright Lenovo 2021 13

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Appendix B. Trademarks
LENOVO, the LENOVO logo, THINKPAD®, and the THINKPAD logo are trademarks o Lenovo.
Thunderbolt is a trademark o Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Microso t and Windows are trademarks o the Microso t group o companies.
DisplayPort and VESA are trademarks o the Video Electronics Standards Association.
The terms HDMI and HDMI High-De inition Multimedia Inter ace are trademarks or registered trademarks o
HDMI Licensing LLC in the United States and other countries.
USB-C is a trademark o USB Implementers Forum.
All other trademarks are the property o their respective owners. © 2021 Lenovo.
© Copyright Lenovo 2021 15

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Dock User Guide