LogicMark SentryPal User manual

User’s
QuickStart Guide
Mobile Personal Emergency
Response System
LED Light Indicators
Speaker
Emergency
Button
OFF:
• Charging - full charge when
in the cradle
• In use – battery is between
30% and 100%
BLINKING YELLOW:
SentryPal is being charged in the
cradle.
RED:
Battery power is low. This occurs
when the battery capacity is at
or below 30%.
YELLOW FAST BLINK (EVERY SECOND):
SentryPal is searching for the cellular network. It will store position
updates and will communicate these locations when a cellular
connection is established.
YELLOW SLOW BLINK (EVERY 3 SECONDS):
SentryPal is connected to a cellular network and is ready to place
calls and send location information.
GREEN FAST BLINK (EVERY SECOND):
SentryPal is searching for location – handset needs
a clear view of the sky for best accuracy. While
searching - It will use its last know location.
GREEN SLOW BLINK (EVERY 3 SECONDS):
SentryPal has located itself and is tracking its location.
Accuracy will improve each additional GPS satellite it
can track.
Not used
Lanyard
Holes
Power
Button
Power Status LED
GPS Status LED
Cellular Network Status LED
Microphone
(Actual Size)
Manufacturer’s Disclaimers and Limited Warranty
COMMUNICATION AND RESPONSE LIMITATIONS: Purchaser acknowledges that signals pass through communication networks wholly beyond the
control of The Manufacturer and are not maintained by The Manufacturer, and, therefore, The Manufacturer shall not be responsible for any equipment or
communication failure which prevents transmission signals from reaching your contact list including emergency 911 operators or damages arising therefrom.
Purchaser acknowledges that The Manufacturer provides no response to the System’s equipment. The equipment is designed to communicate with the
a central station of your choice and The Manufacturer is not and shall not be responsible for ambulance, police or other emergency response time or that any
response will be provided by the central monitoring station.
TESTING AND SERVICE OF THIS EQUIPMENT: The equipment, once installed, are in the exclusive possession and control of the Purchaser, and it is Purchaser’s
sole responsibility to test the operation of equipment and request warranty service if the equipment is under warranty.
PURCHASER’S EXCLUSIVE REMEDY: Purchaser’s exclusive remedy for The Manufacturer’s default hereunder is to require The Manufacturer to repair or replace,
at The Manufacturer’s option, any equipment or part of the personal emergency alert system which is non-operational during The Manufacturer’s warranty period.
LIMITATION OF LIABILITY: This equipment is not designed or guaranteed to prevent any loss or injury. This Limited Warranty and Disclaimer of Liability
constitutes the terms of sale and use of the equipment, and if there should arise any liability on the part of The Manufacturer as a result of any cause whatsoever,
regardless of whether or not such loss, damage, or personal injury was caused by or contributed to by The Manufacturer’s negligence to any degree or failure
to perform any obligation or strict products liability, such liability will be limited to an amount paid by the Purchaser to The Manufacturer for the product, or to
the sum of $350.00, whichever is greater. For warranty information, see your dealer for details.

Before First Use:
Ensure a fully charged SentryPal upon receipt by docking it
in the charging cradle prior to use. It may take 3 to 4 hours
to ensure a full charge. The power LED will be yellow when
charging and the power LED will turn OFF when fully charged.
After fully charging the SentryPal, it should last 48 hours before
requiring another charge.
Note: The SentryPal will automatically turn ON when placed in
the charging cradle. This might take a few minutes depending
on the status of the remaining battery charge.
Standard Settings:
• Automaticlocationupdatesevery55minutes
• Automaticlocationupdatesevery5minuteswhenthe
device is in EMERGENCY CALL mode
The SentryPal can experience extended battery standby times
when in environments that have strong GPS coverage and good
cellular coverage – typically more than 48 hours. Similarly, the
SentryPal will have lower than expected battery standby time
with either poor GPS coverage and / or poor cellular coverage.
Power ON: In order to turn the SentryPal “ON”, press and hold the power button for 3 seconds. The
SentryPal will vibrate upon startup. Within 3 seconds of turning it on the Power LED light will flash RED and
then GPS and Cellular LEDs will begin to flash which represent the SentryPal trying to connect to the GPS and
cellular networks.
Power Off: In order to turn the device “OFF”, press and hold the power button for 3 seconds. The SentryPal
will vibrate upon shutdown. Within 3 seconds of turning it off the Power LED light will flash RED and then
within 10 seconds of turning it off the GPS and Cellular LED lights will begin to flash which represent the
SentryPal trying to connect to the GPS and cellular networks prior to shutdown in order to update the last
known location. When all lights are no longer flashing, the SentryPal will have shutdown.
Low Battery Notification: A low battery notice is sent when the SentryPal reaches 30% of its total battery
capacity. This typically provides between 12 and 24 hours of notice prior to a forced shutdown of the device.
Note: If Contacts are setup to receive power ON/OFF events, then an email or text message will be sent to
the designated contacts. If current location is unknown, the SentryPal will use the last known location for this
notification.
Power
To place an EMERGENCY CALL, press and hold the
EMERGENCY CALL button for 3 seconds or until you
feel the SentryPal vibrate.
At that point the SentryPal will do the following:
1. Connect to the GPS network and retrieve
an updated location (if the GPS network is not
available it may use the last known location)
2. Connect to the cellular network to send the
EMERGENCY CALL notification
3. Begin to call the emergency operator at the
central station
Once the emergency call is answered, the operator
will begin speaking through the hands-free
speakerphone. Talk normally and hold the SentryPal
handset about 16” away from your mouth. (The
speaker and microphone are very sensitive and
should allow normal conversation from about 5 feet
from the handset.)
Emergency (EMERGENCY CALL) Button Ending Calls
The SentryPal allows you to END
the call at any time by simply
pushing the EMERGENCY CALL
button again. This will disconnect
the call immediately.
Note: Normally, the emergency
operator will signal the SentryPal
to hang-up and reset for the next
emergency call. Normally, the user
will not have to manually hang-up
the handset.
Charging Your
®
2
45
3
Troubleshooting
6
If you are having problems using your handset,
please call your authorized dealer.