Matrix C7xi User manual

CLIMBMILL OWNER’S MANUAL
C7xi
C7xe
C5x
C3x

2
3 IMPORTANT PRECAUTIONS
9 CLIMBMILL ASSEMBLY
15 LOCATION & SETUP
17 TROUBLESHOOTING & MAINTENANCE
21 CLIMBMILL OPERATION
37 CLIMBMILL WORKOUTS
45 PRODUCT SPECIFICATIONS

3
IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
When using a Climbmill, basic precautions should always be followed, including the following: Read all instructions before
using this product. It is the responsibility of the owner to ensure that all users of this product are adequately informed of all
warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support at the number
listed on the back panel of the OWNER’S MANUAL.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.

4
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.
DANGER
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
•An appliance should never be left unattended when plugged in. Unplug the entertainment equipment from outlet when not in
use and before putting on or taking off parts.
•This product must be used for its intended purpose described in this Owner’s Guide.
•To prevent electrical shock, never drop or insert any object into any opening.
•Do not remove side covers. Service should only be done by an authorized service technician.
•Never operate the machine with the air opening blocked. Keep the air opening clean, free, of lint, hair and the like.
•Never operate the product if it has a damaged cord or plug, if it is not working properly, if it has been damaged, or immersed
in water. Return the unit to a service center for examination and repair.
•Do not carry this unit by entertainment equipment power cord or use cord as handle.
•Keep any of the entertainment equipment power cords away from heated surfaces
•Keep hands and loose clothing away from moving parts.
•Close supervision is necessary when the machine is used by or near children or disabled persons.
•Do not use outdoors.
•Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
•Connect this machine to a properly grounded outlet only.
•To disconnect, turn all entertainment controls to the off position, then remove plug from outlet.
•Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
•Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
WARNING

5
•Use the unit only as described in the unit guide and owner’s manual.
•Incorrect or excessive exercise may cause injury. If you experience any kind of pain, including but not limited to chest pains,
nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.
•Do not wear clothes that might catch on any part of the unit.
•Always wear athletic shoes while using this equipment.
•Do not jump on the unit.
•At no time should more than one person be on unit while in operation.
•This unit should not be used by persons weighing more than specified in the OWNER’S MANUAL SPECIFICATIONS
SECTION. Failure to comply will void the warranty.
•Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp
cloth only; never use solvents. (See MAINTENANCE)
•The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or
taking off parts.
•Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
•At NO time should pets or children under the age of 14 be closer to the unit than 10 feet.
•At NO time should children under the age of 14 use the unit.
•Children over the age of 14 or disabled persons should not use the unit without adult supervision.
•Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.
•To disconnect, turn all controls to the off position, then remove plug from outlet.
•Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an
authorized service technician.
•This unit is not equipped with a free wheel. Step speed should be reduced in a controlled manner.
•Heart rate monitoring systems may be inaccurate.
•Over exercising may result in serious injury or death.
•If you feel faint, stop exercising immediately.
WARNING

6
DEDICATED CIRCUIT AND ELECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same
circuit. The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a
time. Once a breaker has been turned off, the only thing that should not have power to it are the units in question.
No lamps, vending machines, fans, sound systems, or any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection
coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one
circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated).
Please refer to NEC article 210-21 and 210-23. Any alterations to the standard power cord provided could void all
warranties of this product.
For units with an integrated TV (7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial
cable with ‘F Type’ compression fittings on each end will need to be connected to the cardio unit and the video
source. Additional power requirements are not needed for the add-on digital TV. For units with an add-on PCTV (5x),
the TV power requirements are separate.
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to
colder temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room
temperature before first time use. Failure to do so may cause premature electronic failure.
CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT. READ
OWNER’S MANUAL BEFORE USE.
CAUTION

7
110 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 110 V Climbmills require the use
of a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 5-15R and have the same configuration as
the plug. No adapter should be used with this product. These
Climbmills can be daisy-chained together with up to 4 units per
15 A dedicated circuit. Matrix daisy-chain cord adapters are
sold separately.
220 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 220 V Climbmills require the use
of a 216-250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a
non-looped (isolated) neutral/ground for power. This outlet
should be a NEMA 6-15R and have the same configuration as
the plug. No adapter should be used with this product. These
Climbmills can be daisy-chained together with up to 4 units per
dedicated 15 A circuit. Matrix daisy-chain cord adapters are
sold separately.
220 NEMA 6-15P
PLUG
110 NEMA 5-15P
PLUG
North American power cord
plugs shown. Depending on
your country, the plug type
may vary.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or
breakdown, grounding provides a path of least resistance
for electric current to reduce the risk of electric shock.
The unit is equipped with a cord having an equipment-
grounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all
local codes and ordinances. If the user does not follow
these grounding instructions, the user could void the
Matrix limited warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the
proper gauge wire must be used from the circuit breaker
box, to each outlet that will have the maximum number
of units running off of it. If the distance from the circuit
breaker box to each outlet, is 100 ft (30.5 m) or less, then
12 gauge wire should be used. For distances greater
than 100 ft (30.5 m) from the circuit breaker box to the
outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an
energy saving / low-power mode when the unit has not
been in use for a specified period of time. Additional time
may be required to fully reactivate this unit once it has
entered the low-power mode. This energy saving feature
may be enabled or disabled from within the ‘Manager
Mode’ or ‘Engineering Mode.’

8
 All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible
for any additional installation charges associated with return visits.
 Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.
WARNING: Failure to follow these specifications can cause damage to your product and can
void the warranty.
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
ADD-ON PCTV (3X & 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least
1.2 A of current (either from 110 V or 220 V). No more than 12 PCTVs should be used for each 15 A circuit and no more
than 16 PCTVs should be used for each 20 A circuit. The power outlet should have the same configuration as the plug.
No adapter should be used with this product. An RG6 coaxial cable with ‘F Type’ compression fittings will need to be
connected between the video source and each add-on PCTV unit.
ADD-ON DIGITAL TV (3X & 5X)
Additional power requirements are not needed for the add-on digital TV. An RG6 coaxial cable with ‘F Type’ compression
fittings will need to be connected between the video source and each add-on digital TV unit.

9
CLIMBMILL ASSEMBLY
There are several areas during the assembly process that special attention must be
paid. It is very important to follow the assembly instructions correctly and to make sure
all parts are firmly tightened. If the assembly instructions are not followed correctly,
the unit could have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the unit, the assembly instructions must be
reviewed and corrective actions should be taken.
Before proceeding, find the unit’s frame serial number located as shown in the
illustration and enter it in the space provided below. The console serial number
is located on a barcode sticker on the console, near the connection between the
console and the mast.
ENTER YOUR SERIAL NUMBERS AND MODEL NAME IN THE BOXES BELOW:
» Use the information above for initial setup and when calling for service.
WARNING
FRAME SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
MODEL NAME:
MATRIX
CONSOLE SERIAL NUMBER LOCATION
FRAME SERIAL NUMBER LOCATION

10
INCLUDED FASTENERS
6mm ALLEN WRENCH
5mm ALLEN WRENCH
REQUIRED TOOLS
Prior to assembling the unit, unpack all of the contents
of the box and make sure that all necessary components
are present. Review the contents of the hardware
package for completeness.
Contact Matrix Customer Service at 1(866) 693-4863 to
report any missing items.
Please make sure that the power plug is not plugged into
the wall outlet while completing the following procedure.
To ensure correct assembly of the unit, carefully read and
follow all assembly steps.
BEFORE YOU BEGIN
Qty: Sketch: Part Name: Bag:
4SOCKET HEAD BOLT
(M8x25L) Black
20 SOCKET HEAD BOLT
(M8x20L) Blue
2SOCKET HEAD BOLT
(M8x35L) Green
3SOCKET HEAD BOLT
(M8x16L) Green
4SOCKET HEAD BOLT
(M8x16L) Blue
4ARC WASHER Blue
8FLAT WASHER Blue
5FLAT WASHER Green

11
ASSEMBLY STEP 1
 Open BLACK HARDWARE BAG
 Carefully route the wires up console mast.
 Attach the console mast to the frame using
the provided bolts. Securely tightly, being
careful not to pinch any wires.
SOCKET HEAD BOLT(M8x25L) 4BLACK
BLACK HARDWARE BAG CONTENTS :

12
8
R
L
GREEN BAG
CURVED WASHER x2
8
6
6
6
6
UPPER HANDLEBAR
BOTTLE HOLDER
6
CURVED WASHER x2
SOCKET HEAD BOLT(M8x20L) 20 BLUE
SOCKET HEAD BOLT(M8x16L) 3GREEN
SOCKET HEAD BOLT(M8x35L) 2GREEN
SOCKET HEAD BOLT(M8x16L) 4BLUE
CURVED WASHER 4BLUE
FLAT WASHER 8BLUE
FLAT WASHER 5GREEN
ASSEMBLY STEP 2
 Open BLUE HARDWARE BAG
 Attach Lower Handlebar using provided bolts.
Tighten securely at base and mast.
 Attach Upper Handlebar using provided blots.
Carefully route and connect all wires to the
console mast. Tighten securely.
 Attach Bottle Holder using provided bolts.
 Repeat on the other side.
BLUE & GREEN HARDWARE BAG CONTENTS

13
ASSEMBLY STEP 3
 Remove the five pre-attached console screws
from back of console.
 Carefully connect all wires coming from the
mast to the inside of the console.
Note: Depending on the console, not all cables
coming from the mast will need to be connected.
 Attach console to console mast using
provided bolts. Secure tightly, being careful
not to pinch any wires.
For C3x, skip page 14 and continue on page 15.
SOCKET HEAD BOLT(M5x12L) 5
CONTENTS ARE PRE-ATTACHED:

14
CASTER WHEELS
SWEAT COLLECTOR TRAY
CONTROL ZONE
LEVELERS
C5x, C7xe, C7xi ASSEMBLY STEP 4
 Connect the wires from the frame to the
Base Step.
 Lift the Control Zone over the caster
wheels. Push down firmly on both sides
until it seats firmly.
 Slide the Sweat Collector Tray under the
Climbmill, latching the handle to the base.
ASSEMBLY COMPLETE!
C7XE SHOWN

15
LEVELERS
END CAPS
C3x ASSEMBLY STEP 4
 To attach end caps, slide (1) over
(2) and then slide (3) into (4).
C3X ASSEMBLY COMPLETE!
1
2
3
4

16

17
LOCATION & SETUP

18
LOCATION OF THE UNIT
Place the unit on a level and stable surface away from direct
sunlight. The intense UV light can cause discoloration on the
plastics. Locate your unit in an area with cool temperatures and
low humidity. Please leave a clear zone behind the unit that is at
least 24” (600 mm). This zone must be clear of any obstruction
and provide the user a clear exit path from the machine. Do not
place the unit in any area that will block any vent or air openings.
The unit should not be located in a garage, covered patio, near
water or outdoors.
LEVELING THE UNIT
Locate a level, stable surface to position the equipment. The
equipment has levelers located below the bottom step. To access
the levelers, remove the end caps (C3X) or CONTROL ZONE
(C5X, C7XE and C7XI). CAUTION: There is an electrical plug
located under the CONTROL ZONE and will need to be unplugged
before the cover can be completely removed. Use an allen wrench
to level the unit. Once stable, replace parts as they were removed.
HEIGHT REQUIREMENTS
The Climbmill adds 30 - 38” (76 - 96.5cm) to a users height.
For example, a 6’ (183cm) tall user will be 8’6” - 9’ 2” (259.5 -
279.5cm) off the floor.
BEFORE USING THE UNIT
PERFORM INITIAL SETUP.
Our equipment is heavy, use
care and additional help if
necessary when moving. Failure
to follow these instructions could
result in injury.
WARNING
24” 600 mm
Never operate product if it has a
damaged cord or plug, if it is not
working properly, if it has been
damaged, or immersed in water.
Contact Customer Tech Support
for examination and repair.
WARNING
AUTO STOP
SENSOR
CONTROL ZONE
(C5X, C7XE, C7XI)

19
TROUBLESHOOTING
& MAINTENANCE

20
RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and look of your equipment.
 Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on the climbmill. Paper towels are abrasive and
can damage surfaces.
 Use a mild soap and damp cloth. DO NOT use ammonia based cleaner or alcohol. This will cause discoloring of the
aluminum and plastics it comes into contact with.
 Do not pour water or cleaning solutions on any surface. This could cause electrocution.
 Wipe the console, heart rate grip, handles, foot pads and handlebars after each use.
For cleaning 7xe and 7xi displays, use distilled water in an atomizer spray bottle. Spray distilled water onto soft, clean, dry
cloth and wipe display until clean and dry. For very dirty displays, adding vinegar is recommended.
CAUTION: Be sure to have proper assistance to install and move the unit in order to avoid injury or damage.
CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix
Fitness.
MAINTAIN LABELS AND NAMEPLATES.
Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness
Systems for a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT
Preventative maintenance is the key to smooth operating equipment, as well as keeping the user’s liability to a minimum.
Maintain a clean area around the equipment, free from dust and dirt. Equipment needs to be inspected at regular intervals.
Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix
Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper
arrangements are made.