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  9. Miele B 3847 FashionMaster Troubleshooting guide

Miele B 3847 FashionMaster Troubleshooting guide

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Quick Start Guide
Steam Ironing System
FashionMaster
These short instructions are not a substitute for the operating instructions
supplied with the appliance!
It is essential to familiarize yourself with the steam ironing system before using
it for the first time. Take note of the operating instructions, as well as the
"IMPORTANT SAFETY INSTRUCTIONS".
en-US,CA M.-No. 10 462 481 / 02
Frequently asked questions
Frequently asked questions
AUTOMATIC RINSING / AUTOMATIC DESCALING
Automatic rinsing / descaling Automatic descaling Automatic descaling Frequently asked questions Frequently asked questions
Automatic rinsing
ĺAdjust the steam ironing system to its highest working height.
ĺIf the message "Fill water container" is shown in the display, fill the water cont-
ainer (see "Filling the water container").
ĺIf the message "Empty residual water container" is shown in the display, remo-
ve and empty the residual water container.
ĺClean and dry the residual water container.
Make sure that the metal disks (contacts) at the top of the residual water con-
tainer are cleaned and dried properly. These metal discs send a signal to the
steam ironing system when the residual water container is full or if it is inserted
into the tower.
The discs will not function correctly if they are dirty or damp.
ĺSlide the residual water container back into the tower until the container clicks
into place. Clean the water container and fill it up to the level marking
ĺRemove the residual water container out of the tower when prompted to do so.
ĺRinse the water container thoroughly. Make sure there are no residues of the
descaling tablets remaining in the water container.
ĺFill the water container with fresh water at least up to the level marking.
ĺPut the water container back into the tower.
Descaling
After an activation period of approx. 1hour, the descaling solution is drained
from the steam generator into the residual water container.
The steam generator is then rinsed with water. This rinse cycle takes approx.
5minutes. During this time, the "Rinse (5 min.)" message is displayed.
During the rinsing cycle, the display shows "Rinsing".
As soon as the rinse cycle is completed, the water is drained completely into the
residual water container and the message "Empty residual water container" is
displayed.
Rinsing the soleplate
The iron must not be warm from previous use. Let the iron cool down for at least
60minutes before rinsing the soleplate.
ĺMake sure that the non-stick soleplate has been removed from the iron.
If the non-stick soleplate is still on the iron, remove it now.
ĺRefill the water container with fresh tap water.
ĺRemove the steam hose of the iron or the steamer from
the steam connection on the tower.
ĺSelect "Descale".
ĺConfirm the selection by pressing the OK button.
ĺSelect "Start descaling".
ĺConfirm the selection by pressing the OK button.
Filling with descaler
ĺFill the water container with fresh water up to the level
marking.
ĺAdd 1 descaling tablet to the water container.
ĺPress the OKbutton to display the next process step.
ĺPut the water container back into the tower.
ĺFollow the instructions in the display.
Finish
Finish
Start
Start
Automatic descaling
The steam ironing system must be descaled regularly to ensure that it functions
correctly.
The messages in the display will guide you through the descaling process. The
entire descaling process takes approx. 90minutes.
To optimize the descaling process, start the procedure while the system is still
cold after switching the steam ironing system on.
This way, you avoid a delay of up to 3hours that may be caused by the cool-
down phase.
➨
Emptying the residual water container
ĺSet the steam ironing system to its highest working posi-
tion in order to remove the residual water container when
prompted to do so.
ĺRemove the residual water container from the tower.
ĺDrain the residual water container.
ĺClean and dry the residual water container.
Make sure that the metal disks (contacts) at the top of the re-
sidual water container are cleaned and dried properly.
ĺSlide the residual water container back into the tower until
the container clicks into place.
ĺSet the temperature selector on the iron to cold so that the
line on the selector is pointing to the indicator light.
ĺPlug the steam hose of the iron into the steam connection
on the tower.
ĺIf the steam ironing system is switched off, switch it on
now.
As soon as the steam ironing system is ready for use and
steam is available, proceed with the next step.
ĺHold the iron over a sink or a heat-resistant container.
ĺPress the button on the iron for around a minute and tilt the iron. with the tip
of the iron pointing downward slightly.
Hot water and steam will come out of the iron and dislodge any deposits that
have built up. As soon as there is only steam coming out, you can release the
button.
During the rinsing process, hot water and steam come out of the iron.
Danger of injury by burning. Never direct the iron at people, animals or
electrical appliances of any kind.
ĺNow set the temperature selector on the iron to the highest
temperature settingLinen/Cotton.
The indicator light on the temperature selector will light up
yellow while the iron is heating up. As soon as the indicator
light goes out, the rinsing process is complete.
ĺMove the iron over a soft, absorbent cotton cloth while it is
still hot. Press the steam button briefly 2-3 times in the
process.
The descaling process is now complete. The steam ironing
system can now be switched off or used.
Problem Possible cause and solution
The steam ironing
system cannot be
switched on.
The appliance does not have any power.
ĺCheck whether
- the plug is plugged in.
- the fuse in your fuse panel is OK.
The height of the
ironing board can-
not be adjusted.
The ironing board is not locked into place on both sides of the
tower.
ĺUse both hands to pull the ironing board upwards into a ho-
rizontal position until this audibly clicks into place on both si-
des of the tower.
The iron does not
heat up.
The appliance is switched o.
ĺUse the button on the control panel to switch the steam iro-
ning system on.
The steam hose is not plugged in properly.
ĺPlug the steam hose into the steam connection on the tower
again.
The iron has not been used for some time.
ĺMove the iron or activate the steam button .
The steam button is locked.
ĺUnlock the steam button by pushing the slider on the iron
forward.
The temperature set on the temperature controller has
already been reached.
ĺSet the temperature controller to a higher temperature if
necessary.
The appliance is rinsing.
ĺWait until the rinsing process has been completed (see "Au-
tomatic rinsing").
The display is indicating a malfunction.
ĺPlease remedy the indicated fault as described in the opera-
ting instructions.
The steam ironing system is damaged.
ĺContact Miele Service.
With the help of the following guide, minor faults in the performance of the appliance,
some of which may result from incorrect operation, can be remedied without contacting
the Service Department. For further details, see the operating instructions.
Problem Possible cause and solution
When using the
steam button on
the iron, drops of
water or deposits
escape from the
steam nozzles.
The temperature selected is too low.
ĺSet the temperature selector on the iron to at least tempera-
ture setting Silk/Wool.
The iron has not yet
reached the selected temperature.
ĺWait until the iron has reached the selected ironing
temperature.
During a longer ironing break, condensation
has accumulated in the steam hose.
ĺAfter a break in ironing, do not direct the first burst of steam
onto the garment.
Deposits have formed in the soleplate.
ĺRinse the soleplate as described in "Automatic descaling".
The fan on the
ironing board is not
running.
Steam was not used.
ĺThe fan only runs when the steam function on the iron is
activated
The steam is not ready yet.
ĺWait until the message "Ready" appears in
the display to indicate that steam is ready.
The water container is empty or missing.
ĺRefill the water container with fresh tap water and replace it
in the tower.
The steamer is connected to the steam ironing system.
ĺThe fan only runs when the iron is connected. Connect the
iron if required.
There is a fault with the steam ironing system.
ĺContact Miele Service.
Display
message
Possible cause and solution
 Drain valve fault
Switch on/off The descaling or rinsing processes have not been
carried out properly.
ĺPress the button to switch the steam ironing system off
and then back on again.
ĺIf the fault message continues to be displayed, contact Mie-
le Service.
 Release steam
button The iron has switched itself o because it has not been used for
a period of time
and the steam buttonhas locked.
ĺUnlock the steam button by pushing the slider for conti-
nual steam on the iron forward.
 Drain valve fault
Switch on/off The residual water container has not been detected.
ĺPress the button to switch the steam ironing system off
and then back on again.
After switching the steam ironing system o and back on, the
residual water container has not been detected.
ĺPress the  button to switch the appliance off.
ĺClean and dry the metal disks (contacts) on the residual wa-
ter container.
ĺUse the button to switch the steam ironing system back
on and follow the instructions shown in the display:
ĺRemove the residual water container and fill it with fresh tap
water.
ĺPut the filled residual water container back in the tower.
ĺRemove the residual water container again when you are
prompted to do so by the appropriate message in the
display.
ĺEmpty and dry the residual water container.
ĺPut the empty residual water container back in the tower.
The steam ironing system is ready for use again and continu-
es with the process that had been started when the fault was
detected.
There is a fault with the steam ironing system.
ĺIf the fault message continues to be displayed, contact Mie-
le Service.
Frequently asked questions
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This is how the steam ironing system is set
up.
When using the steam ironing system
for the first time the water hardness level
must be set.
Make sure the correct water hardness
level is set. An incorrect setting will inva-
lidate all warranty claims. Please read the
separate Operating Instructions supplied
with the appliance.
SWITCHING ON / IRONING
ASSEMBLY
DESCRIPTION
Before using for the first time Description Assembly Switching on / filling the water container Ironing / Switching off Dismantling
M.-No. 10 462 481 / 02FashionMaster 4817 en-US,CA
ĺUse the arrow buttons  or  on the con-
trol panel to set the water hardness le-
vel for your household (see chart in "Befo-
re using for the first time" in the Operating
instructions).
Level 7
Level 10
ĺConfirm your selection by pressing the OK
button.
The steam ironing system is now set for the
specified water hardness.
ĺConfirm the display message "Set water
hardness level" by pressing the OK button.

Set water
hardness...
aRotary dial for height adjustment and
folding the appliance away
bIron resting surface
cSteam connection
dSteam hose holders
eControl panel
fSteam hose holder
gIron with steam hose
hOn/Off button 
iDisplay
Displays messages and instructions
for the user.
jArrow button 
Lights up if additional options are pro-
vided or the display text exceeds the
specified length of a line. Scrolls down
the selection list to the next option or
decreases a value.
kArrow button 
Lights up if additional options are pro-
vided or the display text exceeds the
specified length of a line. Scrolls up
the selection list to the next option or
increases a value.
lOK button
Confirms the selection or the informa-
tion in the display.
mSettings button 
Opens the settings menu. In the set-
tings menu, the language and the le-
vel of the water hardness can be ad-
justed, or the descaling process can
be started.
aIroning board iX-Frame for the ironing board
bIron with steam hose jIron resting surface
cSteam hose holder kPower cord
dHandle lStorage compartment (lower)
eWater container For the power cord, Steamer*,
fTower anti-stick soleplate and clip for the
gResidual water container power cord.
hStorage compartment (upper) mWheels
For the iron and Steam hose holder. nRelease mechanism
For setting up the steam ironing system.
* Standard equipment for steam ironing system B 3847.
Available as optional accessory for steam ironing systems B 3312 and B 3826.
1. Set up steam Ironing system
ĺUse one hand to pull the release
mechanism upwards.
This releases the locking mecha-
nism of the ironing board and the
X-frame folds down.
ĺHold onto the release mecha-
nism and guide the ironing
board into a position of approx.
45°.
The ironing board remains in this
position by itself.
ĺUse both hands to pull the iro-
ning board upwards into a hori-
zontal position until this audibly
clicks into place on both sides
of the tower.
click!
click!
2. Height adjustment
The steam ironing system can be adjusted to suit your
personal preference.
ĺUse one of the rotary dials
located on the side of the to-
wer handle. Turn the dial in
thedirection and hold the
dial in position.
ĺAt the same time, pull the
handle on the tower upwards
with the other hand up or press
the handle down.
Do not push down on the ironing board while adjus-
ting the height.
ĺWhen you have reached your desired working height,
release the rotary dial.
The rotary dial will spring back into the center position.
The ironing board remains in this position by itself.
3. Connection
ĺOpen the (lower) storage com-
partment by swinging the lid
downwards.
ĺRemove the power cord from the
compartment.
ĺInsert the power plug into a sui-
table grounded outlet.
ĺGuide the power cord through
the groove in the cover.
ĺClose the storage compartment.
ĺOpen the lid of the (upper) stora-
ge compartment on the tower.
ĺTake out the iron and the steam
hose holder and close the stora-
ge compartment.
ĺPlug the steam hose holder into
one of the sockets provided.
ĺPlug the steam hose into the
steam connection on the tower to
connect the iron.
ĺGuide the steam hose on the
rubber ring into the steam hose
holder.
ĺAlways place the iron on the res-
ting surface before you start iro-
ning and when you take a break
from ironing.
Switching on the steam ironing system
ĺPress the button on the control panel
on the tower.
The  button is illuminated and the Welco-
me screen appears for several seconds in
the display.
The message"Pre-heating phase" then appe-
ars on the display. The steam ironing system
starts to heat up.
As soon as the steam ironing system is ready
and steam is available, the message "Ready"
will be displayed.
Filling the water container
If the water container is empty or not installed in the tower, the message "Fill the water
container" is displayed.
ĺHold the water container by its handle.
ĺPull the handle downwards.
The water container is released from the retainer.
ĺPull the water container upwards and out.
ĺOpen the twist lock at the rear of the water container by turning
the lock to the left (counterclockwise).
ĺRemove the twist lock.
ĺRefill the water container with fresh tap water.
ĺClose the twist lock by turning it to the right (clockwise) as far as it
will go.
ĺPut the water container back into the tower.
The water container can be removed and refilled at any time (even
during the ironing process).
Never attempt to use distilled water to fill the water container. This can cause the
steam ironing system to malfunction.
Do not use water from a water softener system.
Do not use condensate (e.g. from other appliances such as air conditioning units,
dryers).
Never use rainwater.
Do not use additives, (e.g. perfumes, ironing water, starch, carbon dioxide).
Selecting the ironing temperature
ĺSet the temperature selector to the required temperature setting.
Switching off the steam ironing system
ĺTo switch off the steam ironing system, press the  button on the control panel.
The illuminated button goes out.
When putting the steam ironing system away:
ĺRemove the plug from the socket.
ĺStore the power cord in the (lower) compartment or hang it up on
the cord clip.
The temperature settings are indicated on the scale of the selector.
When selecting the temperature levels Silk/Wool and Linen/Cotton you can use steam
when ironing.
Care label
(on the garment)
Ironing with steam for best results
(Material / Temperaturesetting)
Ironing without steam
(Material / Temperaturesetting)

Low temperature
With non-stick soleplate
Minimum iron, synthetics, appliqués,
prints, flocking, etc.
Minimum iron, synthetics

Medium temperature
Wool, silk

High temperature
Linen, cotton
Do not iron
+
Dismantling the steam ironing system
To dismantle the steam ironing system, the ironing board must first be placed at its lo-
west working height.
ĺTurn one of the rotary dials on the side of the tower handle as far
as it will go in the direction.
ĺHold the rotary dial in the  position.
The height of the ironing board can now be adjusted.
ĺKeep holding the rotary dial in the position and, simultaneous-
ly, use the handle of the tower to push the ironing board down as
far as possible.
Never push on the ironing board to push it down.
ĺRelease the rotary dial.
The rotary dial will spring back into the center position.
ĺTurn one of the two rotary dials to the position as far as it will
go.
The ironing board is now unlocked.
ĺRelease the rotary dial.
The rotary dial will spring back into the center position.
ĺGuide the ironing board downwards or allow it to slide down by
itself.
The ironing board remains in this position by itself.
ĺPush the ironing board up by the tapered end until it is upright and
locks into position on the tower.
ĺPush the protruding end of the X-frame onto the ironing board un-
til the frame locks into place.
ĺEnsure the ironing board has lo-
cked into place on both sides of
the tower.
The height adjustment only works
if both sides of the appliance have
locked into place.
Setting the water hardness level

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