Mercado Medic REAL 9000 PLUS Series Assembly instructions

20-06352-UK-03
INSTRUCTIONS FOR ASSEMBLY, USE & CARE
REAL 9000 PLUS/EL/ADULT/CHILD/MINI/COXIT
REAL 9000 PLUS is a Class I medical device. It is CE marked in accordance with the Swedish Medical Products
Agency’s code of statutes for medical devices, LVFS 2003:11, and has been tested and approved in accordance with
EN 1335, IEC 60601 and EN 12182. All textiles used in the chair have been tested and approved in accordance with
EN 1021-1 and EN 1021-2. Mercado Medic AB is certified to ISO 9001, ISO 14001 and ISO 13485 and complies with
applicable labour and environmental legislation.
If you have any questions about your product or if something unexpected has happened, please contact your dealer
first, otherwise you are welcome to contact us at Mercado Medic AB.
PDF versions of our instructions for use and care with magnification options can be found on our website:
www.mercado.se. Information is also provided on the website about accessories that can be installed on Mercado
Medic’s chairs, as well as any field safety notices, prescribing support or recalls of products and accessories.
We reserve the right to make changes to this manual and its contents.
REAL®9000 PLUS SERIES
Doc. no: 20-06352-UK-03
Art. no: 804838
Amended 2020-12-04
Valid from 2017-06-01
Sufficient competence in the safe use of this product is achieved by carefully reading
through these instructions for use and care before using the chair for the first time.
Assembly for use ..................2
Familiarise yourself with REAL 9000
PLUS .............................3
Important information & class .......3
Expected service life ...............4
Cleaning & care....................4
Instructions for destruction .........4
Symbols ..........................5
Reconditioning and service ..........5
Individual adaptation...............7
User manual ......................8
Brake.............................8
Seat height/lifting mechanisms ......8
Seat tilt (option) ...................8
Reversed seat tilt or full
seat tilt backwards (Option) .........9
Backrest mechanism ...............9
Armrests..........................9
Setting the coxit flaps..............10
Rotation release (Option). . . . . . . . . . . 10
Charging .........................10
Charging, Cont. ...................11
TABLE OF CONTENTS
Adult
Child/Mini
Coxit
Manual
El 24V
YOUR REAL® 9000 PLUS

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Standard backrest mechanism Medic backrest mechanism
ASSEMBLY FOR USE
Brake lever
Remove the chair from the cardboard box. Place the
brake lever in the brake lever bracket (1) on the right or
left side.
Backrest mechanism
Assemble the backrest mechanism by pushing the backrest support post on the backrest
mechanism (3) down to the desired level. Then tighten all of the knobs and levers (4).
Neck support
If the chair comes with a neck support, place the neck
support mechanism in its bracket on the backrest as
illustrated. Then tighten all of the knobs and levers (5).
Armrests
Loosen the controls for the armrest (2). Set the
desired level in height and width. Tighten all
controls (2).
The chair is now ready for use! >>
1
3
4
4
4
4
3
2
5
5

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IMPORTANT INFORMATION & CLASS
• REAL PLUS EL complies with protection class II, internal battery.
• REAL PLUS EL complies with protection type B.
• REAL PLUS EL has been EMC tested and tested in accordance with EN 60601-1-1 and EN 60601-1-2, and must
therefore be handled in accordance with our instructions for use and care.
• REAL PLUS EL complies with IP 21. IP2X covers contact protection for fingers etc., preventing access to hazardous
parts with fingers or similar. IPx1 covers vertical drip protection, light shower from above.
• Max. user weight, adult: REAL PLUS MANUAL 140 kg. REAL PLUS EL 150 kg.
• Max. user weight, child: REAL PLUS MANUAL 75 kg. REAL PLUS EL 75 kg.
• REAL 9000 PLUS is approved to stand with the brake applied on inclines up to five degrees in all directions. If the chair
is standing with the brake applied on steeper inclines, it may begin to slide.
• NOTE! The electrical functions on REAL PLUS EL chairs may be used for max. 10 % of the time (max. 2 mins/20 mins).
The electronics measure activity, except that for raising and lowering, and shut down the electrical functions if this
time limit is exceeded.
• Only tested and approved batteries and chargers from Mercado Medic AB may be used with REAL PLUS EL.
• Warning! Do not plug any accessory, other than those customised by Mercado Medic AB, into the control system’s
contacts.
• Mercado Medic’s armrests, seats, backrests, etc. have been developed and produced to be free from toxic substances
and allergens.
• The chair is tested and approved for use between +5°C and +40°C and 15 to 90 % non-condensing humidity. If the
chair has been stored in an environment outside these limits, it must be left to acclimatise before use in order to
ensure that it can be used safely.
• REAL PLUS EL has an electric lifting mechanism that can lift the patient so high that, in the worst case, a risk is
introduced. If the patient cannot get out of the chair from its highest position, then the seat height should never be
higher than the position at which the patient’s feet touch the ground. The only exception to this is cases where the
patient can summon help via a home-help alarm or telephone.
• If REAL PLUS EL is equipped with leg support, the user’s feet must remain on the footplate when using the electrical
functions.
• The chair must be operated with care. Before moving off, consideration must be given to the surroundings. Any pets or
children on the floor could be easily run into. The chair must only be used to sit on and should not be regarded as a toy
by either children or adults.
• REAL PLUS EL is approved for transportation/storage at temperatures between -25°C and +60°C and up to 90 % non-
condensing relative humidity.
• The chair must be transported in the intended cardboard box on a pallet. If the chair is transported by car, it must be
strapped in place using straps over both the base and the seat, and it should be set to the lowest possible seat height.
• Repairs and other technical measures may only be carried out by personnel authorised by Mercado Medic AB.
• The chair must not be used at altitudes greater than 2,000 m above sea level.
• REAL Plus is always delivered as standard with seat, backrest and armrests, and a handheld controller for chairs with
electrical functions.
• REAL PLUS chairs must not be moved when the seat is in the raised position.
• The warranty period is two (2) years unless otherwise agreed. For warranty cases, please contact Mercado Medic AB.
• The expected service life is ten (10) years.
• REAL PLUS can be complemented with a variety of accessories. All accessories must be installed so that there is no
risk of small parts (such as fuses, etc.) coming loose. All cables must be secured with cable ties to the chair’s frame to
minimise the risk of strangulation.
The REAL chair has interchangeable components, accessories and functions with setting options for individual
adaptation. The chair must only be used by the person for whom it was prescribed and for the purpose for which
it is intended. The chair is intended for indoor use only and must not be used outdoors. The chair must not be
exposed to extreme cold or heat, prolonged sunlight or other radiation. The chair must not be exposed to water,
other fluids or chemicals. Warning! Metal surfaces may become very hot if they are exposed to direct sunlight. The
chair must not be equipped with any accessories or components other than those approved by Mercado Medic
AB. To maintain the CE marking, modifications or changes must not be carried out without Mercado Medic AB’s
approval. Repairs and other technical measures may only be carried out by personnel authorised by Mercado
Medic AB. Read this manual carefully before using the chair for the first time.
Necessary information before use
1. Adjust the armrests to a suitable height and lock the knob for height adjustment.
2. Fit the backrest support post in the intended bracket and lock the knob for height adjustment of the backrest.
3. Fit the brake lever in the intended bracket (left or right side). Does not apply to electric brakes.
4. All knobs and levers must be tightened before sitting in the chair.
5. The brake on the chair must always be applied when getting in and out of the chair. The brake must be checked on a regular basis.
6. Applies to electric chairs: Charge the chair according to the instructions in this manual, see page 11.
NOTE! The chair should be charged daily.
7. The chair must not be used with the backrest and/or armrests removed.
FAMILIARISE YOURSELF WITH YOUR REAL 9000 PLUS

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CLEANING AND CARE
EXPECTED SERVICE LIFE
• The chair should be wiped down and kept free from dust and dirt.
• The chair should be washed using a disinfectant with a pH of 7-12 (concentrated), with the exception of the padding.
• Plush upholstery has to be washed with a foam wash:
1. Remove loose dirt, crumbs and the like.
2. Apply a thin layer of foam and rub the foam in evenly with a damp cloth.
3. Wipe with a clean and lightly dampened cloth.
4. Vacuum clean when dry.
• Artificial leather has to be washed with soapy water or alternatively wiped down with an alcohol solution, e.g.
disinfectant.
• Leather upholstery requires a little extra maintenance:
- Spills must be wiped up immediately with a damp cloth, never use strong cleaning agents.
- Prevent upholstery from coming into contact with personal care products, such as make-up, hair gel, etc.
- Do not allow pets on leather furniture, as their claws may scratch the leather.
- Avoid direct and prolonged exposure to sunlight, as this can cause the leather to fade over time.
• For functional reasons, seats, backrests and other padded parts are not made from impermeable materials. Padded parts
should be replaced during reconditioning for hygienic reasons.
• The electric lifting mechanism should be checked regularly for dust, dirt and stability: Raise the seat to its highest
position. Clean with a cloth. Do not use any water or solvents. Then lubricate the cylinder using a thin layer of Teflon or
silicone-based grease.
• The user or their assistant should remove dust, wipe clean and dry off the padded parts on the chair in accordance with
the instructions above to the best of their ability and as needed. If this is not done satisfactorily, the chair will need to be
reconditioned in order to guarantee hygienic safety.
The expected service life of the Product is ten years when used in accordance with the instructions in this manual.
The Product's date of manufacture can be found together with the serial number on one of the silver labels on the
Product's chassis, marked with Lev/Del and stated in the format YYWW (number of year and week).
As a user of the Product, you should contact your prescriber, technical aids centre or distributor if the Product
shows reduced or altered performance.
After the expected service life, it is important to make an overall assessment of the Product before continuing
to use it. After the expected service life, Mercado Medic AB cannot guarantee the suitability and safety of the
product, as Mercado Medic AB has no control over how the product has been used and wear and tear. The overall
assessment of the Product should be carried out by the healthcare organisation if the product is prescribed,
and, as a minimum, should take into account how the Product has been used, the condition of the Product and
its component parts, whether the Product has been reconditioned and been serviced, when this occurred, what
actions have been taken on these occasions and the reason for the actions.
In markets outside Sweden and Norway where a distributor has sold the Product directly to the user (where
applicable), and therefore there is no responsible prescriber, periodic maintenance must be carried out according
to instructions in the section Reconditioning and Service in addition to the overall assessment above.
After the expected service life, Mercado Medic AB cannot guarantee the provision of spare parts. CE marking is
not affected by expected service life.
Combustible:
• Seat
• Backrest
• Armrest
• Neck support
• Other padded parts sold by Mercado Medic AB
Electronic waste:
• Motors
• Cables
• Control system
INSTRUCTIONS FOR DESTRUCTION
Metal:
• Base
• Electric lifting mechanism
• Gas pistons
• Gas springs
• Seat frame
• Backrest mechanism
• U-bars and armrest mechanism
• Other metal parts in products sold by Mercado Medic AB
PLEASE NOTE! Battery has to be sorted separately.

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SYMBOLS
1. Seat height up/down.
2. Seat tilt forewards/
backwards.
3. Back recliner
forwards/backwards.
4. Activate/release brake.
5. Risk of crushing.
Potential risks indicated.
6. Warning! Read the manual
before use.
7. Charging connection.
8. Separation of source materials
9. The product is part of a
recycling process.
10. Product classified as type B
applied part in accordance with
IEC 60601-1.
11. Max. user weight
12. Time in use for electrical
functions
8-12
6-7
5
1-4 24VDC
RECONDITIONING AND SERVICE
! Important information for reconditioning and servicing REAL 9000 PLUS chairs (hereinafter referred to
as the Product):
- The Product does not require periodic maintenance in cases where it has a responsible prescriber in the
healthcare sector. In markets outside Sweden and Norway where a distributor has sold the Product directly
to the user (where applicable), and therefore there is no responsible prescriber, periodic maintenance must
be carried out every other year throughout the Product’s entire life cycle according to sections 1-10 in this
section.
- A thorough visual inspection must be performed of the Product’s main components in connection with service
and reconditioning in order to ensure the user’s safety. These include the base, lifting mechanism, seat frame,
back recliner and U-bars for armrests. The inspection must include welds, lockable functions and settings.
- The user must not sit in the Product while it is being reconditioned or serviced or during maintenance.
- Do not use high pressure washers when cleaning the Product.
- When checking the base, always inspect the weld between the base’s front and rear legs. Any indication of
cracks in the material or paint in this area should be regarded as reason to replace the base, or the Product.
- In case of reduced braking action, check both the stability of the base and the condition of the brake rubber.
If the Product is not resting on all four wheels in the unbraked position, the Product must be withdrawn from
service immediately. Check for instability in different locations and directions to rule out the floor as the cause
of any instability.
1. Electronics unit
1.1. Electronics/function/cleaning
Check the electronics and see which
electrical functions are connected. Test
electrical functions; if the chair does not
work, try connecting the charger for at
least 10 seconds. Check for any damage
to the electronics box.
1.2. Control unit / function /
cleaning
Check the functions of the controls,
and check that the housing is intact and
that all buttons are working. Wipe the
controls with a cloth lightly dampened
with disinfectant; this is to avoid the risk
of cross-infection. Do not use solvents,
bleach, polishes, synthetic detergents,
polishing waxes or sprays on the chair.
1.3. Connectors / attachment
Check that cables and connectors are
intact and properly secured. Make sure
that cables and connectors cannot be
pinched or crushed.
1.4. Batteries/battery charger/
function
Check that the charger is working
and that the housing and cables are
undamaged.
Check the batteries’ voltage and that
there is not too great a difference
between the batteries’ charge; this
indicates that a battery cell has failed.
1.5. Electric seat tilt / function
Check that the actuator is not visibly
damaged. Check the function of the
actuator’s moving parts. Ensure that all
locking screws are tightened to avoid
any play in the end position.
1.6. Electric backrest / function
Check that the actuator is not visibly
damaged. Check the function of the
actuator’s moving parts. Ensure that all
locking screws are tightened to avoid
any play in the end position.

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1.7. Electric brake / function
Check that the actuator is not visibly
damaged. Check the function of the
actuator’s moving parts. Ensure that all
locking screws are tightened to avoid
any play in the end position.
Check all joints and that the clamp
mounting on the brake shaft and base
tube is correctly positioned.
2. Electric lifting mechanism
2.1. Noise / sliding clutch
Listen for any abnormal noise in the
electric lifting mechanism, and replace
the electric lifting mechanism if a
bearing is defective in any way. The
electric lifting mechanism can be
sent to Mercado Medic AB for repair/
reconditioning.
Load the chair and check that the
electric lifting mechanism does not
slip to lowered. Otherwise ensure the
correct torque for the sliding clutch.
2.2. Rotation lock / lubrication
Check that there is no play in the
electric lifting mechanism in the
direction of rotation. If there is, replace
the electric lifting mechanism. The
electric lifting mechanism can be
sent to Mercado Medic AB for repair/
reconditioning.
2.3. Attachment / tightening
Check that the seat frame and base are
correctly assembled and tightened.
2.4. Cabling / wear
Inspect cables for any signs of wear,
pinching or crushing.
3. Chassis
3.1. Welds
Check all welds carefully for signs of
cracks, corrosion, movement, etc.
3.2. Bolted joints
Check and tighten all bolted joints.
Replace screws that have damaged
heads or threads.
4. Brakes
4.1. Function / wear
Replace the brake rubber and check
that the brake is working properly.
4.2. Plastic plugs / guide bushings
Make sure that guide bushings and
plastic plugs are properly secured, and
replace worn or damaged parts.
5. Castors
5.1. Function / roll / swivel
Remove hair and dust from the castors
and check castors and castor housings
for wear and play, which may indicate
defective bearings. Check that the
castors swivel and the housings
rotate as expected. Replace castors if
necessary.
5.2. Attachment / tightening
Check that the castors’ screws are
intact and tightened.
6. Seat frame
6.1. Mechanics / welds
Check all welded parts carefully
(especially when mounting tilt
mechanisms, as these parts carry the
most load).
6.2. Bolted joints / tightening
Check and tighten all bolted joints.
Replace screws that have damaged
heads or threads.
6.3. Plastic plugs / guide bushings
Make sure that guide bushings and
plastic plugs are properly secured, and
replace worn or damaged parts.
6.4. Seat / replacement / cleaning
Replace the seat with a new one and
wash or replace any covers.
6.5. Control / lubrication
Make sure that all knobs and wheels on
the seat frame are working and that they
lock correctly.
6.6. Gas spring tilt / function
If the chair is equipped with gas tilt
controls, check that these lock securely
and that there is no gradual change in
tilt when loaded. Check and replace
damaged wires and sheaths.
6.7. Crank tilt controls / wear
If the chair is equipped with crank tilt
controls, check that there is no play and
that all screws are tightened.
6.8. Coxit mechanism / control
Make sure that the knobs for the flaps
turn easily and are securely locked with
the counter nut.
7. Backrest mechanism
7.1. Function / wear
Check and replace any worn parts,
and make sure that moving parts are
working correctly.
7.2. Attachment / tightening
Check that all screws, knobs and wheels
lock properly and that the spring button
clips are working correctly.
7.3. Plastic plugs / guide bushings
Make sure that guide bushings and
plastic plugs are properly secured, and
replace worn or damaged parts.
7.4. Backrest / replacement /
cleaning
Replace the backrest with a new one
and wash or replace any covers.
7.5. Gas spring lever / function
Check the gas pressure and stability
of the gas spring. Ensure that it locks
securely and that there is no gradual
change in the backrest angle when
loaded. Check and replace damaged
wires and sheaths.
8. Armrests
8.1. Function / wear
Check and replace any worn parts and
make sure that locking mechanisms and
moving parts are working correctly.
8.2. Plastic plugs / guide bushings
Make sure that guide bushings and
plastic plugs are properly secured, and
replace worn or damaged parts.
8.3. Armrest plates / replacement /
cleaning
Replace armrest plates with new ones.
8.4. Armrest mechanics / function
Check all welds and that there is no
damage to the tube system that may
impair or weaken the structure.
9. Accessories
9.1. Restoration
Remove any accessories that are not
normally installed on the chair and
inspect them as detailed below before
potentially placing them in storage.
9.2. Mechanics
Check all welds and that there is no
damage to mechanical parts that may
impair or weaken the structure.
9.3. Function / wear
Check and replace any worn parts and
make sure that locking mechanisms and
moving parts are working correctly.
9.4. Padded parts
Discard padded parts to prevent cross-
infection, and discard or wash covers
according to washing instructions.
10. Final inspection
10.1. Testing
Test the chair’s functionality and that all
individual functions, electrical functions
and brakes are working correctly. If the
chair is to be stored for a period, the
chair must be put in sleep mode using
the appropriate 9V adapter to save the
batteries.
RECONDITIONING, CONT.

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GUIDELINES FOR INDIVIDUAL ADAPTATION OF MERCADO MEDIC AB’S PRODUCTS
Adaptations may be made only by personnel who have completed Mercado Medic AB's training for service and
reconditioning. Parts that are on the list of current combination agreements at
www.mercado.se/mercado-dokument may be fitted while retaining Mercado Medic AB’s CE marking.
Before fitting a part that is not on the list of current combination agreements, the customer’s authorised personnel
must contact Mercado Medic AB for written approval.
Parts to be evaluated must be sent physically to Mercado Medic AB, either by the customer or the supplier of
the part in question. Mercado Medic AB will then contact the supplier of the part in question; if a combination
agreement is deemed to be of interest, Mercado Medic AB performs a risk analysis on the part. Once the risk
analysis is complete, the customer receives a written opinion.
Chairs that have been modified according to the following must be verified by Mercado Medic AB in order for
Mercado Medic AB to retain product liability.
• Padded parts such as seats, backrests, armrests, side supports, trunk supports and headrests can be
adapted so long as they do not exceed the existing external dimensions on the product.
• The centre of gravity over lifting devices must be maintained/centred for optimum function.
• Padded parts must be able to withstand the applicable flammability requirements and other
environmental requirements.
• Surfaces that are loaded with significant vertical forces must not fall outside the area (base) that is formed
by the points of the castor centres.
If these guidelines are met, Mercado Medic AB retains the product liability for its product.
Products that are specially modified by the health care services outside Mercado Medic AB’s directive, where
the health care services also take over the product liability, can be restored to their original condition. This must
be carried out by an authorised technician approved by Mercado Medic AB. Mercado Medic AB then takes back
product liability in accordance with the CE marking 93/42 EEC; Medical Devices Directive MDD.
If you have any questions regarding adaptations/special adaptations, contact Ronny Fogelqvist:
Tel. [phone]
E-mail ronny.fogelqvis[email protected]

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SEAT HEIGHT/LIFTING MECHANISMS
There are two types of lifting mechanisms:
Gas spring and electric. There are standard and low
seat heights. Controls for the gas spring can be placed
under the seat or armrest. Electric controls are fitted
under the armrest as standard.
NOTE! Lightweight people may need help raising and
lowering seats controlled by a gas spring.
Controls
1. Seat height. Gas spring – move lever up.
2. Seat height. Electric – move switch up/down.
3. Seat height. Electric – controls in separate box.
Left button = up.
Right button = down.
1
3
2
3
SEAT TILT (OPTION)
There are three types of seat tilt:
Crank, gas spring and electric.
Controls for the gas spring can be placed close to the
left rear edge of the seat or under the armrest. Electric
controls are fitted under the armrest as standard.
Standard seat tilt range is +15º/- 8º.
Controls
1. Seat tilt. Crank-operated – turn knob
2. Seat tilt. Gas spring – move lever back
3. Seat tilt. Gas spring – move lever up
4. Seat tilt. Electric – move switch up/down.
5. Seat tilt. Electric – controls in separate box.
Left button = forward
Right button = backward.
Gas spring lever under the seat Electric controls under the
armrest
Gas spring lever under
the armrest (option)
Electric regulator, handheld controller/
Joystick is available as an option.
The separate box is shown in the
picture.
Gas spring lever under the
seat
2
Gas spring lever under the
armrest
3
Crank-
operated
1
Electric controls,
handheld controller
5
1
BRAKE
NOTE! The brake on the chair must always be applied
when getting in and out of the chair. The brake must be
checked on a regular basis. In case of wear, change the
brake rubber. The braking function may be reduced on
uneven surfaces.
There are three types of brake:
Brake lever, foot brake and electric brake.
Controls
1. Brake, PLUS base 48 move lever forward
2. Brake, PLUS base 43 move lever backwards, pedal down
3. Electric brake, press button
4. Electric brake, press button
5. Brake lever bracket – to brake the chair even when the
armrest is extended in width: loosen the screw on the brake
lever bracket using a 6 mm hex key, pull out the bracket,
fasten the screw in the next hole and tighten the screw hard
using the hex key.
1
2
4
Handbrake Electric regulator
Handheld controller
(option)
Foot brake
5
Electric brake (option)
Electrically controlled
4
USER MANUAL


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ARMRESTS
Controls
1. Height adjustment
2. Width adjustment
3. Folding 1
1
13
2
2
2
BACKREST MECHANISM
There are four types of backrest mechanisms:
Standard, Medic, Comfort and Electric.
All are available in a low and high design (illustrated
chairs all have a low backrest). All backrest
mechanisms have separate controls for height, depth
and angle. The Medic model has extended depth
adjustment.
Controls
1. Height
2. Backrest mechanism angle
3. Backrest angle
4. Depth
5. Backrest angle. Electric – controls in separate box.
Left button = forward
Right button = backward.
NOTE! Make sure that the Medic backrest mechanism is
adjusted in the bracket so the spring button clip locks and
the backrest mechanism cannot be pulled out.
Standard
Standard Foldable armrests
(option)
1
1
3
3
2
2
4
Medic (option) Comfort (option)
1
1
2
33
REVERSED SEAT TILT OR FULL SEAT TILT BACKWARDS (OPTION)
Controls
1. Armrest placed here follows the seat tilt
2. Armrest placed here does not follow the seat tilt
3. There are 3 positions. When position 3 is chosen, the
chair must be fitted with a base extender
1. Forward 15˚, back 8˚ – Standard seat tilt
2. Forward 8˚, back 15˚ – Reversed seat tilt
3. Forward 0˚, back 23˚ – Full seat tilt backwards
3
2
1
3
2
1
Electric regulator,
handheld controller
(option)
5
1
22
Electric control
(option)

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SETTING THE COXIT FLAPS
REAL PLUS Coxit/EL
There are two options for adjusting the coxit flaps. On
chairs without seat tilt, the knobs are located under the
front edge of the seat. On chairs with seat tilt, the knobs
are located under the rear edge of the seat.
Controls
1. Loosen, set the desired angle and tighten.
2. Turn the knob to lower/raise the flap.
2
1
CHARGING
Battery charger 2240-24V (art. no. 804428) must be used to charge the chair. Because the chair is certified as
a unit together with the charger, additional tests are required if you want to use a different charger. If using a
different charger or different batteries to those which are provided alongside the product by Mercado Medic
AB, the CE marking and Mercado Medic AB’s product liability will cease to be valid for any cases regarding the
battery, charging or other electronics of the chair. The battery should be charged on a daily basis. Fully charging
the battery on a daily basis will take 2-6 hours. In order to preserve the battery’s service life, it is important that
it never becomes fully discharged, as this can damage the battery cells. If the chair is equipped with a handheld
controller, the battery level can be determined by checking the indicator lights (1). On a full charge with a high
electric lifting mechanism, you can raise the chair fully up/down up to 120 times with a load of 80 kg, or up to 90
times with a load of 150 kg.
How to charge the chair
Connect the jack plug (2) on the charger to the charging outlet (3) (the charging outlet can be placed under the
chair’s seat or armrest, depending on agreement or preference). Then plug the charger into a wall socket. The LED
on the charger will indicate that charging is under way. When the LED changes colour from orange to green, the
battery is fully charged.
None of the electrical functions will work while the chair is charging. The chair must be charged in a safe manner.
For this reason, choose a wall socket that is easily accessible to plug the charger into. The charger’s cable is 1.8 m
and must not be extended. In case of emergency, disconnect the chair from the mains by unplugging the charger
from the wall socket. Do not sit in the chair while it is charging.
Connecting and disconnecting the battery
During longer periods of storage, the battery is automatically disconnected after seven days. The battery can also
be forced into a disconnected state by connecting a 9V power supply (art. no. 804823) to the charging outlet and
waiting at least five seconds before disconnecting the power supply. If the handheld controller is used, all of the
indicator lights will flash when the battery is disconnected and the power supply can then be disconnected. When
the battery is disconnected, it must be charged every four months in order to retain its functionality. If these
charging instructions are followed, the battery will maintain sufficient capacity for four years. To reconnect the
battery to the system again, connect the battery charger to the charging outlet and wall socket. Wait at least five
seconds before disconnecting the battery charger. The battery is now activated again and the system is ready for
use. We recommend leaving the charger in place and fully charging the battery after the product has been stored
with the battery in a disconnected state.
ROTATION RELEASE (OPTION)
PLEASE NOTE! The rotation must be locked in position
when getting in and out of the chair. Check that the catch
has "clicked" in.
Controls
1. Turn clockwise to disengage, and counterclockwise to
lock.
1

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11
CHARGING, CONT.
Before first use
This product is delivered by Mercado Medic AB with the battery disconnected. Before first use, the battery must be
connected to the system. This is done by connecting the battery charger to the charging outlet and the wall socket.
Keep the battery charger connected until the battery is fully charged. This will be indicated by a green light on the
charger’s LED. If you are using the handheld controller, this will also be indicated by the three green battery LEDs
on the controller, which will start to flash at the same time. The battery may also need to be charged when it has
been disconnected, as a certain degree of self-discharge always occurs for batteries.
NOTE!
It is particularly important to charge the battery on chairs with electric brakes, electric tilt mechanisms and
electric backrests because these functions require a high battery capacity to be maintained. Guarantee these
functions by recharging the battery once a day. The battery may only be replaced by personnel authorised by
Mercado Medic AB. See assembly instructions, Battery Replacement.
Troubleshooting for electrical functions on your chair
There are no movements at all:
• The battery might need to be charged. See the instructions above.
• The duty cycle may have been exceeded. If the duration of use of the electrical functions is approaching the
limit value, the warning light on the handheld controller starts flashing (the ! symbol). If the duration of use
exceeds the limit value, the electrical functions are switched off and cannot be used again until the system has
recharged. If the user presses a button before the system has recharged, the warning light will flash.
• An internal error may have been detected by the system, which then shuts down one or all of the function
channels and switches on a warning light on the handheld controller. The system will be reset automatically
after 10 seconds. If the error has been resolved, then all channels will be unlocked and the warning light will
be switched off.
• The button lock may be enabled. To enable or disable the button lock for a function, press and hold both of the
directional buttons of the relevant function for at least three seconds.
The electrical functions on the chair are slow:
• The battery needs to be charged. See the instructions above.
If none of the above measures are able to resolve the problem, servicing may be required. Please contact your
dealer or get in touch with Mercado Medic AB. You will find our contact details on the last page of this manual.
Emergency stop
If, for whatever reason, the system does not interrupt a movement after the corresponding function button has
been released, the movement can be interrupted by pressing any of the other buttons on the handheld controller.
If a fixed control unit is being used instead of a handheld controller, the same emergency stop function can be
initiated by pressing the button for movement in another direction.
32
A. Charging is required
B. Battery level
C. Warning light (internal
error/button lock)
1
A B C

20-06352-UK-03
Mercado Medic AB Telephone & Fax E-mail & Internet
Tryffelslingan 14 Tel. [phone] E-mail [e-mail]
SE-181 57 Lidingö Fax [phone] Internet www.mercado.se
CONTACT MERCADO
Head office
Tryffelslingan 14, SE-181 57 Lidingö
Postal address
Box 1074, SE-181 22 Lidingö
The switchboard is open: Mon-Fri 08.00-16.30 (CET/
CEST)
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Service and technical support
Box 1074, SE-181 22 Lidingö
Telephone hours for the service line: Mon-Fri
08.00-12.00 and 13.00-16.00 (CET/CEST)
Tel: [phone]
Fax: [phone]
Mobile phone: [phone]
[phone]
E-mail: [e-mail]
[Space for product label with serial number.]