MicroIQ CW Instruction Manual

Page 1 of 13
8/27/2020
MODELS CW, RW, SW, UW
MicroTraq App &
Keypad (Local) Administration
Instructions
LOCKER MODE

Page 2 of 13
8/27/2020
Contents
Introduction .................................................................................................................................................. 3
Modes ....................................................................................................................................................... 3
Access ........................................................................................................................................................ 3
Administration .......................................................................................................................................... 4
MicroTraq App Administration ..................................................................................................................... 4
Installation & App Set Up .......................................................................................................................... 4
Commission / Decommission Locks .......................................................................................................... 7
Lock Identification and Set Up .................................................................................................................. 8
Manage User Access ................................................................................................................................. 8
Lock Functions and Commands ................................................................................................................ 9
Auto Connect Feature ............................................................................................................................... 9
Auto Unlock Feature ................................................................................................................................. 9
Audit History ............................................................................................................................................. 9
MicroTraq App ...................................................................................................................................... 9
Computer Viewer ................................................................................................................................ 10
Keypad Administration ............................................................................................................................... 11
Examples ................................................................................................................................................. 12
Learn in a User Code ........................................................................................................................... 12
Learn in a User ProxCard ..................................................................................................................... 12
Unlocking ............................................................................................................................................ 12
Bypass the Active User Code or ProxCard .......................................................................................... 13

Page 3 of 13
8/27/2020
Introduction
This document details how to set up and use the MicroIQProx lock with either the
MicroTraq app or the keypad on the lock. These instructions are specific to locks in
locker mode. Close proximity to the lock is required.
Modes
The MicroIQProx lock can operate in two modes: station mode or locker mode. It is
easy to switch the mode of the lock if needed.
Station mode refers to a workstation or office environment where there are one or more
daily users of the lock. The lock is accessed repeatably with a ProxCard or keypad
code.
Locker mode refers to an environment such as a club, hotel or school where a single
user selects a temporary code or uses a ProxCards to access a given locker or storage
unit before each use. After accessing the lock, the ProxCard or keypad code is erased.
Access
The MicroIQProx lock can be accessed with:
ProxCards (master or user)
RFID tags/stickers (follow ProxCard add/delete instructions)
Keypad codes (master or user)
Note: The default master code is 135243. There is no default user code.
The illustration below details how to position the ProxCards for the lock to read

Page 4 of 13
8/27/2020
Administration
MicroIQProx locks can be set up using the MicroTraq app or the keypad. The MicroTraq
app has the following administration capabilities:
commission & decommission locks
enroll ProxCard
remove ProxCard access
upload audit trails
unlock command
change keypad code
switch operating modes
MicroTraq App Administration
Installation & App Set Up
The MicroTraq app requires Android Lollipop (5.x) or newer. For optimum performance,
the following devices are recommended: Google Nexus 5 or newer, Lenovo Tab 7,
Samsung AMP2, Samsung Galaxy S5 or newer, Samsung Galaxy Tab E, Sony Z3 or
newer.
Note: The MicroIQProx locks have a sleep feature to conserve battery power. When the
MicroTraq app is not connecting to the MicroIQProx loc, simply press the P on the
MicroIQProx lock keypad to ‘wake’ the MicroIQProx lock.
To install, first enable 3rd party app installations on the device:

Page 5 of 13
8/27/2020
Next, download and install the MicroTraq app:
Next, set up the MicroTraq app:
Open the MicroTraq app when you are nearby a MicroIQProx lock (that has the
battery installed).
When prompted, select ALLOW in the pop-up screen. This is an Android
requirement and the app will not function if you deny this request. MicroTraq will
not access any of your files, make and manage phone calls or send any
messages. The only data that may be used is the phone location.

Page 6 of 13
8/27/2020
At the log in screen, enter the credentials that were
provided and select OK.
If the username or password is not valid, an error
message will be displayed. Enter the correct
credentials and note it may take up to 30 seconds
for the error message to clear.
If your network is disconnected, an error
message will be displayed. Connect to an
internet enable WIFI network or use your
mobile service providers internet connection.
Go to settings (the gear button). Scroll down to
verify the version of the app is 3.51 or newer.
The Auto Connect Mode should be OFF.

Page 7 of 13
8/27/2020
Commission / Decommission Locks
Each lock must be ‘commissioned’ to use the MicroTraq app. Commissioning the lock
will add the lock to the users account and will enable the communication between the
lock and the MicroTraq app.
In the MicroTraq app: Turn ON the
‘scanning for locks’ function.
On the MicroIQProx lock keypad: Press and hold the P for 5
seconds then enter 41 P (the green LED will flash). If the
connection is successful, the lock will be listed on the
MicroTraq app screen with a yellow background.
In the MicroTraq app: Press and
hold the lock name for 3 seconds.
The yellow will turn green, indicating
that the connection is established.
The lock information card will open to input
information to identify the lock.

Page 8 of 13
8/27/2020
Lock Identification and Set Up
In the MicroTraq app, turn ON the
scanning for locks function.
If the lock is not detected, push the P
button on the MicroIQProx lock keypad
to enable to connection.
In the app, press on the lock name for 3
seconds. The lock name will change
from yellow to green.
In the app, the lock name will change
from yellow to green. Click on the green
bar.
Use the NAMES tab to set the lock name and location.
Selecting OK when finished will send the information to the
lock. The MicroTraq app will display a confirmation message
and the lock will emit an audible tone.
Manage User Access
Use the CODES tab to add or modify the keypad user code.
Selecting OK when finished will send the information to the
lock. The MicroTraq app will display a confirmation message
and the lock will emit an audible tone.

Page 9 of 13
8/27/2020
Lock Functions and Commands
Use the OPS tab to operate the lock. Functions include:
Unlock
Switch operating modes
Add or remove ProxCards (user and master)
Delete locks
Auto Connect Feature
The auto connect feature of the MicroTraq app is found in settings (gear icon). When
ON, the app will automatically connect to nearby locks. If this feature is ON and you do
not see the lock, press the P on the MicroIQProx lock keypad to initiate connection.
Auto Unlock Feature
The auto unlock feature of the MicroTraq app is found in settings (gear icon). When
ON, the locks will automatically unlock when the phone is close to the lock and the lock
is awake.
Audit History
MicroTraq App
To view activity history of a lock, select the history icon
at the top of the MicroTraq app. The lock needs to be
connected to the app to see the history

Page 10 of 13
8/27/2020
Computer Viewer
Audit history can be viewed from a computer by installing an app. The app requires
Windows and an internet connection.
Download the microIQLogViewerSetup.exe from the link provided in your email.
Double click on the download file to install
At the Window Defender Smart Screen, click on “More Info” and “Run Anyway”
Accept the license agreement and finish the installation.
Open the app and enter the credentials provided in your email.
The log viewer will display the available activity history of all the locks
commissioned on the account.
To refresh the log view, select ‘reload’ at the bottom on the screen.

Page 11 of 13
8/27/2020
Keypad Administration
Set up and administration of the MicroIQProx can also be performed directly with the
keypad. If the lock was commissioned with the MicroTraq app, it will have to be
decommissioned in order to use the keypad for programming.
Programming Chart

Page 12 of 13
8/27/2020
Examples
Learn in a User Code
Make sure the knob is in the unlocked position.
Enter a four-digit code. The green LED will illuminate.
Turn the knob to the locked position
Learn in a User ProxCard
Make sure the knob is in the unlocked position.
Touch and release the P on the lock keypad. The LED will cycle green-red-yellow for 40
seconds in which time the ProxCard needs to be presented to the lock. If not, it will time
out, signaled by the red Led flashing.
Present the ProxCard to the lock (shown in Figure 1). The green LED will illuminate.
Turn the knob to the locked position.
Unlocking
With a ProxCards: Present the valid ProxCard to the lock. The MicroIQ icon should
illuminate. If not, press the P to wake the lock and present the ProxCards card again.
The green LED will illuminate and the knob can be turned to the unlocked position.
Note: After an unsuccessful ProxCards read or a re-locking event, the lock will delay for
6 seconds before attempting to read any ProxCards.
With the keypad: Enter a valid keypad code. The green LED will illuminate and the knob
can be turned to the unlocked position.

Page 13 of 13
8/27/2020
Bypass the Active User Code or ProxCard
With the master code:
Press and hold the P on the lock keypad for 5 seconds. The green LED will illuminate.
Enter 55 and then P on the lock keypad. The green and yellow LEDs will illuminate.
Enter the master code and then P on the lock keypad. The green LED will flash three
times.
Turn the knob to the unlocked position.
The active user code and/or ProxCard are now erased.
With the master ProxCard:
Press P on the keypad and present the lock with the master ProxCard.
Turn the knob to the unlocked position.
The active user code and/or ProxCard are now erased.