MicroIQ Prox CWL User manual

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MODELS CWL, RWL, SWL, UWL
MicroTraq App &
Keypad (Local) Administration
Instructions
STATION MODE
HC

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Contents
Introduction ..................................................................................................................................................3
Modes .......................................................................................................................................................3
Access........................................................................................................................................................3
Administration ..........................................................................................................................................4
MicroTraq App Administration .....................................................................................................................4
Installation & App Set Up..........................................................................................................................4
Commission / Decommission Locks..........................................................................................................7
Lock Identification and Set Up..................................................................................................................8
Manage User Access .................................................................................................................................8
Lock Functions and Commands ................................................................................................................9
Auto Connect Feature...............................................................................................................................9
Auto Unlock Feature.................................................................................................................................9
Audit History .............................................................................................................................................9
MicroTraq App ......................................................................................................................................9
Computer Viewer..................................................................................................................................9
Keypad Administration ...............................................................................................................................11
Programming Chart.................................................................................................................................11
Examples.................................................................................................................................................12
Learn in a User ProxCard.....................................................................................................................12
Unlocking ............................................................................................................................................12
Using the Master ProxCard.....................................................................................................................12
Learn in a User ProxCard.....................................................................................................................12
Remove a User ProxCard ....................................................................................................................13
Delete All User ProxCards ...................................................................................................................13

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Introduction
This document details how to set up and use the MicroIQProx lock with either the
MicroTraq app or the keypad on the lock. These instructions are specific to locks in
station mode. Close proximity to the lock is required.
Modes
The MicroIQProx lock can operate in two modes: station mode or locker mode. It is
easy to switch the mode of the lock if needed.
Station mode refers to a workstation or office environment where there are one or more
daily users of the lock. The lock is accessed repeatably with a ProxCard or keypad
code.
Locker mode refers to an environment such as a club, hotel or school where a single
user selects a temporary code or uses a ProxCards to access a given locker or storage
unit before each use. After accessing the lock, the ProxCard or keypad code is erased.
Access
The MicroIQProx lock can be accessed with:
ProxCards (master or user)
RFID tags/stickers (follow ProxCard add/delete instructions)
Keypad codes (master, supervisor, or user)
Note: The default master code is 1-3-5-2-4-3-2-4 and the default supervisor code is 123.
There is no default user code.
The illustration below details how to position the ProxCards for the lock to read.

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Administration
MicroIQProx locks can be set up using the MicroTraq app or the keypad. The MicroTraq
app has the following administration capabilities:
commission & decommission locks
manage lock access parameters
enroll ProxCards and assign to users
remove ProxCards access
upload audit trails
unlock command
change keypad codes
switch operating modes
MicroTraq App Administration
Installation & App Set Up
The MicroTraq app requires Android Lollipop (5.x) or newer. For optimum performance,
the following devices are recommended: Google Nexus 5 or newer, Lenovo Tab 7,
Samsung AMP2, Samsung Galaxy S5 or newer, Samsung Galaxy Tab E, Sony Z3 or
newer.
Note: The MicroIQProx locks have a sleep feature to conserve battery power. When the
MicroTraq app is not connecting to the MicroIQProx lock, simply press the P on the
MicroIQProx lock keypad to ‘wake’ the MicroIQProx lock.
To install the MicroTraq app, first enable 3rd party app installations:

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Next download and install the MicroTraq app:
Next set up the MicroTraq app:
Open the MicroTraq app when you are nearby a MicroIQProx lock (that has the
battery installed)
When prompted, select ALLOW in the pop-up screen. This is an Android
requirement and the app will not function if you deny this request. MicroTraq will
not access any of your files, make and manage phone calls or send any
messages. The only data that may be used is the phone location.

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At the log in screen, enter the credentials that were provided and select OK.
If the username or password is not valid, an error
message will be displayed. Enter the correct
credentials and note it may take up to 30 seconds
for the error message to clear.
If your network is disconnected, an error message will
be displayed. Connect to an internet enable WIFI
network or use your mobile service providers internet
connection.
Go to settings (the gear button). Scroll down to verify the version of the app is
3.51 or newer.

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The Auto Connect Mode should be OFF.
Commission / Decommission Locks
Each lock must be ‘commissioned’ to use the MicroTraq app. Commissioning the lock
will add the lock to the users
account and will enable the
communication between the lock
and the MicroTraq app.
In the MicroTraq app: Turn ON
the ‘scanning for locks’ function.
On the MicroIQProx lock keypad: Press and hold the Pfor
5 seconds then enter 41 P (the green LED will flash). If the
connection is successful, the lock will be listed on the
MicroTraq app screen with a yellow background.
In the MicroTraq app: Press and hold the
lock name for 3 seconds. The yellow will
turn green, indicating that the connection is
established
When the green lock name is selected, the
lock information card will open to input
information to
identify the
lock.

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Lock Identification and Set Up
In the MicroTraq app, turn ON the
scanning for locks function.
If the lock is not detected, push the P
button on the MicroIQProx lock
keypad to enable to connection.
In the app, the lock name will change
from yellow to green. Click on the green
bar.
Use the NAMES tab to set the lock name
and location.
Selecting OK when finished will send the information to the lock. The MicroTraq app will
display a confirmation message and the lock will emit an audible tone.
Manage User Access
Use the CODES tab to add or modify the keypad user code.
Selecting OK when finished will send the information to the
lock. The MicroTraq app will display a confirmation message
and the lock will emit an audible tone.

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Lock Functions and Commands
Use the OPS tab to operate the lock. Functions
include:
Unlock
Switch operating modes
Add or remove ProxCards (user and master)
Delete locks
Auto Connect Feature
The auto connect feature of the MicroTraq app is found in settings (gear icon). When
ON, the app will automatically connect to nearby locks. If this feature is ON and you do
not see the lock, press the P on the MicroIQProx lock keypad to initiate connection.
Auto Unlock Feature
The auto unlock feature of the MicroTraq app is found in settings (gear icon). When
ON, the locks will automatically unlock when the phone is close to the lock and the lock
is awake.
Audit History
MicroTraq App
To view activity history of a lock, select the history icon at
the top of the MicroTraq app. The lock needs to be
connected to the app to see the history
Computer Viewer
Audit history can be viewed from a computer by installing
an app. The app requires Windows and an internet
connection.
Download the microIQLogViewerSetup.exe from the link
provided in your email.

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Double click on the download file to install
At the Window Defender Smart Screen, click on “More Info” and “Run Anyway”
Accept the license agreement and finish the installation.
Open the app and enter the credentials provided in your email.
The log viewer will display the available activity history of all the locks
commissioned on the account.
To refresh the log view, select ‘reload’ at the bottom on the screen.