LockedBrands Pillar User manual

Quick Start Guide
Meet The Pillar.
The voice-activated, app-controlled lockbox.
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Before you can open your Pillar, you MUST
1. Download the app and set up an account
2. Connect to WiFi. The Pillar can only
connect to 2.4 GHz wifi.
3. Register your Pillar
IMPORTANT
This Guide will walk you through all of the steps.
Let's get started!
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Table of Contents
Resources …………………………………………………
Layout …………………………………………………..….
Getting Started ……………………………………………
Connect to WiFi ............................................................
Register your Pillar .…………………………….………..
Opening your Pillar .......................................................
More Functions of your Pillar ........................................
LED Light Guide ............................................................
Modes, Resets, & Other Technical Definitions .……….
Support ........................................................................
Common Questions ……………………………………..
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•For more guides and instructional
videos visit our support page.
•Other FAQs
•If you need assistance at any step in
the setup, please call our tech support
team at 833-474-5527. We are
available Monday - Friday, 9AM - 5PM
CT.
Resources
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This QuickStart Guide is also
available through the app.
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If you need assistance, please call our tech support team at 833-474-5527.
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USB port
Reset button
On/Off switch
MAC address
The Pillar™
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*In order to guarantee performance, be sure to use the supplied USB cable and power supply.
Step 1
A white light will start circling the LED ring.
Power up The Pillar™
•Plug in The Pillar using the supplied USB charger & cable.
•Turn on the power with the “On/Off” switch.
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•Download The LockedBrands App to control
your Pillar.
Step 2
Getting Started
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Setting Up Your LockedBrands Account
Step 3
•Open the app on your device and follow the on
screen instructions.
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•Open the app and press “Yes” on the pop-up registration box.
•Follow the on-screen instructions (described on the next page).
Connect to WiFi
Step 4.1
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•Open settings on your smart device and select WiFi.
•Select the Network named: "Lockbox XXXXXX" and wait for connection,
indicated by the checkmark.
•It may take several minutes to connect - Unsecured Network warning
is OK.
•Go back to the LockedBrands app.
Step 4.1 (Continued)
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*WiFi is 2.4 GHz only
Connect to WiFi
Lockbox XXXXXXX

Step 4.2
•Wait for 'Lockbox Connected Successfully' and then press ‘Continue'.
•Press 'Begin Scan’.
Connect to WiFi
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•A list of available WiFi networks will appear.
•Select your WiFi network and enter your password (with the
appropriate upper and lower-case characters).
•Press “Save”.
Connect to WiFi
Step 4.3
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Home Network
Home Network

Connect to WiFi
•The Pillar will now reboot: LED
lights will turn red, white, yellow,
and then blue.
•Give it about two minutes.
•You are ready to go when the
base lights up in solid blue.
•Press “Continue”.
•NOTE: If your Pillar LEDs are
rotating green after entering
your password, please cycle
power and return to step 4.1.
•*To cycle power, go to the underside of the
Pillar and locate the power switch.!Move the
switch to the O position (OFF). After 10
seconds, move the switch to the I position
(ON).
Step 4.4
If you need assistance, please call our tech support team at 833-474-5527.
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•Your lockbox should have a unique MAC address that will appear on
the screen.
•Press the “Add Lockbox” button to register your lockbox.
•Give your lockbox a name in the “name your lockbox” field.
•Press “Continue”.
Register your Pillar™
Step 5
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If you need assistance, please call our tech support team at 833-474-5527.
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AB:CD:EF:12:34:56

Opening your Pillar™
Step 6
•The “My Locks” page is where you
can view and unlock the Pillars
registered to your account.
•Just press the UNLOCK button to
open your Pillar!
1Twist about 3/4 inch Pull upwards
2
The smell-proof seal may require strong twisting and pulling to remove
the lid. (This should only be necessary the first time)
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•To view and customize all of the functions your Pillar has to offer, click its
name from the “My Locks” page.
•Visit the support page at LockedBrands.com for “How to” videos on each
function and for additional tips, tricks, and troubleshooting guides.
More Functions of your Pillar™
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THE PILLAR!
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NOTE: You can also check
your firmware version in
the app by clicking on the
name of your Pillar and
going to the bottom of the
page.
Important! Check Your Firmware Version
•Turn your Pillar OFF and then back ON.
•What color first appears?
If Green, continue to the next page.
If Red, Yellow, and White, press “Force
Firmware Update” and wait until the box
appear solid blue.
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If you need assistance, please call our tech support team at 833-474-5527.
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To ensure you’re having the best Pillar experience, please be
sure to continuously your firmware up-to-date.

LED Light Guide
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Rotating White !
Factory Default: !
Set-up Mode
Rotating Blue!
Change WiFi:!
Set Up Mode
Solid Blue!
Connected
Flashing Red!
Disconnected from internet
Flashing Yellow!
Every 30 secs!
Low Battery

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Flashing Purple !
Mater Password Mode
Rotating Red & Green!
Pillar has been removed from
owner's account; Must be reset
and can then be registered
Flashing Green!
Booting
Rotating Purple!
Trying to connect to !
internet
LED Light Guide