Miele WTZH 730 WPM User manual

Operating instructions
Washer-dryer
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en-AU, NZ M.-Nr. 10 867 400

Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washer-dryer ............................................................................... 16
Control panel......................................................................................................... 16
Display with sensors ............................................................................................. 17
Examples on how to operate the appliance.......................................................... 18
Applications........................................................................................................... 18
Before the first use.............................................................................................. 19
TwinDos................................................................................................................ 23
Environmentally friendly washing and drying................................................... 24
Washing................................................................................................................ 25
1. Preparing the laundry ........................................................................................ 25
2. Selecting a programme ..................................................................................... 26
3. Loading the drum .............................................................................................. 27
4. Selecting programme settings .......................................................................... 28
5. Adding detergent............................................................................................... 30
6. Starting the programme .................................................................................... 34
7. End of the programme ...................................................................................... 34
Spin cycle.............................................................................................................. 35
Programme chart................................................................................................... 37
Programme sequence ........................................................................................... 43
Special features in the programme sequence.................................................. 44
Cottons and Minimum iron............................................................................... 45
Options.................................................................................................................. 46
ProgrammeManager......................................................................................... 46
Stains................................................................................................................ 47
Further options ................................................................................................. 47
Options overview.............................................................................................. 48
Detergent............................................................................................................... 49
Water softeners ................................................................................................ 49
Miele detergents............................................................................................... 50
Recommended detergents............................................................................... 51
Dispensing fabric softener and liquid starch at the end of the programme ..... 52
Adding fabric softener or liquid starch separately............................................ 53
Colour run and dye removers/dyes..................................................................53

Contents
3
Drying ................................................................................................................... 54
1. Preparing the laundry ........................................................................................ 54
2. Selecting a programme ..................................................................................... 55
3. Loading the drum .............................................................................................. 56
4. Selecting programme settings .......................................................................... 57
5. Starting the programme .................................................................................... 58
6. End of the programme ...................................................................................... 58
Programme chart................................................................................................... 59
Options.................................................................................................................. 65
ProgrammeManager......................................................................................... 65
Further options ................................................................................................. 65
Thermospin ........................................................................................................... 65
Overview of options and the thermospin .............................................................. 66
Washing and Drying ............................................................................................ 67
1. Preparing the laundry ........................................................................................ 67
2. Selecting a programme ..................................................................................... 67
3. Loading the drum .............................................................................................. 67
4. Selecting programme settings .......................................................................... 68
5. Adding detergent............................................................................................... 68
6. Programme start/finish ...................................................................................... 68
After each washing or drying programme ............................................................. 69
Rinse out fluff programme..................................................................................... 69
Changing the programme sequence ................................................................. 70
Cancelling a programme ....................................................................................... 70
Interrupting a programme...................................................................................... 70
Changing a programme......................................................................................... 70
Safety lock............................................................................................................. 71
Adding or removing laundry .................................................................................. 72
Delay start/SmartStart ........................................................................................ 73
Delay start ............................................................................................................. 73
SmartStart ............................................................................................................. 74
Cleaning and care ............................................................................................... 75
External casing and fascia panel........................................................................... 75
Cleaning the detergent dispenser drawer ............................................................. 75
Cleaning the drum................................................................................................. 76
TwinDos maintenance ........................................................................................... 77
Cleaning the compartment............................................................................... 77
Cleaning the water inlet filter................................................................................. 78

Contents
4
Problem solving guide ........................................................................................ 79
A programme cannot be started ........................................................................... 79
Fault messages after a programme has been cancelled....................................... 80
Fault messages at the end of a programme.......................................................... 81
Problems with TwinDos ......................................................................................... 83
Problems with TwinDos ......................................................................................... 84
General problems with the washer-dryer .............................................................. 85
An unsatisfactory wash result ............................................................................... 88
Unsatisfactory drying result................................................................................... 89
The door will not open........................................................................................... 90
Opening the door in the event of a blocked drain outlet and/or power cut .......... 91
After sales service............................................................................................... 93
Repairs .................................................................................................................. 93
Warranty ................................................................................................................ 93
Optional accessories............................................................................................. 93
Installation and connection ................................................................................ 94
Front view .............................................................................................................. 94
Rear view............................................................................................................... 95
Installation surface ................................................................................................ 96
Carrying the washer-dryer to its installation site ................................................... 96
Removing the transit bars ..................................................................................... 96
Refitting the transit bars ........................................................................................ 98
Installing under a continuous worktop .................................................................. 98
Levelling the washer-dryer .................................................................................... 99
The Miele water protection system .................................................................... 100
Water intake ........................................................................................................ 101
Drainage .............................................................................................................. 102
Electrical connection ........................................................................................... 103
Garment care label symbols............................................................................. 104
Consumption data............................................................................................. 105
Technical data.................................................................................................... 107
Settings .............................................................................................................. 108
Language ......................................................................................................... 109
TwinDos............................................................................................................... 109
Degree of soiling.................................................................................................. 111

Contents
5
Buzzer volume..................................................................................................... 111
Keypad tone ........................................................................................................ 111
PIN Code............................................................................................................. 111
Temperature unit.................................................................................................. 111
Display brightness............................................................................................... 112
Display switch-off status ..................................................................................... 112
Display maximum load ........................................................................................ 112
Display programme name ................................................................................... 112
Memory ............................................................................................................... 112
Pre-wash time Cottons........................................................................................ 113
Soak duration ...................................................................................................... 113
Gentle action ....................................................................................................... 113
Temperature reduction ........................................................................................ 113
Water plus ........................................................................................................... 114
Water plus level ................................................................................................... 114
Maximum rinse level............................................................................................ 114
Suds cooling........................................................................................................ 114
Low water pressure ............................................................................................. 115
Laundry ring prevention ...................................................................................... 115
Drying levels ........................................................................................................ 115
Extended cool down ........................................................................................... 115
Miele@home ........................................................................................................ 116
Connecting the washer-dryer to your Wi-Fi network ..................................... 116
Remote control.................................................................................................... 118
SmartGrid ............................................................................................................ 118
Optional accessories ........................................................................................ 119
Detergent............................................................................................................. 119
Specialist detergents........................................................................................... 119
Fabric care........................................................................................................... 120
Additives.............................................................................................................. 120

Caring for the environment
6
Disposal of the packing
material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.

Warning and Safety instructions
7
 It is essential to read these instructions.
This washer-dryer complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
It is essential to read the operating instructions before using the
washer-dryer for the first time. They contain important information
on the safety, use and maintenance of the washer-dryer. This will
help to prevent personal injury and damage to the appliance.
Keep these instructions in a safe place and pass them on to any
future owner.
Correct application
 This washer-dryer is intended for use in domestic households and
similar residential environments, by guests in hotel or motel rooms,
bed & breakfasts and other typical living quarters. This does not
include common/shared facilities or commercial facilities within
hotels, motels or bed & breakfasts.
 This washer-dryer is intended for the following applications only:
– washing textiles which have a care label stating that they are
washable.
– drying textiles which have been washed in water and have a care
label stating that they are suitable for tumble drying.
All other types of use are not permitted. Miele cannot be held liable
for damage resulting from incorrect or improper use or operation.
 The washer-dryer is not intended for outdoor use.

Warning and Safety instructions
8
 This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety.
Safety with children
 Young children must be kept away from the washer-dryer unless
they are constantly supervised.
 Older children may only use the washer-dryer unsupervised if they
have been shown how to use it safely. Children must be able to
understand and recognise the possible dangers caused by incorrect
operation.
 Children must not be allowed to clean or maintain the washer-
dryer unsupervised.
 Please supervise young children in the vicinity of the washer-
dryer. Never allow children to play with the appliance.
Technical safety
 Before installation check the washer-dryer for visible signs of
damage. Do not install or use a damaged appliance.
 Before connecting the appliance, make sure that the connection
data on the data plate (voltage, frequency, and connected load)
match the mains electricity supply. If in doubt, consult a qualified
electrician.
 Do not connect the washer-dryer to the mains electricity supply
by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 The electrical plug must be easily accessible after installation so
that the washer-dryer can be disconnected from the electricity
supply if necessary.

Warning and Safety instructions
9
 The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system which complies with current local and national safety
regulations.
It is essential that this standard safety requirement is observed and
regularly tested. If in any doubt, have the electrical installation
inspected by a qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be carried out by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the
warranty.
 Please observe the instructions in “Installation and connection”
and “Technical data”.
 The washer-dryer is supplied with a special lamp to cope with
particular conditions (e.g. temperature, moisture, chemical
resistance, abrasion resistance, and vibration). This special lamp
must only be used for the purpose for which it is intended. It is not
suitable for room lighting. Replacement lamps may only be fitted by
a Miele authorised technician or by Miele.
 In the event of a fault or for cleaning purposes, the washer-dryer
must be disconnected from the mains electricity supply. It is only
completely isolated from the electricity supply when:
– switched off at the wall socket and the power plug is withdrawn
from the socket
– the mains circuit breaker has been switched off, or
– the screw-out fuse is removed (in countries where this is
applicable).

Warning and Safety instructions
10
 The Miele water protection system protects from water damage
provided the following conditions are met:
– The machine is correctly plumbed in and connected to the
electricity supply.
– If a fault or damage has been identified, the washer-dryer must be
repaired by a competent person before further use.
 The water flow pressure must be at least 100kPa and must not
exceed 1000kPa.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 Faulty components must only be replaced by Miele original spare
parts. Miele can only guarantee the safety standards of the appliance
when Miele replacement parts are used.
 If the connection cable is faulty, it must only be replaced by a
Miele authorised service technician to protect the user from danger.
 This washer-dryer must not be operated in mobile installations
(e.g. on a ship).
 Do not make any alterations to the washer-dryer, unless
authorised to do so by Miele.
 Reliable and safe operation of this washer-dryer can only be
assured if it has been connected to the mains electricity supply.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.

Warning and Safety instructions
11
Correct use
Warning: Risk of fire / Flammable materials. To avoid the possible
danger of fire, please read these warnings carefully.
 Do not install the washer-dryer in rooms that are subject to frost.
Frozen hoses may burst or split, and the reliability of the electronic
control unit may be impaired at temperatures below freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the appliance have been removed (see
“Installation and connection - Removing the transit bars”). During the
spin cycle, a transit bar which is still in place may result in damage to
the washer-dryer and adjacent furniture or appliances.
 Turn off the tap if the washer-dryer is to be left for a longer period
of time (e.g. while on holiday), especially if there is no floor drain
(gully) in the immediate vicinity.
 Danger of flooding! If hooking the drain hose into a wash basin,
check that the water can drain away fast enough to prevent the sink
from overflowing. Secure the drain hose against slipping. The force
of the water flowing out of the hose can dislodge it.
 Make sure that no foreign objects (e.g. nails, pins, coins, paper
clips) find their way into the machine with the laundry. These may
damage components of the machine (e.g. suds container, drum).
Damaged components can, in turn, result in damage to the laundry.
 Take care to remove any detergent dispensing aids (e.g. detergent
balls) before drying the laundry. These can melt during the drying
programme and cause damage to the machine and the laundry.

Warning and Safety instructions
12
 Caution! The metal cap is hot after drying. Open the door wide
after drying. Do not touch the metal cap located on the inside of the
door glass. Danger of burning!
 Fabric softener and similar products must be used according to
the instructions on the manufacturer's packaging.
 If the correct amount of detergent is dispensed, the washer-dryer
should not need to be descaled. If, however, you do wish to descale
your washer-dryer, only use special non-corrosive descaling agents.
These are available from Miele. Strictly observe the instructions on
the packaging.
 To prevent the risk of fire, the following textiles must not be dried
in this washer-dryer:
– Items which have not been washed.
– Items, such as workwear, which have not been thoroughly
cleaned and are still soiled with grease, oil or other deposits (such
as cooking oils, cosmetics, lotions etc). If items have not been
thoroughly cleaned, there is a danger that they might ignite when
heated, even after they have been removed from the dryer at the
end of the programme.
– Items that have been soiled with flammable substances such as
cooking oil, acetone, petrol, kerosene, spot removers, turpentine,
waxes, wax removers and other chemicals (e.g. mops and floor
cloths).
– Items which have been splashed with hair lacquer, hair spray, nail
varnish remover or similar substances.
When washing such heavily soiled items ensure that you use
sufficient detergent and select a high temperature. If in doubt,
wash the items several times.

Warning and Safety instructions
13
 To prevent the risk of fire, the following textiles must never be
dried in this washer-dryer:
– Items which have been cleaned using chemicals (e.g. professional
dry-cleaning agents).
– Fabrics which contain a large proportion of rubber, foam rubber or
rubber-like materials. For example, products made from latex
foam rubber, shower caps, waterproof textiles, rubberised articles
and items of clothing and pillows with foam rubber filling.
– Fabrics which contain padding or fillings (e.g. pillows, jackets). If
these were damaged the filling could come out with the risk of
igniting in the dryer.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washer-dryer, and only use them in domestic
quantities. Always observe the manufacturer's instructions carefully.
 Dye removers contain sulphur compounds which can cause
damage such as corrosion. Do not use dye removers in this washer-
dryer.
 In many programmes, the heating phase is followed by a cooling
down phase to ensure that the items are not too hot to handle when
you remove them (this also reduces the risk of the laundry self-
igniting). The programme is not finished until after the cooling down
phase. It is advisable to remove all laundry as soon as the
programme has finished.
 Do not switch the washer-dryer off before the end of the drying
programme, unless all items are removed immediately and spread
out to cool down.
 Fabrics that have been pre-treated in solvent-based cleaning
agents must be thoroughly rinsed in clean water before being placed
in the machine.
 Fluff must not be allowed to accumulate in and around the tumble
dryer.

Warning and Safety instructions
14
 Oil-affected items can ignite spontaneously, especially when
exposed to heat sources such as in a tumble dryer. The items
become warm, causing an oxidation reaction in the oil. Oxidation
creates heat. If the heat cannot escape, the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can
prevent heat from escaping and so create a fire hazard.
 If it is unavoidable that fabrics contaminated with vegetable or
cooking oil, or hair care products, be placed in a tumble dryer, they
should first be washed in hot water with extra detergent - this will
reduce, but not eliminate, the hazard.
 Remove all items from pockets (e.g. lighters, matches).
 Never use solvent based cleaning agents (e.g. one containing
benzine) in this washer-dryer. This may result in damage to
component parts and create toxic fumes. Risk of fire and explosion!
 If detergent has come into contact with the eyes, rinse out
immediately with plenty of lukewarm water. If detergent has
accidentally been ingested seek medical advice immediately. People
with damaged or sensitive skin should avoid contact with the
detergent.
 The maximum dry laundry weight is 8.0 kg for washing and 5.0 kg
for drying. See the “Programme chart” for the maximum
recommended loads for individual programmes.
 Be careful when opening the door following use of the steam
function. There is a danger of burning due to escaping steam and
the high temperature of the surface of the drum as well as the
porthole glass. Stand back away from the machine and wait until the
steam has dissipated.

Warning and Safety instructions
15
Accessories
 Only use genuine Miele spare parts and accessories with this
machine. Using spare parts or accessories from other manufacturers
will invalidate the warranty, and Miele cannot accept liability.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washer-dryer
16
Control panel
aDisplay with sensors
See the next page for more
information.
bStart/Stop button
For starting the selected programme
and cancelling a programme once it
has started.
cTemperature button
For selecting the temperature.
dSpin speed button
For selecting the spin speed.
eDrying level button
For selecting the drying level.
fDetergent dispenser button
For selecting automatic detergent
dispensing and CapDosing.
gOptions buttons
Various options can be added to the
programmes.
hProgramme selector
For selecting washing and drying
programmes.
iOptical interface
For service technicians.
j button
For switching the washer-dryer on
and off. The washer-dryer switches
off automatically to save energy. This
occurs 15 minutes after the end of
the programme/anti-crease phase, or
after being switched on if no further
selection is made.

Operating the washer-dryer
17
Display with sensors
kSensor 
Scrolls down the selection list to the
next option or decreases a value.
lOK sensor
Confirms the programme selected, a
value set or opens a sub-menu.
mSensor 
Scrolls up the selection list to the
next option or increases a value.
nWashing sensor
For selecting the washing function
oDrying sensor
For selecting the drying function
pDelay start sensor
For selecting Delay start
Standard display
The standard display for a wash
programme shows the following values
from left to right:
2:59 60°C 1600
– the programme duration
– the selected wash temperature
– the selected spin speed
The standard display for a drying
programme shows the following values
from left to right:
1:30 1600Normal
– the programme duration
– the drying level selected (only briefly)
– the spin speed selected for the
thermospin (if applicable for the
programme being used)
The standard display of a continuous
programme for washing followed by
drying shows the following:
– the programme duration
– the drying level selected (only briefly)
– the selected wash temperature
– the selected spin speed
Useful tip: The illuminated  and 
arrow sensors can be used to see the
drying level selected.

Operating the washer-dryer
18
Examples on how to operate
the appliance
Scrolling through a list
The  arrows in the display indicate that
a selection is available:
Language  
Touching the  sensor scrolls down the
list to the next option and touching the
 sensor scrolls up the list to the next
option. The OK sensor is used to
activate the option shown in the display.
Identifying the selected option
Cap   
An option which has been activated will
have a tick  next to it.
Setting numerical values
Start in h00:00
The numerical value is highlighted in
white. Touching the  sensor
decreases the value and touching the 
sensor increases it. The OK sensor is
used to activate the value shown in the
display.
Leaving a submenu
Select Back  to exit a submenu.
Applications
You can use this washer-dryer to:
–wash separately
Maximum load (depending on
programme) 8.0 kg
–dry separately
Maximum load (depending on
programme) 5.0 kg
or
–wash and dry in a continuous
sequence
Maximum load (depending on
programme) 5.0 kg.

Before the first use
19
Remove the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges and the
elbow piece out of the drum.
Shut the door with a gentle swing.
Inserting detergent cartridges
The detergent cartridges are the
components of the Miele 2 Phase
System which consists of:
1. UltraPhase 1 (base detergent)
2. UltraPhase 2 (detergent enhancer)
The detergent cartridges are
disposable products. New detergent
cartridges can be obtained from the
Miele online shop or directly from
Miele (see the end of this booklet for
details). Empty cartridges should be
disposed of via your local recycling
system.
Remove the stoppers from the
detergent cartridges.

Before the first use
20
Press the TwinDos access panel.
The panel will spring open.
Open the panel.
Push the UltraPhase1 cartridge into
compartment1 and the
UltraPhase2 cartridge into
compartment2 until they lock into
position.
Close the panel.
The TwinDos system is now ready for
use.
Removing the protective foil
and stickers
Please remove
– the protective foil from the door.
– any stickers from the front and the lid
(Exception: warning labels must not
be removed).
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.