MINOLTA-QMS ENord magicolor 3100 Operating manual

magicolor 3100
Maintenance
Guide
®
1800657-001B

Dear magicolor 3100 Series Printer User:
Thank you for purchasing a magicolor 3100 Series printer. Place this Maintenance
Guide
near the printer for quick information.
For technical support: Point your web browser to www.minolta-qms.com, and then
click on On-line Help & Drivers. The Answer Base (the dancing sun icon) helps you
locate the information you need by asking you questions. You can also refer to the
Installation Guide and the User’s Guide for further information.
Dispose of used consumables properly according to your local regulations.
Do not dispose of them by burning.
Keep dry
The fuser can become extremely hot and cause severe burns. Make sure the unit is
cool before handling it.
Trademarks
The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the
MINOLTA-QMS logo, Crown, and magicolor.
Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this
guide may also be trademarks or registered trademarks of their respective owners.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2001 by
MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced,
modified, displayed, transferred, or copied in any form or in any manner or on any
media, in whole or in part, without the express written permission of MINOLTA-
QMS, Inc.
Copyright Notice
This guide is Copyrighted © 2001 by MINOLTA-QMS, Inc., One Magnum Pass,
Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole
or part, nor transferred to any other media or language, without written permission
of MINOLTA-QMS, Inc.
Notice
MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the
equipment described herein without notice. Considerable effort has been made to
ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-
QMS, Inc. makes no warranty of any kind including, but not limited to, any implied
warranties of merchantability and fitness for a particular purpose with regard to this
guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors
contained in this guide or for incidental, special, or consequential damages arising
out of the furnishing of this guide, or the use of this guide in operating the
equipment, or in connection with the performance of the equipment when so
operated.

1
Media Specifications
All media is fed short edge first and is output to the 250-sheet output tray
on top of the printer. The imageable (printable) area for all media sizes is
the page size minus 0.157" (4 mm) from all edges.
Media Inches Millimeters Source* Autoduplex
A4 8.2 x 11.7 210.0 x 297.0 U/M/H Yes
A4
Transparency 8.2 x 11.7 210.0 x 297.0 U/M/H No
A5 5.9 x 8.3 149.0 x 210.0 U/M/H Yes
B5 (ISO) 6.9 x 9.8 176.0 x 250.0 M No
B5 (JIS) 7.2 x 10.1 182.0 x 257.0 U/M/H Yes
C5 6.4 x 9.0 162.0 x 229.0 M No
C6 4.5 x 6.4 114.0 x 162.0 M No
Commercial
#10 Envelope 4.1 x 9.5 105.0 x 241.3 M No
International
DL Envelope 4.3 x 8.7 110.0 x 220.0 M No
Executive 7.3 x 10.5 184.0 x 267.0 U/M/H Yes
Folio 8.5 x 13.0 215.9 x 330.2 U/M/H Yes
Japanese
Postcard 3.9 x 5.8 100.0 x 148.0 M No
Legal 8.5 x 14.0 215.9 x 355.6 U/M/H Yes
Letter 8.5 x 11.0 215.9 x 279.4 U/M/H Yes
Letter
Transparency 8.5 x 11.0 215.9 x 279.4 U/M/H No
Monarch 3.9 x 7.5 98.0 x 191.0 M No
Statement 5.5 x 8.5 140.0 x 216.0 M Yes
Notes: * U = Upper, M = Multipurpose (MPT), H = High-capacity input feeder.
Thick 3 media can be printed only from the multipurpose tray.
For job modes (such as network user), print quality (such as draft), media type
(such as plain paper), and further information, refer to the
User’s Guide
.

2
Loading Media
1
2
3
A5 A5
5
4

3
5
7
67
8
89
10 11
12 13

4
Clearing Media Jams
1
89
2
13
5
16
12
6
1 2
3 4
5
4
44
4
5
55
5
A
6

5
7 8
9
H
B
4
44
4
5
55
5
10
11 12
4
44
4
5
55
5
13 14

6
Maintenance Schedule
Attention
Consumable life is expressed in simplex letter/A4 pages at
normal 5% coverage in continuous printing. A duplex page is
equivalent to two simplex pages. The stated life expectancy of
each consumable is based on printing under specific operating
conditions, such as ratio of color to monochrome, and media
type and size. The actual life expectancy will vary (or be
reduced) depending on these and other printing variables,
including continuous (optimal consumable life) or intermittent
(for example, one-page jobs) printing, ambient temperature,
and humidity.
User
replaces... After this message displays in the message window...
Fuser unit REPLACE FUSER UNIT
Replace both the fuser and the media feed roller(s).
Imaging unit REPLACE IMAGING UNIT
Toner
cartridge <
COLOR > TONER EMPTY
Transfer unit REPLACE TRANSFER UNIT
15 16

7
Consumables Life Expectancies
Fuser Unit
and Media
Feed
Roller(s)
Approximately 100,000 simplex pages
Imaging Unit Refer to the
User’s Guide , go to www.minolta-qms.com/
support then click on Answer Base, or go to
www.minolta-qms.com/products for current life
expectancies.
Toner Percent Coverage of Simplex Pages (Average Job
Size of Four Continuous Pages)
5% 10% 15% 20% 25% 30% 35% 40%
Black 8,500 4,250 2,833 2,125 1,700 1,417 1,214 1,063
Yellow,
Magenta,
Cyan
6,000 3,000 2,000 1,500 1,200 1,000 857 750
Transfer Unit Approximately 18,000 simplex pages

8
Error Messages
Frequent jams in any area indicate that the area should be checked,
repaired, cleaned, and/or replaced. Repeated jams will also occur if the
media does not match the specifications noted in the
User’s Guide .
Error Message Problem Solution
ADC SENSOR
DUSTINESS
WARNING
The density sensor is too
dusty. Clean the density sensor.
CALL FOR
SERVICE <
X>
A service call is needed
for
<X
> (the specified
item).
Place a service call. Refer to the
Service & Support Guide
or
www.minolta-qms.com for further
information
.
< COLOR >
TONER EMPTY The indicated toner
cartridge is empty. Replace the toner cartridge. To order approved consumables, contact your
local vendor or www.minolta-qms.com.
< COLOR >
TONER LOW The indicated toner
cartridge is low. There
is still enough toner for
approximately 100
letter/A4 pages (at 5%
coverage) before the
printer stops.
When the message reads <
COLOR >
TONER EMPTY, replace the cartridge.
< COLOR >
TONER
MISSING
The indicated toner
cartridge is missing or
misinstalled.
Replace the toner cartridge.
ENERGY
SAVER Energy Saver has been
activated. No action needed.
FRONT COVER
OPEN The front cover is not
closed properly. Close the cover.
INVALID
IMAGING
UNIT
The printer has detected
a nongenuine
MINOLTA-QMS
imaging unit.
To resume printing and to prevent
permanent damage to your MINOLTA-
QMS printer, replace the imaging unit
withagenuineMINOLTA-QMS imaging
unit. If you are using a genuine
MINOLTA-QMS imaging unit and still
receive this error, contact Support.
Refer to the
Service & Support Guide
or www.minolta-qms.com
.

9
MEDIA JAM
< X >Duplex jams occur in
the duplex area. Locate and remove the jam.
Feed jams occur
between the media tray
and the print engine. A
feed jam may be as
simple as a sheet of
media not being picked
up, or it may be that the
media was picked up
but not fed properly.
Fuser jams occur in the
fuser area.
Registration jams
occur near the
registration rollers
underneath the imaging
unit.
MEDIA TYPE
MISMATCH The media detected in
the tray doesn’t match
the media size setting.
Change the media in the tray or
change the media size setting.
OUTPUTBIN
FULL The fill limit on the
output bin has been
reached.
Remove the media from the output bin.
PUT < X > IN
< Y > BIN The specified input tray < Y > needs to be
refilled with the
specified media
size <
X >.
Refill the specified input tray with the
specified media size.
REPLACE <X
> The specified item
<X
>
needs replacement,
such as the fuser.
Replace the specified item.
<
X > LOW < X > (the specified
item) is near end of life.
< X > MISSING < X > (the specified
item) is missing, such
as the transfer unit.
Error Message Problem Solution

10
Replacing a Toner Cartridge
1 2
3 4
5 6

11
7 8
9

12
Replacing the Imaging Unit
A
1 2
3 4
5 6

13
7 8
9
2
1
10

14
Replacing the Fuser Unit and Media Feed
Roller(s)
Fuser Unit
A
1 2
3
B
4
44
4
5
55
5
4

15
5 6
7 8
1
1
2
1
2
1
2
1
5
55
5
5
55
5
4
44
4
9 10
11

16
Media Feed Roller(s)
1
2
12 6
66
6
13
14 15
16
2
1
3
17

17
Replacing the Transfer Unit
A
1 2
2
1
1
4
44
4
4
44
4
5
55
5
5
55
5
3 4
5 6

18
Cleaning Schedule
Cleaning Guidelines
Clean this item thoroughly... After...
Exterior Once a month or as needed, whichever
comes first
Interior (density sensor) ADC SENSOR DUSTINESS WARNING
appears in the message window.
Note: We recommend that you do not clean elsewhere inside the printer. If
necessary, refer to the
Service & Support Guide
for a MINOLTA-QMS-authorized
service provider near you.
Exterior—Use Exterior—Avoid
A soft dry cloth to clean the
control panel. Sharp or rough implements (such as wire or plastic cleaning pads); liquids.
A soft damp cloth to clean the outside
of the printer. Aerosol or pump-sprayed cleaners; too much dampness in the cloth.
Mild neutral detergent to clean the out-
side of the printer if necessary. Abrasive or corrosive solutions that contain solvents (such as alcohol or
benzine).
Interior—Use Interior—Avoid
A soft dry cloth or cotton swab to
clean the density sensor. Vacuuming. Any liquids.
7
2
1
8