Apollo AIR User manual

USER MANUAL
USER MANUAL
USER MANUAL
USER MANUAL

2
INTRODUCTION
Hello World How to get help? Warning
Thank you for purchasing the Apollo Air™.
The electric scooter industry is still young and
it takes forward-thinking customers like your-
self to advance it. We hope you enjoy your
new scooter as much as we loved developing
it.
We’re here to help regardless of the problem
you are facing. You can get in touch with us in
the following ways:
WEBSITE:
apolloscooters.co (US)
apolloscooters.ca (CAD)
HELP CENTER:
apolloscooters.zendesk.com
EMAIL:
[email protected]
Incorrect assembly, maintenance, or use of
your Apollo scooter can cause component or
performance failure, loss of control, serious
injury, or death. Even if you’re an experienced
scooter rider, you must read and understand
the entire manual and any documentation
provided for subcomponents or accessories
before riding. If you are not sure you have
the experience, skills, and tools to correctly
perform all assembly steps in the manual
and the assembly video at apolloscooters.
zendesk.com, consult our support team or a
local electric scooter shop.

3
Contents
Introduction ........... 2
Important Info.......... 4
Specifications.......... 8
Parts Diagram .......... 9
General Safety ........ 10
First start-up .......... 12
Assembly ............ 16
Folding .............. 18
Operation ............20
Battery............... 24
Display ..............28
Warranty & Support ....30

4
IMPORTANT INFO
Important Information and Terms of Use
This manual contains important information
relating to the proper use, adjustments and
maintenance of your scooter. You are respon-
sible for reading this document in its entirety
and ensuring that the users of this electric
scooter are fully informed on all safety instruc-
tions, precautions and warnings. Make sure
that everyone who uses the scooter can do so
safely and responsibly. Proper maintenance of
the electric scooter will also ensure the safety
of the user.
Failure to follow these instructions can lead to
an improper use of the scooter, and the faster
deterioration of certain components which
may lead to a fall and/or an accident.
The scooter should only be used with the
charger, battery and power cords supplied.
Refer to the HOW TO USE THE CHARGER and
BATTERY sections for instructions on how to
operate the charger and battery.
CAUTION: Keep the packaging of your
Apollo Air. As stated by our return policy, the
original packaging will be needed.
Disclaimer: You acknowledge that you are
responsible for any loss, injury or damage
caused by not following the above instruc-
tions and that negligence while driving the
scooter will automatically lead to your warran-
ty being void.
WARNING! Read this user manual in full
and keep for future reference.
Maximum user weight: 100kg.
Maximum user height: 190cm.
Motorised scooters can only carry one rider.
Never allow more than one person to step on
the deck.
This electric scooter is designed to be used in
urban and suburban settings, around town,
on roads or paved surfaces.
The user is required to comply with the stan-
dards and regulations in place in the country
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.

5
of use and to be fully aware of any legal
restrictions and applicable standards, check-
ing beforehand that the use of this scooter
on public roads or in public spaces does not
violate these regulations.
WARNING! It is the customers due dili-
gence to research their local rules and regula-
tions. Apollo is in no way liable or responsible
for any files or legal action due to scooters
being used in restricted areas.
• STEP 1: Consult online resources
E-scooter law changes oen make the
news, and most jurisdictions have an on-
line legal code database. These tools are
oen the most comprehensive, but are
occasionally misleading - different laws
apply to different classes of scooters,
such as sit-down scooters and rentals.
• STEP 2: Consult a legal expert
Online resources (including this one)
do not count as qualified legal council.
Talking to a lawyer or another expert may
clarify the status of e-scooter laws in your
area.
• STEP 3: Consult rider experience
The people with the most familiarity with
e-scooter laws are people in your area
who ride e-scooters! Reach out to a local
club or riding group and see what they
say.
Riding this scooter requires agility skills, and
therefore it must be used with care to avoid
any falls or collisions that could injure the
user or third parties. Do not use the electric
scooter if you do not know how to operate it
properly. Take time to familiarise yourself with
the scooter to avoid accidents during your
first outings. Also, make sure to signal your
presence, by using the bell when you get
closer to pedestrians or cyclists especially if
they can’t see or hear you.
Use with caution and at a safe distance from
any persons around you. Make sure you have
enough space to use the scooter safely. Avoid
all steps, and be mindful of the width of the
scooter when riding in narrow passages.
Always stay in control of your speed. Never
use the electric scooter in rainy, snowy and
icy conditions as this could be dangerous,
you could fall or injure yourself. In the event of
an accident, stop using the scooter and take
it to an authorised repair shop and have it
checked for any damage.
Be careful not to make sudden movements,
which could cause you to lose your balance or
fall. Do not hang any items on the handlebars.
This may affect the stability of the scooter.
Do not use any accessories or additional parts
that are not approved by the manufacturer.
Any modification of the scooter's core com-
ponents (such as unauthorized battery, motor
or controller will lead to the warranty being
void automatically). If the wheels jam, stop
using the scooter and contact the dealer.
WARNING! It takes longer to break in wet
weather conditions, if the road is wet or if the
wheels are wet.
WARNING! At night, in low visibility areas
or conditions, ride cautiously and adapt your
speed accordingly.
Use the scooter with caution when visibility
is too low to ensure safe driving, for example
in the dark or in fog, unless you equip the
scooter with suitable lights.
Do not touch the brake or the wheel immedi-
ately aer use as they could be very hot and
you could burn yourself.
WARNING! As with any mechanical
component, this device will degrade with
time and heavy use. Different components
have a different lifespan. If the lifespan of a
component is over, it can rupture suddenly,
potentially injuring the user. Cracks, scratches
and discolouration on heavily used compo-

6
nents are tell-tale signs that the component
has reached the end of its lifespan and should
be replaced.
Riding on city roads, you may encounter
obstacles such as pavements and gutters so
ride carefully. Avoid jumping with the scooter
at all times. When dealing with obstacles, be
sure to adapt your speed and course to those
of the pedestrians around you. You must step
off the scooter if these obstacles become dan-
gerous due to their shape or height or if there
is a risk of slipping.
It is recommended:
A. to wear a helmet that conforms to person-
al protective equipment standards, which
must be attached;
B. to wear either a high-visibility vest, or a
reflective garment conforming to the regula-
tions in place;
C. to ride with position lights on, both at
night and during the day.
To carry the scooter, place one hand under
the deck and the other hand on the front
stem. Do not leave the scooter on a slope.
WARNING. You may lose your balance
when the scooter comes to a halt. When not
in use, park the scooter on a flat surface.
Regular use of the scooter may expose the
user to vibrations which can trigger pain or
numbness, particularly in the hands, forearms
and legs. To prevent these risks, it is recom-
mended to limit the frequency of use and to
stop using the scooter at the first sign of such
symptoms. It is advisable to ride wearing
lace-up shoes with rubber soles; never step
onto the deck with bare feet or with open-toe
shoes, and make sure your laces are securely
tied so they don’t get caught in the wheels. It
is important to stay focused when riding the
scooter, so do not talk on the phone or listen
to music with headphones or earpods.
IMPORTANT: You acknowledge that you
are responsible for any loss, injury or damage
caused by failure to follow the above instruc-
tions and that this will automatically void the
warranty.
Apollo Scooters declines all responsibility
if the user of the electric scooter does not
comply with existing regulations.
FAILURE TO OBSERVE THE ABOVE WARN-
INGS INCREASES THE RISK OF SERIOUS
INJURY.
THE USER IS RESPONSIBLE FOR USING THE
ELECTRIC SCOOTER PROPERLY, WITH COM-
MON SENSE AND CAUTION.
OWNERS RESPONSIBILITY:
As a purchaser and owner of an electric
scooter, we ask that all customers do their
due diligence before purchasing a scooter to
understand the maintenance needs required
for these machines. Electric scooters will
always require tightening screws, cleaning to
avoid rust and squeaky brakes, proper winter
storage. Our A-Team is always here to help
if you have any questions regarding mainte-
nance - we always rather you ask than try it
yourself. We also kindly ask to always keep
your scooter box with you (you may need a
repair or maintenance in the future and boxes
are expensive to ship). We’re always here to
help!

7

8
SPECIFICATIONS
CONTENTS APOLLO AIR APOLLO AIR PRO
Net weight 16 kg 16 kg
Dimensions 116 x 53.5 x 114 cm 116 x 53.5 x 114 cm
Maximum load 100 kg 100 kg
Minimum load 20 kg 20 kg
User height From 130 cm to 190 cm From 130 cm to 190 cm
Maximum grade (%) 10% 10%
Maximum speed limit 25 km/h 30 km/h
Range Up to 25-30 km depending on the user’s weight, road conditions and surround-
ings Up to 30-35 km depending on the user’s weight, road conditions and surroundings
Battery type Lithium-ion Lithium-ion
Power requirement
AC100-240V / 50-60 HZ
Input: AC 100-240V 50/60 Hz 2.0A
Output: DC 42V 1.5A
AC100-240V / 50-60 HZ
Input: AC 100-240V 50/60 Hz 2.0A
Output: DC 42V 1.5A
Battery 36V / 7.8aH 36V / 10.4aH
Charging time 5h-7h 5h-7h
Wheels
Front: 10 inch rubber, inflatable inner tube, Bearings: 6001RS.
Rear: 8.5 inch rubber hub motor, inflatable inner tube, Bearings: 6202RS.
Make sure to respect the inflation pressure recommendations: front tire max 3.4
bar or 50 PSI, rear tire max 3.4 bar or 50 PSI. It is recommended to inflate to 2.7
bar or 40 PSI.
Front: 10 inch rubber, inflatable inner tube, Bearings: 6001RS.
Rear: 10 inch rubber hub motor, inflatable inner tube, Bearings: 6202RS.
Make sure to respect the inflation pressure recommendations: front tire max 3.4 bar
or 50 PSI, rear tire max 3.4 bar or 50 PSI. It is recommended to inflate to 2.7 bar or
40 PSI.
Motor 250W Nominal, 630W Peak 350W Nominal, 800W Peak
Brakes Rear disc brake Front drum brake

9
PARTS DIAGRAM
PART NUMBER PART NAME
1 Handles
2 Throttle lever
3 Handlebar
4 Front position light C2
5 Brake cable
6 Front stem
7 Collar clamp
8 Folding hinge
9 Goose neck
10 Suspension
11 Fork
12 Front fender
13 Front wheel
14 Lower deck
15 Kickstand
16 Lower deck screws
17 Sealing plate
18 Motor
PART NUMBER PART NAME
19 Side reflector
20 Disc
21 Rear position light M4
22 Rear fender
23 Caliper
24 Locking ring
25 Anti-slip surface
26 Folding latch screw
27 Locking hook
28 Brake lever
29 Bell
30 LCD controller
31 Display screen
32 Front wheel
33 Motor (rear wheel)
34 Battery
35 Main controller

10
GENERAL SAFETY
Road safety & legislation Education
It is very important that customers perform
due diligence, research, and practice caution
before riding electric scooters. Electric scoot-
ers are vehicles capable of reaching high
speeds, and if not used properly, can lead
to injury or death. By purchasing an Apollo
scooter, you assume the responsibility for
these risks. Should you have any questions or
concerns, feel free to contact us at support@
apolloscooters.co
Please read the entire manual carefully. If un-
certain about any section, contact us directly
at [email protected] or visit our
help centre (apolloscooters.zendesk.com)
to find more information. We always recom-
mend starting slow and getting used to the
scooter before riding for longer distances.
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.

11
Age Legislation
Protective Gear
IMPORTANT
Apollo Scooters are designed to be used and
operated by adults and should not be used by
anyone younger than 18 years of age. Should
the rider have any disabilities or impairments
(visual, hearing, language, seizure, etc),
please consult your physician before any ride
or purchase of an electric scooter.
It is the responsibility of the customer to
familiarize themselves with local regulation
surrounding electric scooters. Any fines due
to illegal or unauthorized use are the respon-
sibility of the customer. It is the responsibility
of the rider to comply with all local regula-
tions (such as wearing protective equipment).
We strongly recommend wearing protective
equipment any time the scooter is in use. The
equipment includes, but is not limited to,
helmets, knee and elbow pads, and protec-
tive armour.
Do NOT ride under the influence of any
drugs, alcohol or substance that could
limit or affect judgement, control or
rider safety. The rider is fully liable and
responsible for riding these scooters
with a fully conscious and sober mind, to
ensure a safe ride.

12
FIRST START-UP
To do before using the scooter
Make sure to follow recommen-
dations regarding tire inflation
pressure: the recommended
pressure is between 45-50 PSI
(2.7 bar - 3.4 bar).
Check that the folding system is
correctly locked.
Check that all screws and bolts
are tightened, and that the
handlebar and front wheel are
perpendicular to each other.
Check all the connecting
elements. The clamps on the
handlebars and on the stem must
be adjusted correctly and must
not show any sign of damage.
When receiving the scooter, it is
very important to do a full veri-
fication and check of all scooter
components before the first
ride. Please verify the following
IMPORTANT:
Read carefully and keep
for future reference. Keep
the packaging, it contains
important information.
components:
• Nuts and Screws: Self-tight-
ening nuts and screws be-
come less effective with use;
check that they are working
correctly on a regular basis.
• Sharp Edges: At any sign
of sharp edges, stop using
the scooter and contact the
aer-sales service.
• Tires: Upon receipt and aer
usage, please check the
wear of the wheels regularly,
and if there is a flat spot or if
the wheel is worn, stop using
the scooter and contact the
Customer Support service.
• Wheel Bearings: Regularly
check for signs of wear on
the wheel bearings: if the
lubrication is inadequate or
if the surface shows signs of
irregular wear, stop using
the scooter and contact the
Customer Support service.
• Brakes: Check that the brake
functions properly. Do not
make any modification
that does not feature in the
manufacturer's user man-
ual. Failure to follow these
instructions can damage the
item, cause accidents and
void the warranty.
• Chassis/frame: Check that
the chassis/frame is not bent
or damaged and that there
are no cracks in the paint,
which would indicate exces-
sive friction.
• Scooter underside: The
underside of the scooter
must be in good condition,
with no signs of wear caused
by rubbing on the ground.
Any damage will reduce the
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.

13
resistance of the scooter.
• Other aesthetics: Check for
any cracks and damaged or
loose components, in which
case you must contact the
dealer before use.
Keep your hands away from the
hub motor and other moving
parts. Before starting the scooter,
the user must have both feet in
the middle of the deck and both
hands on the handlebars.
The charging port has a protec-
tive cap to protect the connec-
tor pins from water. Be sure to
put the cap back on aer each
charge and before each use. If
the cap is damaged, lost or open
while riding causing water to
enter the scooter and damage
the battery, the customer will
be liable for the damages to the
battery.
When the scooter is not in use, it
should be stored in a safe place
or padlocked to prevent unau-
thorised use of the controls/ the
device. A good place to put the
padlock is on the folding system.
Anti-the protection: Make sure
you never leave your electric
scooter unattended, and always
protect it from the with a
suitable padlock. Use a bicycle
lock to lock the scooter’s folding
mechanism area.

14

15
LIGHTING
The scooter is equipped with lighting, consisting of a front posi-
tion light located just under the handlebar and powered by the battery
of the scooter, a rear position light fitted in the rear fender also pow-
ered by the battery of the scooter and two orange side reflectors on
each side of the rear fork. The lighting system is a legal safety require-
ment for your electric scooter, check that all lights are working properly
before you hit the road.
BELL
A bell has been fitted to your handlebar. It will allow you to be
heard from 50m away. The bell is a safety device and as such is a legal
requirement for your scooter legal requirement for your scooter de-
pending on your local laws.
WEARING A HELMET
To ensure your safety on the scooter, wearing a helmet is highly
recommended and oen a legal requirement in many countries or
states. Please check your local laws and regulation before your first
scooter ride. It is proven to reduce the risk of head trauma in case of a
fall.
WEARING SHOES
To ensure your safety on the scooter, wearing shoes is mandatory
at all times. For more information, contact your dealer.
Safety Requirements Safety instructions
1
2
3
4
WARNING! This electric scooter is intended for users aged 16 and
over (due to its maximum speed), up to a height of 190 cm and a max-
imum weight of 100 kg. This is not a toy, it is a means of transport; it is
not intended for use in extreme sports such as jumps, stunts, tricks, etc.
Warning! To prevent the risk of injury from falls, appropriate safety gear
must be worn (helmet, gloves, knee pads, elbow pads, etc.)
WARNING! Be careful not to get your fingers trapped into the fold-
ing system. Be sure to follow the maintenance instructions and terms of
use to ensure your own safety, the lifespan of the scooter and warranty
conditions.
Refer to the using the charger and battery for charging and battery
instructions.
THE MAXIMUM WEIGHT CAPACITY ON THE DECK IS 100 kg. In some
cases, some users who are under the maximum weight capacity may
not be able to get on the electric scooter because of their height or
because they are unable to control it. People who do not have enough
space on the deck to operate the scooter easily should not attempt
to use it. Keep the electric scooter out of the reach of young children
and remember that this device has been designed to be used only
by people who are able to operate it and who feel comfortable and
competent in doing so.

16
Take the scooter out of its
packaging by liing it with
one hand under the goose neck
and one hand under the deck.
Warning:the scooter is heavy,
so it’s best if two adults li the
scooter out.
Li up the front stem to a vertical
position; lower the collar clamp
then lock into place with the
quick-release lever. Make sure
the clamp is secure and tight
(no movement at all should be
coming from the clamp when
secured).
ASSEMBLY
To do before using the scooter
Remove the electric scooter and all the various
parts from the box (keep the packaging, you
will need it if you have to return the scooter).
Check that all the parts are there and read
the assembly instructions before starting to
assemble the scooter.
PARTS INCLUDED:
• scooter
• charger
• user manual
• 5 mm Allen key
Retain all packaging until the full assembly of
your scooter is complete. This electric scooter
should be assembled by an adult (please keep
this box away from children under the age of
36 months as there are small components in
this box and there could be a danger of suffo-
cation). The scooter should be tested, verified
for any defects before first usage by an adult.
Ensure that the locking devices, stem clamp
and screws are all tightened safely before first
ride.
1 2 Connect the male connec-
tion cable coming out of
the handlebar into the female
cable coming out of the front
stem.
Caution: Make sure the male
port and the female port are
aligned properly. Insert the
handlebar at the top of the front
stem and tighten into place with
the hex screw and countersunk
screw provided.
Caution: Make sure not to dam-
age the cable when connecting
the handlebar to the front stem.
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.

17
1 2

18
Loosen the quick-release lever to unlock, then li the clamp.
If the clamp is blocked and cannot be lied:
1. Lightly push the front stem forward to release pressure on the fold-
ing mechanism.
2. Loosen the screws of the locking lever.
3. You can also lubricate the contact surface with a little WD-40 or
similar.
Fold the front stem backwards until it is parallel to the deck. Then
lock the locking hook located on the inside of the front stem into
the locking ring located at the end of the deck, near the rear wheel.
FOLDING
To fold the scooter:
1
2
1
2
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.

19
1
2
Proceed in reverse: push the front stem
down to unlock the hook from the
locking ring. Then li the front stem up to a
vertical position.
Lower the collar all the way until it
comes to a stop at the base of the
goose neck. Then close the quick release
lever. Make sure the lever is tight enough so
the handlebar can’t move around inside the
front stem.
To unfold the scooter:
1
2
IF THE CLAMP IS BLOCKED AND
CANNOT BE LOWERED:
1. Lightly push the front stem forward to re-
lease pressure on the folding mechanism.
2. Loosen the screws of the locking lever.
3. You can also lubricate the contact surface
with a little WD-40 or similar.
HOW TO FIX THE LOOSENING OF
THE FOLDING MECHANISM:
The folding mechanism is likely to become
loose over time due to the force of having
a user pulling the handlebar. When this
happens, use the Allen key supplied to gently
tighten the 3 screws as shown in the photo
above (don’t tighten too strongly or you risk
damaging the mechanism). If the stem clamp
aer time isn't tightening or doesn't feel
secure when tight, please contact Customer
Support to ensure that the clamp is still safe
for usage.

20
You must reach a speed
of between 3 and 5 km/h
before you can start using the
accelerator and switch to electric
mode. To accelerate, use the
throttle lever near your right
hand. Once in motion, you can
adjust the speed level using the
"On / Off" button.
To brake, release the
throttle lever and press the
brake lever.
Once your ride is over,
press the “On / Off” but-
ton for 3 seconds to turn off the
scooter.
OPERATION
Check that the silicone
cap is in place covering
the charging connector and that
your scooter is not damaged in
any way.
Unfold the scooter as
per the instructions in
the chapter “Unfolding your
scooter” and press the “On/Off”
switch.
Once the scooter is
switched on, check that
the kickstand is up, put one
foot on the deck and push
forward with your other foot on
the ground, without using the
accelerator.
1
5
2
6
3
4
IMPORTANT:
To avoid danger, sharp turns should always be avoided when travelling
at high speed. Keep your body evenly balanced when making turns to
avoid a fall due to your centre of gravity shiing abruptly or high speed.
IMPORTANT:
Apollo Air is set to kick-and-go
by default. To accelerate, kick
the scooter until 3-5KM/H is
reached, only then press the
acceleration throttle and prepare
for the scooter to accelerate.
How to operate the Apollo Air How to stop
To stop the scooter, press the
brake and wait for the scooter to
come to a complete stop to get
off the deck safely.
The scooter will switch off auto-
matically if le inactive for too
long (about 1min).
WARNING:
Incorrect assembly, mainte-
nance, or use of your Apollo
scooter can cause compo-
nent or performance failure,
loss of control, serious injury,
or death. Even if you’re an
experienced scooter rider,
you must read and under-
stand the entire manual and
any documentation provid-
ed for subcomponents or
accessories before riding.
If you are not sure you have
the experience, skills, and
tools to correctly perform all
assembly steps in the manual
and the assembly video at
apolloscooters.zendesk.
com, consult our support
team or a local electric
scooter shop.