Matrix RXP User manual

RXP (AR12 )
SERVICE MANUAL

CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Read and Save These Instructions............................................................................. 2
2.2 Locating the Unit ......................................................................................................... 2
2.3 Before Getting Started ............................................................................................... 3
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Care and Maintenance Instruction ............................................................................ 4
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description ................................................................................................... 5
CHAPTER 5: MANAGER MODE
5.1 Using Manager Mode ................................................................................................. 8
5.2 Manager Mode Overview............................................................................................ 9
CHAPTER 6: SERVICE MODE
6.1 Using Service Mode .................................................................................................. 12
6.2 Service Mode Overview .............................................................................................. 13
CHAPTER 7: ENGINEERING MODE
7.1 Using Engineering Overview...................................................................................... 16
7.2 Engineering Mode Overview...................................................................................... 17
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ...................................................................................................... 20
8.2 LCB LED Indicators ................................................................................................... 23
8.3 Charging The Battery ................................................................................................. 24
8.4 Error Code List............................................................................................................ 25
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.1 Control Board Set Replacement ................................................................................. 26
9.2 Key Control Board Replacement ................................................................................ 27
9.3 TFT-LCD Module Set / Touch Panel Replacement..................................................... 28
9.4Receiver Set Replacement ......................................................................................... 29
9.5 Generator Replacement.............................................................................................. 31
9.6 ECB Replacement....................................................................................................... 32
9.7 Tension Control Replacement ..................................................................................... 34
9.8 Spiral Spring Set Replacement................................................................................... 37
9.9 Belt Pulley Set Replacement ...................................................................................... 38
9.10 Fly Wheel Set Replacement ....................................................................................... 40
9.11 Battery Replacement ................................................................................................... 42
9.12 LCB Replacement ....................................................................................................... 43
CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 RXP Specifications...................................................................................................... 44
10.2 Fasteners and Assembly Tools ................................................................................... 44
10.3 Assembly Instructions ................................................................................................ 45
10.4 Phoenix Console WI-FI Set Installation ..................................................................... 48
10.5 Phoenix Console RFID Set Installation ...................................................................... 51
CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 Software Upgrade Instructions ................................................................................... 55
TABLE OF CONTENTS

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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION

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2.1 READ AND SAVE THESE INSTRUCTIONS
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
This Rower is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the MATRIX
Rower.
Use the Rower for its intended purpose as described in this manual. Do not use attachments that have not been recommended by the
manufacturer.
Never drop or insert any object into any opening in the product. If an object should drop inside, carefully retrieve it while the unit is not in use. If
the item cannot be reached, contact Matrix Fitness or authorized dealers.
Never operate the Rower if it is not working properly, or if it has been damaged or immersed in water. Return it to Matrix Fitness or authorized
dealers for examination and repair.
Keep hands and feet clear at all times from moving parts to avoid injury.
Do not reach into, or underneath the unit, and do not tip the unit on its side during operation.
Do not use the Matrix Rower outdoors, near swimming pools or in areas of high humidity.
Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
Do not remove the side shrouds. Service should only be done by an authorized service technician.
Close supervision is necessary when used near children, invalids or disabled people.
When the Rower is in use, young children and pets should be kept at least three meters / ten feet away.
Assemble and operate the unit on a solid, level surface. Place the unit at least one meter / three feet of clearance from any obstructions, including
walls and furniture.
Do not wear any clothing that might catch on any moving parts of this Rower.
Place handle in hooks before letting go.
Do not let handle fly into console bracket.
Perform proper maintenance as described in the Maintenance section of this manual.
CAUTION: If you experience chest pain, nausea, dizziness or shortness of breath, STOP exercising immediately and consult a physician
before continuing.
CAUTION: Any changes or modifications to this equipment could void the product warranty.
2.2 LOCATING THE UNIT
0.6 m
2 ft
0.6 m2 ft
0.6 m
2 ft
LOCATION OF THE UNIT
Place the equipment on a level and stable surface away from direct sunlight. The intense
UV light can cause discoloration on the plastics. Locate your equipment in an area with
cool temperatures and low humidity. Ensure a minimum clearance width of 0.6 meters (24”)
for access to and passage around MATRIX equipment. Please note, 0.91 meters (36”) is
the ADA recommended clearance width for individuals in wheelchairs. Do not place the
equipment in any area that will block any vent or air openings. The equipment should not be
located in a garage, covered patio, near water or outdoors.
Store the vertical unit on a solid and level surface.
0.6 m2 ft

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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.3 BEFORE GETTING STARTED
GETTING STARTED
Read the Owner’s Manual before setting up the Matrix Rower. Place the unit where it will be used before beginning the setup procedure.
CHOOSING A LOCATION
The site should be well-lit and well-ventilated. Place the Rower on a structurally solid at surface and kept a few feet from the wall or any equipment.
If the site has a heavy plush carpet, to protect the carpeting and machinery, you should place a rigid plastic base under the unit.
Please do not place the Rower in an area of high humidity, such as the vicinity of a steam room, indoor pool, or sauna. Exposure to intensive water
vapour or chlorine could adversely affect the electronics, as well as other parts of the machine.
BEFORE YOUR FIRST ROW
Consult your physician. Be sure that it is not dangerous for you to undertake a strenuous exercise program.
Improper technique such as extreme layback or jumping off the seat can result in injury.
Start each workout with several minutes of easy rowing for a warm-up.
Start your exercise program gradually. Row no more than 5 minutes the rst day to let your body adjust to the new exercise.
Gradually increase your rowing time and intensity over the rst two weeks. Do not row at full power until you are
comfortable with the technique and have rowed for at least a week. Like any physical activity, if you increase the volume
and intensity too rapidly, fail to warm up properly, or use poor technique, you will increase the risk of injury.
The best resistance setting for a great cardiovascular workout is in the range of 3-5. Rowing with the resistance setting too
high can be detrimental to your training program because it may reduce your output and increase your risk of injury.
Aim for a stroke rate (spm) of between 24 and 30 spm (strokes per minute).

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3.1 CARE AND MAINTENANCE INSTRUCTION
DO NOT use any equipment that is damaged and or has worn or broken parts. Use only replacement parts supplied by your country’s local
MATRIX dealer.
MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for any reason. They contain important information. If unreadable or missing,
contact your MATRIX dealer for a replacement.
MAINTAIN ALL EQUIPMENT: Preventative maintenance is the key to smooth operating equipment as well as keeping your liability to a
minimum. Equipment needs to be inspected at regular intervals.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. MATRIX dealers will
provide service and maintenance training at our corporate facility upon request.
DAILY MAINTENANCE ITEMS
Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service. If you notice any of
these, obtain service.
Matrix Fitness recommends the Rower be cleaned before and after each workout. The following daily maintenance tips will keep your unit
operating at peak performance:
Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or acid-based
cleaners.
Keep the display console free of fingerprints and salt build-up caused by sweat.
Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation of the unit.
Check for dust inside flywheel with flashlight.
QUARTERLY MAINTENANCE ITEM
Inspect rope for damage, wear, frays and inspect crimp under rubber collar, replace if suspect.
CHAPTER 3: PREVENTATIVE MAINTENANCE

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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
HOME SCREEN DEFAULT SCREEN (500M SPLIT)
A
I
E
H
B
F
J
C
G
D

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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION - CONTINUED
The RXP has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of
the interface is highly encouraged.
A) POWER BUTTON: Press to wake display/power on. Press and hold for 3 seconds to put display to sleep. Press and hold for
10 seconds to power off.
B) LANGUAGE SELECTION
C) CLOCK
D) MENU: Touch to access various functions before or during your workout.
E) WORKOUTS: Touch to access a variety of target training options or preset workouts, fitness tests and drag ratio.
F) SIGN IN: Touch to sign in using your XID (RXP-WF, RXP-WFRF).
G) CURRENT SCREEN: Displays what screen you are currently viewing.
H) FEEDBACK WINDOWS: Displays Time, SPM, Watts, Heart Rate (BPM), Distance or Calories. Feedback varies based on
current screen.
I) CHANGE SCREEN: Swipe display left or right to cycle between different run screen options. Or select a metric with an
orange triangle to go straight to a desired screen.
J) TARGET TRAINING SCREEN: Press to return to target training screen when a target training option has been set. Press the
target icon to set a specific training goal and activate the LED color wrap.
• PERSONAL INFO: Enter weight, age and gender to ensure caloric data and the power-to-weight ratio is more accurate.
• BATTERY: Battery level is shown at the bottom of the MENU screen. Rowing can wake/power the console on. If the RXP is
being used in the self-powered mode and the battery continues to deplete, please plug in the Rower RXP.

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FIRST TIME SETUP SCREENS
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION - CONTINUED
Note:
1. The Network Setup / Features only show including Wi-Fi board console.
2. The console serial number writes from barcode: CFC26ODMJHTXXXXXXXXXXX.

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CHAPTER 5: MANAGER MODE
5.1 USING MANAGER MODE
1) To enter Manager Mode, hold the screen "MATRIX" for 5's, when the display will show the keyboard, press "ENTER, 1, 0, 0, 1, ENTER" on
the number keypad and Manager Mode will appear on the display.
2) Manager Mode is divided into 9 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Update, Network
Setup, Asset Management, Hardware , Statistic and Service.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the " " to exit Manager Mode.