Marlec VEVA TETHERED User manual

For models:
Single Phase 7.4kW 230V
VEVA TETHERED & UNTETHERED
Electric Vehicle Charge Points
USER GUIDE

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Welcome to your VEVA electric vehicle charging point.
We hope your charge point has now been installed and is ready to use.
If your unit is not yet installed, please ensure it is installed by a qualied electrician and
they follow the guidance in the ‘Electrical Installers Guide’ supplied.
This user guide is for Electric Vehicle (EV) owners and describes how to operate the
VEVA charge point in conjunction with the VEVA app. It explains the features of the unit
and troubleshooting advice in case of problems. Please read this guide before using the
charge point.
• Tethered and Untethered cable versions
• Tethered version is designed for wrap around cable storage with an
integral holster to hold and protect the charging connector.
• Solar charging mode
• Allows you to charge using surplus generation from your solar system.
• Scheduled Charging
• Use economy rate electricity to charge your EV.
• Demand control
• Prevents an overload of your main supply by reducing the available
power to your EV.
• Wi-Fi communications
• Remote control and set-up via the VEVA app
• Monitor your VEVA unit remotely and change settings as required.
• View your charging history and costs.
• Override delays or Boost Charge for a set period. Pause a charge remotely.
• Holiday Mode
• Locks out the VEVA unit to prevent use while you are away.
• Automatic software updates
FEATURES OF THE VEVA SYSTEM

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SAFETY ADVICE
Important safety advice when using your VEVA charge point:
• The electrical installation of this device must only be undertaken by a suitably
trained and qualied electrician. All work must satisfy Building/IEE Wiring
regulations in force at the time. Failure to comply with the installation instructions
may result in damage to the unit and invalidate the warranty.
• This appliance may be used by children aged from 8 years and persons with reduced
physical or sensory capabilities or lack of experience and knowledge, providing they
have been given supervision or instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning or maintenance of the appliance
shall not be performed by children.
• Do not use the unit if it appears broken, defective or otherwise damaged.
• Only use the unit as directed in this and the ‘Electrical Installers’ guides.
• Ensure the charging cable is stowed away after use and does not present a trip
hazard when connected to your EV.
VEVA units are available in a Tethered version (with its own charging cable tted) or
Untethered (where the unit has a socket and you use your own charging cable). Both
types are designed to charge electric vehicles that are tted with a type 2 charging
socket; this covers most of the vehicles supplied today in the UK and Europe.
The unit will supply a maximum output of 7.4kW and when plugged into your vehicle,
will instruct it of the maximum charge it may draw. This communication allows a
number of smart charging options to be used, including scheduled charging where a
charge is delayed until off-peak electricity is available, or if you have a solar system
tted, allows charging using your own surplus electricity generation.
For some of the features to operate (such as solar charging), a measurement clamp must
be tted around your incoming supply cable to allow the VEVA unit to measure the
power owing into or out of your home. Please check the tting with your installer.
To use the VEVA app your VEVA unit must be connected to a Wi-Fi network. Your
installer may have already connected your unit to your Wi-Fi network during
installation, but if not, this guide will show you how to do so.

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VEVA TETHERED
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2
3
4
5
Removable front facia assembly
Light-ring status indicator
Holster (Tethered unit only)
Tethered charging cable (8m length)
Type 2 Charging socket with integral cable
lock (Untethered unit only)
1. YOUR VEVA EV CHARGE POINT...
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VEVA UNTETHERED
1
2
3
1
2
3
1
2
3
Loosen the two screws tted along the bottom
edge of the fascia with a no. 1 Pozi-drive
screwdriver (no need to remove the screws)
and lift the cover away from the base at the
bottom . Remove cover by pulling upwards and
unhooking at the top edge .
REMOVING THE VEVA FASCIA PLATE
To join your unit to your Wi-Fi network or reconnect the unit to a new Wi-Fi hub will
require you to remove the front facia panel to access a hidden installation button, see
page 12. The fascia is simple to remove as follows:
The main parts of your VEVA charge point:

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Once your VEVA charge point is installed, you are ready to begin charging. Simply plug
in your EV.
Please be aware:
The Smart Charge Points Regulations, governing the legal requirements for charge
points sold in England, Wales and Scotland, require all new charge points to be initially
set to only charge during off-peak hours. In compliance with these rules, the VEVA unit
is factory set with the off-peak charging settings, described on page 9. You may change
these settings using the VEVA app, or continue to use the settings, however please be
aware your charge may not begin immediately.
- USING AN UNTETHERED UNIT
When using an Untethered VEVA unit and your own charging cable, always connect the
charging connector to the VEVA unit rst, and then your vehicle. The charging
connector will be locked into the VEVA unit when charging. When nished, remove the
connector from the vehicle rst.
- TETHERED CHARGING CABLES
The VEVA charger is designed so that the charging cable can be wrapped around the
body of the unit for cable stowage:
• When not in use, coil the cable several times loosely around the body leaving
sufcient cable to plug the charging connector into the holster within the light-ring.
• Do not wrap the cable tightly as this may break the internal wires.
• When using the charge point always ensure the cable is fully unwound.
The holster will protect the charging connector and should always be used when the
cable is not in use. To remove the charging connector from the holster, simply press on
the button at the top to unlatch.
Do not leave the cable trailing on the ground when not in use.
BEGINNING CHARGING

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STATUS LIGHT-RING
The light-ring surrounding the charging socket or cable holster provides a quick
indication of the charge point condition:
STANDBY
When in standby (where no vehicle is connected) the light-ring will be
lit blue and the brightness slowly fade in and out.
→
CHARGING
WAITING
ERROR
A rotating pattern indicates charging. The colour may be as follows:
Green - Charging or boost charge is active
Yellow - Charging using solar generation (solar schedule active)
Blue - Charging is paused, either vehicle battery is full, there is
insufcient supply or charging is paused via the VEVA app
When charging, the pattern rotates quicker the higher the charge rate.
Red - A problem has occurred and charging has
stopped. The problem will be shown on the app
screen but a fault code can also be read by counting
the number of lights shown (the indicator will toggle
between all red lights and the fault code).
See Troubleshooting, page 23.
Purple - The charge point is waiting before beginning the next charge
session. It may be waiting for the next scheduled charge session to
begin or a random delay to complete.
The day and night-time brightness of the light-ring may be adjusted through the VEVA
app. At night the light-ring will automatically switch over to a night-time setting to
allow dimming if required.

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Your VEVA unit offers a number of different charging modes. Charging modes are set up
through the VEVA app, see pages 14-16
Anytime Charging
If you simply want to charge your EV whenever you plug-in, set your VEVA unit to
Anytime Charging and charging will begin immediately, after any random delay has
completed. With Anytime Charging all other charging modes are ignored.
Off-Peak Charging
The VEVA unit may be programmed to charge at times when there is less demand on the
electricity grid, or if you have a Time-of-Use economy electricity tariff, when the price is
lower. Using off-peak electricity is better for the electricity grid and environment.
Solar Charging
If you have your own solar system, you may charge your EV using surplus energy
generated by your system. This energy would normally ow out of your home and onto
the electricity grid as export energy for little or no gain.
The VEVA unit uses a special measuring clamp, tted around your electricity meter
cable, to measure your supply and detect export energy ow. When using solar charging
and export energy is detected, the VEVA unit will dynamically change the charging rate
of the EV to balance this out, effectively diverting the energy to your EV. The charging
rate will be dependant on the level of surplus generation available.
Boost Charging
When using off-peak or solar charging, there may be times when you need to charge at
full power for a period, e.g. needing your car unexpectedly. A full power boost can be
applied from the VEVA app.
Additional Top-up Charging
The additional top-up charge is exible any time charge and may be set to occur every
day, e.g., if you use your vehicle the same time each day, it may be used to provide a
quick top-up just before you need it.
2. SMART CHARGING
DEMAND CONTROL
CHARGING OPTIONS
The Demand Control function provides overload protection for your main incoming
supply fuse and is especially important if you have a smaller fuse rating. A smaller fuse
may become more easily overloaded by high power devices in your home.
Demand Control works by monitoring your incoming supply using the measuring clamp
connected around your electricity meter cable (as also used for solar charging). Your
installer will have programmed the rating of your fuse during installation. When
charging, the unit will measure the total current owing into you home and reduce the
charge rate if this becomes close to your supply fuse rating. See example over the page.

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LOCAL OVERRIDE BOOST
When you plug your EV into the VEVA unit, there may be times where
the unit will wait before commencing a charge, such as the period
before a schedule charge is set to begin or if a random delay has been
applied, see page 9.
Your charger’s light-ring will be lit purple during this time.
If you need the VEVA unit to begin charging straight away, you may use the VEVA app
to boost charge or cancel the random delay, see page 20.
Alternatively you may signal the VEVA unit to automatically boost or cancel the delay
by using the Local Override feature. The Local Override is signalled when you plug the
charging connector into your vehicle, unplug and then re-plug within 5 seconds. When
the VEVA unit detects this happening it automatically boosts or cancels the delay.
The sequence is as follows:
Waiting Standby Charging
Plug-in
Un-plug
Plug-in
Within 5 seconds
Please note: Some vehicles may require unlocking before allowing the connector to be
unplugged.
Demand Control example— Your EV is charging at the full charge rate (taking 32 Amps
from your mains supply). You may also have additional appliances on in the home, say
taking 20A. The total current drawn from your supply would then be 52A. If your fuse
rating was set as 60A and you were then to switch on a kettle (13Amps), the total load
would exceed the fuse rating. The VEVA unit will detect the supply current is too high
and reduce the EV charge rate to around 27 Amps, lowering the overall current drawn
below 60A. When other appliances are switched off, the full charge rate would resume.

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3. THE (SMART CHARGE POINTS) REGULATIONS
As the demand for Electric Vehicles and therefore electricity rises, the government has
set out regulations to which new domestic and workplace charge points must comply.
One of the regulation’s key areas is for charge points to have smart functionality and
prioritise charging during the electricity grid’s quieter times, when more capacity is
available. Your VEVA charge point is compliant with these regulations.
Additionally, the regulations also require that detailed charging information is available
to the user, which is available via the VEVA app, along with increased cyber security
requirements.
DEFAULT CHARGING TIMES
To help reduce demand on the electricity grid, all new charge points must be pre-
programmed to charge outside of peak demand hours. Your VEVA unit is therefore
programmed to charge between the following hours:
Weekdays - Midnight to 8am, 11am to 4pm, 10pm thru to midnight
Weekends - All day Saturday and Sunday
Charging hours may however, be adjusted via the VEVA app. When adding your new
charge point to the app, you will be asked whether to keep or alter the charging hours.
See pages 14—16 for details on how to set up schedules, the default schedules set in to the
unit are:
Weekdays Off-peak schedule 22:00—08:00, Additional Top-Up schedule 11:00-16:00
Weekends Off-peak schedule 00:00– 24:00.
To help reduce any surge, the VEVA unit will delay the
start of a charge with a random delay of up to 10 minutes.
The light-ring will be lit purple during this time.
The delay may be cancelled from the app, see page 20 or by
a Double Plug Boost, see page 8.
Please note: A random delay is always applied at the beginning and end of a scheduled
charge and at the start of an Anytime Charge.
RANDOMISED DELAY
In addition to prioritising off peak hours for charging, all change points must help
protect the electricity grid from overload. At the beginning of an off-peak period, or
straight after a power outage, many chargers could switch on together, creating a surge
in electricity demand.

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1. Search for ‘VEVA electric’ in the App Store or on
Google Play, or scan a QR code opposite and install
the app onto your smartphone
2. Using the app, create an account
3. Add your VEVA unit to your account
4. Connect the VEVA unit to Wi-Fi (if necessary,
the unit may already have been connected by
your installer)
5. Set up your VEVA unit the way you like, then use the app to monitor
your charging
When rst using the app, it may request you to accept Location Services. Accept the
request as this may help when connecting the unit to Wi-Fi later.
You may still use the VEVA unit without the app but it will only provide charging during
off-peak hours, see Smart Charge Points Regulations, see page 9.
To use the Smart Charging functions of the VEVA unit, you will need to download the
VEVA app…
CREATING AN ACCOUNT
THE VEVA APP
To use the features of the VEVA charger, you will rst need to
create an account via the VEVA app.
When creating an account, enter your name, email address and
password.
After creating your account you will need to verify your email
address. Simply check for your email account for a verication
mail and click on the link supplied. It is important we have
your correct email address as we will use this to notify you of
any upcoming changes, including new software upgrades for
your VEVA unit.
Please note: Your email address must be veried within 7 days
of creating your account otherwise the account will be
deactivated. Please check your email for reminders.
Please keep your email address up-to-date. You can update
account information from Settings > My Account.