Matrix U7xi User manual

CYCLES OWNER’S MANUAL
H7xi
H7xe
H5x
H3x
R7xi
R7xe
R5x
R3x
U7xi
U7xe
U5x
U3x

2
3 IMPORTANT PRECAUTIONS
9 HYBRID ASSEMBLY
19 UPRIGHT ASSEMBLY
29 RECUMBENT ASSEMBLY
39 LOCATION & SETUP
41 TROUBLESHOOTING & MAINTENANCE
45 CYCLE OPERATION
65 CYCLE WORKOUTS
71 PRODUCT SPECIFICATIONS

3
IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
When using Matrix Cycles, basic precautions should always be followed. Read all instructions before using this product.
It is the responsibility of the owner to ensure that all users of this product are adequately informed of all warnings and
precautions. If you have any questions after reading this guide, contact Customer Tech Support.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

4
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.
DANGER
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
• Use this exercise bike for its intended purpose as described in this manual. Do not use attachments that have not been
recommended by the manufacturer.
• Never operate the exercise bike if it is not working properly, or if it has been damaged. Contact Customer Tech Support or the
authorized dealers for examination and repair.
• Do not use the exercise bike without proper footwear. NEVER operate the exercise bike with bare feet.
• Do not wear any clothing that might catch on any moving parts of this exercise bike.
• Keep hands and feet clear at all times from moving parts to avoid injury. Never turn the pedal cranks by hand.
• Do not dismount the exercise bike until the pedals are at a complete STOP.
• Do not attempt to ride the exercise bike in a standing position at high RPMs until you have practiced at slower speeds.
• Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to the drive mechanism or other
potentially moving part of the exercise bike.
• Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer
Tech Support or the authorized dealers.
• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
• Close supervision is necessary when used near children.
• Close supervision is necessary when used by or near people with disabilities.
• Ensure that adjustment levers (seat and handlebar fore-and-aft) are properly secured and do not interfere with range of
motion during exercise.
• Incorrect or excessive exercise may result in serious injury or death. If you experience any kind of pain, including but not
limited to chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician
before continuing.
WARNING

5
• Do not jump on the unit.
• At no time should more than one person be on unit while in operation.
• This unit should not be used by persons weighing more than specified in the OWNER’S MANUAL SPECIFICATIONS
SECTION. Failure to comply will void the warranty.
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
• Use the unit only as described in the unit guide and owner’s manual.
• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp
cloth only; never use solvents. (See MAINTENANCE)
• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or
taking off parts.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
• At NO time should pets or children under the age of 14 be closer to the unit than 10 feet.
• At NO time should children under the age of 14 use the unit.
• Children over the age of 14 should not use the unit without adult supervision.
• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an
authorized service technician.
• Heart rate monitoring systems may be inaccurate.
• Over exercising may result in serious injury or death.
• If you feel faint, stop exercising immediately.
WARNING

6
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before
first time use. Failure to do so may cause premature electronic failure.
CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT.
READ OWNER’S MANUAL BEFORE USE.
CAUTION
DEDICATED CIRCUIT AND ELECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The
easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has
been turned off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans,
sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming
from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to
NEC article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
The 3x, 5x and 7xe bikes are designed to be self-powered and do not require an external power supply source to operate.
Without an external power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will
increase the time needed for start-up. An external power supply will ensure power is provided to the console at all times and is
recommended when add-on accessories are used.
For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 quad shield
coaxial cable with ‘F Type’ compression fittings on each end will need to be connected to the cardio unit and the video source.
Additional power requirements are not needed for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and
5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!

7
110 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 110 V bikes require the use of
a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 5-15R and have the same configuration
as the plug. No adapter should be used with this product.
These bikes can be daisy-chained together with up to 4 units
per 15 A dedicated circuit. Matrix daisy-chain cord adapters
are sold separately.
220 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 220 V bikes require the use of
a 216-250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 6-15R and have the same configuration
as the plug. No adapter should be used with this product.
These bikes can be daisy-chained together with up to 4 units
per 15 A dedicated circuit. Matrix daisy-chain cord adapters
are sold separately.
220 NEMA 6-15P
PLUG
110 NEMA 5-15P
PLUG
North American power cord
plugs shown. Depending on
your country, the plug type
may vary.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or
breakdown, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock.
The unit is equipped with a cord having an equipment-
grounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all
local codes and ordinances. If the user does not follow
these grounding instructions, the user could void the
Matrix limited warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the
proper gauge wire must be used from the circuit breaker
box, to each outlet that will have the maximum number
of units running off of it. If the distance from the circuit
breaker box to each outlet, is 100 ft (30.5 m) or less, then
12 gauge wire should be used. For distances greater
than 100 ft (30.5 m) from the circuit breaker box to the
outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an
energy saving / low-power mode when the unit has not
been in use for a specified period of time. Additional time
may be required to fully reactivate this unit once it has
entered the low-power mode. This energy saving feature
may be enabled or disabled from within the ‘Manager
Mode’ or ‘Engineering Mode.’

8
• All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible
for any additional installation charges associated with return visits.
• Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.
WARNING: Failure to follow these specifications can cause damage to your product and
can void the warranty.
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
ADD-ON PCTV (3X AND 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least
1.2 A of current. No more than 12 PCTVs should be used for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. The power outlet should have the same configuration as the plug. No adapter should be used
with this product. An RG6 quad shield coaxial cable with ‘F Type’ compression fittings will need to be connected between
the video source and each add-on PCTV unit.
ADD-ON DIGITAL TV (3X AND 5X)
Additional power requirements are not needed for the add-on digital TV. An RG6 quad shield coaxial cable with ‘F Type’
compression fittings will need to be connected between the video source and each add-on digital TV unit.

9
HYBRID CYCLE ASSEMBLY
There are several areas during the assembly process to which special attention
must be paid. It is very important to follow the assembly instructions correctly and to
make sure all parts are firmly tightened. If the assembly instructions are not followed
correctly, the unit could have parts that are not tightened, possibly leading to a loose fit
or and will seem loose and may cause irritating noises. To prevent damage to the unit,
the assembly instructions must be reviewed and corrective actions should be taken.
Before proceeding, find your unit’s frame serial number located on the front stabilizer
tube as shown. The console serial number is located on a barcode sticker on the
console, near the connection between the console and the mast. The model name of
your product is determined by the combination of the console series (example: 3X)
and the frame type (example: Hybrid Cycle).
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
» Use the information above for initial setup and when calling for service.
WARNING
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATRIX
CONSOLE SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER LOCATION

10
SEAT BACK
ARM REST HANDLEBARS
SEAT FRAME
SEAT BASE
SEAT RAMP
MAIN FRAME
REAR FRAME HANDLE
REAR FRAME COVER
REAR STABILIZER TUBE
SEAT ADJUSTMENT LEVER
PULSE GRIPS / RESISTANCE TOGGLES
CONSOLE
PULSE GRIP HANDLEBARS
CONSOLE MAST
CRANK
PEDALS
FRONT SHROUD COVER
FRONT STABILIZER TUBE
TRANSPORT WHEELS
POWER CORD SOCKET

11
TOOLS REQUIRED:
F4 mm Allen Wrench
F6 mm Allen Wrench
F8 mm Allen Wrench
FFlat Wrench (15mm/17mm 325L)
FPhillips Screwdriver
PARTS INCLUDED:
F1 Main Frame
F1 Rear Stabilizer Tube
F1 Front Stabilizer Tube
F1 Rear Frame Handle
F1 Rear Frame Cover
F1 Console Mast
F1 Seat Back
F1 Seat Base
F1 Arm Rest Handlebars
F1 Front Shroud Cover
F1 Pulse Grip Handlebars
F2 Pedals
F1 Hardware Kit
F1 Power Cord (packaged with console)
If you have questions or if there are any missing parts,
contact Customer Tech Support.
NEED HELP?
BEFORE YOU BEGIN
Prior to assembling the unit, unpack all of the contents of
the box and make sure that all necessary components are
present. Review the contents of the hardware package for
completeness.
Contact Customer Tech Support to report any missing items.
Please make sure that the power plug is not plugged into the
wall outlet while completing the following procedure.
To ensure correct assembly of the unit, carefully read and
follow all assembly steps.

12
3
1
2
A
B
HYBRID ASSEMBLY STEP 1
A Open YELLOW HARDWARE BAGS.
B Attach the FRONT STABILIZER TUBE
(1) to the MAIN FRAME (2) using 4
BOLTS (A) and 4 FLAT WASHERS (B).
C Attach the REAR STABILIZER TUBE (3)
to the MAIN FRAME (2) using 4 BOLTS
(A) and 4 FLAT WASHERS (B).
YELLOW HARDWARE BAG
PART TYPE DESCRIPTION QTY
A SOCKET HEAD BOLT M8X25L 8
BFLAT WASHER Φ8.2XΦ16.0X2.0T 8

13
3
4
2
6
C
D
E
5
F
HYBRID ASSEMBLY STEP 2
A Open BLACK HARDWARE BAG.
B Attach the REAR FRAME HANDLE (3) to the
MAIN FRAME (2) using 2 BOLTS (C).
C Attach the REAR FRAME COVER (4) to the
MAIN FRAME (2) using 2 BOLTS (D).
BLACK HARDWARE BAG
PART TYPE DESCRIPTION QTY
C SOCKET HEAD BOLT (BLACK) M8X20L 2
D PHIILIP HEAD BOLT M5X12L 2
RED HARDWARE BAG
PART TYPE DESCRIPTION QTY
E SOCKET HEAD BOLT (CHROME) M8X20L 4
FTOOTH WASHER Φ8.5XΦ18.0X2.0T 4
A Open RED HARDWARE BAG.
B Carefully pull the CONSOLE CABLES (5)
through the CONSOLE MAST (6) using the
twist tie located inside the CONSOLE MAST
(6).
C Attach CONSOLE MAST (6) to MAIN
FRAME (2) using 4 BOLTS (E) and 4 TOOTH
WASHERS (F).

14
8
9
7
G
2
H
I
HYBRID ASSEMBLY STEP 3
A Open GREEN HARDWARE BAG.
B Attach the FRONT SHROUD COVER (7) to
the MAIN FRAME (2) using 4 BOLTS (G).
GREEN HARDWARE BAG
PART TYPE DESCRIPTION QTY
G PHILLIP HEAD BOLT M5X12L 4
BLUE HARDWARE BAG
PART TYPE DESCRIPTION QTY
H SOCKET HEAD BOLT M10X25L 2
IHEAVY WASHER Φ10.0XΦ28.0X5.0T 2
A Open BLUE HARDWARE BAG.
B Attach the ARM REST HANDLEBARS (8)
to the SEAT FRAME (9) using 2 BOLTS (H)
and 2 HEAVY WASHERS (I).

15
10
11
9
M
L
K
J
HYBRID ASSEMBLY STEP 4
A Open PURPLE HARDWARE BAG.
B Attach the SEAT BASE (10) to the SEAT
FRAME (9) using 4 BOLTS (J), 4 SPRING
WASHERS (K) and 4 WAVE WASHERS (L).
PURPLE HARDWARE BAG
PART TYPE DESCRIPTION QTY
J SOCKET HEAD BOLT M8X50L 4
KSPRING WASHER Φ8.2XΦ13.5.0X2.0T 4
LWAVE WASHER Φ8.2XΦ18.0X1.5T 4
ORANGE HARDWARE BAG
PART TYPE DESCRIPTION QTY
M SOCKET HEAD BOLT M8X60L 2
A Open ORANGE HARDWARE BAG.
B Attach the SEAT BACK (11) to the SEAT
FRAME (9) using 2 BOLTS (M).

16
N
12
13
5
6
15
14
16
17
HYBRID ASSEMBLY STEP 5
A Open WHITE HARDWARE BAG.
B Carefully pull the PULSE GRIP CABLES
(12) through the CONSOLE MAST(6) using
the twist tie located inside the CONSOLE
MAST (6).
C Attach the PULSE GRIP HANDLEBARS
(13) to the CONSOLE MAST (6) using 4
BOLTS (N).
D Attach the CONSOLE CABLES (5) to the
CONSOLE (14).
E Attach the CONSOLE (14) to the
CONSOLE MAST (6) using 5
PRE-INSTALLED BOLTS (15).
F Attach PEDALS (16) to the CRANK (17)
with a 15mm/17mm flat wrench.
WHITE HARDWARE BAG
PART TYPE DESCRIPTION QTY
N SOCKET HEAD BOLT M8X20L 4

17
HYBRID ASSEMBLY COMPLETE!

19
UPRIGHT CYCLE ASSEMBLY
There are several areas during the assembly process to which special attention
must be paid. It is very important to follow the assembly instructions correctly and to
make sure all parts are firmly tightened. If the assembly instructions are not followed
correctly, the unit could have parts that are not tightened and will seem loose and may
cause irritating noises. To prevent damage to the unit, the assembly instructions must
be reviewed and corrective actions should be taken.
Before proceeding, find your unit’s frame serial number located on the front stabilizer
tube as shown. The console serial number is located on a barcode sticker on the
console, near the connection between the console and the mast. The model name of
your product is determined by the combination of the console series (example: 3X)
and the frame type (example: Upright Cycle).
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
» Use the information above for initial setup and when calling for service.
WARNING
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATRIX
CONSOLE SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER LOCATION

20
PULSE GRIPS
WATER BOTTLE POCKETS
HANDLEBARS
SEAT
CRANK
PEDALS
REAR FRAME HANDLE
REAR FRAME COVER
REAR STABILIZER TUBE
MAIN FRAME
RESISTANCE TOGGLES
CONSOLE
ACCESSORY TRAY
CONSOLE MAST
SEAT ADJUSTMENT LEVER
STEP PLATE
FRONT SHROUD COVER
FRONT STABILIZER TUBE
TRANSPORT WHEELS
POWER CORD SOCKET