Matterport Pro2 3D Camera MC250 User manual

Caring for Your Camera
COMPLIANCE
European Compliance
Conforms to the following Standards:
Document No.
EN 301 489-1
EN 301 489-17
EN 301 893
EN 55032
EN 55024
EN 60950-1
Title
Radio Equipment, EMC, Common Technical Requirements
Radio Equipment, EMC, Specific conditions for Broadband Data TX Systems
5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the RED Directive
Electromagnetic Compatibility, Class B Emissions
Electromagnetic Compatibility, Immunity
Information Technology Equipment, safety
Following the provisions of the following Directives:
2014/30/EU
2014/35/EU
2014/53/EU
2012/19/EU
2006/66/EC
2011/65/EU
Australian Standards:
EN 301 489-1
EN 300 489-17
EN 301 893
EN 55032
AS/NZS 60950-1
AS/NZS 4268
EMC Directive
Product Safety Directive
Radio Equipment Directive
Directive on Waste Electrical and Electronic Equipment
Batteries and Accumulators Waste Batteries Directive
Restriction of Hazardous Substances (RoHS) Directive
Radio Equipment, EMC, Common Technical Requirements
Radio Equipment, EMC, Specific conditions for Broadband Data TX Systems
5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the RED Directive
Electromagnetic Compatibility, Class B Emissions
Information Technology equipment, safety
Radio Equipment and Systems - Short Range devices - Limits and methods of measurement
Japanese Radio Notice:
警告 この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的とし ていますが、この装
置がラジオやテレビジョン受信機に近接して使用されると、受信障害を 引き起こすことがあります。 取扱説明
書に従って正しい取り扱いをして下さい。 WCC 1 - B
FCC WARNING
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference; and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment
has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult Matterport or an experienced radio/TV technician for help.
• Changes or modications not expressly approved by Matterport could void the user’s authority to operate the equipment.
INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT (ISED) CANADA
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
WARRANTY
Limited Warranty. Matterport warrants the Camera against defects in material and workmanship for a period of one (1) year from original date of
shipment, or such longer period under any extended warranty purchased by You at Matterport’s then-available extended warranty rate (collectively,
the “Warranty Period”). This limited warranty is for the benet of the original purchaser only and is not transferable. THIS LIMITED WARRANTY IS
IN LIEU OF ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WRITTEN, ORAL OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY SHALL NOT APPLY IF THE CAMERA HAS BEEN
REPAIRED OR ALTERED, EXCEPT BY MATTERPORT, OR IF IT HAS BEEN SUBJECTED TO MISUSE, NEGLIGENCE, OR ACCIDENT. In the event
any defect in the material or workmanship of the Camera arises during the Warranty Period, Matterport’s sole liability shall be (at the option of
Matterport) to repair, provide a refund for, or replace any Camera returned by You during the Warranty Period, provided that (a) Matterport is notied
in writing by You of the claimed defect(s) during the Warranty Period, (b) the Camera is returned to Matterport in the undamaged original Camera
packaging, and (c) Matterport’s examination of the Camera discloses to its satisfaction that the defect(s) were not caused by misuse, negligence,
accident, or unauthorized repair or alteration by You or on Your behalf. All shipping costs to Matterport from any location in the United States, or
from Matterport to any location in the United States, for any Camera that is repaired or replaced under this limited warranty, will be at Matterport’s
expense; provided, however, that You will bear the expense of shipping any such Camera to or from any non-U.S. location. MATTERPORT’S ONLY
LIABILITY AND YOUR EXCLUSIVE REMEDY FOR ANY CLAIM OF A DEFECT IN THE CAMERA, WHETHER ARISING IN TORT OR CONTRACT, IS AS
STATED IN THIS SECTION 5. IN NO EVENT SHALL MATTERPORT OR ITS AFFILIATES OR LICENSORS BE LIABLE FOR ANY LOSS OR DAMAGE,
WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF
FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT. IN PARTICULAR, MATTERPORT SHALL NOT BE LIABLE FOR (A)
LOST PROFITS, (B) LOST DATA, (C) LOSS OF BUSINESS, GOODWILL OR REPUTATION, OR (D) FOR ANY OTHER SPECIAL, EXEMPLARY, PUNITIVE,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, EVEN IF MATTERPORT HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT WILL THE TOTAL CUMULATIVE LIABILITY OF MATTERPORT AND ITS AFFILIATES AND LICENSORS UNDER THIS
AGREEMENT FROM ALL CAUSES OF ACTION OF ANY KIND, INCLUDING TORT, CONTRACT, NEGLIGENCE AND STRICT LIABILITY, EXCEED THE
LESSER OF THE TOTAL AMOUNTS YOU PAID TO MATTERPORT UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRECEDING YOUR
CLAIM(S), OR $500. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. WITHOUT
LIMITING ANY OTHER CONDITION SET FORTH IN THIS SECTION, MATTERPORT WILL HAVE NO WARRANTY OBLIGATION HEREUNDER IF YOU
FAIL TO RETURN THE CAMERA IN THE UNDAMAGED ORIGINAL PACKAGING OR IF YOU HAVE INSTALLED ANY FIRMWARE IN THE CAMERA
OTHER THAN THE FIRMWARE INITIALLY EMBEDDED IN THE CAMERA OR ANY FIRMWARE UPDATE SUBSEQUENTLY PROVIDED BY MATTERPORT.
APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR SOME OR ALL OF THE FOREGOING LIMITATION OF LIABILITY,
SO SOME OR ALL OF THE FOREGOING DISCLAIMERS AND/OR LIMITATION MAY NOT APPLY TO YOU.
NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR
OUR FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.
5
Specications
Input Voltage 15 V from Matterport Power Supply only
Battery Type Lithium-Ion Battery
Battery Capacity ~8 Hours (continuous use)
Charge Time ~4.5 Hours
Weight Approx. 3.5 kg (7.6 lbs)
Dimensions (H x W x D) Approx. 229 x 260 x 111 mm (9.0 x 10.25 x 4.38 in)
Color Black
Wireless Connection WiFi 802.11 n/ac 5 GHz
The available modes may be restricted in your country
Mounting Connections Female 3/8-16 thread
Acra-Swiss style quick release
Operating Temperature 10 - 32° C
Storage Temperature 0 - 40° C
6
MC250 Camera Power Supply
Input Voltage 100 - 240 V
Input Current 2 Amps
Input Frequency 50/60Hz
Output Voltage 15 V
Output Current 6 Amps
TRANSPORTING YOUR CAMERA
The Matterport Pro2 3D Camera is sensitive and carefully calibrated. Always transport your
camera in a padded carrying bag or case and handle with care. When transporting in a
vehicle, ensure that the camera is secured and will not shift.
If traveling by air, we recommend keeping the camera in your carry-on luggage. If you must
transport the camera in checked luggage, use a hard, padded case with foam inserts.
Always ship your camera in the original padded shipping box provided by Matterport.
LENS CARE
Treat your Matterport Pro2 3D Camera lenses as you would DSLR lenses. When necessary,
remove dust from your lenses using a small, bulb-style hand air pump with a soft lens brush.
Remove fingerprints from lenses with camera lens cleaner and a microfiber cloth. Always
clean by first dusting the lens, then applying cleaner to the cloth (not directly to the lens).
STORAGE & TEMPERATURE
Do not use or leave the camera at very high temperatures. For example, in strong direct sunlight
or in a vehicle in extremely hot conditions. The battery performance will be degraded and its
service life will be decreased.
The camera should be stored at room temperature. If the camera is not used regularly, then take
it out once every 3 months and charge it. If in storage for longer than a year, then the camera
should be fully discharged and recharged.
Matterport Immersive Media Platform™
Essential User Guide:
Matterport Pro2 3D Camera™ MC250
Matterport, Inc.
352 East Java Drive
Sunnyvale, CA 94089 U.S.A.
matterport.com
support.matterport.com
© 2017 Version 770-00005-11102017-RevF EN/EU

Safety
Before using the camera, please ensure that you read and understand the safety precautions
described below. Always ensure that the camera is operated correctly.
Keep these safety instructions where all those who use the product will read them.
WARNINGS
Do not open or disassemble the camera. The camera contains no user-serviceable parts inside.
This product contains a Li-ion battery. Do not attempt to open or service the battery. Batteries
are only intended to be removed by a professional.
Use only the included power supply. Do not use with a power converter/transformer.
1
Notices
This symbol indicates that electrical and electronic equipment
is to be collected separately. The following apply only to users in
European countries:
• This product is designated for separate collection at an appropriate
collection point. Do not dispose of as household waste.
• Separate collection and recycling helps conserve natural resources
and prevent negative consequences for human health and the
environment that might result from incorrect disposal.
• For more information, contact the retailer or the local authorities
in charge of waste management.
• Matterport will not be held liable for any damages resulting from
the use of this product.
• While every effort has been made to ensure that the information
in these manuals is accurate and complete, we would
appreciate it were you to bring any errors or omissions to the
attention of Matterport Customer Support at
support.matterport.com.
This symbol on the battery indicates that the battery is to be
collected separately. The following apply only to users in European
countries:
• All batteries, whether marked with this symbol or not, are designated
for separate collection at an appropriate collection point. Do not
dispose of as household waste.
• For more information, contact your Matterport Local Reseller or the
local authorities in charge of waste management.
2
Introduction
MATTERPORT PRO2 3D CAMERA
The Matterport Pro2 3D Camera reliably captures all the data needed to create immersive 3D
Spaces from the real world.
Though it is a complex instrument for capturing visual (RGB) and depth data, the camera is
easy to use, as most of the operation has been automated to ensure consistent scan results
with every use.
The Matterport Pro2 3D Camera consists of an array of three sensors mounted on a motor
which rotates the camera 360˚ to capture the RGB and depth data needed to create a 3D
replica of a real-world location.
Other required items (not included):
• Tripod with 3/8- 16 mount rated for minimum load capacity of 4.5 kg (10 lbs)
- Recommended tripods can be found on matterport.com/tripods
• Matterport Capture for iOS may be downloaded free from the iTunes store
• Compatible with Apple iPad™
- A current list of compatible iPads can be found on matterport.com/ipads
• Quick-release base such as the Sunwayfoto MAC - 14 Arca Clamp
• For use outside the U.S., a plug adapter may be needed for the power supply
Optional recommended items (not included):
• Other current Matterport User Guides can be found at matterport.com/user-guides
• Padded carry case or bag
3Camera Diagram 4
Items included:
1 – Matterport Pro2 3D Camera,
MC250 Series
1 – Power Supply for MC250
FRONT VIEW
Sensors with RGB
Cameras
REAR VIEW
Cooling Vents
WiFi Indicator
Power Button
Check Battery Button
LCD Display Screen
Power Supply Jack
BOTTOM VIEW
Cooling Vents
Tripod Mount and
Quick Release Adapter Plate
CE Marking
Wi-Fi Indicator
CE Marking
Handle with Care
WEEE Directives
(See Notices.)
Li-ion
LCD Display messages
If the LCD Display reports “Boot Timed Out” or any type of “Fault”, please contact
support.matterport.com. This occurs rarely, but once it occurs, it can indicate a potentially
serious problem. Rebooting may or may not x the error. The camera may no longer
function until repaired.
Symbols used on the camera