Microsoft Surface Pro User manual

Surface Pro and Surface Pro 2
User Guide
With Windows 8.1 Pro Software
Published: January 2014
Version 2.0

© 2014 Microsoft Page ii
© 2014 Microsoft. All rights reserved.
BlueTrack Technology, ClearType, Excel, Hotmail, Internet Explorer, Microsoft, OneNote, Outlook, PowerPoint, SkyDrive,
Windows, Xbox, and Xbox Live are registered trademarks of Microsoft Corporation.
Surface, Skype, and Wedge are trademarks of Microsoft Corporation.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
This document is provided “as-is.” Information in this document, including URL and other Internet Web site references, may
change without notice.

© 2014 Microsoft Page iii
Contents
MEET SURFACE PRO ........................................................................................................................................................1
ABOUT THIS GUIDE................................................................................................................................................................................................ 1
SURFACE PRO FEATURES....................................................................................................................................................................................... 2
SET UP YOUR SURFACE PRO ..........................................................................................................................................5
PLUG IN AND TURN ON ........................................................................................................................................................................................ 5
SETUP......................................................................................................................................................................................................................6
THE BASICS .......................................................................................................................................................................7
UPDATE TO WINDOWS 8.1.................................................................................................................................................................................. 7
TOUCH,KEYBOARD,MOUSE,AND PEN ...............................................................................................................................................................7
START SCREEN ....................................................................................................................................................................................................... 8
OPEN APPS.............................................................................................................................................................................................................8
TOUCH:SWIPE,TAP,AND BEYOND .....................................................................................................................................................................9
CHARMS...............................................................................................................................................................................................................11
THE FAMILIAR DESKTOP ......................................................................................................................................................................................11
WHAT MOVED OR CHANGED IN WINDOWS 8?...............................................................................................................................................12
LEARN MORE ABOUT WINDOWS.......................................................................................................................................................................13
LOCK SCREEN AND SIGNING IN..........................................................................................................................................................................13
GET STARTED................................................................................................................................................................. 14
GET ONLINE .........................................................................................................................................................................................................14
SET UP YOUR EMAIL.............................................................................................................................................................................................14
PEOPLE:ADD CONTACTS....................................................................................................................................................................................15
SKYPE:ADD CONTACTS ......................................................................................................................................................................................15
SKYDRIVE:YOUR PERSONAL CLOUD .................................................................................................................................................................15
MAKE IT YOURS ...................................................................................................................................................................................................16
GET TO KNOW SURFACE PRO..................................................................................................................................... 17
POWER STATES:ON,OFF,STANDBY,AND RESTART ........................................................................................................................................17
CHARGING ...........................................................................................................................................................................................................18
THE TOUCHSCREEN .............................................................................................................................................................................................20
ON-SCREEN KEYBOARD......................................................................................................................................................................................21
THE KICKSTAND...................................................................................................................................................................................................23
TYPING COVERS (KEYBOARDS)...........................................................................................................................................................................24
TOUCHPAD...........................................................................................................................................................................................................28
SOUND FEATURES................................................................................................................................................................................................29
PRO PEN...............................................................................................................................................................................................................31
USE APPS AND PROGRAMS........................................................................................................................................ 33
FIND AND OPEN APPS .........................................................................................................................................................................................33
SWITCH BETWEEN OPEN APPS............................................................................................................................................................................34
USE APPS TOGETHER (SIDE BY SIDE) ..................................................................................................................................................................34

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CLOSE AN APP .....................................................................................................................................................................................................35
APP COMMANDS.................................................................................................................................................................................................36
BUILT-IN APPS .....................................................................................................................................................................................................36
APP SETTINGS AND HELP ....................................................................................................................................................................................36
PROBLEMS WITH AN APP?..................................................................................................................................................................................36
SEARCH, SHARE, AND SETTINGS ............................................................................................................................... 37
HOW TO SEARCH.................................................................................................................................................................................................37
SHARE PHOTOS,LINKS,AND MORE...................................................................................................................................................................38
CHANGE YOUR SETTINGS....................................................................................................................................................................................39
ACCOUNTS AND SIGN IN ............................................................................................................................................ 41
WHAT TYPE OF ACCOUNT DO IHAVE?..............................................................................................................................................................41
CREATE ANOTHER ACCOUNT..............................................................................................................................................................................41
MANAGE ACCOUNTS ..........................................................................................................................................................................................42
UNLOCK AND SIGN IN.........................................................................................................................................................................................42
SIGN OUT OR LOCK .............................................................................................................................................................................................43
CHANGE YOUR PASSWORD ................................................................................................................................................................................43
ACCOUNT SECURITY............................................................................................................................................................................................44
INSTALL APPS AND PROGRAMS................................................................................................................................ 45
YOUR ACCOUNT ..................................................................................................................................................................................................45
GET APPS..............................................................................................................................................................................................................45
DELETE AN APP ....................................................................................................................................................................................................47
REINSTALL AN APP...............................................................................................................................................................................................48
APP UPDATES.......................................................................................................................................................................................................48
INSTALL PROGRAMS FROM THE INTERNET,A CD, OR A NETWORK................................................................................................................48
PERSONALIZE YOUR SURFACE ................................................................................................................................... 50
ADD YOUR ACCOUNTS........................................................................................................................................................................................50
PERSONALIZE THE START SCREEN......................................................................................................................................................................50
CHANGE YOUR LOCK SCREEN.............................................................................................................................................................................51
NOTIFICATIONS ...................................................................................................................................................................................................51
ADD A LANGUAGE...............................................................................................................................................................................................52
DESKTOP BACKGROUND,COLORS,AND SOUNDS............................................................................................................................................52
CHOOSE WHERE YOU GO WHEN YOU SIGN IN .................................................................................................................................................52
CONNECT DEVICES ....................................................................................................................................................... 53
CONNECT A USB MOUSE,PRINTER,AND MORE..............................................................................................................................................53
USE A MOUSE ......................................................................................................................................................................................................53
ADD A BLUETOOTH DEVICE................................................................................................................................................................................53
ADD,REMOVE,AND MANAGE YOUR DEVICES AND PRINTERS ........................................................................................................................54
HOW DO IPRINT?...............................................................................................................................................................................................54
HOW DO ISCAN SOMETHING?..........................................................................................................................................................................55
CONNECT TO A TV, MONITOR,OR PROJECTOR ...............................................................................................................................................55
DOCKING STATION .............................................................................................................................................................................................57
STORAGE, FILES, AND BACKUP .................................................................................................................................. 59
HOW MUCH DISK SPACE DO IHAVE?................................................................................................................................................................59

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ADDITIONAL STORAGE OPTIONS........................................................................................................................................................................59
FILES AND FOLDERS.............................................................................................................................................................................................60
ADD FILES TO SURFACE ......................................................................................................................................................................................60
BACK UP YOUR FILES USING FILE HISTORY .......................................................................................................................................................61
NETWORKING ............................................................................................................................................................... 62
CONNECT TO A WI-FI NETWORK ......................................................................................................................................................................62
DISCONNECT FROM A WI-FI NETWORK ...........................................................................................................................................................62
CONNECT TO A WIRED NETWORK......................................................................................................................................................................62
JOIN A DOMAIN,WORKGROUP,OR HOMEGROUP ...........................................................................................................................................63
GET TO FILES ON OTHER COMPUTERS ...............................................................................................................................................................63
SHARE FILES AND FOLDERS.................................................................................................................................................................................64
CONNECT TO A VIRTUAL PRIVATE NETWORK (VPN) .....................................................................................................................................64
AIRPLANE MODE..................................................................................................................................................................................................64
TETHERING:USE YOUR PHONE’S DATA CONNECTION.....................................................................................................................................64
MOBILE BROADBAND CONNECTIONS ...............................................................................................................................................................65
REMOTE DESKTOP:CONNECT TO ANOTHER PC..............................................................................................................................................65
BUILT-IN APPS .............................................................................................................................................................. 66
INTERNET EXPLORER 11 .....................................................................................................................................................................................66
MAIL .....................................................................................................................................................................................................................69
PEOPLE .................................................................................................................................................................................................................71
CALENDAR AND REMINDERS..............................................................................................................................................................................72
MICROSOFT OFFICE ............................................................................................................................................................................................73
CAMERA ...............................................................................................................................................................................................................75
MUSIC ..................................................................................................................................................................................................................78
PHOTOS................................................................................................................................................................................................................80
VIDEO ...................................................................................................................................................................................................................81
SKYPE....................................................................................................................................................................................................................82
SKYDRIVE .............................................................................................................................................................................................................83
XBOX GAMES.......................................................................................................................................................................................................85
MAPS....................................................................................................................................................................................................................85
MORE BUILT-IN APPS..........................................................................................................................................................................................86
ADDITIONAL INFO YOU SHOULD KNOW ................................................................................................................. 87
WINDOWS UPDATES ..........................................................................................................................................................................................87
HOW CAN IHELP PROTECT MY SURFACE FROM VIRUSES?..............................................................................................................................88
WINDOWS FIREWALL..........................................................................................................................................................................................88
BITLOCKER DRIVE ENCRYPTION ........................................................................................................................................................................88
KEYBOARD SHORTCUTS ......................................................................................................................................................................................88
ACCESSIBILITY ......................................................................................................................................................................................................88
SPEECH RECOGNITION ........................................................................................................................................................................................89
TAKE A SCREEN SHOT..........................................................................................................................................................................................89
DEFAULT APPS .....................................................................................................................................................................................................89
HOW TO RESTORE,REFRESH,OR RESET YOUR SURFACE .................................................................................................................................89
SURFACE PRO BIOS/UEFI AND STARTING FROM A USB DEVICE .................................................................................................................89
BITLOCKER RECOVERY KEY..................................................................................................................................................................................90
ACCESSORIES................................................................................................................................................................. 91

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CARE AND CLEANING .................................................................................................................................................. 93
TOUCHSCREEN CARE...........................................................................................................................................................................................93
COVER CARE.........................................................................................................................................................................................................93
BATTERY CARE......................................................................................................................................................................................................93
SAFETY AND WARRANTY.....................................................................................................................................................................................93
HELP, SERVICE, AND SUPPORT .................................................................................................................................. 94
SURFACE HELP .....................................................................................................................................................................................................94
WINDOWS HELP ..................................................................................................................................................................................................94
APP HELP AND TROUBLESHOOTING ..................................................................................................................................................................94
THAT’S IT! ...................................................................................................................................................................... 95

©2013 Microsoft Page 1
Meet Surface Pro
Surface Pro is the tablet that can truly replace your laptop.
Connect to a broad variety of accessories, printers, and networks, just like you always have. Run touch-friendly
apps and your favorite Windows 7 programs, with the security and manageability you expect from a PC.
About this guide
We hope this guide helps you get the most out of your Surface Pro or Surface Pro 2.
To jump to a topic (using the Reader app):
Swipe down from the top edge of the screen, tap More ( ) > Bookmarks.
To search for a topic:
Swipe down from the top edge of the screen, tap Find, type what you want to
find.

© 2014 Microsoft Page 2
Surface Pro features
Touchscreen
The 10.6” ClearType Full HD display, with its 16:9 aspect ratio and 1080p
resolution (1920x1080 pixels), is great for watching HD movies, browsing the
web, and using Office apps (sold separately). You can use your fingers to select,
zoom, and move things around. See Touchscreen for more info.
Pro Pen
Take notes, sketch, and mark up documents using a digital pen that supports
1024 levels of pressure sensitivity. See Pro Pen for more info.
CPU and RAM
Surface Pro 2: 4th Gen Intel® Core™i5 Processor, with Intel HD Graphics
4400. 4GB RAM or 8GB (Dual-channel LPDDR3).
Surface Pro: 3rd Gen Intel® Core™ i5 Processor, with Intel HD Graphics
4000. 4GB RAM (Dual-channel memory).
Typing Covers
Add a unique keyboard that doubles as a protective cover (Typing Covers sold
separately). This way you’ll always have a keyboard with you. See Typing Covers
for more info.
Two cameras and
microphone
The two cameras and microphone make it easy to make phone calls and record
videos using your Surface. The cameras record video in 720p, with a 16:9 aspect
ratio (widescreen). See Camera for more info.

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Kickstand
Flip out the kickstand when you want to be productive or kick back and have
some fun. Surface Pro 2 has two kickstand positions: one that’s ideal for typing
at a desk, and another for typing on your lap. (Surface Pro has one kickstand
position.)
Stereo speakers and headset
jack
With two stereo speakers and a headset jack for audio output and microphone
input, you can join online meetings and listen to music. See Sound features for
more info.
Storage
Choose from 64, 128, 256, or 512GB of internal flash storage (for Surface Pro,
choose from 64 or 128GB).
Ports
Full-size USB 3.0 port
Connect USB accessories—like a mouse, printer, or an Ethernet
adapter. See Connect devices for more info.
microSDXC card reader
Use the microSDXC card reader (along the right edge) for extra storage
or transferring files. See Storage, files, and backup for more info.
Mini DisplayPort 1.2
Share what’s on your Surface Pro 2 by connecting it to an HDTV,
monitor, or projector (video adapters sold separately). See Connect to
a TV, monitor, or projector for more info. (Surface Pro supports Mini
DisplayPort version 1.1).
Charging port and 48-watt Power Supply
Connect the included power supply when your battery is low. See
Charging in this guide for more info.

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Software
Windows 8.1 Pro
Windows 8.1 Pro has everything in Windows 8.1, plus BitLocker data
protection, domain join, and Remote Desktop Connection hosting.
Apps and programs
Surface Pro comes with many built-in apps—check out the tiles for
them on your Start screen. And you can install more apps from the
Windows Store. You can also run programs you’ve been using with
Windows 7.
Wi-Fi and Bluetooth
Surface supports standard Wi-Fi protocols (802.11a/b/g/n) and Bluetooth® 4.0.
This means you can connect to a wireless network and use Bluetooth devices
such as keyboards, mice, printers, and headsets.
Sensors
Surface has four sensors (an ambient light sensor, an accelerometer,
gyroscope, and compass) that apps can use to do cool things.
TPM
TPM 1.2 (Trusted Platform Module –for BitLocker Encryption).
Accessories
Surface accessories add to your Surface experience—check out the Accessories
section in this guide.

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Set up your Surface Pro
Grab your Surface and let’s go!
Before you start… Make sure a wireless network is available and you have the network password (if the network
is secured).
Plug in and turn on
1. If you have a Typing Cover, bring it close to your Surface, so that it clicks into place (see picture).
2. Flip out the built-in kickstand on the back of Surface (either position).
3. Connect the plug to the power supply, and plug the power cord into a wall outlet or power strip.
4. Connect the power connector to the charging port on Surface (either direction works).
A light appears at the end of the connector when Surface is getting power:
5. Press and release the Power button (on the top right edge).
Surface turns on and setup begins.

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Setup
Setup runs the first time you turn on Surface Pro. During setup you’ll choose a language, color scheme, and
name for your Surface. (You can change these things later.)
Two key things happen during setup:
Surface connects to your Wi-Fi network. If you don’t know your wireless password, see How to find
your wireless network password on Surface.com.
An account is created on Surface. For the best experience, we recommend using a Microsoft account.
You can use your existing Microsoft account, or setup can create one for you.
oWhat is a Microsoft account?A Microsoft account is an email address and password that you’ll
use to sign in to Surface. If you’ve used Microsoft services in the past—like Xbox, Hotmail,
Outlook.com, SkyDrive, Messenger, Skype, or Windows Phone—you already have a Microsoft
account (it's the email address you use to sign in). If you don’t have a Microsoft account, setup
can create one for you using any email address. To learn about the benefits of using a Microsoft
account, see All about accounts on Surface.com.
oMore than one Microsoft account? If you have more than one Microsoft account, you’ll need
to choose one for your Surface. To figure out which Microsoft account to use, see Choose a
Microsoft account on Microsoft.com (English only).
Once setup is complete, you can join a network domain, workgroup, or homegroup (more about this in the
Networking section of this guide). To learn more about accounts, see Accounts and sign in.

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The basics
There are a few things you need to know to get around your Surface Pro.
Update to Windows 8.1
Important All of the info in this guide is for Windows 8.1.
Surface Pro 2: Windows 8.1 is already installed (skip ahead to the next heading).
Surface Pro: Make sure you have Windows 8.1 Pro. Here’s how:
1. From the Start screen, tap or click the Desktop tile.
2. Open the Settings charm (swipe in from the right edge of the screen and then tap Settings).
3. Tap or click PC info and see which version of Windows you have.
4. If you have Windows 8 Pro, install the free Windows 8.1 update from the Windows Store—to find
out how, see Update to Windows 8.1 on Surface.com.
To find out what’s new in Windows 8.1, see Windows 8.1 on Windows.com.
Touch, keyboard, mouse, and pen
With Surface, you can easily switch between using touch, a keyboard, mouse, or pen.
Touch. Like a smartphone, you can use your fingers on the touchscreen. For example, drag your finger
across the screen to scroll.
Keyboard. Click in a Typing Cover or use a full-size USB or Bluetooth keyboard.
Mouse. Use the Typing Cover touchpad, or connect a USB or Bluetooth mouse.
Pen. Take notes, draw, and mark up documents using the Pro Pen.

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Start screen
Start is the heart of your Surface—it’s where you open
apps, see what your friends are doing, and get to your
favorite websites.
The tiles on Start show info, such as new email messages
and the next appointment on your calendar.
To go to Start:
Touch. Press below the touchscreen, or swipe
in from the right edge of the screen and tap Start.
Keyboard. Press the Windows logo key on your keyboard.
Mouse. Click the Start button in the lower-left corner of the screen.
Open apps
Touch or mouse. Tap or click an app tile on the Start screen.
Keyboard. Go to Start and type an app name (such as Word or SkyDrive).
You can see all your apps by swiping up from the center of the Start screen.
Switch between open apps
You can switch between open apps by swiping in from the left edge
of the screen. You can keep swiping, and each time you’ll switch to
another app.
More about this in the Use apps and programs section.
App commands: Where are they?
Swipe up from the bottom edge of the screen, or down from the
top edge.

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Touch: Swipe, tap, and beyond
Tap? Swipe? Here’s a glossary of touch gestures that you can use with Surface.
Gesture
How to do it
What it does
Tap
Tap once on something.
Opens, selects, or activates whatever you
tap. Similar to clicking with a mouse.
Tap and hold
Press your finger down and hold for about
a second.
Shows options related to what you’re
doing (like right-clicking with a mouse).
Pinch or stretch
Touch the screen or an item with two or
more fingers, and then move the fingers
toward each other (pinch) or away from
each other (stretch).
Zooms in or out of a website, map, or
picture.
Rotate
Put two or more fingers on an item and
then turn your hand.
Rotates things that can be rotated.

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Gesture
How to do it
What it does
Slide to scroll
Drag your finger on the screen.
Scrolls through what’s on the screen (like
scrolling with a mouse).
Slide to rearrange
Press and briefly drag an item in the
direction opposite the way the page
scrolls, then move it wherever you want.
(For example, if the screen scrolls left or
right, drag the item up or down.) When
you've moved the item to the new
location, let it go.
Moves an item (like dragging with a
mouse).
Swipe to select
Swipe an item with a short, quick
movement in the direction opposite to the
way the page scrolls. (For example, if the
screen scrolls left or right, swipe the item
up or down to select it.)
Selects an item, like an app tile or photo.
This often brings up app commands.
Swipe from edge
Starting on the edge, swipe in.
Right edge: Opens the charms.
Left edge: Brings in open apps, snaps
apps, shows your recently opened apps, or
closes apps. For more info, see Use apps
and programs.
Top or bottom edge: Shows commands
or closes an app.

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Charms
No matter where you are, the charms help you do the things you do most often—like search, share, print, and
change settings. Here’s how to open the charms:
Touch. Swipe in from the right edge, and then tap the one you want.
Mouse. Move your pointer into the upper-right or lower-right corner, and then move it up or down and
click the one you want.
Typing Cover. Press a charm key from the top row.
Charm keys on Touch Cover
Here's what you can do with the charms:
Search. You can use the Search charm ( +S) to finds things on Surface, SkyDrive, in apps, and
on the web. For more info, see How to search in this guide.
Share.When you’re in an app, you can use the Share charm ( +H) to share files, photos, or
webpages. For more info, see Share photos, links, and more in this guide.
Start. The Start charm ( ) takes you to the Start screen. Or if you're already on Start, it takes
you to the last app you were using.
Devices. Use the Devices charm ( +K) to play, project, and print to devices. For more info, see
Connect devices in this guide.
Settings. Use the Setting charm ( +I) to change your Surface settings, or if you’re in an app,
you can get to settings for that app. For more info, see Change your settings in this guide.
The familiar desktop
After introducing all this new stuff, here’s something familiar. The Windows desktop—with its taskbar, folders,
and icons—is still here, with a new taskbar and streamlined file management.

© 2014 Microsoft Page 12
To get to the desktop:
Touch. From Start, tap Desktop (it’s a tile).
Mouse. Click the Start button in the lower-left corner of the screen.
Keyboard. Press Windows logo key +D.
The desktop is where you’ll go to run desktop apps, like Office, and use Control Panel or File Explorer (formerly
called Windows Explorer).
To open Control Panel and more: Right-click the Start button in the lower-left corner of the screen.
What moved or changed in Windows 8?
If you’re familiar with Windows 7, here’s the scoop on what’s moved or changed in Windows 8.
Task or item
How to do it in Windows 8.1
Searching
The Search charm is the new way to search. See How to search in this guide.
Start menu
The Start screen replaces the Start menu in Windows 8.1. You can start any app or
program from the Start screen. See Find and open apps for more info.
To access items that used to be on the Start button, right-click the Start button in the
lower-left corner.
Shut down or restart
Open the Settings charm, tap or click Power, and then choose Shut down or Restart.
Control Panel
(changing settings)
Control Panel is still available, however, many settings are available in PC Settings. For
more info, see the Change your settings section in this guide.
Print
Printing from desktop apps hasn’t changed. To print from a Windows Store app, open
the Devices charm, and select your printer. For more info, see How do I print? in this
guide.
Close a program
Closing desktop apps hasn’t changed. To close a Windows Store app, drag the app off
the bottom of the screen. For more info, see Use apps and programs in this guide.
See all your apps and
programs
To see all of your apps, swipe up from the center of the Start screen.
Install apps and
programs
Windows 8 has a new app store called the Windows Store. For info about this, see
Install apps and programs in this guide.
Change date and time
Open the Settings charm, tap or click Change PC Settings > Time and language.

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Learn more about Windows
To learn more about getting around Windows Pro 8.1, check out these resources:
Help and Tips: From the Start screen, tap or click Help+Tips. This app has info to
help you get up to speed on Windows.
Windows Basics and Tips: See the Getting started tutorials on Windows.com.
Windows Help: Swipe up from the center of the Start screen, and then type Help
and Support.
Lock screen and signing in
With a Microsoft account, personal settings like your lock screen and Start screen can follow you to other
devices. Your favorite websites, browser history, and pinned sites can move with you, as well.
If you don’t use Surface for a few minutes, the screen turns off and locks. When this happens, press a key (or
press and release the Power button), then swipe up on the touchscreen.
Next, sign in to your account by typing your password.
Now, let’s set up your email and other accounts.

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Get started
Now that you know the basics, let’s get online and add your accounts.
Get online
Here’s how to get online:
1. Open the Settings charm (swipe in from the right edge of the screen, and then tap Settings).
2. Tap or click the wireless network icon ( ).
3. Under Wi-Fi, tap or click the network you want to connect to, and then tap or click Connect.
For more info about getting online, see Networking in this guide.
Set up your email
Now let’s set up your email. You can add Outlook.com, Gmail, AOL, Yahoo!, and Exchange email
accounts to the Mail app.
Note The Mail app doesn’t support accounts that use POP (Post Office Protocol). If you have a POP email
account, see Using email accounts over POP on Windows.com. Or if you have Outlook installed, see Set up email
in Outlook on Office.com.
To add an email account:
1. Tap or click Mail from the Start screen.
2. Open the Settings charm, then tap or click Accounts >Add an account.
3. Choose the type of account you want to add, and then follow the on-screen instructions.
Most accounts can be added with only your user name and password. In some cases, you’ll be asked for
more details, which you can usually find on your email account provider’s website. (Repeat steps 1-3 for
each of your email accounts.)
After you add an email account…
Your contacts from Outlook.com and Exchange accounts are automatically added to the People app, and
your appointments appear in the Calendar app. For other accounts, see People: Add contacts below.
For info on how to sync Google email, contacts, and calendar, see How to sync Google services on
Windows.com.
Microsoft Exchange: To find out how to set up and troubleshoot a Microsoft Exchange account, see How to
configure an Exchange account.