Manitou Jack SL Dropper Seat Post User manual

JACK SL DROPPER POST SETUP GUIDE

3
JACK SL DROPPER POST SETUP GUIDE
Thank you for purchasing one of the most innovative hydraulic dropper posts
on the market - the Manitou Jack SL Dropper Seat Post. Your new seatpost is
warranted for a period of two years from the date of purchase. The warranty is
limited to the repair or replacement of the defective part and is the sole remedy
of the warranty. The warranty applies only to the original owner and is not
transferrable. Proof of purchase is required to validate warranty eligibility. The
warranty does not cover normal wear and tear, routine maintenance, improper
installation or improper use of the seatpost. Modication of the seatpost in
any manor shall void the warranty. shall not be responsible for incidental or
individual costs incurred by the warranty service provider that are not covered
by this warranty. The user assumes the risk of any personal injury or property
damage, including damage to the seatpost, and any other losses, if the seatpost
is modied or improperly used at any time. This warranty gives the consumer
specic legal rights and those rights vary from to This warranty does not aect
the statutory rights of the consumer.
INTRODUCTION
This is a high performance product. It will give you reliable service if installed
properly and regularly maintained by an authorized service center.
Read through these instructions fully and follow them carefully before installing
and/or using your new seatpost. Any questions about the servicing of this fork or
the manual itself should be directed to Hayes Customer Support at:
Hayes
Bicycle
USA
5800 W Donges Bay Road Mequon WI 53092
Phone: 888.686.3472
Email: techsupport@hayesbicycle.com
Hayes
Bicycle
Europe
Dirnismaning 20 a 85748 Garching (b. Munich) Germany
Phone: +49 89 203237450
Email: techsupportEU@hayesbicycle.com
Hayes
Bicycle
Asia
16F, No. 37, Sec. 3 Mincyuan E. Rd. Zhongshan District
Taipei City 10476 Taiwan ROC
Phone: 886-2-2518-1108
WARNING
! !
5800 W Donges Bay Rd
Mequon, WI 53092
manitoumtb.com
888.686.3472
Support: manitoumtb.com/support
MANITOU
For full warranty information please
visit hayesbicycle.com/warranty
WARRANTY

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
table of contents
SECTION PAGE NUMBER
Before Installing the Seatpost 6
Installation 7
Usage 15
Service 18
FAQ 20
Troubleshooting 22
Exploded View 23
Your Jack SL Dropper Seatpost must be regularly maintained by a qualied
service technician. If you need assistance locating a qualied service technician,
more information can be found at www.manitoumtb.com. Do not disassemble
your seatpost by yourself Disassembly could cause damage and severe personally
injury as some of the contents are under pressure. Alway wear suitable safety
gloves and safety glasses, when working on your seatpost!
WARNING
! !
Please read the following instructions carefully and install your Jack SL Dropper
Seatpost according to the steps detailed below. Your Jack SL Dropper Seatpost is
a precision piece of cycling equipment that requires a specic understanding of
bicycle maintenance and assembly to install. If you are not certain that you have
the appropriate skills or tools to properly install or service this product, please
contact your local bicycle dealer or service provider for assistance.
Jack SL Dropper Seatpost models use internal cable routing and are designed to
be compatible with bicycle frames that feature such cable routing.
DO NOT DRILL OR MODIFY YOUR FRAME IN ANY WAY. Doing so will void
the Warranty of and in most cases void the warranty of your bicycle.
Modication of your frame in any way may result in frame failure which
could result in injury or death.
If you are unsue whether your Jack SL Dropper Seatpost is compatible with your
frame, contact your bicycle frame manufacturer or Manitou directly.
Thank you for choosing a Manitou dropper seatpost.
To ensure maximum and enduring performance with your Jack or Jack SL, please
read and follow this manual carefully and keep it for future reference.
If you purchased your seatpost separately, you will nd instructions on how to
install it. Please note that your Jack SL requires regular maintenance and care -
see the corresponding chapter in this manual.
You can also nd many important and useful tips in our service app or on
www.manitoumtb.com.
Happy trails
Your Manitou team
NOTICE

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
before installing the seatpost installation
Please be sure that your new Jack SL Dropper Seatpost will t in your frame. All
Jack SL Dropper Seatpost models are designed to t either 30.9mm or 31.6mm
seat tube inner diameters in frames, originally designed for internal cable routing.
Improper t may cause slippage, faulty performance, injury or death and may
result in void of warranty.
Manitou Underbar Lever remote can be installed with a stand alone clamp on
your handlebar, or an adapter directly on your brake using the Hayes Peacemaker
clamp. Use a maximum torque of 1.5 Nm on the pinch bolt on the clamp. Manitou
Underbar Lever remotes can only be installed on the left side of the handlebar.
Apply a heavy suitable grease on
the lower tube of the post to avoid
galvanic corrosion inside the frame use
friction paste instad of grease only if
the post can not be clamped properly.
Avoid using any paste,that could be
aggressive towards frame and/or post.
Manitou DOES NOT recommend modication or alteration of your frame in any
way. Doing so may void your frame or bicycle’s warranty and may result in frame
failure which could lead to injury or death.
WARNING
! !
Make sure that your seat tube is clean and free of debris and that the inside of
your seat tube is smooth and free of any object that may score the seatpost!
WARNING
! !
WARNING
! !
1INSTALLING MANITOU UNDERBAR REMOTE LEVER
grease

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
installation installation
1. Feed the cable housing (#5) through your frame.
2. Remove the connector nut (#2) from inside the end of the dropper post with
installation tool (#6).
3. Install the special endcap (# 4) onto the housing. Push the housing endcap all
the way onto the housing.
4. Slide the connector nut (#2) onto the inner cable (#1) and then feed the inner
cable all the way through the housing.
5. Push the plunger (#3) through the holes in the connector nut (#2).
6. Use the included installation tool (#6) to screw the connector nut with plunger
and inner cable into the bottom of the seat post. No more torque than hand-
tight is required.
7. Keep a little tension on the inner cable too, to avoid accidental disconnection of
endcap (#4) and housing (#5). Secure the post in position
8. Hold the outer housing to the access point of your remote and rotate your
handlebar at least 90° in both directions to simulate the desired cable length.
Make a mark on the outer housing, where you nd it the perfect length for your
application.
9. Remove the post from the seattube to shorten the housing and pull the inner
cable out of the housing, too. Trim the outer housing to length without cutting the
inner cable.
10. Re-insert and secure the post into the seattube to its nal position. The
Endcap (#4) has to touch the plunger (#3). Make sure to always keep a little
tension on the inner and outer cable, so all parts stay together.
2 2
CONNECTING CABLE TO SEATPOST CONNECTING CABLE TO SEATPOST (CONTINUED)
9
INSTALLATION
STEP 2: CONNECTING CABLE TO SEATPOST
1. Feed the cable housing (#5) through your frame.
2. Install the special endcap (# 4) onto the housing.
Push the housing endcap all the way onto the housing.
3. Slide the connector nut (#2) onto the inner cable (#1) and
then feed the inner cable all the way through the housing.
4. Push the plunger (#3) through the holes in the connector nut (#2).
5. Use the included installation tool (#6) to screw the connector
nut with plunger and inner cable into the bottom of the seat
post. No more torque than hand-tight is required.
6. Insert the post to the desired ride height into the frame.
While pushing the post down into the frame, gently pull on
the front end of the outer cable housing.
1
2
4
6
5
3
10
INSTALLATION
STEP 2: CONNECTING CABLE TO SEATPOST
7. Keep a little tension on the inner cable too, to avoid accidental
disconnection of endcap (#4) and housing (#5). Secure the post
in position
8. Hold the outer housing to the access point of your remote and
rotate your handlebar at least 90° in both directions to simulate
the desired cable length. Make a mark on the outer housing,
where
you nd it the perfect length for your application.
9. Remove the post from the seattube to shorten the housing and
pull the inner cable out of the housing, too
. Trim the outer
housing to length without cutting the inner cable.
10. Re-insert and secure the post into the seattube to its nal
position. The Endcap (#4) has to touch
the plunger (#3).
Make
sure to always keep a little tension on the inner and outer
cable, so all parts stay together.
4
4

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
installation installation
1. Insert the inner cable through the remote lever and insert the cable housing
into its seat. Make sure that there is no slack in the inner cable. Tighten the pinch
bolt on the Manitou lever with 2 Nm.
2. Adjust the tension with the cable tensioner on the lever, so there is no play in
the cable. If the tension is too high, it will permanently activate the post. A low
tension will cause cable play, and the post will not reach its full speed.
3. Cut the inner cable and secure it with an end cap.
3INNER CABLE ADJUSTING
adjust cable
tension
2Nm
All seatpost models must be inserted into the bicycle’s seat tube while covering
the minimum insertion line indicated on the seatpost.
4MINIMUM INSERTION DEPTH
Insucient seatpost insertion into the bicycle frame‘s seat tube could result in
damage to the seatpost and/or bicycle, causing loss of control, which could lead
to serious injury or death. In case your frame requires more minimum insertion
depth than the post, follow the frame specication.
WARNING
! !
Do not over-torque your frame’s seat clamp as this may inhibit proper function of
your seatpost. Use as little torque as possible. Your post should not move into the
frame while riding, but it is okay for it to rotate under impact to avoid damage by
overload.
WARNING
! !
INSTALLATION
STEP 4: MINIMUM INSERTION DEPTH
All seatpost models must be inserted into the bicycle’s seat tube
while covering the minimum insertion line indicated on the seat-
post. If your seatpost is shortened, the minimum insertion
depth is 80 mm.
WARNING: Insucient seatpost insertion into the
bicycle frame‘s seat tube could result in damage to
the seatpost and/or bicycle, causing loss of control,
which could lead to serious injury or death. In case
your frame requires more minimum insertion depth
than the post, follow the frame specication.
Do not over-torque your frame’s seat clamp as this may
inhibit proper function of your seatpost. Use as little
torque as possible. Your post should not move into the
frame while riding, but it is okay for it to rotate under
impact to avoid damage by overload.
7
MIN INSERT
SEAT CLAMP TORQUE:
Tighten your frame’s seat
clamp to a maximum
torque of 5 Nm. max.
5Nm
12

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
installation
There is only one position for seatpost direction, saddle and saddle clamp
orientation.
5INSERTING SEATPOST
13
INSTALLATION
STEP 5: SEATPOST ORIENTATION
There is only one position for seatpost direction, saddle and
saddle clamp orientation.
rear of bike front of bike
installation
Insert the seatpost into your seat tube. When inserting or extending, make sure
you do not pull too hard on the outer housing, as doing so may pull the ferrule
out of the cable stop.
5INSERTING SEATPOST (CONTINUTED)
Insert slowly and carefully! When inserting, make sure there are no such things
as pivot points, bent tubes, etc inside your seattube that can interfere with the
seatpost.
WARNING
! !
You should always use a good quality grease on contacting faces between
seatpost and seattube in order to prevent corrosion. Use friction paste only
if proper clamping is impossible with greased components. Contact us before
applying friction paste.
WARNING
! !
Make sure your post does not slip inside the seat tube when sitting on it, before
going out for a real ride.
WARNING
! !
Over-tightening your frame‘s seat clamp might lead to a stuck post and/or
increased wear. Use only as much torque as you need to keep the post in place
during normal riding. It is appropriate for the post to rotate or slip under higher
input forces to prevent overload. Never exceed 5 Nm of torque!
WARNING
! !

14 15
JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
installation
Remove the saddle clamp bolts, barrel nuts, and upper and lower saddle clamps
with a T25 Torx wrench.
Adjust the saddle angle by tightening the two saddle clamp bolts. Tighten both
bolts evenly and alternately to the maximum torque specied on the seatpost.
Ensure that the shaft or thread of the bolts does not contact the post and cause
the bolts to bend.
Jack SL saddle clamp works with standard rails, oval rails and carbon rails.
To install the saddle, replace the two
saddle clamp bolts, barrel nuts, upper
and lower saddle clamps in the order
they were removed. Ensure that the
rails of your saddle rest in the channel
provided by the upper and lower saddle
clamps before tightening.
7SADDLE INSTALLATION
GREASE SHOULD NOT BE USED ON THE THREADED CONNECTIONS!
WARNING
! !
With seatpost fully dropped and rear
suspension fully compressed, make sure
there is sucient clearence between the
saddle and the tire
WARNING
! !
2Nm
17
INSTALLATION
STEP 7: SADDLE INSTALLATION
Remove the saddle clamp bolts, barrel nuts, and upper and lower
saddle clamps with a T25 Torx wrench (4 mm Allen key on older
models).
To install the saddle, replace the two
saddle clamp bolts, barrel nuts, upper
and lower saddle clamps in the order
they were removed. Ensure that the
rails of your saddle rest in the channel
provided by the upper and lower
saddle clamps before tightening.
Adjust the saddle angle by tightening the two saddle clamp
bolts. Tighten both bolts evenly and alternately to the
maximum torque specied on the seatpost. Ensure that
the shaft or thread of the bolts does not contact the post
and cause the bolts to bend.
REVIVE saddle clamp works with standard rails, oval rails
and carbon rails.
CAUTION: GREASE SHOULD NOT BE USED ON THE THREADED
CONNECTIONS!
CAUTION: With seatpost fully
dropped and rear suspension fully
compressed, make sure there
is sucient clearence between
the saddle and the tire.
36
barrel nut
upper saddle
clamp
lower saddle
clamp
saddle clamp
bolts
Torx T25
barrel nut
upper saddle
clamp
lower saddle
clamp
saddle clamp
bolts
Torx T25
usage
To raise the saddle, push the trigger with unweighted saddle. Once the desired
position is reached, release the trigger. You can set the saddle height innitely in
any position within the post’s travel range.
Your post might need to be manually broken loose if it hasn‘t been used or
adjusted for a long time, since the seals tend to stick to the contacting surfaces.
For this initial “break-away“ just push the remote and then gently push or pull the
saddle until the post starts moving.
TIP: Always store the bike with the dropper not fully extended. This will prevent
the remote from stiening up due to temperature changes (hydro-lock). Dropping
the post about 1/2“-1“ is plenty enough.
DROP AND EXTEND
The saddle can be dropped by
(1) Unweighting it
(2) Pushing the trigger
(3) Sitting on the saddle rmly
Ensure smooth action and reduce wear
on pins and bushings inside the post by
applying force only in the direction of the
seat tube axis.
19
USAGE
DROP AND EXTEND
The saddle can be dropped
by (1) unweighting it,
(2) pushing the trigger, and
(3) sitting on the saddle rmly.
Ensure smooth action and
reduce wear on pins and
bushings inside the post by
applying force only in the
direction of the seat tube
axis.
To raise the saddle, push the trigger with unweighted saddle.
Once the desired position is reached, release the trigger.
You can set the saddle height innitely in any position within
the post’s travel range.
Your post might need to be manually broken loose if it hasn‘t
been used or adjusted for a long time, since the seals tend to
stick to the contacting surfaces.
For this initial „break-away“ just push the remote and then
gently push or pull the saddle until the post starts moving.
TIPP: Always store the bike with the dropper not fully extended.
This will prevent the remote from stiening up due to temperature
changes (hydro-lock). Droppening the post about 1/2“-1“ is
plenty enough.

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
usage
ADJUSTING RETURN SPEED / TECH CLIMB FEATURE (CONTINUED)
1. Extend the post completely.
2. Remove saddle clamps and remove valve cap.
3. Attach the air valve adapter and then attach the shock pump onto the adapter.
Make sure not to overtight the shock connection.
4. Pump the post to desired pressure. We do not recommend pressures lower
than 250 psi, since it can make the post become very slow and not supportive
enough. Maximum pressure is 350 psi. We recommend to use a high quality
shock pump with a 2-step valve to avoid air loss, when detaching the pump.
5. Remove pump and adapter from the post.
6. Clean your post from any excessive suspension uid.
7. Reinstall all previously remove parts in the order they were removed.
Keep your post right side up and fully extended, when adjusting air pressure.
Never operate the air valve, while the post is laying horizontally or upside down
or you will cause suspension uid to leak out of the post under high pressure!
This can cause severe injuries!
WARNING
! !
CAUTION
Safety glasses and gloves must always be worn when adjusting the air pressure,
since the dropper post contains high pressures and suspension uid
20
USAGE
ADJUSTING RETURN SPEED
Your REVIVE comes with a factory setting of 240~250 psi in air
pressure. This pressure will provide a good balance between
return speed and lever force. However, if you feel your return
speed is too slow, you can make your post faster by increasing
air pressure up to a maximum of 290 psi.
CAUTION: Safety glasses and gloves must always
be worn when adjusting the air pressure, since
the dropper post contains high pressures
and suspension uid!
WARNING: Keep your post right side up and
fully extended, when adjusting air pressure.
Never operate the air valve, while the post is
laying horizontally or upside down or you will
cause suspension uid to leak out of the post
under high pressure! This can cause severe injuries!
1. Reset the post and then fully extend to maximum length
before adjusting air pressure. Let the post rest for 30 seconds.
2. Remove the saddle clamps.
3. Move the reset lever to upward position using a 4 mm Allen
key or the reset lever.
19
USAGE
ADJUSTING RETURN SPEED / TECH CLIMB FEATURE
1. Extend the post completely.
2. Remove saddle clamps and remove valve cap.
3.
Attach the air valve adapter and then attach the shock
pump onto the adapter. Make sure not to overtight the
shock connection.
4. Pump the post to desired pressure. We do not recommend
pressures lower than 250 psi, since it can make the post become
very slow and not supportive enough. Maximum pressure is
350 psi. We recommend to use a high quality shock pump with
a 2-step valve to avoid air loss, when detaching the pump.
5. Remove pump and adapter from the post.
6. Clean your post from any excessive suspension uid.
7. Reinstall all previously remove parts in the order they were
removed.
shock pump
adapter
usage
Jack SL is designed with the tech climb feature, that allows the post to act like a
spring after hard impacts on the saddle. This serves for extra comfort on technical
climbs with partially dropped saddle and to protect the post from peak loads. The
threshold for this feature depends on the air pressure in the post.
Reducing the air pressure will lower the threshold (less force required to cause
movement), increasing the air pressure will raise the threshold limit.
The pressure inside the post can be adjusted within a range of 250 psi to a
maximum of 350 psi (factory setting = 300 psi) to accommodate to the
riders speed and lever force preferences.
Higher pressure = Higher overload threshold and higher return speed
Lower pressure = Lower overload threshold, lower return speed, lower lever force
ADJUSTING RETURN SPEED / TECH CLIMB FEATURE

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
SERVICE
MAINTENANCE
You can expect reliable service from this high-performance product if properly
installed and regularly maintained by an authorized Manitou service center or a
qualied service technician.
For assistance locating a qualied service technician, visit www.manitoumtb.com.
Besides routine maintenance, the operator must check the seatpost every time it
is used to ensure proper operation.
Your new seatpost is warranted for a period of two years from the date of
purchase. The warranty is expressly limited to the repair or replacement of the
defective part and is the sole remedy of the warranty.
Do not disassemble your seatpost by yourself unless you are a skilled and
authorized technician! Failure to follow these warnings and instructions will
immediately void your warranty!
WARNING
! !
CAUTION
When working on the seatpost, gloves and safety glasses must always be worn!
As some of the components are under high pressure, disassembling the seatpost
may cause damage and severe personal injury.
SERVICE INTERVALS
EVERY RIDE
• CHECK SADDLE CLAMPS FOR PROPER FIT
• INSPECT THE POST FOR DAMAGE
• CHECK FUNCTION
• GENTLY WIPE OFF DIRT & WATER (NO POWER WASH!)
• MAKE SURE NO WATER ENTERS THE FRAME DURING WASHING (HUMIDITY CAN
CAUSE CORROSION)
• STORE BIKE IN A DRY PLACE
EVERY 5 RIDES • UNTHREAD WIPER COLLAR
• CLEAN AND REGREASE BUSHING / WIPER AREA
MINIMUM EVERY 12
MONTHS OR AFTER 100
HOURS OF OPERATION*
• LOWER TUBE SERVICE**
UPON NEED • FULL CARTRIDGE SERVICE**
MAINTENANCE
SERVICE
*whichever comes rst
** Complete maintenance plan, instructions and video tutorials can be
found on www.bikeyoke.com!
Before longer periods of non-use (>1 month), be sure to carry out a service on
the lower tube unit to prevent corrosion damage due to humidity.
Depending on the amount of use and riding conditions, a shorter maintenance
interval may be necessary in order to ensure a smooth function of your Manitou
seatpost!

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
faq
IS THERE A WEIGHT LIMIT ON THE JACK SL DROPPER POST?
Our Jack / Jack SL has a maximum rider weight of 115kg (253lbs).
CAN I USE OTHER REMOTES THAN MANITOU?
We support all commonly available cable dropper remotes. To provide full return
speed and smooth drop feel, your remote should have a least 10 mm of cable pull
for Jack and at least 5 mm of cable pull for Jack SL.
CAN I MOUNT SADDLES THAT HAVE CARBON RAILS AND/OR HIGH-
OVAL RAILS TO MY POST?
Our Jack SL droppers are compatible with standard 7x7 mm and oval rails 7x9 or
7x10 mm made from carbon or alloy.
CAN I CLAMP MY MANITOU SEATPOST IN THE ASSEMBLY STAND?
We recommend to clamp only the lower tube unit with care.
CAN I GET SPARE PARTS FOR MY JACK SL?
We have all important spare parts available in our online shop, at our distributors
and listed Manitou dealers. Other parts are available on demand.
IS THERE ANYTHING I NEED TO CONSIDER WHEN LOWERING MY POST?
Before pushing the remote lever, slightly unweight your saddle. Always apply the
drop force along the seat tube direction!
faq
MY POST SLIGHTLY COMPRESSES UNDER LOAD. IS THAT NORMAL?
A small amount of compression movement is absolutely normal and harmless,
and can be up to 1-2 mm.
WHAT DO I HAVE TO CONSIDER WHEN INSTALLING THE SADDLE?
Alternately tighten the clamping bolts to the torque specied on the dropper post.
IMPORTANT: Do not grease the saddle clamp bolts.
CAN I LIFT MY BIKE ON THE SADDLE?
It is acceptable for Manitou droppers to carefully lift the bike on the saddle.
IS IT OKAY TO USE T-BAR LIFTS WITH MY MANITOU SEATPOST?
Manitou generally advises against using t-bar lifts. In addition to the obvious risk
of scratching the post‘s coating, the multitude of lift variants result in incalculable
loads on the post, which can lead to possible late eects. Any use of our
seatposts on t-bar lifts is expressly at the user‘s own risk and voids the warranty.
FOR MORE ANSWERS AND QUESTIONS CHECK OUT OUR WEBSITE.

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JACK SL DROPPER POST SETUP GUIDE JACK SL DROPPER POST SETUP GUIDE
ISSUE POTENTIAL CAUSE SOLUTION
Remote lever
does not return
Actuator lever (#48) or plunger (#32)
are seized
Properly clean and grease actuator lever and
plunger (use thick grease, not suspension grease)
Seized inner cable due to corrosion Replace inner and outer cable
Remote lever is
hard to push
Riding in low temps, then going back
inside will let oil expand and cause
extensive pressure inside inner chamber
Use 4mm Allen Key to engage reset function ->
pressure will equalize. Advise to drop the post
before storing the bike after coming back from
rides in cold temps to avoid this happening again
Oil betwen piston shaft (#29) and push
rod (#30) -> defective seal (#53)? Full rebuild and replacement of defective seal
Sticky or ow
movement
Water or dirt or corrosion inside lower
tube or lack of grease Lower tube service
Foam ring (#45) clogs breathing holes at
bottom of post
Clean or replace foam ring, if neccessary perform
lower tube service
Pressure is too low Reset pressure to 260 psi
Cable tension too low Increase cable tension
Seat collar torque too high Check seat collar (max 5Nm)
Post clamped too close to collar Move post out of seattube by 2mm
Outside temperature too low Post should normally work ne until as low as -10°
C (with original oil)
Air leakage Schrader valve or O-rings (#17 or #18)
not tightened or defective
Tighten or replace schrader valve and/or full
cartrideg rebuild with replacement of defective parts
Oil leakage Defective O-ring #53 or defective lower
seal head assembly Full rebuild with replacement of defective parts
Post sinks owly
under load
Defective O-rings #16, #21, #24 or #27 Full rebuild with replacement of defective parts
Cable tension too high Reduce cable tension
Outer housing endcap is diocated (after
post adjustment in frame) Relocate the outer housing endcap in ist seat
Post owly
extends by
itself
Defective O-rings #16, #21, #24 or #27 Full rebuild with replacement of defective parts
Cable tension too high Reduce cable tension
Outer housing endcap is diocated (after
post adjustment in frame) Relocate the outer housing endcap
Post requires
frequent resets
Post is early version without microvalve
(#54)
This is normal, if the post is stored and/or actuated
upside down Upgrading with new inner tube (#22)
and microvalve will make the post less prone to air
ingestion
Reset lever
does not return
Reset axle (#8) is seized Make sure set screw (#5) is not clamping the axle,
remove, clean and grease reset axle
Pressure is too low Set pressure to 260 psi
TROUBLESHOOTING EXPLODED VIEW
1
2
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37
6
torque: hand tight
NO thread-lock
torque: 4.5Nm
thread-lock medium
(only on inside thread)
torque: 4.5Nm
thread-lock medium
torque 4.5Nm
torque: 6Nm
thread-lock strong
torque: 1.6Nm
thread lock strong
torque: 0.4Nm
torque: hand tight
9
1
2
3
4
5
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8
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37
6
BIKEYOKE DIVINE SL / Rascal
torque: hand tight
NO thread-lock
torque: 4.5Nm
thread-lock medium
(only on inside thread)
torque: 4.5Nm
thread-lock medium
torque 4.5Nm
torque: 6Nm
thread-lock strong
torque: 1.6Nm
thread lock strong
torque: 0.4Nm
torque: hand tight
Cartridge oil volume = 8ml
BikeYoke recommends 96% Mobil DTE 10 Excel 15 with 4% r.s.p. No Stick Slip.
Other suspension oils with similar viscosity will work, but may differ in performance.
9
Recommended grease
:
r.s.p. Slick Kick
r.s.p. Soft grease
SRAM Butter
KS Post Paste
Buzzy's Slick Honey
Don´t use spray-on lubricants!
POS
part name
qty.
1
saddle clamp nut
2
2
upper saddle clamp
1
3
DIVINE (SL) lower saddle clamp
1
4
saddle clamp bolt
2
5
valve cap
1
6
valve core
1
7
valve housing
1
8
upper tube unit
1
9
wiper
1
10
wiper collar
1
11
upper bushing
1
12
o-ring 16x2.5
1
13
piston
1
14
o-ring 2.5x1.5
2
15
main valve
1
16
piston shaft
1
17
o-ring 17x2
1
18
shaft bushing
1
19
cartridge sealhead
1
20
u-cup seal
1
21
lower bushing
1
22
lower bushing circlip
1
23
guiding pins
6
24
o-ring 18x3.5
1
25
foam cover ring
1
26
inner retaining plate
1
27
o-ring 6x1
1
28
actuator rod
1
29
o-ring 2x1
1
30
o-ring 29x1
1
31
lower tube
1
32
retaining ring
1
33
outer retaining plate/nut
1
34
o-ring 9.5x1
1
35
actuating plunger
1
36
connector nut
1
37
housing endcap
1
1
2
3
4
5
7
8
10
11
12
13
14
15
14
16
17
18
19
20
21
22
23
24
25
26
28
27
29
30
31
32
33
34
35
36
37
6
BIKEYOKE DIVINE SL / Rascal
torque: hand tight
NO thread-lock
torque: 4.5Nm
thread-lock medium
(only on inside thread)
torque: 4.5Nm
thread-lock medium
torque 4.5Nm
torque: 6Nm
thread-lock strong
torque: 1.6Nm
thread lock strong
torque: 0.4Nm
torque: hand tight
Cartridge oil volume = 8ml
BikeYoke recommends 96% Mobil DTE 10 Excel 15 with 4% r.s.p. No Stick Slip.
Other suspension oils with similar viscosity will work, but may differ in performance.
9
Recommended grease
:
r.s.p. Slick Kick
r.s.p. Soft grease
SRAM Butter
KS Post Paste
Buzzy's Slick Honey
Don´t use spray-on lubricants!
POS
part name
qty.
1
saddle clamp nut
2
2
upper saddle clamp
1
3
DIVINE (SL) lower saddle clamp
1
4
saddle clamp bolt
2
5
valve cap
1
6
valve core
1
7
valve housing
1
8
upper tube unit
1
9
wiper
1
10
wiper collar
1
11
upper bushing
1
12
o-ring 16x2.5
1
13
piston
1
14
o-ring 2.5x1.5
2
15
main valve
1
16
piston shaft
1
17
o-ring 17x2
1
18
shaft bushing
1
19
cartridge sealhead
1
20
u-cup seal
1
21
lower bushing
1
22
lower bushing circlip
1
23
guiding pins
6
24
o-ring 18x3.5
1
25
foam cover ring
1
26
inner retaining plate
1
27
o-ring 6x1
1
28
actuator rod
1
29
o-ring 2x1
1
30
o-ring 29x1
1
31
lower tube
1
32
retaining ring
1
33
outer retaining plate/nut
1
34
o-ring 9.5x1
1
35
actuating plunger
1
36
connector nut
1
37
housing endcap
1
1
2
3
4
5
7
8
10
11
12
13
14
15
14
16
17
18
19
20
21
22
23
24
25
26
28
27
29
30
31
32
33
34
35
36
37
6
BIKEYOKE DIVINE SL / Rascal
torque: hand tight
NO thread-lock
torque: 4.5Nm
thread-lock medium
(only on inside thread)
torque: 4.5Nm
thread-lock medium
torque 4.5Nm
torque: 6Nm
thread-lock strong
torque: 1.6Nm
thread lock strong
torque: 0.4Nm
torque: hand tight
Cartridge oil volume = 8ml
BikeYoke recommends 96% Mobil DTE 10 Excel 15 with 4% r.s.p. No Stick Slip.
Other suspension oils with similar viscosity will work, but may differ in performance.
9
Recommended grease
:
r.s.p. Slick Kick
r.s.p. Soft grease
SRAM Butter
KS Post Paste
Buzzy's Slick Honey
Don´t use spray-on lubricants!
POS
part name
qty.
1
saddle clamp nut
2
2
upper saddle clamp
1
3
DIVINE (SL) lower saddle clamp
1
4
saddle clamp bolt
2
5
valve cap
1
6
valve core
1
7
valve housing
1
8
upper tube unit
1
9
wiper
1
10
wiper collar
1
11
upper bushing
1
12
o-ring 16x2.5
1
13
piston
1
14
o-ring 2.5x1.5
2
15
main valve
1
16
piston shaft
1
17
o-ring 17x2
1
18
shaft bushing
1
19
cartridge sealhead
1
20
u-cup seal
1
21
lower bushing
1
22
lower bushing circlip
1
23
guiding pins
6
24
o-ring 18x3.5
1
25
foam cover ring
1
26
inner retaining plate
1
27
o-ring 6x1
1
28
actuator rod
1
29
o-ring 2x1
1
30
o-ring 29x1
1
31
lower tube
1
32
retaining ring
1
33
outer retaining plate/nut
1
34
o-ring 9.5x1
1
35
actuating plunger
1
36
connector nut
1
37
housing endcap
1

16F, No. 37, Sec. 3
Mincyuan E. Rd.
Zhongshan District
5800 W. Donges Bay Rd.
Mequon, WI 53092
Dirnismaning 20 a
85748 Garching (b. Munich)
Germany
16F, No. 37, Sec. 3
Mincyuan E. Rd.
Zhongshan District
GLOBAL HEADQUARTERS &
HAYES BICYCLE GROUP USA
HAYES BICYCLE GROUP EU
HAYES BICYCLE GROUP ASIA
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