Mart Cart Evolution 4 280-5000 User manual

IMPORTANT DOCUMENT - DELIVER TO MANAGER
Quality, Performance, Value
OWNER’S GUIDE
Model 280-5000, Rev 0
www.martcart.com
A brand line of

2
Congratulations!
You have purchased the most
advanced electric shopping cart
available today. The Mart Cart
Evolution 4 features the latest in
technology and design providing
unmatched performance. Please
read this manual before operation to
familiarize yourself with the cart.
Technical support, replacement
parts, and additional information can
be found by visiting our website at
www.martcart.com, or calling our
toll-free number, [phone].
To ensure swift service, please have
the model, serial number and revision
number of your Mart Cart available
when calling, which can be found on
the back of the seat and under the
front cover on the motor box.
MART CART SERVICE
Mon-Fri, 8:00 am - 5:00 am CST
[phone]
Quality, Performance, Value
LIMITED WARRANTY
Evolution 4
2-4-2
A. PARTS
Parts are warranted for two (2) years from date of shipment.
All parts are warranted by the manufacturer to be free from
defects in material and workmanship. This warranty does
not include wear and tear caused by abuse, negligence,
freight damage, damage caused by improper use or care,
damage caused by scrapes, cuts or dents, or by outside
sources such as fire, flood, etc. Wear items such as seats,
keys, and charger cords are not covered. Resetting a circuit
breaker is not covered. Replacement parts ordered and
replaced outside the initial cart warranty period carry a one
(1) year warranty or to the remainder of the cart warranty
(which ever is longer) to be free from defects in material and
workmanship.
B. BATTERY
Batteries are warranted for four (4) years from date of
shipment. Before submitting a warranty claim on a battery,
the battery must be charged to a full charge (refer to this
owner’s guide for proper charging instructions) and should
be load tested. If the battery does not fully charge or if
the load test falls below 220CCA (Cold Cranking Amps),
the battery will be replaced under warranty. Replacement
batteries carry a warranty period of 6 months or the
remainder of the cart warranty period, whichever is longer.
C. LABOR AND TRAVEL
Labor and travel charges are warranted for two (2) years
from date of shipment. The manufacturer will cover labor
and travel charges incurred as a result of defects in the
materials and workmanship of the cart, when work is
done by an approved service technician. Labor and travel
charges for servicing wear items such as seats, armrests,
keys, and charger cords are not covered. Labor and travel
charges for resetting circuit breakers are not covered.
Labor is defined as the time spent physically servicing the
cart at the facility where the cart is normally operated.
Travel is defined as the trip charge, zone charge, mileage,
or drive time required by service personnel. Travel charges
may not include meals, fuel, or lodging. Warranty periods
and procedures are optional and may differ between
customers. Please call our service department with your
cart’s serial number to verify your specific options.

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NOTICE
It is the responsibility of the owner of this cart to
maintain the cart in a safe and reliable condition at all
times.
WARNING
»Never attempt to charge the batteries in this cart
without using an electrical outlet that is protected
by a GFCI.
»Replace charging cord if plug is damaged or if the
cord is worn or frayed.
»Cart is designed for indoor use only.
»Operate cart on level surface only.
»Always disconnect power before servicing.
»Cart can roll. Enter and exit cart with care.
»See Operating Instructions posted on the cart.
»See Warnings posted on the cart.
»Keep this Guide for your reference.
WARNING
SEE DAILY MAINTENANCE CHECK
LIST POSTED ON THE CART.
General items can include, but are not limited to:
»Horn – check for proper functionality and audible
level. Horn should activate when pressed, and
should sound when driving in reverse.
»Grips – Grips should not be easily twisted or
removed.
»Cleanliness – clean the cart daily, keeping it free
from accumulation of grease, dirt, and other
potentially combustible materials.
»Motor and Brake – Drive the cart in forward and
then in reverse to ensure the motor is able to move
the cart. To check brake function, with throttle in
neutral, sit on cart and place each foot on the floor
on each side of the cart and try to push the cart. The
brake should prevent the motor wheel from turning.
If the cart fails this test, remove from service. Note
that if pushed hard enough the wheel may skid and
the cart may slide.
»Battery – Check for visible damage to either the
case or posts such as swelling, venting, cracking,
melted case or terminals. If this condition is found,
remove from service and replace the battery.
»ONE OCCUPANT ONLY!
»DO NOT EXCEED LOAD LIMITS: Rider - 550 lbs;
Basket - 150lbs.
»Replace parts using only factory-specified, original
equipment from the manufacturer for your specific
model. Failure to do so may void warranty, affect
operation of the cart, and result in injury.
In the US, all warranty claims should be called in to:
[phone] (toll free).
International warranty claims should be called in to:
[phone]. Ask for Service.
You may also email:
[e-mail]
Please provide serial number, for warranty verification,
when requesting service.
*Specifications are subject to change without notice.
PLEASE READ BEFORE OPERATING!
*Specifications in this guide are subject to change without notice.
IMPORTANT SAFETY INSTRUCTIONS

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FIRST STEPS
Upon receipt, inspect all shipping containers/packaging for signs of damage
immediately and note any with the carrier. File a freight claim with the carrier if
damage has occurred.
Next, unbox your new Mart Cart E4 and remove all packaging.
Move the Mart Cart to a location with a 115V, GFCI protected outlet and charge the
cart for 24 hours, or until the 24 hour charge icon clears. The next screen you see
will be the home screen.

5
LCD SCREEN
Mart Cart’s proprietary display uses international symbols and
easy to understand graphics providing important information at a
glance for you and your customers.
Once the Mart Cart is unplugged and the operator is seated, the
LCD screen will display the state of charge using the abbreviation
SOC with a numerical percentage. When the throttle is
engaged the percentage SOC will change to Hours of Operation
noted by a number and HRS behind it. This easy to read and
intuitive notation provides you and your customer with a clear
understanding of how long the cart can be operated.
OPERATION
To operate cart, make sure rider is seated and seat switch is engaged. Rotate throttle controls forward or backwards
depending on direction of travel. Speed is controlled by rotating throttle. Cart will stop within 18 inches when
throttle is let go.
OPTION: GUARDIAN PERIMETER SYSTEM (GPS)
If your Evolution 4 is equipped with our anti-theft Cart
Containment System, the Guardian Perimeter System has
been programmed to only operate within a specific area in
and around your store. This system features two boundaries.
The cart will operate normally passing through the first
boundary, but the LCD screen will display a white turn around
symbol.
While in this first boundary the horn will sound and cycle
through a five second on, one second off routine until
returned to the normal operating zone. If the operator
continues driving and passes through the second boundary the turnaround icon color will change to red, the
horn will sound continuously, and the cart will operate only for five seconds before stopping again. To return to
normal operating zone the operator will have to release throttle after each five second cycle repeating sequence
until cart is in normal operating zone. Cart may be driven backwards or forwards to return.
OPTION: CLEARPATH AVOIDANCE SYSTEM
The ClearPath Avoidance System is designed as a natural behavior avoidance system to reduce opportunities
where riders hit objects in the store. If your E4 cart is equipped with this option the cart will automatically
reduce speed when trailing someone in front or as it nears objects. Once clear of object or person in front
the cart will resume normal speed. Cart will stop before hitting solid object should rider persist in maintaining
course.

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1. Make certain the AC charging cord is
unplugged from the wall outlet.
2. Remove the Front Cover of the cart.
3. Remove the knob that secures the Battery
Hold Down Plate. Remove the Battery Hold
Down Plate.
4. Pull the Battery out of the enclosure to
expose the positive lead. Disconnect the
positive lead from the Battery (Red).
5. Pull the Battery out of the enclosure to
expose the negative lead on the battery.
Disconnect negative lead.
6. Do NOT short battery terminals together.
7. Re-Installation should be done in reverse
order. Start at step 6 and work back to
step 1. Take care to place the positive lead
protective boot back onto the positive
terminal of the battery before completing
installation.
BATTERY REMOVAL AND
INSTALLATION STEPS
NOTICE
Batteries used in the Evolution 4 are specific to
this model to provide the optimum life cycle and
preserve the integrity of the proprietary Power
Management System. It is recommended that only
this battery be installed into this cart.
It is important that battery specifications are
observed. This cart is equipped with a high current
charger that could damage batteries that do not
meet the specification indicated below. Use only
batteries specified for the Evolution 4. Contact
Mart Cart Service for replacement batteries.
Voltage Per Unit 12v
Capacity 39.0Ah @ 20hr-rate to 1.75v per cell @ 25°C (77°F)
Maximum Discharge Current 400A (5 Sec)
Float Charging Voltage 13.5 to 13.8 VDC/unit Average at 25°C (77°F)
Maximum Charging Current Limit 11.7A
Terminal B5-L Terminal to accept M6 nut and bolt
Case Size U1
DEPLETED BATTERY
The Power Management System will prompt the LCD
screen to display the battery icon when the cart
battery is too low to operate. When this happens,
charge the battery.
NOTE: The cart should be charged every night, all
night, and at every opportunity.
STORE PERSONNEL OVERRIDE
The Evolution 4 has reserve power should the battery
be run down while in the store. To operate the cart
while returning to the charging station continuously
hold down the Horn Button while engaging the
throttle. The horn will sound for approximately one
second before going silent. Keep horn and throttle
engaged to operate.
WARNING
WARNING
Failure to follow instructions many result in
death or serious injury.

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ERROR MESSAGES
Your Evolution 4 Mart Cart has been designed to provide your customers with a comfortable
shopping experience. Should the cart experience technical issues, the proprietary
diagnostics system will provide easy to understand error codes on the LCD screen. Listed
below, you will find error codes and basic troubles shooting information. Call Mart Cart
Service should you need assistance. When calling, provide the error code number and short
error code description, along with the model, serial number and revision number found on
the seat back.
ERROR CODE KEY
ERROR
CODE ERROR MESSAGE DISPLAYED
RESPONSI
BILITY ACTION
5Charging Cord Rider
User to unplug cart from wall outlet. Cart will
not move until unplugged. Condition will clear
when unplugged.
13 Seat Switch Rider
Cart will not move unless rider is properly
seated. User must sit on seat. If already
seated, then they should reposition themselves
on seat to activate switch. If cart will not move,
then first check by seating another rider. Very
light riders will sometimes not trigger seat
switch. Call service if cart does not move after
trying with several riders. Condition clears by
sitting properly on seat.
2AC Intermittent Store
This notice is given to store personnel that
power is not getting to the battery to properly
charge. Store personnel should first check
to see that charge cord is fully seated inside
cord bucket on cart. Next check the plug
connection at the wall outlet. Cord plug will
be lighted if power is flowing. If cord end is not
lighted then check to see that it is firmly seated
in outlet and plug into another outlet to check.
If plug does not stay seated in an outlet call
your store maintenance. Condition is cleared
for cart to use by moving throttle.
1Batt V Out of Range Service
Call Mart Cart Service.
3Brake Open – Short Service
6Failed CRC Check Service
7Replace Battery Service
8Drive Error Service
9Controller Error Service
10 No Com from HB Service
11 Drive Temp Service
12 Motor Over Temp Service
14 Brake Over – Current Service
15 Controller Over - Current Service
18 No Com from MCC Service
19 Motor Overload Service
Part #: 033-0030
Decal, applied to back of seat
(1 color - black)
“Battery Charger”, “Battery
Information”, “Notice”
Part #: 033-0031
Decal, applied to inside face of the
charging cable bucket
(2 color - orange and black)
“DISCONNECT CHARGING CORD
BEFORE OPERATION”
Part #: 280-0238
Basket hanging, front of basket
(2 color - red and black)
(side A) “INSTORE USE ONLY, NO
CHILDREN IN BASKET”
(side B)“INSTORE USE ONLY,
FOR OUR VALUED CUSTOMERS
BECAUSE WE CARE.”
English / Spanish
Part #: 280-0239
Basket hanging, seat facing
(2 color - red and black)
”OPERATING INSTRUCTIONS” and
“DAILY MAINTENANCE CHECK
LIST”
English/Spanish
Part #: 280-0240
Basket hanging, seat facing
(2 color - red and black)
“WARNING”, “CART
CONTAINMENT” if equipped
“CLEAR PATH OBSTACLE
DETECTION” if equipped, “LOAD
LIMITS”
Part #: 033-0035
Decal, applied to charging cable,
(2 color - orange and black)
“DISCONNECT CHARGING CORD
BEFORE OPERATION”
List of Warning
Labels and Decals
Use part number to order
replacements labels/decals
NOTICE

034-0004 | MC1-MODEL-280-5000-E4-191101 ©2019 Assembled Products Corp, Inc.
Assembled Products® Corporation
115 East Linden Street, Rogers AR 72756, USA
www.assembledproducts.com
https://www.martcart.com/media/
Downloads/Battery-MSDS-Sheet.pdf
For the battery Material Safety Data Sheet,
scan this QR Code or enter the web address
below into your browser.
NOTICE