Microtek ArtixScan DI 2020 User manual

Microtek
ArtixScan 2020
User's Manual

ii
English
Copyright 2000 by Microtek International, Inc.
Allrightsreserved.
Trademarks
Microtek,ScanMaker, and ScanWizardProare trademarks of MicrotekInternational,Inc.IBM PC is the trademark of
InternationalBusinessMachinesCorporation.WindowsandMS-DOSaretrademarksofMicrosoftCorporation.Other
productor companynamesaretrademarks orregisteredtrademarksof theirrespectiveholders.
Important
Documentsthatyou scanmaybeprotectedundercopyrightlaw.Theunauthorized useofsuchdocumentscould bea
violationof therightsofthecopyright holder. Microtekbearsnoresponsibilityfor theunauthorizeduseofcopyrighted
materials.
Doc.No. I49-002815,A
Microtek Lab, Inc.
3715 Doolittle Drive
Redondo Beach, CA 90278-1226
Main: 310-297-5000
Sales: 800-654-4160
FAX: [phone]
BBS: 310-297-5102
Technical Support: 310-297-5151
AutoTech fax back system: 310-297-5101
http://www.microtekusa.com
Federal Communications Commission (FCC) Statement
Thisequipment(Trade name:ArtixScan2020,Modelname: MRS-2000DL)hasbeentestedandfound tocomplywiththe
limitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates, usesandcan radiateradio
frequencyenergyand,ifnot installedandusedinaccordancewiththeinstructions,maycause harmfulinterferenceto
radiocommunications. However, thereisno guaranteethatinterferencewillnotoccurin aparticularinstallation.Ifthis
equipmentdoes causeharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningthe
equipmentoffandon,the user is encouraged totrytocorrectthe interference by one ormoreofthefollowing measures:
• Reorient/relocatethe receivingantenna.
• Increasetheseparation betweentheequipmentandreceiver.
• Connecttheequipment into an outlet onacircuit different from that towhichthe receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Note: A shielded interface cable with ferrite cord installed on scanner connector end must be used with this equipment.
CAUTION
Changesormodificationsnotexpressly approvedbythemanufacturerresponsibleforcompliancecouldvoidtheuser's
authority to operate the equipment.
Microtek Europe B.V.
Max Euwelaan 68
NL-3062 MA Rotterdam
The Netherlands
TEL: [phone]
FAX: [phone]
Microtek International, Inc.
6, Industry East Road 3
Science Based Industrial Park
Hsinchu, 30077, Taiwan, R.O.C.
TEL: [phone]
FAX: [phone]

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English
Contents
Introduction ........................................................................................................... 1
Before You Begin.................................................................................................... 1
1. Unpacking your scanner and checking components .......................................................... 1
2. Unlocking the scanner....................................................................................................... 1
Installation under Windows 95 .............................................................................. 2
1. Installing the interface card................................................................................................2
2. Checking interface card status ........................................................................................... 2
3. Installing software ............................................................................................................. 3
4. Resetting the scanner’s SCSI ID if necessary........................................................................ 5
5. Connecting the scanner ..................................................................................................... 5
6. Checking scanner status .................................................................................................... 6
7. Testing your scanner.......................................................................................................... 7
Troubleshooting for Windows 95 .......................................................................................... 8
Installation under Windows 98 ............................................................................ 10
Troubleshooting for Windows 98 ........................................................................................ 10
Installation under Windows NT 4.0...................................................................... 13
1. Resetting the scanner's SCSI ID if necessary ..................................................................... 13
2. Installing the interface card.............................................................................................. 13
3. Checking your Windows NT configuration...................................................................... 13
4. Installing software ........................................................................................................... 14
5. Connecting the scanner ................................................................................................... 14
6. Testing your scanner........................................................................................................ 15
Troubleshooting for Windows NT 4.0.................................................................................. 16
Installation under Macintosh................................................................................ 17
1. Resetting the scanner’s SCSI ID if necessary...................................................................... 17
2. Connecting the scanner ................................................................................................... 17
3. Installing software ........................................................................................................... 18
4. Scanning images ..............................................................................................................18
Operating the Scanner ......................................................................................... 19
Performing the power-on self-test ........................................................................................ 19
Positioning a document....................................................................................................... 19
A:Placingreflectivematerials........................................................................................ 19
B: Scanning thick documents........................................................................................ 21
C: Placing transparent films .......................................................................................... 21

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English
1) Using the glass film holder ................................................................................ 22
2) Using the 35mm batch slide holder ................................................................... 23
3) Using the 35mm filmstrip holder....................................................................... 24
4) Using the 6 x 9 cm batch film holder................................................................. 25
5) Using the 4" x 5"batch film holder.................................................................... 26
Miscellaneous ...................................................................................................... 27
Returning your scanner for repair ........................................................................................ 27
Locking the carriage ............................................................................................................27
Lamp Replacement .............................................................................................................. 27
Components......................................................................................................... 29
Specifications ....................................................................................................... 31

1
Basic Requirements
For the PC
•Pentium or compatibles
•Microsoft Windows 95, 98, or NT
•CD-ROM drive (internal or external)
•16MB RAM (32MB recommended)
•At least 100MB available hard disk space
•Super VGA Color display with 256 colors or better
For the Macintosh
•Apple Power Mac or compatibles
•System 8.0 or higher
•CD-ROM drive (internal or external)
•16MB RAM (32MB recommended)
•At least 100MB available hard disk space
•Super VGA Color display with 256 colors or better
1. Unpacking your scanner and
checking components
Open your scanner package and check the
components as stated in your packing list (see page
29). If any component is missing, call Microtek
Sales.
2. Unlocking the scanner
Your scanner has a locking screw to protect the
scanner carriage mechanism during shipping.
Before operating the scanner, you need to
disengage the locking screw.
Using a coin or a screwdriver, turn the locking
screw counterclockwise to unlock it. When
successfully unlocked, the screw will push out a
little. You can check the lock’s status by pushing
on the screw cap. If the screw springs back, the
carriage is disengaged, and the scanner is ready to
scan.
Before You BeginIntroduction
An image scanner is a device that captures and
converts illustrations, graphics, photographs, or
text into electronic files that can be edited or
enhanced and then incorporated in printed
documents or multimedia presentations.
The single-pass, 36-bit, high-resolution ArtixScan
2020 has been specifically designed and
engineered for the discriminating scanner user,
who demands rich, detailed images suitable for any
prepress or multimedia need.
The ArtixScan 2020 color flatbed scanner scans
reflective originals, but also features internal media
trays for scanning positive or negative film in a
variety of industry-standard formats.
The ArtixScan 2020 includes 36-bit throughput
capability for delivering images with more image
data than 30- or 24-bit scanner are capable of
capturing, superior optics and hardware
components, as well as Microtek ScanWizard Pro
scanner controller software.
Turn locking screw
counterclockwisetodisengagethe
scannercarriage.
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2. Checking interface card status
When you run Windows 95, the Adaptec AVA-
2903E SCSI adapter is detected and the driver is
automatically installed. Make your Windows 95
CD-ROM ready for use. Some computers may
prompt you to load Windows 95 software during
your installing AVA-2903E driver. Follow steps
below to check.
1. Turn on your computer, click Start, Settings,
and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the screen below.
The message “Adaptec AIC-7850 PCI SCSI
Controller” displays indicates that the driver is
installed and the AVA-2903E interface card
works properly.
If a conflict exists, either of the following will
occur:
•a yellow exclamation mark appears next to
the phrase:
Adaptec AIC-7850 PCI SCSI
Controller
- or -
•nothing is listed under “SCSI Controllers”.
In either case, refer to the Troubleshooting
section.
To install under Windows 95, take the steps below:
1. Install the interface card in your computer
2. Check the interface card status
3. Install software
4. Reset the scanner’s SCSI ID if necessary
5. Connect the scanner and computer
6. Check the scanner status
7. Test your scanner
1. Installing the interface card
Before installing the interface card supplied with
your scanner, make sure you turn off your computer
and peripherals. Then follow the steps below:
1. Shut down your computer and unplug the
power cord. Next, remove the cover from your
computer.
2. Look for an available PCI card slot (typically
white or ivory) in your computer. Remove the
slot cover, and insert the SCSI card into the
slot. Push the card in to make sure it's seated
all the way in the slot.
Thisisimportant,asanimpropercardconnection
willmakeyouunabletouseyourscanner,and
youwillthenhavetoremovethecomputercase
andrestartthecardalloveragain.
Note: In this manual, we use the Adaptec 2903 card as an
example. The SCSI card that came with your scanner may
be different, check your Microtek scanner dealer.
3. Replace the cover of the computer, then plug
the power cord back in.
The result of
the check is
displayedhere.
Installation under Windows 95
PCIexpansion
slots (typically
white or ivory)
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3. Installing software
Insert the Microtek CD-ROM into your CD-ROM
drive. The Microtek Scanner Software installer
should come up automatically, and list the software
available for you. Click on each software program
in the order they appear on your screen to install
all of the components.
Note: If the Microtek Scanner Software is not
automatically displayed on the screen, click Start,
select Run and type d:\cdsetup (where d: is your CD-
ROM drive).
Step 1 Install Microtek ScanWizard Pro
Microtek ScanWizard Pro is the TWAIN driver
used for ArtixScan 2020 to communicate with
various applications. With the scanner connected,
you can run ScanWizard Pro independently or
acquire it by another application program.
1. Click Microtek ScanWizard Pro. The
ScanWizard Pro setup program should start
running.
2. When you have finished the above selections,
the installer program will copy the files to the
folder “Microtek ScanWizard Pro for
Windows” under Program file directory.
3. Next, you are prepared to install Microtek
Color Matching System (CMS) setup program.
Follow the screen instructions to do the
following:
•From the Display profiles selection, choose
the display profiles you want to install.
•From the RGB Output profiles selection,
choose the profiles you need to install.
Note: To add other CMS profiles provided by your
monitor or printer suppliers, refer to section
“Adding Third-party CMS profiles” on page 4.
•From the CMYK Output profiles selection,
choose the profiles you need to install.
4. The CMS will be installed according to your
selections, and then ask you to select the
default profile for your system. Choose a
default profile you want to install from the
different profile selections.
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4
For example, from the Default Display profiles
selection, choose a default display profile you
want.
5. When you have finished the setup program,
click Finish to complete ScanWizard Pro
installation.
Adding Third-party CMS profiles
If you want to use other CMS profiles that came
with your device, take these steps to install either
the monitor, or the printer:
1. Launch ScanWizard Pro.
2. In the Preview window, choose Color
Matching Setup from the Preferences menu to
bring up the Color Matching Setup dialog box.
The dialog box displays the information on the
topic you have chosen.
3. Click on the Add Profiles button to add other
CMS profiles. Once the profiles have been
added, its names are listed.
Step 2 Install software application
The bundled image editing, OCR, and other
applications you receive depend on the scanner
model you purchase. Click each option on the
installer screen to install the software.
Step 3 Install documentation reader
Click Adobe Acrobat Reader, then follow screen
instructions until installation is complete. Acrobat
Reader is necessary for reading the manuals on
your CD-ROM.
Using the Manuals
Other documentations for your scanner are
provided on the Microtek CD-ROM. To read the
documents, you will be using the Adobe Acrobat
Reader program, which is automatically launched
when you open the file for the manuals.
To open the manuals: Go to Manuals folder, and
locate the manual that you wish to view. Double-
click on the file you want, and the manual is ready
to be viewed or printed.
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5. Connecting the scanner
Before connecting the scanner to your computer,
make sure the scanner driver (ScanWizard Pro) is
installed. Take the following steps to connect.
1. Shut down your computer.
2. Connect the scanner to your interface card,
using the SCSI cable that provided in the
scanner package. Make sure your scanner and
computer are turned off when you perform the
connection.
3. Plug the power cord to the power connector at
the back panel of the scanner, and plug the
other end of the power cord to your AC power
source at wall outlet.
4. Turn on your scanner and wait for all the light
on the front panel to stop blinking.
5. Then power up your computer.
4. Resetting the scanner’s SCSI
ID if necessary
This procedure is provided as a reference. You may
or may not need to change the SCSI ID on your
scanner.
A SCSI ID is a number assigned to each SCSI
device in your daisy chain to differentiate one from
another. The SCSI ID for your Microtek scanner is
factory-set to 2.
You won't need to change the SCSI ID on your
scanner unless another SCSI device on your system
(such as external hard drive, additional scanner,
etc.) is using the same number.
Locate the SCSI ID switch, use a small pin (or a
small screwdriver) to press either of the small black
openings located above or below the SCSI ID.
Pressing the upper opening “-” decreases the SCSI
ID number; pressing the lower opening “+”
increases the number.
Valid SCSI ID numbers are 0 to 6. Do not use SCSI
ID #7, which is used to carry out a self-test for the
scanner and make the carriage move back and
forth. SCSI ID #8 and #9 are also not used.
Pressthe
powerswitch
toturnon/off
thescanner.
25-pinconnector
SCSIcable Terminator
switchshould
beinthe
“ON”
position.
50-pin
connector
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6. Checking scanner status
When running Windows, ALWAYS turn on the
scanner before the computer. If you don't,
Windows will not be able to “see” your scanner.
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. The screen that appears displays the message
“Microtek Scanners”. Double-click it, the
scanner model you connected shows under it.
If your system can’t find your scanner, maybe SCSI
conflict happens between your scanner and other
SCSI device. To resolve the conflict, refer to
Troubleshooting for Windows 95 on page 8.
Terminator
You will definitely need a terminator if you are
hooking up your PC on a daisy chain with two or
more SCSI devices through the SCSI interface card.
ArtixScan 2020 has a internal terminator switch
located at the back panel of the scanner.
Terminator is preset depending on your daisy
chain. In this case, set the terminator switch to the
“OFF” position; the third-party terminator should
be connected on the last SCSI device.
Note: If your scanner is located at the last device, the
terminator switch should be in the “ON” position. In this
case, third-party terminator is not required.
Themessage
“Microtek
Scanners”
displays,
indicatingthe
scanneris
installed.
Terminator
switch
Third-partyterminator
PC
Scanner SCSIdevice
SCSIcable(25-50pin)
SCSIcable(25-50pin) Set theterminator
switch to the “OFF” position.
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7. Testing your scanner
1. Restart Windows 95. Before you restart the
computer, make sure your scanner is on and
ready.
2. Click Start, Programs,Microtek ScanWizard
Pro for Windows, and then select Scanner
Test.
3. When started up successfully, the screen below
appears.
4. Place a reflective document face down on the
scanner glass. Center the top of the document
along the horizontal ruler on the scanner.
5. Click the Flatbed or the TMA button on the
Microtek Scanner Test program screen. A
preview of your image will be displayed in the
Microtek ScanTest window. This indicates the
Scanner Test was successful and the scanner is
now ready to scan.
6. Close and exit Microtek ScanTest program.
For more details on how to operate your scanner
with ScanWizard Pro, refer to the file
ScanWizardPro.pdf in the folder Manuals on the CD-
ROM.
Horizontal
ruler
TheScannerModelshowsthescanner
connectedtoyourcomputeralongwith
the scanner's SCSI ID.
The“aic78xx”messageindicatesyou
areusingAdaptecSCSIinterface
card.
The Reconfigure Equipment allowsthe
system to update its own internal reference
file and is useful when you have changed
yoursetuporreconfiguredyour system.
The SCSI Check actsasaSCSI
probe to verify the location of your
scanner and the scanner ID.
The Flatbedbuttonisused for previewing
reflectivematerial.
The TMA buttonisusedforpreviewing
transparentmaterial.
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4.Click on the Adaptec AIC-7850 PCI SCSI
Controller option, and then click Properties .
5. Select Resources from the top. The dialog box
gives you information about the Interrupt
Request (IRQ) and Input/Output (I/O) address
settings, including whether a conflict happens.
6. If a conflict exists in Input/Output option, then
click Change Setting. Use the Up/Down arrow
keys to select a different range.
7. Next, select the Interrupt/Request option, click
Change Setting, and use the Up/Down arrow
keys to select different IRQ number. If all of
IRQs are taken, you need to contact your dealer
or computer manufacturer to help on how to
free up an IRQ in this range.
Troubleshooting for Windows 95
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
SituationA Your interface card is not properly
seated in the PCI card slot on your
computer.
SituationB Your interface card conflicts with
another device.
SituationC Windows 95 cannot recognize your
interface card.
SituationD If your interface card and scanner do
not seem to be working properly.
See details below for resolving the individual
situations.
Resolving situation A
Power down your computer, remove the AVA-
2903E interface card from your computer. Then re-
install it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the dialog box below.
Ayellow
exclamation
markappears
nexttothe
message
“AdaptecAIC-
7850PCISCSI
Controller”.
Ifconflicts
happen,the
messageshows
here.
Currentlyno
conflictshappen.
Clickthe
Up/Downarrow
buttonstoselect
IRQ.
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6. In the next menu, make a note of the Input/
Output (I/O) range setting, as well as Interrupt
Request (IRQ) number that Windows
recommends you.
7. When the “Add New Hardware Wizard” dialog
box appears, click Finish.
8. Continue until the installation is completed.
Windows 95 will then ask if you want to shut
down your computer. Select No.
9. Click Start, Settings, and select Control Panel.
10. Double-click on the System icon in Control
Panel and select Device Manager from the top.
11. Double-click on “SCSI controllers” to check
whether conflict happens.
If conflict exists, following the steps of Resolving
Situation B (see page 8) to reset it.
12. When settings are all correct, click OK to save
the modifications. The dialog box should now
show the correct Interrupt Request and Input/
Output address settings. If you’re asked to shut
down your computer, select No, then click
Close. You will be asked whether you wish to
restart your computer. Click Yes and restart
your computer.
Resolving situation D
See the section Technical Tips of Installation Guide
that came with your AVA-2903E interface card.
8. When the settings are all correct, click OK to
save the modifications. The dialog box should
now show the correct Interrupt Request and
Input/Output address settings. If you’re asked
to shut down your computer, select No, then
click Close. You will be asked whether you
wish to restart your computer. Click Yes and
restart your computer.
Resolving situation C
1. Click Start, Settings, and select Control Panel.
2. Double-click Add New Hardware.
3. Click Next and select No for “Do you want
Windows to search for your new hardware?”.
4. From the next menu, select SCSI controllers
and click Next.
5. Select Adaptec on the left and “Adaptec AHA-
294X/AIC-78XX PCI SCSI Controller” on the
right. Click Next.
Write
this
message
downon
apiece
ofpaper
forhandy
reference.
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Installation under Windows 98
Windows 95 and 98 installation is very
similar...Windows 98 just makes it easier to install
your interface card and software.
1. Install the AVA-2903E interface card
(Refer to Step 1 on page 2)
Note: Windows 98 should automatically detect your
new hardware and install the proper drivers, upon
restarting your computer.
2.Check interface card status
(Refer to Step 2 on page 2)
Note: If a conflict exits, refer to “Troubleshooting for
Windows 98” on this page.
3. Install your software
(Refer to Step 3 on page 3)
4. Reset the scanner’s SCSI ID if necessary
(Refer to Step 4 on page 5)
5. Connect the scanner
(Refer to Step 5 on page 5)
6. Test your scanner
(Refer to Step 7 on page 7)
Troubleshooting for Windows 98
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
SituationA Your interface card is not properly
seated in the PCI card slot on your
computer.
SituationB Your interface card conflicts with
another device.
SituationC Windows 98 cannot recognize your
interface card.
SituationD If your interface card and scanner do
not seem to be working properly.
See details below for resolving the individual
situations.
Resolving situation A
Power down your computer, remove the AVA-
2903E interface card from your computer. Then re-
install it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the dialog box below.
4. Click on the Adaptec AIC-7850 PCI SCSI
Controller option, and then click Properties.
Ayellow
exclamation
markappears
nexttothe
message
“AdaptecAIC-
7850PCISCSI
Controller”.
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5. Select Resources from the top. The dialog box
gives you information about the 3 resources:
Interrupt Request (IRQ), Memory Range, and
Input/Output range. Any conflict in the 3
resources is detected and displayed in the
“Conflicting device list”.
6. Toresolvetheconflict,uncheck“Useautomatic
settings”,thenclicktomodifytheindividual
resource,oneafteranother,untilthemessage“No
conflicts”appearsintheConflictingdevicelist.
For example, to resolve the Memory Range
conflict, take these steps:
a) At the Resource type, double-click on the
Memory Range string, the Edit Memory
Range dialog box is displayed.
b) At the Value entry, use the Up/Down arrow
keys to select a different range.
7. When you get a “No conflicts” message is in the
Conflicting device list, the Memory Range
conflict is resolved. Take the similar procedures
on the Interrupt Request (IRQ) and Input/
Output Range resources. If all of IRQs are
taken, you need to contact your computer
dealer to help on how to free up an IRQ for
you.
8. When the settings are all correct, clickOK to
save the modifications. The dialog box should
now show the correct Interrupt Request,
Memory Rang, and Input/Output address
settings.
If you’re asked to shut down your computer,
select No, then click Close. You will be asked
whether you wish to restart your computer.
Click Yes and restart your computer.
Ifconflict
happens,the
message
showshere.
Clickthe
Up/Down
arrow
buttonsto
select
different
range.
Currently
noconflicts
happen.
Uncheck“Use
automatic
settings”first.
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Resolving situation C
1. Click Start, Settings, and select Control Panel.
2. Double-click Add New Hardware.
3. Click Next and select No for “Do you want
Windows to search for your new hardware?”.
4. From the next menu, select SCSI controllers
and click Next.
5. Select Adaptec on the left and “Adaptec AIC-
7850 PCI SCSI Controller” on the right. Click
Next.
6. When the “Add New Hardware Wizard” dialog
box appears, click Finish.
7. When installation is complete. Windows 98
will then ask if you want to shut down your
computer. Select No.
8. Click Start, Settings, and select Control Panel.
9. Double-click on the System icon in Control
Panel and select Device Manager from the top.
10. Double-click on “SCSI controllers” to check
whether conflict happens.
If conflict exists, follow the steps of Resolving
Situation B (see page 10) to reset it.
11. When settings are all correct, click OK to save
the modifications. The dialog box should now
show the correct Interrupt Request, Memory
Range, and Input/Output address settings. If
you’re asked to shut down your computer,
select No, then click Close. You will be asked
whether you wish to restart your computer.
Click Yes and restart your computer.
Resolving situation D
See the section Technical Tips of Installation Guide
that came with your AVA-2903E interface card.
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13
1. In Windows NT, click on the Start menu, go to
Programs,Administrative Tools (Common),
and select Windows NT Diagnostics. This will
bring you to the following partial screen shot:
2. Click on the Resources tab to bring up the
following screen:
At this screen you see a list of IRQs that are
currently in use. By clicking on the I/O Port
button at the bottom of the screen, you can see
a list of I/O addresses that are in use.
Installation under Windows NT 4.0
If you are using Windows NT 3.51, refer to the
document For Windows NT 3.51 in the folder
Microtek ScanWizard Pro for Windows in the
Programs menu. To install under Windows NT 4.0,
take the steps below:
1. Reset the scanner's SCSI ID if necessary
2. Install the interface card in your computer
3. Check your Windows NT configuration
4. Install software
5. Connect the scanner and computer
6. Test your scanner
Part of the above procedures, especially to
hardware installation should refer to the previous
pages (Installation under Windows 95 section).
Descriptions below follow installation sequence,
but concentrated on Windows NT 4.0
1. Resetting the scanner's SCSI ID
if necessary
You may or may not need to change the SCSI ID on
your scanner. For more details on how to reset
your scanner’s SCSI ID, refer to Step 4 on page 5.
2. Installing the interface card
Before installing the interface card supplied with
your scanner, make sure you have turned off your
computer and peripherals. Then refer to Step 1 on
page 2.
3. Checking your Windows NT
configuration
When you run Windows NT, the Adaptec AVA-
2903E SCSI Host Adapter is detected and the
driver is automatically installed. Follow the steps
below to check.
The“aic78xx”
message
indicatesyou
areusing
AVA-2903E
SCSIinterface
card.
Number05
appears,
indicatingIRQ
5 is in use.
ThisI/O
addressis
usedby
AVA-2903E
interfacecard.
I/OPort
button.
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14
25-pinconnector
SCSIcable Setthe
terminator
switch to the
“ON”
position.
50-pin
connector
From the two screens, you have seen the
available IRQ and I/O address for use with the
AVA-2903E interface card.
If the message “aic78xx” is not listed on the
screen, indicating the SCSI driver is not
installed; refer to the Troubleshooting section.
4. Installing software
1. Launch Windows NT 4.0, log in as
Administrator.
2. Insert the Microtek CD-ROM into your CD-
ROM drive. The Microtek Scanner Software
installer should come up automatically, and list
the available software for you. Click on each
software program in the order they appear on
your screen to install all software components.
Note: If the Microtek Scanner Software Installer is
not automatically displayed on the screen, click
Start, select Run and type d:\cdsetup (where d: is
the drive letter of your CD-ROM).
Step 1 Install Microtek ScanWizard Pro
Microtek ScanWizard Pro is the TWAIN driver
used for ArtixScan 2020 to communicate with
various applications. With the scanner connected,
you can run ScanWizard Pro independently or
acquire it by another application program.
1. Click Microtek ScanWizard Pro . The
ScanWizard Pro setup program should start
running.
2. When you have finished the above selections,
program will copy the files to the folder
“Microtek ScanWizard Pro for Windows”
under Program file directory.
3. Next, you are prepared to install Microtek
Color Matching System (CMS) setup program.
Fore more details on CMS installation, refer to
the step 3 on page 3
Step 2 Install software application
The bundled image editing, OCR, and other
applications you receive depend on the scanner
model you purchased. Click each option on the
installer screen to install the software.
Step 3 Install documentation reader
Click Adobe Acrobat Reader, then follow screen
instructions until installation is completed. Acrobat
Reader is necessary for reading the manuals on
your CD-ROM.
5. Connecting the scanner
Make sure your scanner and computer are turned
off before connection begins. See Step 5 on page 5
to connect the scanner and computer.
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15
5. Click the Flatbed or TMA button on the
Microtek Scanner Test program screen. A
preview of your image will be displayed in the
Microtek ScanTest window. This indicates the
Scanner Test was successful and the scanner is
now ready to be used.
6. Close and exit Microtek ScanTest program.
For more details on how to operate your scanner
with ScanWizard Pro, refer to the file
ScanWizardPro.pdf in the folder Manuals on the CD-
ROM.
Horizontal
ruler
6. Testing your scanner
1. RestartWindowsNT.Beforeyourestartthe
computer,makesureyourscannerisonand
ready.
2. Click Start, Programs,Microtek ScanWizard
Pro for Windows NT, and then select Scanner
Test.
3. When started up successfully, the screen below
appears.
4. Place a reflective document with faced down
on the scanner glass. Center the top of the
document along the horizontal ruler on the
scanner.
TheScannerModelshowsthescanner
connectedtoyourcomputeralongwith
the scanner's SCSI ID.
The“aic78xx”messageindicatesyou
areusingAdaptecSCSIinterface
card.
The Reconfigure Equipment allowsthe
system to update its own internal reference
file and is useful when you have changed
yoursetuporreconfiguredyour system.
The SCSI Check actsasaSCSI
probe to verify the location of your
scanner and the scanner ID.
The Flatbedbuttonisused for previewing
reflectivematerial.
The TMA buttonisusedforpreviewing
transparentmaterial.
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16
Troubleshooting for Windows NT 4.0
Note:Although IDE CD-ROM drives are not SCSI,
because of the way the driver is implemented,
Windows NT 4.0 will still list it on this screen.
4. Click on the Drivers tab, and click on the
Add... button to select Adaptec on the left and
“Adaptec AHA-294X/AHA-394X or AIC-78XX
PCI SCSI Controller” on the right to install.
5. Click OK to bring up the following screen.
The Adaptec card should now be listed as
“Adaptec AHA-294X/AHA-394X or AIC-
78XX PCI SCSI Controller”, indicating the
driver is installed.
6. Restart your computer. Start up Windows NT
4.0, follow the step 3 on page 13 to check
Windows NT configuration.
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
SituationA Your interface card is not properly
seated in the PCI card slot on your
computer.
SituationB The AVA-2903E SCSI driver is not
properly installed in your computer.
See details below for resolving the individual
situations above.
Resolving situation A
Power down your computer, remove the AVA-
2903E interface card from your computer. Then re-
install it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Restart your computer. Start up Windows NT
4.0.
2. Click Start,Settings,and select Control
Panel.
3. In the Control Panel window, find SCSI
Adapters and double click it. A window like
the following will appear.
The DevicesscreenwilllistanySCSIcontrollers
that may already have installed in yourcomputer.
The
Adaptec
2903E
SCSI
driver is
notlisted
here.
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