Lexmark CS725R Quick setup guide

CS725R or CX725R RFID Laser
Solution
Integration Guide
February 2019 www.lexmark.com

Contents
Change history.............................................................................................. 4
Overview........................................................................................................ 5
Deployment readiness checklist.................................................................7
Installing the RFID Solution.........................................................................8
RFID printer configuration................................................................................................................................. 8
Installing the RFID option...................................................................................................................................9
Installing the print driver...................................................................................................................................10
Validating the print driver..................................................................................................................................11
Installing the Forms and Bar Code Card.......................................................................................................11
Converting Lexmark C4150 or XC4150 into an RFID printer...................................................................13
Configuring the solution............................................................................ 15
Accessing the Embedded Web Server.........................................................................................................15
Configuring the solution using the Embedded Web Server................................................................... 15
Configuring the solution using the control panel...................................................................................... 15
Understanding the RFID settings...................................................................................................................15
Sample RFID settings and their behaviors.................................................................................................. 16
Designing RFID media................................................................................ 17
RFID media design considerations................................................................................................................ 17
RFID media compatibility..................................................................................................................................18
Loading RFID media...................................................................................20
Setting the size and type of the RFID media............................................................................................. 20
Loading media trays......................................................................................................................................... 20
Verifying RFID printer setup......................................................................22
Encoding RFID tags and printing forms.................................................. 23
RFID Tag Command Generator..................................................................................................................... 23
Encoding RFID tags using PDF documents................................................................................................23
Encoding RFID tags using PCL data stream...............................................................................................24
Encoding RFID tags using Forms Composer.............................................................................................25
Contents 2

Understanding printer messages............................................................. 27
RFID media and tag command errors.......................................................................................................... 27
Input configuration and RFID option errors................................................................................................28
Troubleshooting..........................................................................................29
Printer is not working or is unresponsive................................................................................................... 29
Printer shows error 44.01 or RFID media error..........................................................................................29
Printer shows error 44.xx or tag command error......................................................................................30
Printer shows error 58 or input configuration error.................................................................................. 31
Printer shows error 985.xx..............................................................................................................................32
Printer display is blank or shows only garbage text................................................................................ 33
Cannot print labels or encode RFID tags....................................................................................................33
RFID media jam..................................................................................................................................................33
RFID media jams frequently............................................................................................................................34
Notices......................................................................................................... 35
Index............................................................................................................. 37
Contents 3

Change history
February 2019
•Added instructions on the following:
–Installing the print driver
–Validating the print driver
–Converting Lexmark C4150 or XC4150 into an RFID printer
•Added information on sample RFID settings and their behaviors.
•Updated information on the following:
–Understanding the RFID settings
–Troubleshooting the printer when it shows error 44.01 or RFID media error
–Troubleshooting the printer when it shows error 44.xx or tag command error
–Troubleshooting the printer when it shows error 58 or input configuration error
–Troubleshooting the printer when it shows error 985.xx
•Updated instructions on encoding RFID tags using PCL®data stream.
April 2018
•Updated the overview.
•Added information on printer configuration.
•Updated information on understanding RFID settings.
•Updated instructions on loading RFID media.
•Added instructions on verifying RFID printer setup.
December 2017
•Initial document release.
Change history 4

Overview
Radio‑frequency identification (RFID) is a technology that helps businesses improve workflow and maximize
process eciencies. Lexmark provides color laser printer and multifunction product solutions capable of
programming RFID tags and printing labels.
The LexmarkTM CS725R or CX725R RFID Laser Solution has the following key features:
•Prints labels and encode RFID tags on the same device at up to 50 pages a minute.
•Prints labels in color, which increases visibility and information retention.
•Uses a wide range of RFID media and supports sizes up to legal (215.9 x 355.6 mm, or 8.5 x 14 in.).
•Supports Electronic Product Code (EPC) Gen2 (ISO 18000‑6C) for ultra high frequency (UHF) RFID tags.
•Programs tags from 16 to 496 bits of EPC memory in 16‑bit increments and from 2 to 64 bytes of user memory.
The solution includes either a Lexmark CS725 printer or CX725 MFP with an RFID‑enabled firmware, RFID
option, and media tray. The RFID option is installed below the standard 550‑sheet tray and above the media
tray.
1Media path
2UHF radio and antenna
3RFID media
4Media tray
5RFID option
6RFID option cable connected to the rear USB port of the printer
7Standard 550‑sheet tray
When a print job with RFID command is sent to the printer, the printer performs the following steps:
1The printer draws the RFID media from the media tray.
2The RFID option encodes the data in the RFID tag, and then it immediately reads the RFID tag to check if
encoding is successful.
3The form is printed on the RFID media.
Overview 5

This document provides information on how to configure, use, and troubleshoot the solution.
Overview 6

Deployment readiness checklist
Make sure that:
You have one of the following devices:
–Lexmark CS725R—A color printer bundled with an RFID option and RFID-enabled firmware
–Lexmark CX725R—A color MFP bundled with an RFID option and RFID-enabled firmware
–RFID option—A tray with an RFID encoder that converts your Lexmark CS725 printer or CX725 MFP
into an RFID printer
You have one of the following applications or driver:
–Lexmark Forms Composer
Note: To obtain the application, contact your Lexmark representative.
–Lexmark RFID Tag Command Generator
–Special‑release version of the Lexmark Universal Print Driver PCL 5 emulation
Note: If you encode the RFID tag using PCL data stream, then download both the RFID Tag
Command Generator and the special‑release version of the Lexmark Universal Print Driver PCL 5
emulation.
The RFID tag on the RFID media supports EPC Gen2 (ISO 18000‑6C) standard.
Deployment readiness checklist 7

Installing the RFID Solution
The following components are required for an RFID printer configuration:
•Lexmark CS725 printer or CX725 MFP
Note: You can also convert your Lexmark C4150 or XC4150 into an RFID printer. For more information,
see “Converting Lexmark C4150 or XC4150 into an RFID printer” on page 13.
•Media tray (550‑sheet tray)
•RFID option package that contains the following:
–RFID option
–Lexmark Forms and Bar Code Card
–Flash drive with the RFID‑enabled firmware
RFID printer configuration
1Lexmark CS725R printer or CX725R MFP
2Standard 550‑sheet tray
3RFID option
4Media trays
Notes:
•Lexmark CS725R printer supports up to three media trays.
•Lexmark CX725R MFP supports up to two media trays.
Installing the RFID Solution 8

Installing the RFID option
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
o the printer, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o, and unplug any cables going into the printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the RFID option, and then remove all packing material.
4Align the RFID option above the media tray, and then lower the RFID option until it clicks into place.
5Lift the printer using the side and rear handles.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Note: If an optional 550‑sheet tray is installed, then unlock it before lifting the printer. Do not try to lift the
printer and the optional tray at the same time.
Installing the RFID Solution 9

6Align the printer with the RFID option, and then lower the printer until it clicks into place.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Note: To avoid printer errors, do not connect the RFID option cable.
8Turn on the printer.
9Install the RFID‑enabled firmware.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive
or the control panel while the printer is updating.
aInsert the flash drive into the front USB port of the printer.
bTouc h USB Drive, and then select the RFID‑enabled firmware file.
cFollow the instructions on the display.
Note: After installation, the printer restarts automatically.
10 Connect the RFID option cable to the rear USB port of the printer.
11 Turn o the printer.
12 Remove the flash drive from the printer.
13 Wait for about 10 seconds, and then turn on the printer.
Installing the print driver
A special‑release version of the Lexmark Universal Print Driver PCL 5 emulation is available for use with RFID
printers. To obtain a copy, contact your Lexmark representative.
Installing the RFID Solution 10