LG LIP-6830 User manual

User Guide
LIP-6830
IP Phone

LIP-6830 User Guide
Table of Contents
1. INTRODUCING THE LIP-6830 ..............................................................1
1.1. LIP-6830 OVERVIEW ............................................................................................1
1.2. LIP-6830 FEATURES ............................................................................................1
1.3. LIP-6830 GENERAL DESCRIPTION .........................................................................2
2. USING BASIC LIP-6830 FEATURES ....................................................4
2.1. RECEIVING A CALL ................................................................................................4
2.2. MAKING AN INTERNAL CALL ...................................................................................4
2.3. MAKING AN EXTERNAL CALL ..................................................................................4
2.4. PUTTING A CALL ON HOLD .....................................................................................5
2.5. TRANSFERRING CALLS ..........................................................................................5
2.6. USING CONFERENCING..........................................................................................5
2.7. PARKING A CALL...................................................................................................6
2.8. PICKING UP A CALL...............................................................................................6
2.9. DND (DO-NOT-DISTURB)......................................................................................6
2.10. MUTING A CALL .................................................................................................7
2.11. ACCESSING YOUR VOICE MAIL ...........................................................................7
2.12. DSS/BLF COVERAGE BUTTONS .........................................................................7
2.12.1. Assigning DSS/BLF Coverage................................................................................ 7
2.12.2. DSS/BLF Coverage Operation ............................................................................... 8
3. ADVANCED SERVICES AND THE LIP-6830 LCD MENU....................9
3.1. CALL LOGS...........................................................................................................9
4. SPEED DIAL FEATURES................................................................................10
4.1. STAR CODES...........................................................................................................10
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LIP-6830 User Guide
1. Introducing the LIP-6830
1.1. LIP-6830 Overview
LIP-6830 is an IP phone designed to support hosted telephony services over a managed IP
(Internet Protocol) network. Calls and features are controlled by Covad's “Call Server” employing
MGCP (Media Gateway Control Protocol) to provide real-time telephone communication over
your Ethernet LAN connected to Covad's network. Signaling and control information is
exchanged between the LIP-6830 and the Call Server while voice packets are exchanged on a
point-to-point basis between the phone and the connected party through the Covad
network.
Features and functions available to the LIP-6830 through the Call Server are similar to those of
a conventional business telephone. For ease of use, the LIP-6830 is equipped with fixed feature
buttons, flexible (programmable) feature buttons, an LCD display, soft keys, and a dial pad.
These elements are described in more detail in General Description section below.
1.2. LIP-6830 Features
Features available to the LIP-6830 are dependent upon the Call Server and configuration of the
IP Phone in the Server’s User Portal. Details on the features available from the Call Server and
User Portal are available in the user guide available from your Covad representative.
Basic features provided by the LIP-6830 and the Call Server include:
-Mute
-Call Logs
-Click-to-call
-Speed dialing
-Caller ID
-Call forwarding
-Call transfer
-Call park
-Standard call pickup
-Directed call pickup
-Group call pickup
-Three or four-way conferencing
-Do not disturb (DND)
-Call waiting
-Message waiting lamp
-Direct number dialing
-Flexible feature mapping
-Hunt groups
-Last number redial
-Call return
-Station to station dialing
-Handset, headset, speakerphone, and ring volume control.
-LCD contrast control
-Music on hold
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LIP-6830 User Guide
-Hands-free dialing
-Label for the programmed feature buttons
-User Portal
-Full duplex speakerphone
-Multiple ring types
-Distinctive ring tones
-Intercom functionality
-G.711/G.729A voice codec
-Acoustic echo canceller
-PoE(Power over Ethernet, IEEE 802.3af compliant)
- 2.5 mm headsets are supported
Handset
LCD
Headset
Microphone
Speaker
1.3. LIP-6830 General Description
The LIP-6830 interfaces with you to deliver voice and audio signals over the handset and
speaker. A Microphone, which can be switched on and off (muted), is located in the right front
for audio input to the LIP-6830 Speakerphone. The 3-line 24 characters LCD is a visual output
for status and interactive menus. The various buttons are the LIP-6830 input devices used to
access resources, activate features, and interact with menus. Location of the devices and
buttons of the LIP-6830 are provided in Figures 1 and 2 below.
Figure 1 Front view of LIP-6830
2

LIP-6830
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Figure 2 LIP-6830 buttons
Number Button Function
Left appears on
when »
1 Right ¼
the LCD, the next group of soft-keys may be selected.
2 When selected and verified, by pressing [ OK ] soft key,
3 Settings
4
extension.
5 Headset
state. ive, this button is green.
TRN/CNF
conference.
INFO
Hold button.
call. button. .
6
button.
will not ring.
7 Mute button.
on and off.
8 Speaker button.
9 Volume control button.
speaker volume.
User Guide
direction button. This button has two functions; when
the bottom-left corner of the LCD, the previous menu may be selected or
appears the previous group of soft-keys may be selected.
direction button. When appears on the bottom-right corner of
Soft keys. Soft keys are interactive, changing function based on the IP
Phone status.
the IP phone performs the selected function.
button. ‘Settings’ accesses and exits the main menu for display
and changes to the IP phone configuration.
Twenty-four flexible buttons with Red/Green LEDs. Assign feature or
function in Call Server User Portal. Default assignments for flexible
buttons 1 and 2 are primary and secondary Line appearance for the
button. When using a headset, this button toggles the headset
When the headset is act
button. Use to transfer an active call or establish a
button. Use to display configuration settings of the LIP-6830.
Use to place a call on Hold. Also, use to access a held
MSG When the MWI LED indicates you have a message waiting.
Use to access Voice Mail server
DND (Do-Not-Disturb) Use to activate DND so that extension
Toggle audio from the microphone to the connected party
Toggle the LIP-6830 speakerphone on and off.
Use to adjust Ring, headset, handset, and

LIP-6830 User Guide
2. Using Basic LIP-6830 Features
This section describes how to use the basic features of your LIP-6830.
For more information about the menu of services available, contact your
system administrator.
The LIP-6830 is equipped with Soft keys and two direction buttons, used to display and select
items. An item can be selected when it is displayed by using the Soft keys. In many cases,
either the Soft keys or a feature button may be used to access basic features such as Transfer,
Conference, etc. The Soft keys are also employed to access the ‘Advanced Services’ to which
your company has subscribed.
2.1. Receiving a Call
When you receive a call, your phone will ring and the display may show the name or
number of the calling party.
To answer the ringing call:
1) Lift the handset, press , press , or press line button.
To end the call:
1) Hang up the handset, press , press , or press line button.
2.2. Making an Internal Call
You can make an internal call using on-hook or off-hook dialing.
To place an internal call:
1) Lift the handset, press , press , or press line button.
2) Dial the destination phone number.
3) The name of the called party is shown on your LCD display if that person is built as a contact
in your Covad Dashboard. Otherwise, no name is shown. Begin speaking when the called
party answers. The LCD will display the elapsed time of the call.
4) To end the call, replace the handset, press , press , or press line button.
2.3. Making an External Call
You can make an external call using on-hook or off-hook dialing.
To place an external call:
1) Lift the handset, press , press , or press line button.
2) Dial “9” for an external line.
3) Dial the destination phone number.
4) The name of the called party is shown on your LCD display if that person is built as a contact
in your Covad Dashboard. Otherwise, no name is shown. Begin speaking when the called
party answers. The LCD will display the elapsed time of the call.
5) When you want to hang up, place the handset back in the cradle, press the line button,
press , or press .
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LIP-6830 User Guide
2.4. Putting a Call on Hold
You can place a call in a waiting state, allowing you freedom from the call and providing the
held party with MOH (Music-on-Hold).
To place a call on Hold:
1) Put a call on hold by pressing
To retrieve a held call:
1) To return to the held call, press the blinking line button or press
.
.
2.5. Transferring Calls
You can send an active call to another extension and either announce the call or hang-up to
complete the transfer:
To transfer an active call:
1) Press or [TRNS] Soft key.
2) Dial the number you wish to transfer. You can hang up (unannounced transfer) or, wait until
the party answers and announce the call transfer.
3) Hang up to complete the transfer.
2.6. Using Conferencing
The Conferencing feature lets you add up to three other parties to an existing call creating a
four-way conference. Conferencing is a super set of the transfer feature and works in a similar
manner.
1)
To initiate a conference between the current party, you, and another party:
Press or [CONF] Soft key.
2) Dial the number you want to join in the conference.
3) When the party answers, press [JOIN] Soft key to establish the conference.
Notes:
If you get a busy tone or no answer at the called party, press or [CNCL] Soft key to
return to the original party.
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LIP-6830 User Guide
2.7. Parking a Call
The Call Park feature lets you place a call on hold so another user can pick up the call. Call
Park is often used with paging systems to announce the call, then the desired user can dial the
park location to access the call.
To Park an active call:
1) Press the Right direction button , the Next Menu is displayed.
2) Press [Park] Soft key. Your current extension number is shown as the default park
destination.
3) Press
[ OK ] Soft key.
4) Hang-up to complete the Call Park.
To change the Park location to another extension:
1) ~ 2) Refer to the above steps.
3) Press
[CHNG] Soft key.
4) Dial the new destination extension number followed by
5) Hang-up to complete the Call Park. .
To exit the Call Park Menu:
1) ~ 2) Refer to the above steps.
3) Press
[CNCL] Soft key, to exit the Call Park Menu.
Notes:
While parked, the parked party hears MOH (Music-on-Hold).
If a call is parked and not picked up within two minutes the call will ring-back to the
parking user.
Calls may only be parked to other internal extensions.
Only one call can be parked at an internal extension.
2.8. Picking Up a Call
When a call is ‘Parked’ at an extension you are not near, you may access the call from the
nearest extension using the Call Pickup feature.
To Pick-up a parked call:
1) Press
[Pick] Soft key.
2) Dial the parked extension number followed by .
2.9. DND (Do-Not-Disturb)
The DND (Do Not Disturb) feature places the LIP-6830 in a ‘no-ring’ state. If the LIP-6830 is in
DND, an incoming call to your extension will not cause the phone to ring.
To activate DND:
1) Press to activate DND. When activated, the button LED will light red.
6
To deactivate DND:
1) Press the illuminated button again.

LIP-6830
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This
To mute the microphone:
1) Press
1) Press
To access your voice mailbox:
1) Press or [MSG]
Direct S S
extensions (Busy Lamp Fl
2.12.1.
1) Press button.
2) Press 3.Phone Settings using ]soft keys, and
press ]
3) Press using [ ]
press ]
Press Flexible Button
User Guide
2.10.Muting a Call
The Mute feature lets you turn-off the handset, headset, or speakerphone microphone.
prevents the connected party from hearing what is said in the vicinity of the handset, headset, or
speakerphone microphone.
to mute a call. When mute is activated, the button LED is illuminated red.
To activate the handset, headset, or speakerphone microphone:
again or lift the handset to deactivate mute.
2.11.Accessing Your Voice Mail
You can access your voice mailbox, if available, as described below.
Soft key when the Message Waiting Indicator LED indicates you have
a message and follow the voice instructions.
2.12.DSS/BLF Coverage buttons
The LIP-6830 has been designed to meet the special needs associated with an Attendant or
Secretarial answering position. Specific needs for these “call coverage” users include one-
touch calling to covered extensions ( tation election), visual status indication of covered
ield) and the ability to pick-up cals ringing at covered extensions.
Flexible buttons of the LIP-6830, which are assigned as a Bridged Line Appearance in the Call
Server Portal, can be assigned in the LIP-6830 as DSS/BLF Coverage buttons to provide the
functions described above.
Assigning DSS/BLF Coverage
To assign a DSS/BLF Coverage button:
button, or move cursor to [Next]/[Prev
[ OK soft key.
button, or move cursor to 5.Direct Station Next]/[Prev soft keys, and
[ OK soft key.

LIP-6830
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4) [ OK ]
[ »-] ]
6) Press
Notes:
1) , press
1) Press .
1) , press
line. Idle LED Off
Busy
Ringing
On-Hold
Notes:
[06]DSS Number
4913
[ OK ] [Clr ] [ »-]
[06]DSS Number
[ OK ] [Clr ] [ »-]
User Guide
Select the flexible button assigned as Bridged Line Appearance, enter the extension number
of the Line Appearance and press soft key.
5) To delete a previous assignment, after selecting the flexible button, delete all digits using
soft key and then press [ OK soft key.
button to exit from the menu.
Flexible buttons 1 and 2 are generally assigned as an extension’s primary and secondary
line appearance and thus should not be assigned as DSS/BLF Coverage buttons.
2.12.2.DSS/BLF Coverage Operation
To call an idle covered extension:
Lift the handset, press , or press your line button.
2) Press the assigned flexible button.
To transfer an active call:
2) Press the assigned flexible button. You can hang up (unannounced transfer) or, wait until
the second answers and announce the call transfer.
3) Hang up to complete the transfer.
To answer a call to a covered extension:
Lift the handset, press , or press your line button.
2) Press flashing DSS/BLF Coverage button.
The LED of the DSS/BLF Coverage button shows the status for the covered extension’s
LED On
LED Flashes
LED Winks
The DSS/BLF Coverage button may not directly access a covered extension on Hold.
Only a bridged line appearance should be assigned as a DSS/BLF Coverage button.

LIP-6830
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menu.
>), using the
The
Call Logs menu: , the Next Menu is displayed.
2) Press
[CLog] Soft key.
3) The Call Logs Use the [ ]
Call Logs: ,or use the [ ]
] Soft key.
2068 10:20P
»
Call Logs
>1.Missed
[ OK ] [Next] [Prev]
Misse
d
>1.4913,mrlew
[ OK ] [Next] [Prev]
User Guide
3. Advanced Services and the LIP-6830 LCD Menu
This section describes how to view and use the Advanced services available through the LCD
In particular, Call Logs is covered to provide the operating concept. Note the Main
Menu components and order of display may be different on your phone based on subscribed
services.
The LIP-6830 is equipped with Soft keys and two direction buttons, used to move to and select
items from menus. An item can be selected when it is highlighted with the pointer (
Soft keys or by dialing the digit preceding the item.
3.1. Call Logs
The LIP-6830 has access to a log of all calls placed or received by the phone, including
incoming calls that were not answered, missed calls. Call Logs can be viewed on the LCD
and used to place a call to the logged party.
To access the
1) With the phone on-hook, press
menu will provide several choices. Next]/[Prev Soft keys to select
the desired log or dial the digit associated with the desired selection.
4) The log will display calls received with the Caller ID information.
To call a number listed in the
5) Dial the digit preceding the desired log item Next]/[Prev Soft keys to select the
desired Log item and press [ OK
[CLog] [FAVS] [RchM]

4. SPEED DIAL FEATURES
You may be accustomed to using star codes to manage certain phone features. The
following star codes are available.
4. 1 Using Star Codes
10
Dial Code Description
*00 Redial Last Call
*01 to *20 Personal speed dials configured in your Dashboard
*21 to *49 Company-wide speed dials configured by your Office Admin
*53XXXX# Directed Call Pickup
*54# Company-wide Call Pickup
*67 Blocks your Caller ID for a specific call
(dial *67 then 9 + the off-net number)
*62 Call Forward Busy - Forward all calls to a different
number when desk phone is busy. Enter *62 (number)
#, where (number) is the internal 4-digit or external 10-
digit number to which all calls are forwarded.
*63 Deactivates Call Forward Busy.
*69 Last Call Return
*82 Un-blocks your Caller ID for a specific call (dial
*82 then 9 + the off-net number)
*72 Call Forwarding all calls. Enter *72 <number> #,
where <number> is the internal 4-digit or external 10-
digit number to which all calls are forwarded.
*73 Turns off the call forwarding feature.
*80 Authorization Code feature, to unlock a restricted phone to make
an external call. Dial *80 followed by your extension, the
authorization pin,and thenumber you want to call, separated by *.
For example, if your extension is 2340, the authorization pin is
2340, and you want to call the external number 355-4567, you
would dial *80*2340*2340*3554567.
*90 Lets you transfer a call directlyto a user's voice mail box.
*92 Call Forward No Answer. Forward all calls to another
number when desk phone is not answered. Enter *92
(number) #, where (number) is the internal 4-digit or
external 10-digit number to which all calls are forwarded.
*93 Deactivates Call Forward No Answer.
*96 Press *96 and dial the extension number of the
colleague you want to talk to, then press the # key.
*98 Call Park
*99 Call Pickup. Dial *99 and enter the 4-digit parked ext.