Mirrorstone MS-THC-12JB User manual

HELIOS BAR HEATER MANUAL
MS-THC-12JB / MS-THC-18JB
MS-THC- 24JB / MS-THC-30JB
MS-THC-12JW / MS-THC-18JW
MS-THC-24JW / MS-THC-30JW
MS-THC-12DBW / MS-THC-18DBW
MS-THC- 24DBW / MS-THC-30DBW
MS-THC-12DWW / MS-THC-18DWW
MS-THC-24DWW / MS-THC-30DWW

1. BEFORE USING YOUR HEATER FOR THE FIRST TIME
2. IMPORTANT SAFEGAURDS
3. INSTALLATION GUIDE
4. PRODUCT INSTRUCTION FOR HELIOS NON- REMOTE HEATERS
5. PRODUCT INSTRUCTION FOR HELIOS REMOTE CONTROLLABLE HEATERS
6.
7. 7DAY TIMER
8. WARNING
3
3
6
9
11
14
15
18
CONTENTS
PAIRING YOUR REMOTE CONTROL HELIOS BAR HEATER TO YOUR WIFI
NETWORK

Please read all the instructions in this manual carefully, even if you have prior experience of
using an infrared heater. This manual should be kept in a safe place for future reference.
Should you need to make any kind of warranty claim with the manufacturer, you will need to
make note of the complete model number (located on the product card at the back of the
heater), the date on which you received the product, and your receipt of purchase. The
various ratings listed on the product card are based on specific loading tests performed in a
controlled environment. Normal usage or use with other electrical equipment may result in
different ratings.
Upon switching the heater on for the first time. you may notice a distinct smell and light
smog. Please be aware that this is completely normal - this is simply the protective oils used
on the element to protect it during production and transport burning off. Once the heater
has been on in an open environment, any smell or smog will disappear over a short period
of time.
Please abide by the following safety precautions when using the heater, in order to mini-
mise the risk of fire, electrical shock, injury or property damage:
Please read all the instructions in this manual carefully, and keep it in a safe place for
future reference.
Use only the voltage specified on the product card located at the back of the heater.
Do not obstruct the front of the heater, or block the entry or exit of any airflow. There
should be a clearance of at least 1 meter around the front and sides of the heater.
Do not use the product in close proximity to any other radiant heat source.
Do not use the product in close proximity to gasoline, paint or any other highly flammable
liquids.
Take extra care to ensure that the heater has been off for at least 1 hour before touching
it with bare skin or moving it to another location.
Keep the heater away from all kinds of liquid, ensuring that it does not become immersed
in any liquid, as this could create an electric shock.
Do not use the heater if the plug, power cord, or connectors become damaged in any way.
In the event of such an occurrence, please return the heater to a qualified electrician for
examination, adjustment, service or repair.
Do not touch the appliance with wet hands.
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3
BEFORE USING YOUR HEATER FOR THE FIRST TIME
IMPORTANT SAFEGUARDS

4
The most common cause of overheating is dust or fluff deposits getting stuck in the
heater. You can prolong the life and ensure the safety of your heater by disconnecting it
regularly and vacuum cleaning the air vents and grilles.
Ensure that the product is installed away from windows as any rain may cause an
electrical shock.
When cleaning the heater, only use a soft, damp cloth, and always ensure that the heater
has been disconnected from the mains before cleaning. Do not use an abrasive cleaning
cloth.
Do not connect to the mains supply until the heater has been completely installed.
Do not use the heater in the immediate vicinity of any baths, showers, swimming pools, or
any other areas where there is an exceptionally large concentration of water.
Please let the surface of the heater cool down before moving it.
Do not tamper with the power cord while the heater is on.
Using an extension cord with this product is not recommended.
Please ensure that the power cord is disconnected when the heater is not on.
This heater isn't suitable for use near long pile carpets or flokati rugs.
Do not allow the power cord to come into contact with the heater when it is on.
Do not leave the power cord loose around walkways or corridors, as this could be a
tripping hazard.
Do not twist, kink or wrap the cord around the heater, as this may cause the insulation to
weaken and split.
Do not store the heater away while it is still hot.
The heater is not to be used by young children, the elderly or the disabled without
supervision.
Do not install the heater directly above an electrical socket.
Do not use this heater with more than one programmer, timer, thermostat, or any other
device that switches the heater on and off automatically (including the built-in thermostat
on the remote controllable version).
The cover and casing are designed to protect the heating elements inside the heater, and
should not be tampered with or opened under any circumstances.
Please adhere to the safety precautions detailed in this manual, in order to prevent any
fire. electrical hazards or injuries.
The heater may be operated by children over the age of 8, those who suffer from reduced
physical, sensory or mental capabilities, provided they are supervised or complete under-
stand ing of the operational and general hazards involved with using the heater. Children
should not play with the heater, and should not carry out any cleaning or maintenance of
the heater.
Children younger than 8 should not use the heater in any capacity, whether they are
supervised or unsupervised.
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The outer surface of the heater can get very hot and cause burns if contact is made with
the skin for prolonged periods of time. Please pay attention when children or vulnerable
people are present.
The heater should be installed at a minimum of 2.2 metres from the floor.
Should the power cord become damaged, it must be returned to the manufacturer, or be
repaired by a qualified electrician.
The heater should not be used in confined spaces with occupants who are unable to leave
the room on their own.
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5

6
INSTALLATION GUIDE
Model
MS-THC-12DBW
MS-THC-12DWW
MS-THC-18DBW
MS-THC-18DWW
MS-THC-24DBW
MS-THC-24DWW
MS-THC-30DBW
MS-THC-30DWW
L (mm)
L1
L
940
1540
1840
1240
707
1307
1607
1007
L1 (mm)
These holes at the back of the bar heater are not
for the screws, they allow air to ow.
The brackets have a notch, the one with the
notch goes into the bar heater, without the
notch goes into the wall.
2x Brackets with notch 2x Brackets without
notch

Step One: Use the screws provided to install two of the brackets to the back of the heater,
as shown in Fig. A.
Step Two: Use the screws provided to install two of the brackets to the wall or ceiling, as
shown in Fig. B.
Step Three: Connect the brackets on the back of the heater to the brackets on the wall at
your desired angle, using the wing nuts provided to fix them, as shown in Fig. C.
7
For ceiling installation: the distance between the side of the heater and the wall should be at
least 100mm, as shown in Fig. 1.
For wall installations, the height from the floor should be at least 2.2 metres, as shown in
Fig.2.
200mm
> 2200mm
2
Ceiling
Wall
Floor
>100mm
>100mm
1

8
For suspended installation, the heater will hook up to the suspension cables and hang from
the ceiling, as shown in Fig. 3.
(Spare parts purchased separately)
A1 B1
3

PRODUCT INSTRUCTIONS FOR HELIOS NON-
REMOTE HEATERS
Outer Casing Heating Plate
Power Indicator
Heating plate
220-240VAC 50/60Hz
Control Box
Model
MS-THC-12JB
MS-THC-12JW
MS-THC-18JB
MS-THC-18JW
MS-THC-24JB
MS-THC-24JW
MS-THC-30JB
MS-THC-30JW
Power
1200W 940 150 65
65
65
65
150
150
150
1540
1840
12401800W
3000W
2400W
Length (mm) Width (mm) Height (mm)
Product Size
Circuit Diagram
9
Before first use, please read this manual carefully.
When removing the heater from the box, please take care to ensure that you do not
damage the heater, and that you retain the box for storage purposes.
Install the heater according to the instructions provided in this manual.
The heater should be connected to its own power supply, as it should not share a
circuit with other high-power appliances, otherwise the circuit may overload.
Upon connecting the heater to a power supply, the heater will switch on.
Please be aware that the front of the heater does get very hot when in operation, so
please take care to ensure you do not touch the heater when it is on.
1.
1.1.
1.2.
1.3.
2.
3.

10
Replacement of Power Cord
Should the power cord become damaged, it must be replaced by a qualified electrician
or the manufacturer.
Child Supervision
This heater is not intended for use by children or vulnerable people without
supervision.
4.
5.

11
PRODUCT INSTRUCTIONS FOR HELIOS REMOTE
CONTROLLABLE HEATERS
Outer Casing Heating Plate Control Box
Model
MS-THE-12DBW
MS-THE-12DWW
MS-THE-18DBW
MS-THE-18DWW
MS-THE-24DBW
MS-THE-24DWW
MS-THE-30DBW
MS-THE-30DWW
Power
1200W 940 150 65
65
65
65
150
150
150
1540
1840
12401800W
3000W
2400W
Length (mm) Width (mm) Height (mm)
Product Size
Circuit Diagram
Remote Control
Heating Plate
Switch
220-240VAC 50/60Hz
L1
N1 NTC
N
L
1. Power On/Off button
2. Up/Down button
3. High/Low switch button
4. Switch button
5. Set button
6. Display button

12
Before first use, please read the following points carefully.
When removing the heater from the box please take care to ensure that you do not
damage the heater, and that you retain the box for storage purposes.
Install the heater according to the instructions provided in this manual.
The heater should be connected to its own power supply, and should not share a
circuit with other high-power appliances, otherwise the circuit may overload.
Switching the heater on:
Please ensure that the power switch located on the side of the heater is in the Off
position before connecting to your electrical supply.
To switch the heater on, put the power switch on the side of the heater into the On
position. You will see the display light up on the front of the heater, which will display
the current room temperature.
To lock the Heater, press the 'Switch" button, followed by the 'On/Off" button. You will
see a square lock icon on the screen, and none of the buttons will be operational while
it is locked. To unlock the heater, you can simply repeat the process, pressing 'Switch"
followed by "On/Off".
To toggle the screen on and off, press the "Display" button. The screen will power off,
however there will still be a power indicator on screen to tell you that the heater is
operational. To toggle the screen back on. simply press the "Display" button again.
To use the automatic temperature control feature. press the "Set' button. You will see a
temperature flashing on screen that you can adjust up and down using the "Up/Down"
buttons. The maximum temperature you can set Is 45°C, and the lowest temperature
you can set is 5°C. If your desired temperature is lower than the current room
temperature, the heater will not emit any heat, and if the desired temperature is higher
than the current room temperature, the heater will begin emitting heat, and you will
see the lights appear on the screen below the temperature display.
To use the timer setting, press the 'Set" button again while you are setting your desired
temperature. You will see a '00- flashing on the screen, along with a clock icon on the
screen. Use the "Up/Down" buttons on the remote to change the amount of time in
hours that you would like the heater to be operational for. You can select any duration
between 0 hours and 24 hours, in 1-hour increments. Once you are happy with your
selection, simply leave the heater for a few seconds, and it will save your settings.
By default. the heater comes with open window detection. where if the heater detects a
drop in temperature by 3°C or more within a 2 minute time window, it will
automatically switch of to conserve energy and increase efficiency. When this happens,
the display will flash and there will be a clicking sound. To override this. simply operate
the remote and switch the heater back on.
1.
1.1.
1.2.
1.3.
2.
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
2.7.

13
To reset the Wi-Fi settings on the heater, press 'Switch", then "High/Low Switch", then
'Up" all within 5 seconds. You will know when it has been reset, as the Wi-FI symbol will
start flashing rapidly on the screen.
To toggle between High Power and Low Power, press the "High/Low Switch" button.
The Indicator on the screen will switch from a full sun (High Power) to a half sun (Low
power) to tell you which setting it is on.
To put the heater in standby, press the 'On/Off' button once. The display will switch off
except for the current room temperature and Wi-Fi symbol. Press the "On/Oft" button
again to switch the heater back on.
Please be aware that this heater will get hot whilst in use. To prevent injury, do not
touch the heater when it is on, and allow at least 1 hour after disconnecting from the
power supply before touching it.
For repairs and servicing, please get in contact with your local repair centre or a quali-
fied electrician.
If there is any damage to the power cord, you must stop using the heater
immediately, and get it repaired from either a local repair centre or a qualified
electrician.
This heater is not to be used by children or other vulnerable people without
supervision from an adult.
2.8.
2.9.
3.
4.
5.
6.
7.

PAIRING YOUR REMOTE CONTROL HELIOS BAR
HEATER TO YOUR WIFI NETWORK
14
Before starting, ensure your smart device is connected to a 2.4GHz Wi-Fi signal. All Wi-Fi
routers emit a 2.4GHz signal, but some new models also emit 5GHz. You can normally tell
at a glance which signal is which, because 5GHz networks will contain a “5” or “5G”
somewhere in the name.
Using your mobile phone, scan the QR code below to download and install the Smart Life
app.
Now you’ll need to put your heater into Wi-Fi pairing mode. To do this, press “Switch”,
then “High/Low Switch”, then “Up” within 5 seconds. The Wi-Fi, symbol will start flashing
rapidly on the remote screen.
Open the app, tap ‘add device’ or click the “+” symbol in the top right corner. Select Select
"Small Home Appliances" on the left menu, and then select "Heater", click OK, then
connect to your WI-FI. Enter your password, click to confirm and the connection should be
successful.
If the Wi-Fi connection falls, you’ll need to reset your Wi-Fi before attempting to reconnect.
1.
2.
3.
4.
5.

7DAY TIMER
Timer
15
On the home screen of the Smart Life app, press the 'Timer' button in the bottom right
corner.
Then, press 'Add' in the middle of your screen.
The following screen allows you to set your timer settings:
Use the sliders at the top of the screen to set what time you want your heater to switch
on or off.
Press the 'Repeat' button to set which days you would like the timer to occur on, if any.
Press the 'Note' button to set a note for that particular timer setting.
Press the'Switch' button to set whether you want the heater to switch on or off at the
time you have set.
1.
2.
3.
4.
5.
6.
7.
Using The 7-Day Timer With Your Heater:

Switch
PM 2:23
Every day
Switch ON
Add Schedule
22AM
23PM
01
24
02
Save
Repeat
03
Note
Notification
ON
Once
Switch
y day
PM 2:23
PM 2:23
Switch ON
Switch ON
Repeat
Note
Notification
ON
Wed.
Add Schedule
PM 2:23
Once
Switch ON
Schedule
Figure 1 Figure 2 Figure 3 Figure 4
Figure 5 Figure 6 Figure 7 Figure 8
Timer
Add
No timer data
Switch
PM 2:23
Every day
Switch ON
Add Schedule
AM 22
PM 23
01
02
24
Save
03
Repeat
Note
Notification
ON
Once
The action will be carried out only once if you do not select it.
Repeat
Sun.
Mon.
Tues.
Thurs.
Wed.
Fri.
Sat. Switch
PM 2:23
Wed.
Switch ON
Add Schedule Save
Repeat
Note
Notification
ON
Wed.
W
Ever
ed.
Time variance is +_30s
Save
Add Schedule
OFF
16

Table for information requirements for electric local space heaters
Model identifier(e):
Item
Heat output
Nominal heat output
Minimum heat output
(indicative)
Maximum continuous
heat output)
Auxiliary electricity consumption
At nominal heat output
At minimum heat output
In standby mode
Item
Type of heat input, for electric local space heaters only (select one)
Manual heat charge control with integrated thermostat
Manual heat charge control with room and/or outdoor temperature feedback
Electronic heat charge control with room and/or outdoor temperature feedback
Fan assisted heat output
Type of heat output/room temperature control (select one)
Single stage heat output and no room temperature control
Two or more manual stages, no room temperature control
With mechanic thermostat room temperature control
With electronic room temperature control
Electronic room temperature control plus day timer
Electronic room temperature control plus week timer
Other control options (multiple selections possible)
Room temperature control, with presence detection
Room temperature control, with open window detection
With distance control option
With adaptive start control
With working time limitation
With black bulb sensor
Contact details:
Remark: For electric local space heaters. the measured seasonal space heating energy efficiency qs cannot be worse
than the declared value at the nominal heat output of the unit.
Symbol
Pnom
Pmin
Pmax
elma
elmin
eISB
1.2 1.8 2.4 3.0 kW
kW
kW
kW
kW
W
Value Unit
Unit
[No]
[No]
[No]
[No]
[No]
[No]
[No]
[No]
[Yes]
[Yes]
[Yes]
[Yes]
[No]
[No]
[No]
[No]
MS-THC-12DBW
MS-THC-120WW
MS-THC-1808W
MS-THC-18DVVVV
MS-THC-2408W
MS-THC-24DWW
MS-THC-3008W
MS-THC-30DWW
0.6
1.1
1.137
0.576
0.3
1.8 2.3
0.9
1.760
0.4
0.878
2.283
0.17
1.125
2.768
0.3
1415
1.1 1.4
2.8
17

WARNING
18
Please ensure that the heater is installed correctly, as per this instruction manual, and
that it is facing the correct way.
The heater should be installed in a place where the controls cannot be used by
someone who is using a bath or a shower.
The heater should not be installed directly above an electrical socket.
Please consult a qualified electrician if there is any damage to the power cord on your
heater.
Before moving your heater, make sure it has sufficiently cooled down.
Do not leave young or vulnerable people like the elderly or the disabled unsupervised in
a room when the heaters are in use.
Please ensure that the heater is not installed in close proximity to furniture, curtains or
any other objects in the home that could be flammable.
When disposing of your heater, please use your local rubbish collection facilities rather than
using your general waste services. Contact your local council for information regarding these
collection services. Should the heater be disposed of in a landfill or dump, there is a risk of
hazardous substances leaking into the groundwater, which then has a knock-on effect on
the local food chain, potentially damaging your health and well-being.
1.
2.
3.
4.
5.
6.
7.

[email protected]
www.mirrorstoneheating.co.uk
86 Scudamore Road Leicester, LE3 1UQ
[phone]