Lenovo ThinkPad Hard Disk Drive User manual

ThinkPad USB Portable Secure
Hard Drive User Guide

Note
Before installing the product, be sure to read the information in Lenovo Limited
Warranty on page B-1 and Before you begin the installation on page 3.
First Edition (November 2008)
Copyright Lenovo 2008. All rights reserved.
LENOVO products, data, computer software, and services have been developed
exclusively at private expense and are sold to governmental entities as commercial items
as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or
services are delivered pursuant aGeneral Services Administration ″GSA″contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.

Contents
About the ThinkPad USB Portable Secure Hard Drive .......1
Product description ...................1
Secure Hard Drive button panel ...............2
Installing the Secure Hard Drive ..............3
Before you begin the installation ...............3
Installing the Secure Hard Drive ...............3
Using the Secure Hard Drive................5
Entering and exiting the Standby Mode, Admin Mode, and User Mode 5
Entering the Standby Mode ................5
Entering the Admin Mode ................5
Exiting the Admin Mode.................6
Entering the User Mode .................6
Exiting the User Mode .................6
Password Management ..................6
Changing the Admin Password ..............6
Adding anew User Password ...............7
Deleting the User Passwords ...............8
Changing the User Password ...............8
Completely resetting the Secure Hard Drive ...........9
Initializing and formatting the Secure Hard Drive after acomplete reset 9
Using the ThinkVantage Rescue and Recovery program with the Secure
Hard Drive .....................10
Hibernating, Suspending, or Logging off from the operating system ...11
Troubleshooting ....................12
Appendix A. Service and Support .............. A-1
Registering your option .................. A-1
Online technical support ................. A-1
Telephone technical support ................ A-1
Appendix B. Lenovo Limited Warranty ............ B-1
Warranty Information .................. B-5
Suplemento de Garant a para México ............. B-7
Appendix C. Notices .................. C-1
Recycling information .................. C-2
Trademarks ...................... C-3
Appendix D. Electronic emission notices ........... D-1
©Copyright Lenovo 2008 iii

Federal Communications Commission (FCC) Declaration of Conformity D-1
Appendix E. Important information for the European Directive
2002/96/EC ..................... E-1
Appendix F. China RoHS ................. F-1
iv ThinkPad USB Portable Secure Hard Drive User Guide

About the ThinkPad USB Portable Secure Hard Drive
This manual provides information about the ThinkPad®USB Portable Secure
Hard Drive.
The appendices of this guide contain warranty information and legal notices.
Note: Before you install and use the option, be sure to read Before you begin
the installation on page 3.
This option package includes:
vThinkPad USB Portable Secure Hard Drive with aprimary USB data cable
vAuxiliary power cable
vUSB data extension cable
vCarrying case
vThinkPad USB Portable Secure Hard Drive Setup Poster
Product description
The ThinkPad USB Portable Secure Hard Drive (hereafter called the Secure
Hard Drive) is aportable, light-weight, high-speed USB 2.0 standard option
that offers high level data security. In addition to all the regular USB hard disk
drive functions, it also provides you with an easy-to-use full disk encryption
solution. All the functions are integrated into the Secure Hard Drive, therefore,
you can manage passwords and access the Secure Hard Drive without using
other software applications.
The Secure Hard Drive has three working modes:
vStandby Mode (In this mode, the Secure Hard Drive is locked.)
vUser Mode (In this mode, the Secure Hard Drive is unlocked.)
vAdmin Mode (In this mode, the Secure Hard Drive is locked.)
Note: Passwords are required for the Admin Mode and User Mode.
Accordingly, they are called Admin Password and User Password.
©Copyright Lenovo 2008 1

Secure Hard Drive button panel
The Secure Hard Drive button panel is shown as follows:
OK
1 button
2 button
3 Indicator light
The
button can be used to:
vCancel current operation
vReturn to the previous step when you knowingly entered awrong password
vExit the Admin Mode
The
button can be used to access the Secure Hard Drive and it can also be
used as an OK acknowledgement in the following operations:
vEntering apassword
vConfirming anew password
The indicator light displays the following colors to indicate the various modes
of operation:
vRed: Standby Mode
vBlue: Admin Mode
vGreen: User Mode
The indicator light has other display methods to indicate different status of the
Secure Hard Drive. Details are provided later in this chapter.
2ThinkPad USB Portable Secure Hard Drive User Guide

Installing the Secure Hard Drive
This chapter provides information about installing the Secure Hard Drive.
Before you begin the installation
Be sure to review the following information before you begin to install and use
the Secure Hard Drive.
Attention: Use only the cables that come with this option. You might damage
the drive if you use acable not included with the option package. The option
is designed for portable use without an AC power adapter. Do not attach an
AC power adapter to this drive.
vTo avoid damaging your Secure Hard Drive, handle with care. When
transporting the drive or when it is not in use, place it in the carrying case
that comes with the option.
vFor reliable performance of the Secure Hard Drive, make sure that both USB
cables are attached directly from the drive to the computer USB connectors
or to an AC-powered USB hub. Do not connect the USB cables to a
non-powered USB hub.
Installing the Secure Hard Drive
To install the Secure Hard Drive, do the following:
1. Attach one end of the auxiliary power cable to the Secure Hard Drive, and
then attach the other end to an available USB port on your computer, as
shown:
OK
]
Using the Secure Hard Drive 3

2. Depending on the distance between the Secure Hard Drive and your
computer, attach either the primary USB data cable or the USB data
extension cable to an available USB port. The indicator light turns red, as
shown:
OK
4ThinkPad USB Portable Secure Hard Drive User Guide

Using the Secure Hard Drive
This chapter provides information about using the Secure Hard Drive.
Entering and exiting the Standby Mode, Admin Mode, and
User Mode
This section provides information about how to enter and exit the Standby
Mode, Admin Mode, and User Mode of your Secure Hard Drive.
Entering the Standby Mode
The Standby Mode is the default working mode of the Secure Hard Drive and
is the gateway to other working modes.
To enter the Standby Mode, attach the Secure Hard Drive to your computer.
The drive automatically goes into Standby Mode and the indicator light turns
red. In this mode, the Secure Hard Drive is locked. It cannot be recognized by
the operating system and it does not provide either the regular functions or the
encryption function. However, it enables you to enter and switch between the
Admin Mode and the User Mode.
Note: To switch between the Admin Mode and the User Mode, you are
required to switch to the Standby Mode first, and then you can enter the
mode of your choice.
Entering the Admin Mode
Note: The Secure Hard Drive cannot be recognized by the operating system in
the Admin Mode.
To enter the Admin Mode, do the following:
1. Attach the USB cable to an available USB port on your computer. The
Secure Hard Drive goes into the Standby Mode, and the indicator light
turns red.
2. Press and hold
+0for five seconds until the indicator light flashes red.
This indicates that you can enter the Admin Password.
3. Enter the Admin Password and press
.The default Admin Password is
123456. The Secure Hard Drive is in Admin Mode when the indicator light
has changed to blue.
Using the Secure Hard Drive 5

Note: If the indicator light flashes red for afew seconds, indicating the Secure
Hard Drive has returned to the Standby Mode, go back to Step 2. This is
due to one of the following conditions:
vYou entered an incorrect Admin Password in Step 3.
vNo activity was detected within two minutes in the Admin Mode.
Exiting the Admin Mode
To exit the Admin Mode, press the
button in the Admin Mode until the
indicator light turns red. This indicates that you are in the Standby Mode.
Entering the User Mode
To enter the User Mode, do the following:
1. Attach the Secure Hard Drive to your computer. It enters the Standby
Mode.
2. Enter the User Password or the Admin Password and press
.The
indicator light turns green indicating that the drive is in the User Mode. If
the indicator light flashes red, you need to re-enter the correct password.
Exiting the User Mode
To exit the User Mode, double-click the Safely Remove Hardware icon from
the Microsoft®Windows®desktop, and then remove the Secure Hard Drive
from your computer. Attach the Secure Hard Drive to your computer again
and the indicator light turns red. This indicates that you are in the Standby
Mode.
Password Management
This section provides information about managing your password in the
Admin Mode and User Mode.
Changing the Admin Password
You can change the Admin Password by doing the following:
1. Enter Admin Mode.
2. Press and hold
+9until the indicator light flashes blue.
3. Enter the new password (a minimum of 6digits and amaximum of 16
digits) and press
.The indicator light flashes green three times.
Note: If the indicator light flashes red three times, this indicates that the
password is less than 6digits or more than 16 digits. Enter a
password that contains 6–16 digits after the indicator light flashes
blue intermittently.
6ThinkPad USB Portable Secure Hard Drive User Guide

4. Re-enter the new Admin Password and press
.The indicator light stays
solid green for three seconds and the Admin Password is changed
successfully.
Notes:
a. If the indicator light flashes red intermittently and then blue
intermittently, go back to step 3. This is due to one of the following
conditions:
vYou waited longer than 10 seconds before entering apassword.
vThe new password was entered incorrectly.
b. If no activity is detected within two minutes in the Admin Mode, the
Secure Hard Drive will return to the Standby Mode.
Adding anew User Password
You can add anew User Password by doing the following:
1. Enter the Admin Mode.
2. Press and hold
+1until the indicator light flashes blue intermittently.
3. Enter aUser Password (a minimum of 6digits and amaximum of 16
digits) and press
.The indicator light flashes green three times.
Note: If the indicator light flashes red three times, this indicates that the
password is less than 6digits or more than 16 digits. Enter a
password that contains 6–16 digits after the indicator light flashes
blue intermittently.
4. Re-enter the new User Password and press
.If the indicator light stays
solid green for three seconds, the User Password was added successfully.
Note: If the indicator light flashes red intermittently and then blue
intermittently, go back to step 3. This is due to one of the following
conditions:
vYou waited longer than 10 seconds before entering apassword.
vThe new password was entered incorrectly.
Notes:
1. The Secure Hard Drive enables you to have up to 10 User Passwords in
Admin Mode. When the indicator light flashes red three times and then
returns to solid blue, this indicates that the limit has been reached, and no
additional User Passwords can be added.
2. If no activity is detected within two minutes in the Admin Mode, it will
return to the Standby Mode.
Using the Secure Hard Drive 7

Deleting the User Passwords
You can delete all User Passwords by doing the following:
1. Enter the Admin Mode.
2. Press and hold 7+8+
for five seconds until the indicator light flashes
blue intermittently. After the indicator light flashes green three times and
then blue intermittently.
3. Press and hold 7+8+
asecond time for five seconds until the indicator
light goes on solid green for three seconds and then back to solid blue, this
indicates that the User Passwords were deleted successfully.
Changing the User Password
You can change the User Password by doing the following:
1. Enter the User Mode.
2. Press and hold
+1for five seconds until the indicator light flashes red.
3. Enter the current User Password and press
.The indicator light turns
green for three seconds, and then it will flash blue intermittently.
Note: If the indicator light flashes red intermittently, go back to Step 2.
This is due to one of the following conditions:
vYou waited longer than 10 seconds before entering apassword.
vThe new password was entered incorrectly.
4. Enter the new password (a minimum of 6digits and amaximum of 16
digits) and press
.The indicator light flashes green three times and then
blue intermittently.
Note: If the indicator light flashes red three times, this indicates that the
password is less than 6digits or more than 16 digits. Enter a
password that contains 6–16 digits after the indicator light flashes
blue intermittently.
5. Re-enter the new password and press
.When the indicator light stays
solid green, this indicates that the User Password was changed successfully.
Note: If the indicator light flashes red three times and then blue
intermittently, go back to Step 4. This is due to one of the following
conditions:
vYou waited longer than 10 seconds before entering apassword.
vThe new password was entered incorrectly.
8ThinkPad USB Portable Secure Hard Drive User Guide

Completely resetting the Secure Hard Drive
If you forget all the User Passwords or Admin Passwords, you can perform a
complete reset to remove all the User Passwords, and restore the Admin
Password to the default 123456.
Attention: Completely resetting the Secure Hard Drive will erase all the data
on the drive. You will need to partition and format the Secure Hard Drive with
disk management applications.
To perform acomplete reset of the drive, do the following:
1. Press and hold the
button while you attach the Secure Hard Drive to
an available USB port on your computer. The indicator light will flash blue
and red alternately.
Note: If no activity is detected for 30 seconds in this step, the Secure Hard
Drive will go into the Standby Mode.
2. Press and hold +
+2for 10 seconds until the indicator light turns
solid green for three seconds. You have successfully reset the Secure Hard
Drive.
Initializing and formatting the Secure Hard Drive after a
complete reset
Acomplete reset of the Secure Hard Drive will erase all information and
partition settings. You will need to initialize and format the Secure Hard Drive.
To initialize your Secure Hard Drive, do the following:
1. After acomplete reset, attach the Secure Hard Drive to the computer.
2. Enter the default User Password 123456 and press
to enter the User
Mode.
3. Wait until the operating system successfully installs all the USB device
drivers for the Secure Hard Drive.
4. Right-click My computer,and then click Manage from the Windows
desktop.
5. In the Computer Manage window, click Disk Management.In the Disk
Management window, the Secure Hard Drive is recognized as an
unknown device that is uninitialized and unallocated.
6. Do one of the following to make the drive recognized as abasic drive.
vIf the Initialize and Convert Disk Wizard window opens, click Next →
Next →Finish.
vIf the Initialize and Convert Disk Wizard window does not open:
a. Right-click Unknown Disk,and then select Initialize Disk.
b. In the Initialize Disk window, click OK.
Using the Secure Hard Drive 9 9

7. Right-click in the blank area under the Unallocated section, and then
select New Partition.The Welcome to the New Partition Wizard window
opens.
8. Click Next.
9. Select Primary partition and click Next.
10. If you need only one partition, accept the default partition size and click
Next.
11. Click Next.
12. Create avolume label, select Perform aquick format,and then click Next.
13. Click Finish.
14. Wait until the format process is complete. The Secure Hard Drive will be
recognized and it is available for use.
Using the ThinkVantage Rescue and Recovery program with
the Secure Hard Drive
If the ThinkVantage®Rescue and Recovery®program is available on your
computer, you can use the Secure Hard Drive as astorage device. To use the
ThinkVantage Rescue and Recovery program with the Secure Hard Drive, do
the following:
1. Attach the Secure Hard Drive to an available USB port on your computer.
2. Enter your User Password or Admin Password and press
to enter the
User mode.
3. Wait until the operating system recognizes the Secure Hard Drive.
4. Create backups and store them on the Secure Hard Drive using Rescue
and Recovery program.
5. Turn off your computer.
6. Restart your computer with the Secure Hard Drive attached to the
computer.
7. Press F12 to pause the start process, as the Secure Hard Drive needs
several seconds to unlock itself after entering the User Mode.
8. When the Secure Hard Drive is powered on and available, the indicator
light turns solid red. Enter your User password and press
to enter the
User Mode.
9. If the Secure Hard Drive is not displayed in the boot list, restart the
computer by pressing Ctrl +Alt +Del while the Secure Hard Drive
remains attached to the computer.
10. Press F12 and select the Secure Hard Drive from the boot list. Your
computer will start from the Rescue and Recovery workspace on the
Secure Hard Drive.
10 ThinkPad USB Portable Secure Hard Drive User Guide

Note: For more information about the Rescue and Recovery program, go to
http://www.lenovo.com
Hibernating, Suspending, or Logging off from the operating
system
Be sure to save and close all the files on your Secure Hard Drive before
hibernating, suspending, or logging off from the Windows operating system. It
is recommended that you log off the Secure Hard Drive manually before
hibernating, suspending, or logging off from your system. To log off the Secure
Hard Drive, double-click Safely Remove Hardware on the Windows desktop
and remove the Secure Hard Drive from your computer.
Attention: To ensure the data integrity of your Secure Hard Drive, be sure to
lock or log off your Secure Hard Drive if you are:
vaway from your computer
vusing the switching user function by sharing acomputer with others
Using the Secure Hard Drive 11

Troubleshooting
This section contains troubleshooting information for the Secure Hard Drive. If
you encounter any of the following problems when using the Secure Hard
Drive, refer to the corresponding answers.
Q:How do Iuse the Secure Hard Drive the first time?
A:You can use it in one of the following ways:
vEnter the Admin Mode with 123456 (default administrator password), and
then you are able to change the Admin Password or create aUser Password
vDirectly enter the Secure User Mode with 123456 (default Admin Password)
to use the Secure Hard Drive
Q:What can Ido if Iforget the User Password?
A:Use your Admin Password to enter Admin Mode, and then create another
User Password in Admin Mode.
Q:What can Ido if Iforget the Admin Password?
A:There is no other way to retrieve the Admin Password except acomplete
reset of the Secure Hard Drive. After acomplete reset, all data will be lost and
you will need to initialize, allocate and format the Secure Hard Drive
manually. Then you will be able to use the default Admin Password 123456.
Q:Why did the operating system not recognize the Secure Hard Drive after I
enter the User Mode and completely reset the computer?
A:You need to initialize, allocate and format the Secure Hard Drive manually.
For more information, refer to Initializing and formatting the Hard Drive after
acomplete reset.
Q: Can Iinitialize and format the Secure Hard Drive with Windows user
account?
A: No, this is aWindows limitation, you must use the Admin account to
initialize and format the Secure Hard Drive.
Q: How do Iuse the Secure Hard Drive without apassword?
A: As afull disk encryption product, the Secure Hard Drive can never be used
without apassword.
12 ThinkPad USB Portable Secure Hard Drive User Guide

Q: What encryption algorithm is used in this product?
A: AES 128 bits algorithm.
Q: Why could Inot change my User Password which has the same digits as
the Admin password?
A: You can change it only in the Admin Mode. In the User Mode, the User
Password which has the same digits is created in the Admin Mode cannot be
changed or deleted
Q: Why could Inot create recovery media using the ThinkVantage Rescue and
Recovery software?
A: Ensure that your Secure Hard Drive could be accessed correctly. If you still
cannot create recovery media, format the Secure Hard Drive with NTFS file
system of your computer and try again.
Q: Why could Inot initialize, partition or format the Secure Hard Drive?
A: Ensure that you have administrator privileges. You can use only the
administrator account to initialize, partition or format the Secure Hard Drive in
the Admin Mode.
Q: Why could the system not boot from the Secure Hard Drive after Ientered
the User Password?
A: The Secure Hard Drive is afull disk encryption device that requires several
seconds to unlock after you enter the correct User Password.
1. Press F1 or F12 to pause the boot process to enable the Secure Hard Drive
several seconds to unlock itself.
2. Enter the correct User Password and the indicator light turns green.
3. Press Ctrl +Alt +Del and the Secure Hard Drive will remain in the User
Mode during the reset process and you can then boot from the drive.
Q: Why could the system not boot from the Secure Hard Drive when it is
attached in adock?
A: As the dock will shut down the power of USB port during warm boot, the
Secure Hard Drive could not unlock itself in limited time. An easy solution is
to attach the Secure Hard Drive directly to computer (not the dock), and this
will enable the computer to boot from the Secure Hard Drive during a
recovery process.
Troubleshooting 13