Lenovo ThinkPad OneLink Pro Dock User manual

ThinkPadOneLinkProDock
UserGuide

http://www.lenovo.com/safety
Note:Beforeinstallintheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpae19.
FirstEdition(October2013)
©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents
Chapter1.boutthedock.......1
Productdescription..............1
Locatinconnectorsandcontrolsonthedock...2
Systemrequirements.............4
Chapter2.Installingthedock......5
Connectinthedocktoyournotebookcomputer..5
InstallinthedevicedriveronWindowsoperatin
systems..................6
Chapter3.Usingthedock.......7
Usintheheadset/microphonecomboconnector..7
UsintheUSB3.0connectorwithbatterycharin
function..................7
UsintheUSBconnectors...........8
UsintheGiabitEthernetconnector.......8
UsintheDisplayPortandDVI-Iconnectors....8
Chapter4.Workingwiththedock...9
Understandinthevideooutputmodes......9
Enterinavideooutputmode..........9
Enterinextendmode...........9
Enterinmirrormode..........10
Enterinsinle-displaymode.......10
Manuallyenablintheheadset/microphonecombo
connector................11
Rotatintheexternalmonitordisplay......11
Settinthecolorqualityoftheexternalmonitor..12
Settintheresolutionoftheexternalmonitor...12
Supportedresolutions............13
Chapter5.Troubleshooting......15
ppendix.ServiceandSupport...17
Onlinetechnicalsupport...........17
Telephonetechnicalsupport.........17
ppendixB.LenovoLimited
Warranty................19
Part1-GeneralTerms...........19
Part2-Country-specificTerms........21
Part3-WarrantyServiceInformation......24
SuplementodeGarantíaparaMéxico......25
ppendixC.Electronicemission
notices................27
FederalCommunicationsCommissionDeclaration
ofConformity...............27
ppendixD.Notices..........31
Recyclininformation............31
RecyclininformationforBrazil........31
ExportClassificationNotice.........32
Trademarks................32
ppendixE.RestrictionofHazardous
SubstancesDirective(RoHS).....33
EuropeanUnionRoHS...........33
ChinaRoHS................33
TurkishRoHS...............33
UkraineRoHS...............33
IndiaRoHS................33
©CopyrihtLenovo2013i

iiThinkPadOneLinkProDockUserGuide

Chapter1.boutthedock
Thischaptercontainsproductdescription,connectorandcontrollocations,andsystemrequirementsforthe
ThinkPad®OneLinkProDock(hereaftercalledthedock).
Productdescription
Thedockisaportableexpansionmodulethatenablesyoutoeasilyconnectyournotebookcomputertothe
Ethernetandmultipledevices,suchasaDisplayPort®,DiitalVideoInterface(DVI),orVideoGraphicsArray
(VGA)monitor;aheadset/microphonecomboconnector;andUniversalSerialBus(USB)devices.Thedock
providesfourUSB3.0connectorsforhiherbandwidthandbetterperformance,andtwoUSB2.0connectors
forcommonUSBdevices.ThedockalsosupportsGiabitEthernetspeedwhenyouconnectittonetworks.
YoucansetupyourworkareabyconnectinyournotebookcomputertothedockwiththeOneLinkcable,
connectinmultipledevicestothedock,andsettinthedockonyournotebookcomputer;then,youare
readytousethemultipledeviceseachtimeyouconnectyournotebookcomputertothedock.
Youroptionpackaeincludesthefollowin:
•ThinkPadOneLinkProDock
•Poweradapter
•Powercord
•Cablemanaementstand
•Warrantyposter
•DVI-ItoVGAadapter
Contactyourplaceofpurchaseifanyitemismissinordamaed.Besuretoretainyourproofofpurchase
andpackinmaterial.Theymihtberequiredtoreceivewarrantyservice.
©CopyrihtLenovo20131

Locatingconnectorsandcontrolsonthedock
Thefollowinillustrationhelpsyoulocatetheconnectorsandcontrolsonthedock.
Figure1.Overviewofthedock
1Powerindicator8Powerconnector
2Headset/microphonecomboconnector9GiabitEthernetconnector
3USB3.0connectorwithbatterycharinfunction10USB3.0connectors
4USB3.0connector11Powerbutton
5Security-lockslot12USB2.0connectors
6OneLinkcable13DisplayPortconnector
7Cablemanaementstand14DVI-Iconnector
1Powerindicator
Thepowerindicatorisusedtoindicatethepowerstatusofthenotebookcomputerthatconnectswiththe
dock.
•Ifthepowerindicatorislitinred,itindicatesthatthenotebookcomputeristurnedon.
•Ifthepowerindicatorisoff,itindicatesthatyournotebookcomputeristurnedoff,insleepmode,orin
hibernationmode;orthedockisdisconnectedfromyournotebookcomputer.
2Headset/microphonecomboconnector
Theheadset/microphonecomboconnectorisusedtoconnectaheadset,amicrophone,oraspeaker.
2ThinkPadOneLinkProDockUserGuide

3USB3.0connectorwithbatterychargingfunction
TheUSB3.0connectorwithbatterycharinfunctionisusedtodothefollowin:
•ConnectinUSBdevices(USB1.0,USB1.1,USB2.0,andUSB3.0compatible)
•Charindevicesevenwhenyournotebookcomputeristurnedoff,insleepmode,orinhibernation
mode;orwhenthedockisdisconnectedfromyournotebookcomputer
4USB3.0connector
TheUSB3.0connectorisusedtoconnectUSBdevices(USB1.0,USB1.1,USB2.0,andUSB3.0
compatible).
5Security-lockslot
Thesecurity-lockslotisusedtosecurethedockwithasecuritycablelock.
Note:Thesecuritycablelockisnotincludedinyouroptionpackae.Ifnecessary,purchaseasecurity
cablelock.
6OneLinkcable
TheOneLinkcableisusedtoconnectthedocktoyournotebookcomputer.
Note:Toavoidanyfiredamae,ensurethatthenotebookcomputerconnectintheOneLinkcablemeets
eitherofthefollowinrequirements:
•TheflammabilityofthenotebookcomputerenclosureisnotlowerthanClassV-1.
•Thenotebookcomputerenclosureismetallic.
7Cablemanagementstand
ThecablemanaementstandisusedtomanaetheOneLinkcabletooptimizedeskspace.
8Powerconnector
Thepowerconnectorisusedtoconnectthepoweradapter.
Note:Thepowerinputratinofthedockis20Vand4.5A.
9GigabitEthernetconnector
TheGiabitEthernetconnectorisusedtoconnectthedocktoanetworkusinanEthernetcable.
10USB3.0connectors
ThetwoUSB3.0connectorsareusedtoconnectUSBdevices(USB1.0,USB1.1,USB2.0,andUSB
3.0compatible).
11Powerbutton
Thepowerbuttonisusedtoturnonorturnoffyournotebookcomputer,ortoputthenotebookcomputer
intosleeporhibernationmode.Toachievethis,youneedtochanethepowerplansettinsofyour
notebookcomputer.Formoreinformation,refertotheuseruidethatcomeswithyournotebookcomputer.
Chapter1.Aboutthedock3

12USB2.0connectors
ThetwoUSB2.0connectorsareusedtoconnectUSBdevices(USB1.0,USB1.1,andUSB2.0compatible).
13DisplayPortconnector
TheDisplayPortconnectorisusedtoconnectanexternalmonitortothedockusinaDisplayPortcable.
14DVI-Iconnector
TheDVI-IconnectorisusedtoconnectaDVI-Imonitor.YoualsocanconnectaVGAmonitortothis
connectorthrouhaDVI-ItoVGAadapter.
Systemrequirements
Beforeusinthedock,ensurethatyournotebookcomputerhasoneofthefollowinoperatinsystems
installed:
•Microsoft®Windows®7
•MicrosoftWindows8
•MicrosoftWindows8.1
4ThinkPadOneLinkProDockUserGuide

Chapter2.Installingthedock
Thischapterprovidesinstructionsonhowtoconnectthedocktoyournotebookcomputer,andmanually
installthedevicedriver.
Connectingthedocktoyournotebookcomputer
ThistopicprovidesinstructionsonhowtoconnectthedocktoyournotebookcomputerusintheOneLink
cablealonwiththepoweradapterandpowercord.
Notes:
•Ensurethatyoucorrectlyconnectthedocktoanacpowersource.
•YoucanpresstheOneLinkcableintothecablemanaementstandtooptimizedeskspace.
Toconnectthedocktoyournotebookcomputer,dothefollowin:
1.Removethepoweradapterfromyournotebookcomputer.
2.RemovetheLenovo®OneLinkconnectorcoverfromyournotebookcomputer.
Figure2.RemovingtheLenovoOneLinkconnectorcover
©CopyrihtLenovo20135

3.Connectthedocktoanacpowersourceandyournotebookcomputerbydointhefollowin:
a.Connectthepoweradaptertothepowercord1.
b.Connectthedc-inconnectorofthepoweradaptertothepowerconnectoronthedock2.
Note:Thepoweradapterthatcomeswiththedockisa90Wpoweradapter.
c.ConnecttheOneLinkcabletotheLenovoOneLinkconnectoronyournotebookcomputer3.
d.Connectthepowerpluofthepowercordtoanelectricaloutlet4.Thedockisreadyforuse.
Figure3.Connectingthedocktothepowersupplyandyournotebookcomputer
InstallingthedevicedriveronWindowsoperatingsystems
Ensurethatyouinstallthedevicedriverbeforeusinthedock.Youcanobtainthelatestdevicedriverat
http://www.lenovo.com/onelinkdrivers.Then,followtheinstructionsonthescreentocompletethedevice
driverinstallation.
6ThinkPadOneLinkProDockUserGuide

Chapter3.Usingthedock
Thischapterprovidesinformationonhowtousethedock.
Whenthedockisreadyforuse,thedockiconisdisplayedinthetaskbar.Clickthedockicon,theThinkPad
OneLinkProDockwindowisdisplayed.Youcanfindthefollowinfourfunctionicons:
•ClicktheicontoopentheScreenResolutionwindow.Youcanchanetheappearanceofyour
displays.
•ClicktheicontoopentheSoundwindow.Youcanconfiuretheaudiosettins.
•ClicktheicontoopentheNetworkandSharinCenterwindow.Youcanviewyourbasicnetwork
informationandsetupconnections.
•ClicktheicontoopentheDevicesandPrinterswindow.Youcanaddorconfiureadeviceorprinter.
Youcanconnectdevicestotheappropriateconnectorsonthedockwhileyournotebookcomputeristurned
on.Normallyitwilltakeseveralsecondsforthenotebookcomputertoreconizenewdevices.
Usingtheheadset/microphonecomboconnector
Theheadset/microphonecomboconnectoronthedockisa3.5mmheadsetandmicrophonecombined
connector.Itonlyworksforthestandard3.5mmheadset,microphone,orspeaker.
Tousetheheadset/microphonecomboconnectoronthedock,connectyourheadset,microphone,or
speakertotheheadset/microphonecomboconnectoronthedock.
Notes:Theheadset,microphone,orspeakerconnectedtotheheadset/microphonecomboconnectoron
thedockisautomaticallyenabledafterthedockissuccessfullyconnectedandreconizedbyyournotebook
computer.However,ifyoucannothearanythinfromyourdevice,dothefollowin:
•InstallthelatestdevicedriverbyfollowintheinstructionsontheWebsiteat:
http://www.lenovo.com/onelinkdrivers
•Manuallyenabletheheadset/microphonecomboconnectoronthedock.See“Manuallyenablinthe
headset/microphonecomboconnector”onpae11formoreinformation.
UsingtheUSB3.0connectorwithbatterychargingfunction
TheUSB3.0connectorwithbatterycharinfunctionenablesyoutocharedevicesevenwhenthe
computerisshutdown,isinsleeporhibernationmode,orthedockisdisconnectedfromthenotebook
computer.
Tochareadevice,connectthedevicetotheUSB3.0connectorwithbatterycharinfunctiononthe
dockusinaUSBcable.
Notes:
•MostdevicescanbecharedbytheUSB3.0connectorwithbatterycharinfunction,butsomedevices
withspecialconfiurationmihtnotbechared.
•Thecharintimevariesdependinonthedeviceconfiurationandtheenvironment.
©CopyrihtLenovo20137

UsingtheUSBconnectors
TousetheUSBconnectors,connectaUSBdevicetoanyofthefourUSBconnectorsonthedockwitha
USBcable.
WhentheUSBdeviceiscorrectlyconnectedtoaUSBconnectoronthedock,aninformationwindowwill
bedisplayedintheWindowsnotificationarea,indicatinthattheUSBdevicehasbeenconnectedtothe
computer.
UsingtheGigabitEthernetconnector
TousetheGiabitEthernetconnectoronthedock,connectthedocktoanetworkusinanEthernetcable,
andwaituntilthedockisfullyconfiuredbytheWindowsoperatinsystem.
Note:TheGiabitEthernetconnectoronthedockfullysupportstheThinkVantae®AccessConnections™
proram.
UsingtheDisplayPortandDVI-Iconnectors
TousetheDisplayPortconnector,connectanexternalDisplayPortmonitortothedockusinaDisplayPort
cable.TousetheDVI-Iconnector,connectanexternalDVI-ImonitortothedockusinaDVI-Icable.You
alsocanconnectanexternalVGAmonitortotheDVI-IconnectorthrouhaDVI-ItoVGAadapter.
Note:Forbetterperformance,occasionallyadjusttheexternalmonitortorealinitssettinswiththevideo
outputofthedock.Formoreinformationabouttheadjustmentprocedure,refertothedocumentation
thatcomeswithyourexternalmonitor.
8ThinkPadOneLinkProDockUserGuide

Chapter4.Workingwiththedock
Thischapterprovidesinformationaboutthevideooutputfunctionofthedockandinstructionsonhowto
confiurethedocktoyourneeds.
Understandingthevideooutputmodes
Thedockworksinthefollowinthreevideooutputmodes:
•Extendmode
Whenthedockisinextendmode,itsplitsyourdisplayacrosstwomonitors.Yournotebookcomputer
monitorbecomestheprimarydisplayandtheexternalmonitorbecomesthesecondarydisplay.By
default,theexternalmonitordisplayisontherihtsideofthenotebookcomputermonitordisplay.
Inextendmode,youcandraanddropwindowsfromonedisplaytotheother.Also,youcanincrease
yourproductivitybydointhefollowin:
–Readine-mailsononedisplayandopenintheattachmentsontheother
–Expandinaspreadsheetacrosstwodisplays
–Increasinyourworkareabyputtinallthepaletteandtoolbarsontheotherdisplaywhenyouare
doinraphicseditin
–Keepinthedesktopononedisplayandwatchinvideosontheother
•Mirrormode
Whenthedockisinmirrormode,itclonesyournotebookcomputerscreentotheexternalmonitor.The
dockautomaticallyselectsthesettins(screenresolution,colorquality,andrefreshrate)fortheexternal
monitor,whichwillenablethebestresolutionbasedonyournotebookcomputer.
•Single-displaymode
Whenthedockisinsinle-displaymode,itenablesyoutoshowyourdesktopononlyonescreen.
Enteringavideooutputmode
Thissectionprovidesinstructionsonhowtoenteryourdesiredvideooutputmode.
Enteringextendmode
Toenterextendmode,dothefollowin:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectExtendthesedisplays.
4.Followtheinstructionsonthescreentocompletethesettin.
©CopyrihtLenovo20139

FortheWindows8orWindows8.1operatingsystem:
1.TootoControlPanel,movethepointertothetop-rihtorbottom-rihtcornerofthescreentodisplay
thecharms.ClickSearchandthensearchforControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectExtendthesedisplays.
4.Followtheinstructionsonthescreentocompletethesettin.
Enteringmirrormode
Toentermirrormode,dothefollowin:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectDuplicatethesedisplays.
4.Followtheinstructionsonthescreentocompletethesettin.
FortheWindows8orWindows8.1operatingsystem:
1.TootoControlPanel,movethepointertothetop-rihtorbottom-rihtcornerofthescreentodisplay
thecharms.ClickSearchandthensearchforControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectDuplicatethesedisplays.
4.Followtheinstructionsonthescreentocompletethesettin.
Enteringsingle-displaymode
Toentersinle-displaymode,dothefollowin:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectShowdesktoponlyon1orShowdesktoponly
on2.
4.Followtheinstructionsonthescreentocompletethesettin.
FortheWindows8orWindows8.1operatingsystem:
1.TootoControlPanel,movethepointertothetop-rihtorbottom-rihtcornerofthescreentodisplay
thecharms.ClickSearchandthensearchforControlPanel.
10ThinkPadOneLinkProDockUserGuide

2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheMultipledisplaysdrop-downlistbox,selectShowdesktoponlyon1orShowdesktoponly
on2.
4.Followtheinstructionsonthescreentocompletethesettin.
Note:IfyouselectShowdesktoponlyon1,thedisplayofyournotebookcomputermonitorwillbeonand
theexternalmonitordisplaywillturnoff.However,theotherfunctionssuchasaudio,Ethernet,andUSB
connectioncanstillworkthouhtheexternalmonitordisplayisoff.IfyouselectShowdesktoponlyon2,
theexternalmonitordisplaywillbeonandthedisplayofyournotebookcomputermonitorwillturnoff.
Manuallyenablingtheheadset/microphonecomboconnector
Tomanuallyenabletheheadset/microphonecomboconnectoronthedock,dothefollowin:
1.Riht-clickthespeakericonintheWindowsnotificationarea.Apop-upmenuopens.
2.ClickPlaybackdevicestoselectaUSBaudioline-outdevice,andthenclicktheRecordingtab
toselectaUSBaudioline-indevice.
3.ClickOK.
Note:Toapplythenewsettins,restarttheapplicationsthatareusintheaudiodevices.
Rotatingtheexternalmonitordisplay
Thedockenablesyoutorotateonlyyourexternalmonitordisplayasyouwant.
Torotatetheexternalmonitordisplay,dothefollowin:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheOrientationdrop-downlistbox,selectoneofthefollowinoptions:
•Landscape:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitor
display.
•Portrait:Theexternalmonitordisplayrotates90dereestotheleft.
•Landscape(flipped):Theexternalmonitordisplaybecomesupside-down.
•Portrait(flipped):Theexternalmonitordisplayrotates90dereestotheriht.
4.Followtheinstructionsonthescreentocompletethesettin.
FortheWindows8orWindows8.1operatingsystem:
1.TootoControlPanel,movethepointertothetop-rihtorbottom-rihtcornerofthescreentodisplay
thecharms.ClickSearchandthensearchforControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
Chapter4.Workinwiththedock11

3.IntheOrientationdrop-downlistbox,selectoneofthefollowinoptions:
•Landscape:Theexternalmonitordisplayremainsthesameasyournotebookcomputermonitor
display.
•Portrait:Theexternalmonitordisplayrotates90dereestotheleft.
•Landscape(flipped):Theexternalmonitordisplaybecomesupside-down.
•Portrait(flipped):Theexternalmonitordisplayrotates90dereestotheriht.
4.Followtheinstructionsonthescreentocompletethesettin.
Note:Foranormaldisplay,youcancontinuallyclickPortraitorPortrait(flipped)untilthedisplaybecomes
upside-down.
Settingthecolorqualityoftheexternalmonitor
TosetthecolorqualityoftheexternalmonitorontheWindows7operatinsystem,dothefollowin:
Notes:
•Thedefaultandrecommendedsettinis32-bit.
•ThecolorqualitysettinoftheexternalmonitorissupportedonlyintheWindows7operatinsystem.
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.Clickdvancedsettings,andthenclicktheMonitortab.
4.SelectHighColor(16bit)orTrueColor(32bit)fromtheColorsdrop-downlistbox.
5.ClickOKtosavethesettin.
Settingtheresolutionoftheexternalmonitor
Thedockenablesyoutosettheresolutionoftheexternalmonitor.
Tosettheresolutionoftheexternalmonitor,dothefollowin:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanelorStart➙Settings➙ControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasetheresolution
oftheexternalmonitor.
4.Followtheinstructionsonthescreentocompletethesettin.
FortheWindows8orWindows8.1operatingsystem:
1.TootoControlPanel,movethepointertothetop-rihtorbottom-rihtcornerofthescreentodisplay
thecharms.ClickSearchandthensearchforControlPanel.
2.DependinonyourControlPanelmode,dooneofthefollowin:
12ThinkPadOneLinkProDockUserGuide

•ClickDisplay➙Changedisplaysettings.
•ClickppearanceandPersonalization➙Display➙Changedisplaysettings.
3.IntheResolutiondrop-downlistbox,movetheslideruptoincreaseordowntodecreasetheresolution
oftheexternalmonitor.
4.Followtheinstructionsonthescreentocompletethesettin.
Supportedresolutions
Thistopicprovidessupportedresolutionsforthedockvideooutput.Resolutionreferstothenumberof
pixelshorizontallyandverticallydisplayedonthescreen.
ThefollowintableisforThinkPadE431,ThinkPadE531,ThinkPadS431,andThinkPadS531.
able1.Supportedresolutions
MonitornumbersMaximumresolutionsNote
Onemonitor•DP:1920x1200
•DVI:1920x1200
•VGA:1920x1200
Twomonitors•DVI+DP:1920x1200
•VGA+DP:1920x1200
Twomonitorsdisplaythesame
inExtendmode.
ThefollowintableisforThinkPadE440,ThinkPadE540,ThinkPadS440,ThinkPadS540,ThinkPadX1
Carbon,andThinkPadYoa.
able2.Supportedresolutions
MonitornumbersMaximumresolutionsNote
Onemonitor•DP:1920x1200
•DP:2560x1600
•VGA:1920x1200
Twomonitors•DVI+DP:1920x1200
•VGA+DP:1920x1200
Twomonitorsdisplaythesame
ordifferentlyinExtendmode.
Chapter4.Workinwiththedock13

14ThinkPadOneLinkProDockUserGuide

Chapter5.Troubleshooting
Thischapterprovidessometroubleshootinhintsandtipstoassistyouifyouexperienceanyproblemswith
thedock.Checkthefollowinitemsfirsttotrytosolvetheproblem.
Thepowerindicatorofthedockisnoton.
Ensurethatyouhavecorrectlyconnectedthepowersupplytothedockandaworkinelectricaloutlet.Do
notuseanypowersupplyotherthantheoneprovidedwithyournotebookcomputer.
Iconnectthedocktomynotebookcomputer,butthedockdoesnotwork.
Tosolvetheproblem,dothefollowin:
1.Ensurethatthepoweradapteriscorrectlyconnectedtothepowerconnectoronthedockandthe
dockiswellpoweredbyanacpowersource.
2.Ensurethatthedevicedriverofthedockiscorrectlyinstalled.Ifnot,installthelatestdevicedriverby
followintheinstructionsontheWebsiteat:
http://www.lenovo.com/onelinkdrivers
3.EnsurethattheOneLinkcableiscorrectlyconnectedtotheLenovoOneLinkconnectoronyour
notebookcomputer.Ifnot,connecttheOneLinkcabletotheLenovoOneLinkconnectoraain.
Icannothearanythingthroughmynotebookcomputerspeakersafterconnectingthedocktothe
notebookcomputer.
Tosolvetheproblem,dothefollowin:
1.Ensurethatthedevicedriverofthedockiscorrectlyinstalled.Ifnot,installthelatestdevicedriverby
followintheinstructionsontheWebsiteat:
http://www.lenovo.com/onelinkdrivers
2.Enablethebuilt-inaudioconnectorsonyournotebookcomputerbydointhefollowin:
a.Riht-clickthespeakericonintheWindowsnotificationarea.
b.SelectSounds,andtheSoundwindowisdisplayed.
c.ClickthePlaybacktabtoselectabuilt-inaudiodevice,andthenclicktheRecordingtabtoselect
anotherbuilt-inaudiodevice.
Notes:
•Toapplythenewsettins,restarttheapplicationsthatareusintheaudiodevices.
•Thesettinsyouhaveadjustedwillbesaveduntilyouchanethesettinsthenexttime.
ThedockcannotconnecttotheInternet.
Tosolvetheproblem,dothefollowin:
1.Ensurethatthedevicedriverofthedockiscorrectlyinstalled.Ifnot,installthelatestdevicedriverby
followintheinstructionsontheWebsiteat:
http://www.lenovo.com/onelinkdrivers
2.EnsurethatthetwoindicatorsoftheGiabitEthernetconnectorareon.Ifnot,inserttheEthernet
cableaain.
©CopyrihtLenovo201315

Icannotchangethesettingsofthemonitorsconnectedtothedock.
Tosolvetheproblem,dothefollowin:
1.Riht-clickthedesktopandselectGraphicsProperties.The“Intel®HDGraphicsControlPanel”
windowisdisplayed.
2.ClickDisplayandselecttheexternaldisplaymonitorfromtheSelectDisplaydrop-downlistbox.
3.EnsurethatyoudonotselectMaintainspectRatioorMaintainDisplayRatiofromtheScaling
drop-downlistbox.
Iftheproblempersists,disconnectthedockfromthenotebookcomputerandremovethepoweradapter
fromthedock.Then,reconnectthepoweradaptertothedockandreconnectthedocktothenotebook
computer.
16ThinkPadOneLinkProDockUserGuide