Mercedes-Benz Voice Control System User manual

Voice Control System
Operating Instructions
Order no. 65157394 13 Part no. 2055844806 Edition B 2016
É2055844806!ËÍ
2055844806

Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with-
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
The following symbols are used in these Oper-
ating Instructions:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iPractical tips or further information that
could be helpful to you.
XThis symbol indicates an instruction
that must be followed.
XSeveral of these symbols in succession
indicate an instruction with several
steps.
(Y
page)
This symbol tells you where you can
find more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the
next page.
Dis‐
play
This text indicates a message on the
COMAND display.
Voice command: This text indicates a voice out-
put from the Voice Control System, or a com-
mand that you should speak.
As at 30.04.2015

Welcome to the world of Mercedes-Benz
First of all, familiarize yourself with your Voice
Control System. Read the Operator's Manual,
particularly the safety and warning notes, before
you use the voice-operated control system. This
will help you to get the most out of the system
and to avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz is constantly updating its vehi-
cles to the state of the art.
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
Integral parts of the vehicle include:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass the
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant motor-
ing.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055844806 É2055844806!ËÍ

Index ....................................................... 3
Operation ............................................... 4
Effective Voice Control System use. ... 6
Essential commands ............................. 8
2Contents

A
Address book
Command list .................................. 10
C
CD
Command list .................................. 11
Command list
Address book commands ................ 10
Music search ...................................12
Navigation commands ....................... 8
Telephone commands ........................ 8
Command types .....................................5
D
Dialog
Canceling...........................................4
Continuing .........................................4
Interrupting ........................................ 4
Starting .............................................. 4
E
Entering digits ....................................... 5
F
Functions
Operable ............................................ 5
G
Global
Commands .........................................5
H
Help function .........................................6
Help window .......................................... 6
I
Individualization ....................................6
L
Language setting ...................................5
Local
Commands .........................................5
M
MP3
Command list .................................. 11
Multifunction steering wheel ............... 4
Music search
Command list .................................. 12
N
Navigation
Command list ..................................... 8
O
Operating safety .................................... 4
R
Radio
Command list .................................. 10
S
SatRadio
Command list .................................. 10
Spelling ................................................... 5
T
Telephone
Command list ..................................... 8
V
Voice recognition
Notes on improving ............................ 6
Index 3

Operating safety
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communications equipment in
the vehicle.
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Do not use the Voice Control System in an emer-
gency as the sound of your voice can change in
stressful situations. This could cause a delay in
completing your phone call in a timely manner.
Familiarize yourself with the functions of the
Voice Control System voice control system
before beginning your journey. Only operate the
voice control system when traffic conditions
permit.
Useful information
iThis Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions.
iRead the information on qualified specialist
workshops in the vehicle Operator's Manual.
Using the multifunction steering
wheel
The Voice Control System is operational approx-
imately thirty seconds after the ignition is
switched on.
óStarts the dialog with the
Voice Control System
ñEnds the dialog with the
Voice Control System
XReduces the volume during
voice output
WIncreases the volume during
voice output
8Mute function
Voice prompting
XTo start a dialog: press the óbutton on
the multifunction steering wheel.
After a tone has sounded, you may say a com-
mand.
XTo correct an entry: say the correction
command.
You will be prompted to say a new command.
XTo select an entry from the selection list:
say line number or what it contains.
XTo browse the selection list: say the con‐
tinue or back command.
You can pause the Voice Control System any
time using the pause command or cancel the
Voice Control System using the ñor 8
button on the multifunction steering wheel. To
continue or restart the dialog, press the ó
button on the multifunction steering wheel.
4Operation

Operable functions
Vehicles with COMAND: the Voice Control
System allows you to operate the following sys-
tems, depending on the equipment in your vehi-
cle:
RTelephone
RNavigation
RAddress book
RAudio (radio, CD/DVD changer, CD/DVD
player, memory card, hard disk, Media Inter-
face, USB, Bluetooth®audio)
RVideo
Say the commands without pausing between
individual words. If you enter a non-existent
command, the Voice Control System responds
with:
RPlease repeat.
or
RPlease repeat your entry
The Voice Control System confirms when you
enter important commands and informs you
when you make an ambiguous entry.
You can terminate a voice dialog at any time by
saying the command Cancel or by pressing the
ñbutton on the steering wheel.
Command types
A distinction is made between the following
types of command in the Voice Control System:
RGlobal commands can be called up at any
time, e.g. the Help telephone or Help nav‐
igationcommand.
RLocal commands are only valid for the active
application, e.g. Next station, when radio is
on or Next track, when CD/DVD is active
RCommands, which can be used in a dialog,
e.g. Yes or OK
You can operate more than one application at
the same time. When the navigation and radio
applications are active, for example, you can use
both applications simultaneously.
Entering numbers and spelling out
Entering numbers:
RDigits from zero to nine are permissible.
RSay phone numbers as blocks of digits with
three to five digits per block.
Spelling out:
RThe letters of the alphabet and the digits one
to nine are permissible.
RSay the letters in a block of five to seven let-
ters.
RSay each letter clearly.
Changing the language setting
You can change the Voice Control System lan-
guage by changing the system language. If the
set system language is not supported by the
Voice Control System, English will be selected.
The Voice Control System is available in English,
French and Spanish.
XSelect Vehicle in the main function bar.
The vehicle menu is displayed.
XTo select System Settings: slide 6, turn
and press the controller.
A menu appears.
XTo select Language: turn and press the con-
troller.
XTo select the desired language: turn and press
the controller.
The system language is set.
Operation 5
Z

Help functions
Audible help functions
RFor information on ideal operation: say the
Help voice control system command.
RFor the current application: press the ó
button on the multifunction steering wheel
and say the Help command.
RFor continued dialog: say the Help com-
mand during a voice dialog.
RFor a specific system: say the help com-
mand for the desired system, e.g. Help
telephone.
Help window
You can use the help window to display a selec-
tion of valid commands on the COMAND display.
The commands are hidden as soon as you start
to speak.
XOpening/closing the help window: select
Vehicle in the main function bar.
The vehicle menu is displayed.
XTo select System Settings: slide 6, turn
and press the controller.
A menu appears.
XTo select Voice Control: turn and press the
controller.
XSelect Help Window.
You have switched the help window on Oor
off ª.
Improving voice recognition
The Voice Control System does not under-
stand you:
ROnly operate the Voice Control System from
the driver's seat.
RState the commands coherently and clearly
without exaggerating.
RPrevent loud noises, e.g. the fan, from inter-
fering while you make an entry.
RSay the voice tag with the same intonation
both times when creating voice tags.
An address book entry voice tag is not rec-
ognized:
REnsure that the address book entries make
sense, e.g. that first name and surname are
listed in the correct field.
RDo not use any abbreviations, unnecessary
spaces and special characters.
RCreate a speaker-dependent voice tag, if nec-
essary.
RSay the read out contacts command.
RPress the óbutton on the multifunction
steering wheel when the name you want is
read out.
A station list entry is not recognized:
RSave a speaker-dependent voice tag for the
station.
RSay the read out station list command.
RPress the óbutton on the multifunction
steering wheel when the station you want is
read out.
Individualization
General notes
Using individualization, you can fine-tune the
Voice Control System to your own voice and
thus improve voice recognition.
It is only possible to start individualization with
the vehicle stationary. After starting the session,
you will individualize the system using voice
instructions.
iIf individualization is activated, it may affect
the voice-recognition quality of other users.
Switch off individualization if it impairs the
voice-recognition quality of other users.
Individualization comprises two parts. You indi-
vidualize the system for digits in the first part
and for specific commands in the second part.
The system can be reset to the factory settings
at any time.
iIndividualization does not need to be com-
pleted in full. Even individualizing the digits
will result in a significant improvement in the
recognition rate. Individualization can be
stopped after the first part.
6Individualization
Effective Voice Control System use.

Starting new individualization
XSelect Vehicle in the main function bar.
The vehicle menu is displayed.
XTo select System Settings: slide 6, turn
and press the controller.
A menu appears.
XTo select Voice Control: turn and press the
controller.
XSelect Start New Individualization.
You will see and hear a prompt, asking
whether you would like further information.
XSelect Yes or No.
RIf you select No, the first part of individual-
ization begins.
RIf you select Yes, you will see and hear more
information.
At the end of the first part, a prompt will appear
asking whether you wish to begin the second
part.
XSelect Yes or No.
RIf you select No, individualization will be
canceled. The data is stored automatically.
RIf you select Yes, the second part will begin.
Individualization is completed at the end of
the second part.
iYou may cancel individualization using Can‐
cel or delete using Delete Individuali‐
zation and switch on or off using Individu‐
alization On.
Individualization 7
Effective Voice Control System use.

Telephone commands
Command Function
Help telephone Reads out essential phone commands
Dial number Dial phone number
Save number Saves a phone number in the address book with a voice tag for a
specific speaker
Call name Places a call by selecting a name from the address book
Read out phone book Reads out all the address book entries with phone numbers
Redial number Selects the last phone number dialed
Latest calls Displays the last phone numbers dialed
Incoming calls Displays the last incoming calls
Messages Switches to message view in the phone (text message/e-mail)
Reply Replies to messages (text message/e-mail) displayed
New message Composes a new message (text message/e-mail)
Send message Sends a message (text message/e-mail)
Forward message Forwards a message (text message/e-mail)
Navigation commands
General notes
The navigation system cannot take the prevailing traffic situation into account or recognize any
dangers or obstacles. You must therefore be constantly aware of the prevailing road and traffic
conditions so that you can recognize any dangers and react to them.
Navigation announcements are intended to direct you while driving without diverting your attention
from the road and driving. Please always use this feature instead of consulting the map display for
directions. The symbols or the map display could distract you from traffic conditions and driving.
Route guidance only provides recommendations. You must always comply with the applicable road
traffic regulations and adapt your driving style to the prevailing conditions.
General commands
Command Function
Help navigation Reads out essential navigation commands
Route information Reads out information on distance and travel time
Guidance instructions
off /Guidance instruc‐
tions on
Turns voice output or route guidance off/on
8Navigation commands
Essential commands

Command Function
Map Activates/switches map display
Map bigger /Map
smaller
Zooms in on or zooms out of map display
Switch on POI symbols Displays POI symbols on map
Read out traffic mes‐
sages
Reads out RDS-TMC traffic reports
Entering the address
Command Function
Enter town in <prov‐
ince>
Enters a city in a province
Enter province Changes province set
Enter destination Enters the city, street and house number of a destination, depend-
ing on country
Enter town Enters cities from the selected country
Enter district Enters district of the selected city
Correction Repeats previous entry
Enter zip code Enters a ZIP code
Enter street Enters street name from the selected city
Enter intersection Enters names of intersecting roads
Enter house number Enters house number of the selected street
Points of interest Selects points of interest
Last destinations Selects destination from the list of recent destinations
Save destination Saves current destination to address book
Set intermediate des‐
tination
Sets up to four intermediate destinations when route guidance is
active
Save intermediate des‐
tination
Saves a set intermediate destination when route guidance is active
Delete intermediate
destination
Deletes the intermediate destinations saved when route guidance
is active
Delete all intermedi‐
ate destinations
Deletes all saved intermediate destinations when route guidance is
active
Show intermediate des‐
tinations
Overview of intermediate destinations as well as final destination
saved
Navigation commands 9
Essential commands

Command Function
Find address Selects an address saved in the address book and start route guid-
ance
Navigate to <name> Selects a name saved in the address book and start route guidance
Read out destination
memory
Reads out address book entries with saved destination address
Start route guidance Starts route guidance after entering a valid destination
Cancel route guidance Cancels route guidance
Take alternate route Switches route guidance to another route
Address book commands
Command Function
Help address book Reads out essential address book commands
Find address Searches for an address in the address book
Find contact Searches for a name in the address book
Delete contact Deletes a voice tag from your address book
Read out contacts Have all name and voice tags in the address book read out
Delete address book Deletes individual voice tags or all the voice tags in the address
book
Open <name> Opens any address book entry
Radio commands
Command Function
Help Sirius Reads out the important satellite radio commands
FM/AM Selects a reception range
Next station/Previous
station
Switches to the next receivable station
Frequency/Point/Mega‐
hertz
Selects radio frequencies within the FM range directly
Save station Assigns a voice tag to the station currently selected
Preset <1-99> Calls up a previously saved station using its preset number
Select station Calls up receivable or saved station
Select station Calls up saved stations
10 Radio commands
Essential commands

Command Function
Station <ph:te_tu> Calls up receivable or saved station
Station number? (satellite
radio)
Enters a channel number
Select category (satellite
radio)
Selects an available category
Next category/Previ‐
ous category (satellite
radio)
Switches the category
Read out category list
(satellite radio)
Listen to the names of all categories
Category News (satellite
radio)
Selects category directly (e.g. News)
Read out station list Listen to the names of all receivable stations
Delete station Deletes a single voice tag from your station list
Delete station list Deletes all voice tags or a single voice tag from your station list
Switch on traffic
announcement/Switch
off traffic announce‐
ment
Switches traffic announcement on/off
HD radio on/HD radio
off
Switches HD radio on/off
Radio info on/Radio
info off
Switches radio information display on/off
Media commands
CD/DVD and MP3 mode
Command Function
Help audio CD/Help
DVD/Help MP3
Calls up commands for CD/DVD and MP3 mode
Next CD/Next DVD Starts CD/DVD from CD/DVD changer
CD player Starts CD
DVD Starts DVD
MP3 Starts MP3 player
Track 1-999 Selects track number from the active media source
Next track Selects the next track
Media commands 11
Essential commands

Command Function
Previous track Repeats the started track or repeats the previous track if the cur-
rent track has only been played momentarily
Next chapter Selects next chapter if the inserted DVD is divided into chapters
Previous chapter Repeats started chapter or repeats the previous chapter if the cur-
rent chapter has only been played momentarily
External devices
Command Function
Help Media Interface Reads out the Media Interface commands
Help USB Reads out the USB commands
Media Interface Calls up a device connected to the Media Interface
USB Changes to USB storage medium
Bluetooth Audio Switches to an external Bluetooth®audio device
iPod Switches to iPod®if it is connected to Media Interface
Memory card Switches to SD memory card
Music search commands
Command Function
Help search for music Reads out the music search commands
Search for music Starts a music search
Search for album Searches for an existing album
Search for artist Searches for artists
Search for composer Searches for composers
Search for year Searches for a track from a specific year
Search for genre Searches for a track from a specific music genre
Search for track Searches for a specific track
Search for playlist Searches for a specific playlist
Free music search Combines the categories of artist, album, track or composer
Music information on/
Music information off
Displays/hides track information
Random track list on/
Random track list off
Activates/deactivates random playback
12 Music search commands
Essential commands