Masergy Cisco 6851 User manual

Cisco 6851 Multiplatform IP Phone
Quick Start Guide
1 | Page
Place a Call
Enter a number and pick up the handset.
Your Phone
Answer a Call
Press the flashing red line button to answer the non-
shared line. If the line is shared, you must select
“answer” softkey.
Put a Call on Hold
1. Press Hold .
2. To resume a call from hold, press Hold again.
View Your Recent Calls
1. Press Menu .
2. Scroll and select Recents.
3. Select a line to view.
`Incoming call or voicemail indicator
Line keys, SCA, and BLF buttons
Softkeys
Navigation cluster
Hold, Transfer, and Conference
Speakerphone, Headset, and Mute
Voicemail, Menu, and Directory
Volume
Line and Feature Buttons
Use the line keys to access assigned lines or access
features such as Speed Dials, Shared Call Appearance
(SCA), and Busy Lamp Fields (BLF).
Buttons illuminate to indicate status:
x Green, steady: Line is idle
x Red, steady: Line in use
x Red, slow flashing: Line on hold
x Red, fast flashing: Incoming call
x Amber, steady: Line unregistered
x Amber, flashing: Line registering
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer .
2. Enter the other person’s phone number.
3. Press Transfer again (before or after the party
answers).
Add Another Person to a Call
1. From an active call, press Conference .
2. Enter the number you want to join and press Dial.
3. Once the call is connected, press Conference again.
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Cisco 6851 Multiplatform IP Phone
Quick Start Guide
2 | Page
Place a Call with a Headset
1. Plug in a headset.
2. Enter a number using the keypad.
3. Press Headset .
Place a Call with the Speakerphone
1. Enter a number using the keypad.
2. Press Speakerphone .
Mute Your Audio
1. Press Mute .
2. Press Mute again to turn mute off.
Listen to Voice Messages
Press Messages and follow the voice prompts. To
check messages for a specific line, press the line button
first.
Forward All Calls
1. Select the right side softkey with Dots “…” to locate
Forward and press this softkey.
2. Dial the number that you want to forward to; followed
by the “#”, you will hear a confirmation tone.
3. To receive calls again, select the softkey with Dots
“…” to locate the Clr Fwd softkey and press this
softkey to end call forwarding.
Adjust the Volume in a Call
Press Volume left or right to adjust the
handset, headset, or speakerphone volume to a higher or
lower setting when the phone is in use.
Adjust the Ringtone Volume
Press Volume left or right to adjust the
ringer volume to a higher or lower setting when the phone
is not in use.
Change Ringtone
1. Press Menu .
2. Select User Preferences
3. Select Audio Preferences.
4. Select Extension (line key).
5.
Use Navigation Cluster right arrow, to go to the list of
ringtones.
6. Scroll through the list of ringtones and press Play to
hear a sample.
7. After choosing your ringtone using the “Select” softkey
and then press Set softkey to save the new ringtone.
Adjust the Screen Contrast
1. Press Menu .
2. Select User Preferences
3. Select Screen Preferences
4. Select Contrast level using the Navigation Cluster.
5.
Press the Navigation Cluster left to decrease or the right
to increase the contrast level.
6. Press Save.
Adjust the Screen Backlight
1. Press Menu .
2. Select User Preferences.
3. Select Screen Preferences.
4. Select Backlight timer.
5. Press Navigation Cluster Select to scroll through the
options.
6.
Press Set to save your selection.
For further information on other Masergy
supported telephones, please visit the
Masergy IP Phones webpage.
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