
Usingteremotepresenceandblue-screen
capturefeatures............111
Usingteembeddedypervisor......113
ConfiguringteEternetcontroller.....114
EnablingFeaturesonDemandEternet
software...............114
EnablingFeaturesonDemandRAID
software...............114
ConfiguringRAIDarrays.........115
UsingLenovoXClarityAdministrator....115
AdvancedSettingsUtilityprogram.....115
UpdatingSystemsDirector........116
UpdatingteUniversalUniqueIdentifier
(UUID)................117
UpdatingteDMI/SMBIOSdata......119
Chapter4.Troubleshooting.....123
Startere.................123
Diagnosingaproblem..........123
Undocumentedproblems........125
Servicebulletins..............125
Ceckoutprocedure............126
Abouttececkoutprocedure......126
Performingtececkoutprocedure....126
Diagnostictools..............127
Ligtpatdiagnostics..........129
Eventlogs...............135
POST................137
DynamicSystemAnalysis........137
Automatedservicerequest(callome).....140
ElectronicServiceAgent.........140
Errormessages..............140
Troublesootingbysymptom.........140
Generalproblems............141
Harddiskdriveproblems.........141
Hypervisorproblems..........143
Intermittentproblems..........143
Keyboard,mouse,orUSB-device
problems...............143
Memoryproblems...........144
Microprocessorproblems........145
Monitorandvideoproblems.......146
Networkconnectionproblems.......148
Optional-deviceproblems........149
Powerproblems............149
Serial-deviceproblems.........155
ServerGuideproblems..........156
Softwareproblems...........157
UniversalSerialBus(USB)portproblems..157
Videoproblems............157
Solvingpowerproblems...........157
SolvingEternetcontrollerproblems......159
Solvingundeterminedproblems........160
Problemdeterminationtips..........160
Recoveringteserverfirmware(UEFIupdate
failure)..................162
In-bandmanualrecoverymetod.....162
In-bandautomatedbootrecoverymetod..164
Out-of-bandmetod..........164
Automatedbootrecovery(ABR)........164
Nx-bootfailure...............164
Chapter5.Partslisting,Lenoo
Systemx3650M4HDType5460..167
Replaceableservercomponents........167
Structuralparts.............174
Powercords...............175
Chapter6.Remoingandreplacing
components.............179
Returningadeviceorcomponent.......179
Internalcableroutingandconnectors......179
CablingfrontUSBandvideoconnector...179
Cablingoperatorinformationpanel.....180
Cablingvideograpicadapter.......181
Cablingbackplane...........182
Removingandreplacingservercomponents...195
Removingandreplacingstructuralparts...195
RemovingandreplacingTier1CRUs....210
RemovingandreplacingTier2CRUs....282
AppendixA.Integratedmanagement
moduleII(IMM2)errormessages.303
IMMEventstatautomaticallynotifySupport..304
ListofIMMevents.............312
AppendixB.UEFI/POSTdiagnostic
codes................953
ListofUEFIevents.............953
AppendixC.DSAdiagnostictest
results................977
DSABroadcomnetworktestresults......977
TestresultsforteDSABroadcomnetwork
test.................977
DSABrocadetestresults..........987
TestresultsforteDSABrocadetest....987
DSAceckpointpaneltestresults.......996
TestresultsforteDSAceckpointpanel
test.................996
DSACPUstresstestresults.........998
TestresultsforteDSACPUstresstest...998
DSAEmulexadaptertestresults.......1001
iiLenovoSystemx3650M4HDInstallationandServiceGuide