LG VS840PP User manual

Service
Guide
Guía de Servicio
© 2013 Verizon Wireless. All Rights Reserved. Todos los derechos reservados.
Printed in Mexico
MBM63978301 (1.0) MW
This booklet is made from 60% post-consumer recycled paper.
This booklet is printed with soy ink.

1
This guide will make things easy by providing you with information on
making payments, included features, services, managing your account,
andmuchmore.
If you haven’t activated your phone, follow the instructions
in the Activation Guide.
READ THIS FIRST
1. Install battery, turn on phone and select your
language.
2. Press ACTIVATE andlistenfor instructions.
3. Enter your zipcode and confirmyour plan when
prompted.
4. Write down your phone number and account
securitycode.
5. Make a payment to begin using your device.
6. FollowtheSetupWizardtocustomizeyour
device.
7. Register for My Verizon, go to
verizonwireless.com/myverizon.
NOTE: Oncetheactivationis complete, fully
chargeyour device.
START HERE TO
ACTIVATE SERVICE
Need More Help?
If you have a question, or you can’t find what you´re looking for in here,
checkout verizonwireless.com.
Getting Started

For existing customers with active prepaid service.
$30
Talk pText pWeb pEmail pApps pGames
Tones pMusic pMobile Broadband
REFILLCARD
$30
PREPAID
For existing customers with active prepaid service.
$60
Talk pText pWeb pEmail pApps pGames
Tones pMusic pMobile Broadband
REFILLCARD
$60
PREPAID
For existing customers with active prepaid service.
$70
Talk pText pWeb pEmail pApps pGames
Tones pMusic pMobile Broadband
REFILLCARD
$70
PREPAID
2
Have Your Credit, Debit or Verizon Wireless Refill Card Handy So You
Can Make a Payment.
1. My Verizon
Control how and when you make payments.
q Sign up for Auto Pay
q Use your credit/debit card
q Add a Refill Card/PIN
From Your Phone—Select My Verizon Mobile tolaunch
My Verizon.* Visit us online at verizonwireless.com/myverizon
or tap Phone and then dial .
2. Customer Service
Tap Phone and then dial fromyour
Verizon Wirelessphone.
3. At a Store
Visit a Verizon Wireless Communications Store or any of our
participatingagents orretailers.
4. Auto Pay
Make automatic payments with your major debit or credit card.†
Pay by the day of the month or by low balance.
† Visa, MasterCard, American Express or Discover accepted.
Refill Rates and Expiration
(once applied to the account)
$15–$29.99 30 days
$30–$74.99 90days
$75–$99.99 180 days
$100 and above 365 days
Make a Payment
Cardssoldseparately.
*Compatiblephonerequired.

3
On Your Phone
Now you can manage your account from the palm of your hand.
q Check your balance, usage and expiration
q Make payments or find payment locations
q Add or remove features
q Change your password and more
*Compatible phone required. For automated account information, dial * 611 from your wireless
phone ordial 1-888-294-6804fromalandlinephone.
NOTE: Voice announcements that contain important service updates cannot be skipped.
My Verizon*

4
Text Messaging*—Unlimited with payment of Monthly Access fee.
If your balance is less than your plan’s monthly access, pay 20¢ per
message sent (per recipient) or received.
1. From the Home screen, tap Messaging . The Messaging screen
will open, where you can create a new message or open an ongoing
messagethread.
2. Tap in the upper right corner to start a new message.
3. Enter the contact’s name or number in the To field, then type your
message in the text field.
4. After you complete your message, tap to send it.
Messages to participating networks in Canada, Mexico and Puerto Rico
arechargedatdomesticrates.
Picture & Video Messaging*—Unlimitedwith payment ofMonthly
access fee. If your balance is less than your plan’s monthly access, pay
25¢ per message sent (per recipient) or received.
Take pictures or videos and send them to almost any email address, or to
otherphones.
1. From the Home screen, tap Messaging > New Message .
2. Enter the contact’s name or number in the To field, then type your
message in the text field.
3. Tap Attach and select the type of file you want to attach.
4. Browse for the desired attachment and select it.
5. Tap SendMMSto send the message.
*Additionaland UnlimitedTexting applieswhen sendingand receiving(i) Instant Messages,
Text Alerts and Picture Messaging Portal Messages; (ii) messages with non-Verizon Wireless
customers in the U.S. or participating networks in Canada, Mexico and Puerto Rico; or (iii)
viaemail.UnlimitedTextingalso includes MobiletoMobileMessageswithVerizon Wireless
Customers. For Additional Texts, overage messaging rates default to those of your Calling Plan.
Premium Messaging programs, International Messaging and International Roaming not included.
Compatible device required for text, picture and/or video messaging. Data charges will apply for
sending and receiving picture and video messages.
Optional Services

5
Voice mail may not be available in some areas. Voice mailboxes not set up within 45 days will be
canceled. Follow the setup tutorial to password-protect your Verizon Wireless Voice Mailbox.
Airtime and other charges are incurred when using voice mail from your wireless phone. Mobile to
Mobile Calling minutes do not apply to voice mail retrievals; you will be charged to maintain your
connection to voice mail. Verizon Wireless is not responsible for missed messages or deletions of
messages from your voice mailbox, even if you have saved them.
q Voice Mail
To setup or retrieve, dial *86 from your device.
q Domestic Long Distance
q Domestic Roaming
20¢ per minute.This includes airtime and nationwide long distance.
q 411® Search
Directory Assistance and more. $1.99 per call plus airtime.
q Caller ID
q Caller ID Blocking
Dial *67 before the number you’re calling.
q Call Waiting
While on a call, tap Answer to answer the new call.
q 3-Way Calling
While on a call, tap Add call , enter the number, then tap Call .
Tap Merge call to connect all parties.
q Call Forwarding
Dial *72 plus the number where you want to forward your calls; to
cancel, dial *73 Send.
Included Features

6
Locations and rates subject to change without notice. While roaming internationally, you may
beprompted to dialthe phonenumberyouarecallingtwice.UnlimitedCalling, TextBundlesand
UnlimitedNight,Weekend,MobiletoMobileandAnytimeMinutes donotapply toInternational
Services. International Roaming Coverage only available on participating networks and is not
guaranteed. Data services and features not available when roaming.
International Calling
Anytime Minute rate plus the following international surcharges:
q 10¢/min. to Mexico landline numbers
q 29¢/min. to Mexico wireless numbers, Canada, Guam, U.S.Virgin
Islands and Northern Mariana Islands
q $1.49/min. to other available locations
International Text Messaging
q 25¢ per message, per address sent
q Messages received are billed according to your Calling Plan
International Picture and Video Messaging
q 50¢ per message, per address sent
q 25¢ per message received
For further information, as well as latest available services, location
and rates, including International Roaming, visit verizonwireless.com/
prepaidglobal.
International Services

7
WARNING!Please use only an approved charging accessory to charge your device. Improper
handling of the USB/Charger Port, as well as the use of an incompatible charger, may cause
damage to your device and void the warranty.
Phone Features
Earpiece
Quick Keys
Menu Key
Home Key
Microphone
Back Key
Search Key
Home screen
Front Camera Lens
Power/ Lock Key
Rear Camera Lens
LED flash
VolumeKeys
USB/ Charger Port
Speaker
[ FPO
Image to be
placed by
manufacturer]

8
Home Screen
The Home screen is your starting point to access all of the features on
your phone. It displays application shortcuts, icons, widgets, and other
features.
NOTE: Screen image and icons are simulated. Actual display may vary. Instructions in this guide
may change depending on the software version on your device. All procedures begin with the
phone unlocked and from the Home Screen unless otherwise stated.
Status Bar
Shows device
status information,
including the time,
signal strength,
battery status, and
notification icons.
ApplicationIcon
Tap an icon
(application, folder,
etc.) to open the
application and use it.
Quick Keys
Provide easy, one-tap
access to
the phone functions
used most often.
Apps Key
Tap to open the Apps
screen to view all
of your installed
applications.
Add Icon
Tap to add icons and
widgets to the Home
screen.

9
Touch Screen Tips
There are several touch motions recognized by the phone:
q Touch or tap—A single finger tap selects an item. For example,
tap an icon(e.g., application or menu item), tap words (e.g., menu
selection or to answer an on-screen question), or tap letters and
numbers to type.
q Tap and hold—Tap and hold an item on the screen by tapping it and
not lifting your finger until an action occurs. For example, to open a
Context menu for customizing the Home screen, tap a call log entry
until the Context menu appears.
q Drag—Tap and hold an item for a moment and then, without lifting
your finger, move your finger on the screen until you reach the target
position. You can drag items on the Home screen to reposition them
and drag the Status Bar downward to open the Notifications panel.
q Swipe or slide—Move your finger quickly across the surface of
the screen, without pausing when you first tap it (so you don’t drag
an item instead). For example, you can slide the screen up or down
to scroll a list, or browse through the different Home screens by
swiping from left to right (and vice versa).
q Double-tap—Double-tap to zoom a web page or a map. For example,
quickly double-tap a section of a web page to zoom in or out on that
section to fit the width of the screen. You can also double-tap to
control the zoom in Maps and in other applications.
q Pinch-to-Zoom—Use your index finger and thumb in a pinch or
spread motion to zoom in or out when using the Browser, a map, or
pictures.This motion can also be used to expand or compress the
Applications screen items. It also changes the Home screen to mini
canvas view.