Memco MC-2CM10-100-F-20-000 User manual

1
DCP
Digital Communication Platform
Installation Guide
Ref No MC-xCM10 850 ML Version 4
Part numbers:
2G (RS232): MC-2CM10-100-F-20-000
3G (RS232): MC-3CM10-100-F-20-000
In the Box
+ 2G or 3G DCP
+ Antenna
+ P-5 H-2V connector (x1)
+ P-3.5 H-4V connector (x1)
+ P-10 H-2V connector (x1)
+ Grey clamp (x2)
+ Manual
2G (RS422/ 485): MC-2CM10-100-F-40-000
3G (RS422/ 485): MC-3CM10-100-F-40-000
Not Included
+ Screwdriver
+ SIM card
PRODUCT DESCRIPTION
The Digital Communications Platform (DCP) provides an information gateway between
all compatible connected Avire devices in the lift shaft and our online monitoring
platform the Avire Hub. The product is installed as a stand-alone device and doesn’t
require connection to the controller panel.

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ELEVATOR SAFETY
Please follow all Health and Safety rules & take all necessary precautions before and
during installation.
SETTING UP THE DCP
Avire SIM cards come activated and ready to be installed. If a non-Avire SIM card is
used, please make sure that the SIM card is activated and unlocked.
3. Connect the antenna on the DCP to J2 and
ensure it is completely tightened.
NOTE: Only use antennas authorised by Avire.
4. Connect the battery to J3.
5. Wait for the LED lights to turn on.
Check the SIM LED to make sure it is
green or amber (check step 10). If it’s
ashing red check it’s been inserted
correctly and then unlock the SIM
card using instructions on page 4.
6. Check the signal strength by using the built-in
network signal strength scanner. To use the signal
scanner function:
+Turn SW1 dipswitch 1 to ON (check dipswitch 4 is
also ON)
Please refer to pages 12 and 13 for the full picture
and connector information
1. Open the DCP with a PZ1 screwdriver.
2. Insert SIM into J4, pushing the SIM until it click.
SIM0
J2
J3
J4
SW1

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+LEDs on the front of the DCP unit will show the network signal level
+
+
+
+
+
+
+
+
+
+
You can check the status of the power supply, battery, connection, coverage or
Phone Line (SLIC) at any time by referring to the LED Indicators (page 14).
7. Connect the power supply 230VAC to J6 using the 3pin connector supplied with
the unit.
Note: The signal scanner will
indicate the best location for the
device to receive signal, Network
coverage will vary based on local
conditions.
+Once nished turn SW1 dipswitch 1 back to OFF.
Neutral
Live
SW1
J6

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8. Clamp the power cable using the grey clamp provided inside the box.
9. Place the lid back on the top of the DCP and fasten the lid with the screw.
10. Turn on the power to the DCP. The RUN LED on the DCP should change colour
from ashing amber to ashing green when the mains power connection is made.
If you see any other colour, please consult the LED Indication list on page 14.
RUN LED ashes green Power supply is OK
BAT LED is always on Battery is OK
SIM LED is green or amber Device is connected to the network
Coverage LED is green or amber Good coverage
SLIC LED is green Device is in standby
J6
11. To x the device in position, drill two holes in the wall and insert the plugs and
screws provided with the device. Hang the DCP on these two points using the tear-
shaped holes at the back box of the DCP (mid points of holes are 105mm apart).
12. If a non-Avire SIM card is used, APN settings must be set prior to conguring it on
the Avire Hub; please refer to “Setting Parameters on non-Avire SIM cards” (page
5). If the SIM LED is ashing red, please see “SIM Card unlocking” (see page 4).

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SIM CARD UNLOCKING
Important Note: An Avire SIM card doesn’t have a SIM PIN code; if the SIM LED is
ashing red, please make sure that the SIM card has been inserted correctly. The SIM
PIN code for other network providers may vary and it can usually be
found on the outer plastic case of the SIM card.
OPTION 1
Disable the blocking PIN code using a conventional mobile phone. Plug the SIM into a
dierent mobile device and delete SIM PIN code in the device settings.
OPTION 2
You can program the PIN code of the SIM card into the DCP using an analogue phone
plugged into to the J1A or J9 connection (please see page 12 for more details).
Enter DCP conguration mode: wait for DCP voice command
Enter SIM card PIN parameter:
xxxx is the SIM PIN code given by the service provider for SIM.
Example if SIM PIN code is required: *1# xxxx#
At this point, the SIM card LED (middle LED) will stop ashing red. If it does not, make
sure the SIM is correctly inserted and you have entered the correct PIN.
OPTION 3
You can remotely enter SIM PIN code into DCP by texting:
P1234, P090 xxxx
This option can only be used if DCP is already connected
Important Note: Check ADDITIONAL INFORMATION FOR PROGRAMMING THE DCP
on page 11 for more information.

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SETTING PARAMETERS ON NON AVIRE SIMS
OPTION 1
Super settings allow quick and easy conguration of APN settings, depending on the
country and network provider. Congure settings for the DCP based on the tables
below.
Example:
Digit 1 0 1 2 3 4 5 6
Country Default Spain Portugal Italy UK Germany France
Digit 1 Digit 2 Digit 3
Country SIM Network Type of connection
The Digital Communications Platform comes pre-congured with factory settings of 000 (this
conguration doesn’t specify any use case or country).
Digit 2 Spain Portugal Italy UK Germany France
0default default default default default default
1AvireSim AvireSim AvireSim AvireSim AvireSim AvireSim
2Telefonica MEO Wind O2 Telekom DE Orange
3Orange NOS TIM EE ABD SFR
4Vodafone Vodafone Vodafone Vodafone Vodafone DE Bouygues Telecom
5Iliad 3 O2 DE Free Mobile
6tre(3) Virgin BASE
71P Swisscom
8Telit Telit Telit BT A1 Telit
9GiGa tmobileAT
Digit 3 0 1 2 3
Type Transparent Gateway Avire Hub P100 P100 + Avire Hub
Digit 1 Digit 2 Digit 3
Country SIM Network Type of Connection
Example
4 = (UK) 3 = (EE) 1 = (Avire HUB)
Once all digits are selected, the text
needs to be sent to the SIM card
telephone number along with the
PIN code and command. Response
should show:

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OPTION 2
If super settings are not used, then APN settings need to be set up manually:
Command Description
P060 (P zero six zero) APN address
P061 (P zero six one) APN username
P062 (P zero six two) APN password
P063 (P zero six three) Type of connection
These parameters must be congured by sending an SMS to the SIM card number.
Examples for various regional providers are shown below:
Carrier APN name - P060 APN username - P061 APN password - P062
Vodafone UK wap.vodafone.co.uk wap wap
O2 Germany surfo2 (blank) (blank)
Orange France Orange.fr orange orange
Other APN settings are available on the web and can be easily found online. If an APN
is incorrect for the provider or is not set up correctly, the DCP will not check into the
Avire HUB.
Important Note: The default PIN code for DCP is always 1234.
Example of an SMS for single SIM card device (for example if the SIM card is from
Vodafone):
Pin1234, P060 wap.vodafone.co.uk, P061 wap, P062 wap, P063 1
If either APN username and/or APN password are (blank) (O2 Germany example) and
the DCP is congured to be used with the Avire Hub, then the text message will be:
Pin1234, P060 surfo2, P063 1
P063 0 1 2 3
Type Transparent Gateway Avire Hub P100 P100 + Avire Hub
If everything is congured correctly, you will receive a text within a few minutes:

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Obtaining the CCID number
AVIRE SIM CARDS
Avire SIM cards come unlocked to be used with our products
immediately after plugging them in and setting correct Super settings.
You will need to know the CCID number to add this information to the
Avire Hub.
The CCID Number is shown on the back of the SIM card and also on the outer plastic
case of the SIM card (highlighted in red on the picture below).
Important Note: CCID number consists of 19 digits.
NON-AVIRE SIM CARDS
It is also possible to retrieve the CCID number by sending a SMS command to a SIM
card telephone number; the command needs to be separated by a comma as shown
below:
Pin1234, P005?
You will receive a text with the CCID number back within a few minutes; in this example,
the number shown after “P005=” is the CCID number of this SIM card.
Important note: Example CCID number is highlighted in red on picture above.
You will need to retrieve the CCID number when the DCP installation is set up on the
Avire Hub online platform. Please make sure that if this installation is set up by the
oce, they know the details for installation.

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AVIRE HUB
Please contact your local sales oce for access to the Avire Hub.
The link to the Avire Hub is http://avirehub.avire-global.com
To view installation tutorial videos please go to the “Help” section of the Avire Hub.
Click on “Installations” in the menu on the side
and then on “Buildings”. Inside of “Buildings” tab
click on “Create Building”
Enter information relevant to your installation in General data

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On the other side of the page please enter the number of elevator group you have in
this installation and how many elevators you have in the group. As an example, if this
is a simplex installation the number of elevator groups will be “1” and the number of
elevators will also be “1”. If it’s a duplex installation it will be “1” and “2” respectively.
You can also edit the group names to easily identify installations. Once all information
is entered click “Next”.
In the new page, you should be able to see Groups and Elevators. Click on “Add
Gateway” under “Gateway” tab and select “DCP”. A pop up window will appear where
you can enter the SIM information (Note: Avire SIMs are (+31), but this doesn’t aect
costs). Enter all required information and then click “Apply”.
Note: The Background Call Period is the frequency of test checks and 72hrs is the
maximum period as per guidance from standards.