Lexmark CS725R Quick setup guide

CS725R or CX725R RFID Laser
Solution
Integration Guide
February 2019 www.lexmark.com

Contents
Change history.............................................................................................. 4
Overview........................................................................................................ 5
Deployment readiness checklist.................................................................7
Installing the RFID Solution.........................................................................8
RFID printer configuration................................................................................................................................. 8
Installing the RFID option...................................................................................................................................9
Installing the print driver...................................................................................................................................10
Validating the print driver..................................................................................................................................11
Installing the Forms and Bar Code Card.......................................................................................................11
Converting Lexmark C4150 or XC4150 into an RFID printer...................................................................13
Configuring the solution............................................................................ 15
Accessing the Embedded Web Server.........................................................................................................15
Configuring the solution using the Embedded Web Server................................................................... 15
Configuring the solution using the control panel...................................................................................... 15
Understanding the RFID settings...................................................................................................................15
Sample RFID settings and their behaviors.................................................................................................. 16
Designing RFID media................................................................................ 17
RFID media design considerations................................................................................................................ 17
RFID media compatibility..................................................................................................................................18
Loading RFID media...................................................................................20
Setting the size and type of the RFID media............................................................................................. 20
Loading media trays......................................................................................................................................... 20
Verifying RFID printer setup......................................................................22
Encoding RFID tags and printing forms.................................................. 23
RFID Tag Command Generator..................................................................................................................... 23
Encoding RFID tags using PDF documents................................................................................................23
Encoding RFID tags using PCL data stream...............................................................................................24
Encoding RFID tags using Forms Composer.............................................................................................25
Contents 2

Understanding printer messages............................................................. 27
RFID media and tag command errors.......................................................................................................... 27
Input configuration and RFID option errors................................................................................................28
Troubleshooting..........................................................................................29
Printer is not working or is unresponsive................................................................................................... 29
Printer shows error 44.01 or RFID media error..........................................................................................29
Printer shows error 44.xx or tag command error......................................................................................30
Printer shows error 58 or input configuration error.................................................................................. 31
Printer shows error 985.xx..............................................................................................................................32
Printer display is blank or shows only garbage text................................................................................ 33
Cannot print labels or encode RFID tags....................................................................................................33
RFID media jam..................................................................................................................................................33
RFID media jams frequently............................................................................................................................34
Notices......................................................................................................... 35
Index............................................................................................................. 37
Contents 3

Change history
February 2019
•Added instructions on the following:
–Installing the print driver
–Validating the print driver
–Converting Lexmark C4150 or XC4150 into an RFID printer
•Added information on sample RFID settings and their behaviors.
•Updated information on the following:
–Understanding the RFID settings
–Troubleshooting the printer when it shows error 44.01 or RFID media error
–Troubleshooting the printer when it shows error 44.xx or tag command error
–Troubleshooting the printer when it shows error 58 or input configuration error
–Troubleshooting the printer when it shows error 985.xx
•Updated instructions on encoding RFID tags using PCL®data stream.
April 2018
•Updated the overview.
•Added information on printer configuration.
•Updated information on understanding RFID settings.
•Updated instructions on loading RFID media.
•Added instructions on verifying RFID printer setup.
December 2017
•Initial document release.
Change history 4

Overview
Radio‑frequency identification (RFID) is a technology that helps businesses improve workflow and maximize
process eciencies. Lexmark provides color laser printer and multifunction product solutions capable of
programming RFID tags and printing labels.
The LexmarkTM CS725R or CX725R RFID Laser Solution has the following key features:
•Prints labels and encode RFID tags on the same device at up to 50 pages a minute.
•Prints labels in color, which increases visibility and information retention.
•Uses a wide range of RFID media and supports sizes up to legal (215.9 x 355.6 mm, or 8.5 x 14 in.).
•Supports Electronic Product Code (EPC) Gen2 (ISO 18000‑6C) for ultra high frequency (UHF) RFID tags.
•Programs tags from 16 to 496 bits of EPC memory in 16‑bit increments and from 2 to 64 bytes of user memory.
The solution includes either a Lexmark CS725 printer or CX725 MFP with an RFID‑enabled firmware, RFID
option, and media tray. The RFID option is installed below the standard 550‑sheet tray and above the media
tray.
1Media path
2UHF radio and antenna
3RFID media
4Media tray
5RFID option
6RFID option cable connected to the rear USB port of the printer
7Standard 550‑sheet tray
When a print job with RFID command is sent to the printer, the printer performs the following steps:
1The printer draws the RFID media from the media tray.
2The RFID option encodes the data in the RFID tag, and then it immediately reads the RFID tag to check if
encoding is successful.
3The form is printed on the RFID media.
Overview 5

This document provides information on how to configure, use, and troubleshoot the solution.
Overview 6

Deployment readiness checklist
Make sure that:
You have one of the following devices:
–Lexmark CS725R—A color printer bundled with an RFID option and RFID-enabled firmware
–Lexmark CX725R—A color MFP bundled with an RFID option and RFID-enabled firmware
–RFID option—A tray with an RFID encoder that converts your Lexmark CS725 printer or CX725 MFP
into an RFID printer
You have one of the following applications or driver:
–Lexmark Forms Composer
Note: To obtain the application, contact your Lexmark representative.
–Lexmark RFID Tag Command Generator
–Special‑release version of the Lexmark Universal Print Driver PCL 5 emulation
Note: If you encode the RFID tag using PCL data stream, then download both the RFID Tag
Command Generator and the special‑release version of the Lexmark Universal Print Driver PCL 5
emulation.
The RFID tag on the RFID media supports EPC Gen2 (ISO 18000‑6C) standard.
Deployment readiness checklist 7

Installing the RFID Solution
The following components are required for an RFID printer configuration:
•Lexmark CS725 printer or CX725 MFP
Note: You can also convert your Lexmark C4150 or XC4150 into an RFID printer. For more information,
see “Converting Lexmark C4150 or XC4150 into an RFID printer” on page 13.
•Media tray (550‑sheet tray)
•RFID option package that contains the following:
–RFID option
–Lexmark Forms and Bar Code Card
–Flash drive with the RFID‑enabled firmware
RFID printer configuration
1Lexmark CS725R printer or CX725R MFP
2Standard 550‑sheet tray
3RFID option
4Media trays
Notes:
•Lexmark CS725R printer supports up to three media trays.
•Lexmark CX725R MFP supports up to two media trays.
Installing the RFID Solution 8

Installing the RFID option
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
o the printer, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o, and unplug any cables going into the printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the RFID option, and then remove all packing material.
4Align the RFID option above the media tray, and then lower the RFID option until it clicks into place.
5Lift the printer using the side and rear handles.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Note: If an optional 550‑sheet tray is installed, then unlock it before lifting the printer. Do not try to lift the
printer and the optional tray at the same time.
Installing the RFID Solution 9

6Align the printer with the RFID option, and then lower the printer until it clicks into place.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Note: To avoid printer errors, do not connect the RFID option cable.
8Turn on the printer.
9Install the RFID‑enabled firmware.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive
or the control panel while the printer is updating.
aInsert the flash drive into the front USB port of the printer.
bTouc h USB Drive, and then select the RFID‑enabled firmware file.
cFollow the instructions on the display.
Note: After installation, the printer restarts automatically.
10 Connect the RFID option cable to the rear USB port of the printer.
11 Turn o the printer.
12 Remove the flash drive from the printer.
13 Wait for about 10 seconds, and then turn on the printer.
Installing the print driver
A special‑release version of the Lexmark Universal Print Driver PCL 5 emulation is available for use with RFID
printers. To obtain a copy, contact your Lexmark representative.
Installing the RFID Solution 10

Note: The special‑release version of the print driver is compatible only with Microsoft Windows 7 operating
system or later.
1From a computer, run the executable file.
Note: Make sure that you have administrator access.
2Read, and then accept the License Agreement.
3In the Select an Installation Type dialog box, select either Extract or Install Only, and then click Start.
Notes:
•If you connect to a network printer, then select Extract.
•If you connect to a printer using a USB, then select Install Only.
4Validate the print driver. For more information, see “Validating the print driver” on page 11.
Validating the print driver
Make sure that you have installed the special‑release version of the Lexmark Universal Print Driver PCL 5
emulation.
1From a computer, open Control Panel.
2Click Devices and Printers.
3Right‑click Lexmark Universal Print Driver PCL 5, and then click Printer properties.
4In the Printer Properties dialog box, click Configuration.
5From the Configuration Options section, make sure that RFID Option is enabled.
If the print driver does not automatically identify the RFID option, then update the registry key as shown in one
of the following:
•Registry location ‑HKEY_LOCAL_MACHINE\SOFTWARE\LEXMARK\DRIVERS\RFIDENABLED
“RFIDENABLED”=DWORD:00000001
•Registry location ‑HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
\Printers\Lexmark Universal PCL 5\PrinterDriverData
RFIDENABLED=DWORD:00000001
Installing the Forms and Bar Code Card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
o the printer, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o, and unplug any cables going into the printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
Installing the RFID Solution 11

4Unpack the Forms and Bar Code Card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
5Push the Forms and Bar Code Card firmly into place.
Note: The entire length of the connector on the card must fit tightly to its slot in the controller board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Installing the RFID Solution 12

6Reattach the access cover.
7Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Converting Lexmark C4150 or XC4150 into an RFID
printer
Before you begin, make sure that you have installed the special‑release version of the Lexmark Universal Print
Driver PCL 5 emulation. For more information, see “Installing the print driver” on page 10.
1From a computer, open Control Panel.
2Click Devices and Printers.
3Right‑click the printer, and then click Printer properties.
4In the Printer Properties dialog box, click Configuration.
5From the Configuration Options section, click Set Printer Model.
6From the Set Printer Model menu, enable User Selected, and then select a printer model from the list.
Notes:
•If your printer is Lexmark C4150, then select Lexmark CS725 Series.
•If your printer is Lexmark XC4150, then select Lexmark CX725 Series.
Installing the RFID Solution 13

7Click OK > Apply.
8Install the RFID option to the printer. For more information, see “Installing the RFID option” on page 9.
Installing the RFID Solution 14

Configuring the solution
Accessing the Embedded Web Server
1Obtain the printer IP address. Do either of the following:
•Locate the IP address on the printer home screen.
•From the printer home screen, touch Settings > Network/Ports > Network Overview.
2Open a web browser, and then type the printer IP address.
Configuring the solution using the Embedded Web Server
1From the Embedded Web Server, click Settings > RFID.
2If necessary, change the RFID settings.
Note: For more information, see “Understanding the RFID settings” on page 15.
3Click Save.
Configuring the solution using the control panel
1From the home screen, touch Settings > RFID.
2If necessary, change the RFID settings.
Note: For more information, see “Understanding the RFID settings” on page 15.
3Apply the changes.
Understanding the RFID settings
•Retry Count—The number of times the printer reprints the page on another media when it detects that the
preceding page has an unreadable RFID tag. The default value is 0.
•Stop On Error—The job is stopped when the printer detects an unreadable RFID tag, and then an error 44.01
appears on the printer display. The default value is YES.
Note: For more information on error messages, see “RFID media and tag command errors” on page 27.
•Mark On Error—is printed on the RFID media that overlays the existing print when the printer detects
an unreadable RFID tag. The default value is YES.
Note: Enabling Mark on Error may reduce the print speed significantly and may speed up the printer fan
to maintain the fuser temperature.
•Reset Tag Counters—The internal counter that records the number of successful and failed RFID encoding
jobs, and the number of printed labels that are reset.
Configuring the solution 15

Sample RFID settings and their behaviors
For more information on RFID settings, see “Understanding the RFID settings” on page 15.
Settings Behaviors
Stop on Error = NO
Retry = 0
Mark on Error = NO
•Prints a bad‑tag page without .
•Prints the in‑flight pages, and then terminates the remaining jobs.
Stop on Error = NO
Retry = 1 or more
Mark on Error = NO
•Prints a bad‑tag page without .
•Reprints the bad‑tag page.
Note: The reprinted page may not follow the bad‑tag page immediately.
Stop on Error = NO
Retry = 1 or more
Mark on Error = YES*
•Prints a bad‑tag page with .
•Reprints the bad‑tag page.
Note: The reprinted page may not follow the bad‑tag page immediately.
Stop on Error = YES
Retry = 0
Mark on Error = NO
•Does not print a bad‑tag page.
•If a bad tag is detected, the printer prints all in‑flight pages, the printer stops, and then
shows error 44.01.
–Selecting Continue reprints the bad‑tag page. The reprinted page may not follow the
bad‑tag page immediately.
–Selecting Cancel terminates the job.
Stop on Error = YES
Retry = 1 or more
Mark on Error = NO
•Prints a bad‑tag page without .
•Reprints the bag‑tag page. Prints the remaining jobs when a retry is successful.
Note: The reprinted page may not follow the bad‑tag page immediately.
•If a retry is unsuccessful, then the printer stops and shows error 44.01.
–Selecting Continue reprints the bad‑tag page, and then prints the remaining jobs.
–Selecting Cancel terminates the job.
Stop on Error = YES
Retry = 1 or more
Mark on Error = YES*
•Prints a bad‑tag page with .
•Reprints the bad‑tag page after printing the in‑flight pages, and then prints the remaining
jobs.
•If a retry is unsuccessful, then the printer stops and shows error 44.01.
–Selecting Continue reprints the bad‑tag page, and then prints the remaining jobs.
–Selecting Cancel terminates the job.
* If Mark on Error is set to YES, then the print speed is reduced significantly.
Configuring the solution 16

Designing RFID media
RFID media design considerations
To meet the requirements of your RFID usage, we recommend working with your vendor in designing the RFID
media.
In designing the RFID media, make sure that:
•The RFID media contains only one RFID tag for every page.
•The RFID tag placement meets the following specifications:
RFID tag margin (minimum) 12.5 mm (0.5 in.)
RFID tag thickness (recommended) ≤ 0.35 mm (0.01 in.)
Horizontal oset ± 6 mm (0.25 in.)
Rotation < 5°
Orientation –Vertical
–Horizontal (preferred)
Notes:
–Do not place the RFID tag where bar codes and images are printed.
Designing RFID media 17

–If applicable, the RFID tag is placed at the back of the printable side of the RFID media.
–We recommend designing the form so that the RFID tag is placed toward the back of the tray when the
media is loaded.
–We recommend preprinting the loading instructions in the margins of the media to help operators load
the media properly.
RFID media compatibility
The RFID media is a base specialty media with an RFID tag attached to it.
Lexmark RFID printers support a wide range of media types and sizes, including dierent types of RFID tags.
We recommend working with your vendor in designing the RFID media.
RFID tag compatibility
Note: Near‑field‑only RFID tags are not supported.
Use the RFID option to program far‑field or a combination of far‑field and near‑field tags that support EPC Gen2
(ISO 18000‑6C) standard. The option can program tags from 16 to 496 bits of EPC memory in 16‑bit increments.
The following are examples of compatible tags:
•Alien Technology ALN‑9630 Squiglette
•Avery Dennison AD‑227
•SMARTRAC DogBone
•SMARTRAC Frog
•eAgile GullWing
•RFID tags based on Impinj Monza 4/5/6, Alien Higgs, or other chipsets compatible with the EPC Gen2
standard
We recommend selecting a tag that meets the requirements of the RFID usage, and then testing it for
compatibility with the printer.
Base specialty media
For a complete list of supported paper sizes and types, see the Paper and Specialty Media Guide for your
printer.
Supported paper sizes and their dimensions
Paper size Dimensions
A6 105 x 148 mm (4.1 x 5.8 in.)
A5 148 x 210 mm (8.3 x 5.8 in.)
A4 210 x 297 mm (8.3 x 11.7 in.)
Executive 184.2 x 266.7 mm (7.3 x 10.5 in.)
Folio 215.9 x 330.2 mm (8.5 x 13 in.)
JIS B5 182 x 257 mm (7.2 x 10.1 in.)
Legal 215.9 x 355.6 mm (8.5 x 14 in.)
Designing RFID media 18

Paper size Dimensions
Letter 215.9 x 279.4 mm (8.5 x 11 in.)
Oficio 215.9 x 340 mm (8.5 x 13.4 in.)
Statement 139.7 x 215.9 mm (5.5 x 8.5 in.)
Universal 105 x 148 mm to 215.9 x 355.6 mm (4.13 x 5.83 in. to 8.5 x 14 in.)
Supported RFID media
•Card stock
•Envelope
•Plain paper
•Polyester
•Vinyl
Designing RFID media 19

Loading RFID media
Setting the size and type of the RFID media
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the size and type of the RFID media.
Loading media trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid jams, do not remove trays while the printer is busy.
2Adjust the guides to match the size of the RFID media that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
3Load the media stack with the printable side faceup.
The capacity of the media tray is up to 200 sheets. To maximize the capacity, make sure that:
•The media weight is 75 g/m²(20 lb).
•The RFID tag thickness is not more than 0.35 mm (0.01 in.).
•The RFID tag is placed toward the back of the tray.
Loading RFID media 20