Mitchell Diagnostics MD-350 User manual

1. Vehicle Identification
Window
2. Camera
Front facing camera is 5MP.
3. Microphone
Front facing microphone.
4. Ambient Light Sensor
5. Main Screen Functions
6. Android Applications
Button
7. Camera Button
8. Screen Shot Button
9. VCI Connection Manager
Button
10. Recent apps button
11. Power Button
12. Home Button
13. Back Button
14. Speaker
15. Power port
16. HDMI Port
17. Docking Station Port
18. USB Type “A” port
19. Audio port
20. Ethernet Connector
21. VCI Port
22. Mini USB
23. Speaker
24. Microphone
Rear Facing Microphone.
25. Camera
Rear Facing Camera is 5MP.
26. Light
10:08
Settings
MAIN MENU - Tap Below To Begin Your Diagnostic Experience
Today is Tue, 12 Dec
Heavy Duty
Select Vehicle OBDII Saved Diagnostic Data Browser
MD-350
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24
101213 11 9 8
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1
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581063 Rev B | APDMD35033018
© Mitchell International, Inc.
MD-350 Quick Start Guide

EN-2
MD-350 Quick Start Guide

EN-3
Safety Precautions
BEFORE OPERATING THIS TOOL, ALL OPERATORS SHOULD READ AND
UNDERSTAND THIS QUICK START GUIDE AND FOLLOW ALL SAFETY
WARNINGS AND INSTRUCTIONS.
KEEP THESE INSTRUCTIONS WITH THE TOOL FOR FUTURE REFERENCE.
IF YOU HAVE ANY QUESTIONS, CONTACT YOUR OTC REPRESENTATIVE
OR DISTRIBUTOR.
!DANGER:
When an engine is operating, keep the service area well ventilated
or attach a building exhaust removal system to the engine exhaust
system. Engines produce carbon monoxide, an odorless, poisonous
gas that causes slower reaction time and can lead to death or serious
personal injury.
!WARNINGS:
When working with hydraulic or fuel lines, be careful that liquids
under pressure do not escape and create a dangerous condition. Use
adequate ventilation and make sure there are no sparks or possibility
of sparks that may ignite any vapor.
Wear an American National Standards Institute (ANSI) Z87.1 approved
eye shield when testing or repairing vehicles.
Objects propelled by whirling engine components or pressurized
liquids escaping may cause personal injury.
Set the parking brake and block the wheels before testing or repairing
a vehicle. It is especially important to block the wheels on front-wheel
drive vehicles because the parking brake does not hold the drive
wheels.
Do not drive the vehicle and operate the software at the same time.
Maintain adequate clearance around moving components or belts
during testing.
Moving components and belts can catch loose clothing, body parts, or
test equipment and cause serious personal injury or tool damage.
Automotive batteries contain sulfuric acid and produce explosive gases
that can result in serious injury ignition of gases, keep lit cigarettes,
sparks, flames, and other ignition sources away from the battery at all
times.
Refer to the service manual for the vehicle being serviced. Adhere to all
diagnostic procedures and precautions. Failure to do so could result in
personal injury or otherwise unneeded repairs.
Use only specially designed replacement parts (brake hoses and lines)
for ABS equipped vehicles.
After bleeding the brake system, check the brake pedal for excessive
travel or a ”spongy” feel. Bleed again if either condition is present.
When installing transmitting devices (Citizen Band radio, telephone,
etc) on ABS-equipped vehicles, do not locate the antenna near the ABS
control unit or any other control unit.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates
and radiates radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications.
To reduce risk of injury, charge only Bosch Automotive Service
Solutions, Inc. supplied rechargeable batteries for the MD-350 product
with the supplied charger. Other types of batteries may burst causing
injury to persons and property damage.
Use of an attachment not recommended or sold by the battery charger
manufacturer may result in fire, electric hock, or personal injury.
Do not operate the tool with a damaged cord or connector. Replace
damaged cords and connectors immediately.
Do not operate the charger if it has received a sharp blow, been
dropped, or otherwise damaged in any way. Take the charger to a
qualified service person.
Do not disassemble the charger. Take the charger to a qualified service
person if service or repair is necessary. Incorrect reassembly may
result in electric shock or fire. Unplug charger before attempting any
maintenance or cleaning. Turning o controls will not reduce this risk.
To prevent possible hearing damage, avoid using the tool at high
volume levels for long periods.
Do not expose tool or charger to rain, moisture, or snow.
Verify that cords are located where they will not be stepped on,
tripped over, or otherwise become a safety hazard or subjected to
damage or stress.
Use only batteries that are approved for use with this tool. Use of other
types may increase the risk of fire or explosion.
Do not carry a battery in your pocket, purse, or other container where
metal objects (such as car keys or paper clips) could short-circuit the
battery terminals. The resulting excessive current flow can cause
extremely high temperatures and may result in damage to the battery
pack or cause fire or burns.
The battery poses a burn hazard if you handle it improperly. Do not
disassemble it. Handle a damaged or leaking battery with extreme
care. If the battery is damaged, electrolyte may leak from the cells and
may cause personal injury.
Keep the battery away from children.
Do not store or leave your tool or battery near a heat source such as
a radiator, fireplace, stove, electric heater, or other heat-generating
appliance or otherwise expose it to temperatures in excess of 60ºC
(140ºF). When heated to excessive temperatures, battery cells could
explode or vent, causing personal injury or risk of fire.
Do not dispose of your tool’s battery in a fire or with normal
household waste. Battery cells may explode. Discard a used battery
according to the manufacturer’s instructions or contact your local
waste disposal agency for disposal instructions. Dispose of a spent or
damaged battery promptly.
CAUTION:
To avoid damage or generation of false data, make sure the vehicle
battery is fully charged and the connection to the vehicle Data Link
Connector (DLC) is clean and secure.
Do not place the tool on the distributor of a vehicle. Strong
electromagnetic interference can damage the tool.
Never disconnect or reconnect any electrical connector while the
ignition is on. Powertrain Control Module (PCM) damage may result.
MD-350 Quick Start GuideMD-350 Quick Start Guide

EN-4
Setup
1. Docking Station.
MD-350
MD-350
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1
2
3
1. Handset
2. Docking Station
3. LED
The Docking Station can be used to store the
Handset when not in use. The Docking station can
also charge the handset.
There is a storage bin at the rear of the Docking
Station to store the VCI/OBD-II Cable when the
handset is charging.
The LED state shall be as follows:
• Off indicates no power connected
• Green flashing indicates charging handset
• Green steady indicates charged handset
Note: LED shall flash momentarily even if the handset is
completely charged when the handset is first attached to the
charging station to indicate contact has been made.
2. Battery Charging.
Connect the handset to AC power and fully charge the
battery.
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1. Handset
2. AC Power cord
When the handset is turned on, the level of battery
charge is indicated in the upper right corner of the
screen.
NOTE: The tool can be used while charging. The battery can
also be charged using the 18 volt power supply provided with
the kit.
Battery Life Tips
The Handset is an Android based touch screen tablet.
The battery life icon shows charge level. The scan tool
lets you know how much battery life is left by viewing
the icon located at the top right of the home screen.
Like all Android devices, there are tips to help extend or
maximize battery life.
When not actively being used, the screen will timeout
and the scan tool will go into the hibernation. The user
can set the length of delay between the last screen
touch and automatic screen timeout (dim and lock).
From the Home screen, touch the Android App button -
Settings - Display.
Select Screen timeout, then select the length of time
from the last screen touch and automatic screen
timeout.
To use again, press the power button to wake the tool
up. This will allow maximum run time, while not limiting
productivity.
When the tool is powered up, even if it is not being
actively used, Wi-Fi and Bluetooth radios as well as all
other necessary hardware are still being powered. Battery
life is comparable to similar devices when in this state.
MD-350 Quick Start Guide

EN-5
Note: It is recommended to keep the scan tool plugged into
power supply when not being used.
Software Updates: Periodically, updates will become
available and the user will be notified through
a message on the screen. To receive updates
automatically, connect to Wi-Fi and leave scan tool
on overnight.
Note: Scan Tool will download updates automatically when
connected to the internet. When download is complete,
the user will be informed with a pop up screen. To install an
update, the scan tool must be connected to the AC power
adapter, over 50% battery life and not connected to a vehicles
DLC.
3. Press the power button to turn on
the handset.
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MD-350
Power Button Functions
The power button has four functions
a. ON: Press the power button to turn the handset on.
b. OFF: Press and release the power button. A pop
up window will appear to shut down the
handset.
c. ON: If the screen times out or is in standby mode,
press and release the power button to wake up
the handset. Turn ON: With tool off, press to
turn ON
d. OFF: Press the power button and hold for 5
seconds to turn the handset off completely
(not recommended).
4. Select a Language
You’ve got the right tool!
English Español French
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5. Register the tool, begin the trial
period, or run the tool in demo mode.
Register my Device Now
You’ve got the right tool!
1) Read & agree to the EULA.
2) Setup Wi-Fi.
3) Activate your warranty
Quick Setup End User License Agreement
Software Product License Agreement
SOFTWARE PRODUCT LICENSE AGREEMENT
1. OWNERSHIP. The Software Product is licensed (not sold) to you.
The Software Product shall remain the property of Bosch. Bosch
IMPORTANT: Do not continue until you have read this Software
Product License Agreement (”Agreement”). By clicking the I Accept
button (or authorizing any other person to do so), you accept this
Agreement and are bound by its terms. If you are not sure that you are
authorized by your employer to accept this Agreement, take this
package to a principal in your firm before proceeding. This Agreement
is a legally binding document setting forth the manner by which you
may use the Bosch Automotive Service Solutions Inc. (”Bosch”)
software, and any associated media, printed materials and electronic
documentation (collectively “Software Product”). Carefully read the
terms and conditions of this Agreement before using this Software
Product. Use of this Software product indicates your acceptance of
the following terms and conditions.
Copyright (c) 2014-2015, Bosch Automotive Service Solutions Inc. All
Rights Reserved
Register my Device Later
Demo Mode
I Agree
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Note: Wi-Fi Must be ON. If Wi-Fi is OFF slide the Wi-Fi switch to
the ON position and follow the prompts on the screen.
MD-350 Quick Start Guide

EN-6
6. Connect the VCI to the vehicle.
POWER
PC CONNECTION
VEHICLE
CONNECTION
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1
2
VEHICLE
COMMUNICATION
INTERFACE
1. OBDII/DLC Cable
2. DLC
3. VCI
7. Connect the handset to the VCI.
Pairing
VCI Connection Manager Icon Definitions
No VCI is paired with the handset.
VCI is paired on the hardware level, but
software check had failed. VCI cannot be used
without software update.
VCI is connected via Wi-Fi. Software check is
successful, VCI is ready for use, but Wi-Fi signal
is degraded.
VCI is connected via USB. Software check is
successful, VCI is ready for use.
VCI is connected via Wi-Fi. Software check is
successful, VCI is ready for use.
The VCI is paired to the handset during manufacturing
and should be paired out of the box.
a. Connect the VCI to the vehicle DLC.
b. At this point VCI Connection Manager icon should
display "Connected via Wi-Fi".
c. If VCI Connection Manager icon shows "No
connection"s, select the VCI Connection
Manager icon.
10:08
Settings
MAIN MENU - Tap Below To Begin Your Diagnostic Experience
Today is Tue, 12 Dec
Heavy Duty
Select Vehicle OBDII Saved Diagnostic Data Browser
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d. Once VCI Connection Manager icon is selected,
VCI Connection Manager dialog is displayed, listing
discovered VCIs.
e. Select "Connect" next to VCI in the list to pair with it.
Once VCI Connection Manager icon changes to
"Connected via Wi-Fi", the tool is ready to use.
The handset is now paired to a VCI. To use a
different VCI in the future, repeat the steps for
manually pairing the VCI.
Select “Connect” next to desired VCI. VCI
Connection Manager dialog will refresh to show
successful connection.
MD-350 Quick Start Guide

EN-7
Cable connection
Connect the VCI OBDII/DLC cable into the vehicle.
If wired connection to VCI is desired, then use USB
cable provided in the kit, plug the appropriate end
(B) of the cable into the VCI, then the opposite end
into a USB VCI port on the handset. VCI Connection
Manger will switch icons to the USB icon.
L
Active
SearchGooglefor ...
2013
TIRE PRESSURE
MONITOR
BMW
OBD-II
Select Vehicle
Tue, 10 May 2016
xDrive3.0
335I (E92/E93)
BMW
CHECK
CHECK
101001
1001
0101
2:59
Read DTCs Data Stream Special Tests
Diagnostic
Information
Settings
BrowserMaintenance Tests
All System DTC
Scan
Automated
System Test View Saved Tests View Data Stream
Recordings
System Wiring
Diagrams
POWER
PC CONNECTION
VEHICLE
CONNECTION
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3
1
2
VEHICLE
COMMUNICATION
INTERFACE
MD-350
USB Cable
1. OBDII/DLC Cable
2. DLC Connector
3. USB Cable
4. Handset
POWER
PC
CONNECTION
VEHICLE
CONNECTION
VEHICLE
COMMUNICATION
INTERFACE
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6
3
4
5
1. Power port (used when necessary)
2. DLC/OBDII cable port
3. Power
Indicates the VCI has received power.
4. PC Connection
Indicates the VCI is communicating with the PC.
5. Vehicle Connection
Indicates the VCI is communicating with vehicle by
6. wireless Wi-Fi or USB
USB “B” Port
MD-350 Quick Start Guide

EN-8
8. Connect to the internet.
a. Enable Wi-Fi and select Next
Register my Device Now
You’ve got the right tool!
Add Wi-Fi Network
Wi-Fi
This is needed for networks that do not broadcast their SSID
Setup Wi-Fi
Register my Device Later
Demo Mode
Next: Your Name
OFF
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b. Select a network and select Next
c. If a Network password is required the Android Wi-
Fi screen will be displayed. Follow the prompts on
the screen.
d. If an internet connection could not be established,
follow the prompts on the screen and try again.
9. How to Power Off MD-350
ss02384
MD-350
a. Press and release the power button.
b. Select OK. The tool will now shutdown.
10:08
Settings
MAIN MENU - Tap Below To Begin Your Diagnostic Experience
Today is Tue, 12 Dec
Heavy Duty
Select Vehicle OBDII Saved Diagnostic Data Browser
Power off
Diagnostic Tool will shut down.
CANCEL OK
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Note: When switching vehicles, it is best to return to the home
screen before disconnecting the VCI from the vehicle to avoid
communication errors.
MD-350 Quick Start Guide

EN-9
Selecting Vehicle
Allows the user to enter a new vehicle or view Recent
Vehicles previously selected. Select the "Select Vehicle"
button then enter a vehicle one of four ways:
1. Select AutoID to start to automatically detect the vehicle.
2. Select Manual Selection manually enter information.
a. Year
b. Make
c. Model
d. Engine
3. Select Recent Vehicles to select from a list of previously
selected vehicles.
4. Enter VIN in search by VIN field.
10:08
Settings
MAIN MENU - Tap Below To Begin Your Diagnostic Experience
Today is Tue, 12 Dec
Heavy Duty
Select Vehicle OBDII Saved Diagnostic Data Browser
AutoID
Make sure the key is ON and Engine is OFF
Choose vehicle selection method:
Manual Selection
Recent Vehicles
Cancel
Search by VIN
Select Vehicle
2
3
1
4
Diagnostic Functions
After selecting a vehicle the user will be able to begin
using diagnostic functions on the vehicle.
10:08
Automated System Test
2008 Ford F-150 King Ranch 5.4L
Today is Tue, 12 Dec
Diagnostic Information
Read DTCs
All Systems
Read DTCs
Select Systems Data Stream Special Tests
Ehhanced OBDIIMaintenance Tests
System Wiring DiagramsSaved Diagnostic Data SettingsBrowser
101001
1001
0101
CHECK
DTC
CHECK
DTC
34 5 6
78 9 10
11 12 13 14
1 2
1. Select Vehicle button
Short cut to the select vehicle screen
2. Home Button
Short cut to the Main Menu
3. Read DTCs All Systems
The Read DTCs All Systems will scan all available
controllers on the selected vehicle.
4. Read DTCs Select Systems
The Read DTCs Select Systems will scan selected
controller on the vehicle.
5. Data Stream
The data stream function shows live sensor and solenoid
data streaming from the vehicle ECU (electronic control
unit).
6. Special Tests
Depending on the vehicle and controller selected,
special tests are available.
7. Diagnostic Information
Diagnostic Information provides diagnostic, repair, and
reset information for the selected vehicle.
8. Automatic System Test
The Automated System Test (AST) will scan all available
controllers on the selected vehicle for Modes 1-7.
MD-350 Quick Start Guide

EN-10
9. Maintenance Tests
Maintenance Tests provide a way for specific systems to
be recalibrated or reset after service.
10. Enhanced OBDII
Provides limited engine control and monitors the
diagnostic control network of the vehicle.
11. Saved Diagnostic Data
The Saved Diagnostic Data functions allows the
capability to recall previously run tests and Data Stream
Records.
12. System Wiring Diagrams
Provides OEM specific, Full color, Full system diagrams.
13. Browser
An internet browser window is available for direct
internet access.
14. Settings
Settings allow the user to make adjustments to the tool.
Features
AutoDetect®
The new user interface utilizes graphic “badges”
to illustrate when critical information is found.
AutoDetect® automatically detects vehicle-specific
solutions and graphically alerts the user of on-tool or
web-based repair information found. To use the Code To
Fix® feature, press the Diagnostic Trouble Code to launch
the DTC Info screen for access to exclusive experienced-
based fixes and repair information for that specific
vehicle and DTC.
Menu
Diagnostic Trouble Codes
Fail Since Clear
2003 GMC Yukon XL 1500 SLT 5.3L PCM
P0016 Crankshaft Position (CKP) -Camshaft
Position (CMP) Correlation DTC Status
P0101 Mass Air Flow Sensor Performance
P0102 Mass Air Flow Sensor Circuit Low
Frequency
P0016 Crankshaft Position (CKP) -Camshaft
Position (CMP) Correlation
P0101 Mass Air Flow Sensor Performance
P0102 Mass Air Flow Sensor Circuit Low
Frequency
Share
MIL Codes
ReadClear Save
DTC info
DTC Status DTC info
DTC Status DTC info
DTC Status DTC info
DTC StatusFailure Record
Failure Record
DTC info
DTC Status DTC info
2
23
24
2
23
24
ss02474
B1213 Less Than Two Keys Programmed To Passive Anti-Theft System
2008 Ford F-150 King Ranch 5.4L PCM / PATS
DESCRIPTION
CODE ASSIST
PCM Pin
LOCATION
SCAN TEST
WAVEFORM
Connector
TSB REFERENCE
Diagram
Code Criteria
Menu
Code Assist
Description Element
Battery Cable(s)Frequently Reported Fixes
StarterFrequently Reported Fixes
Vehicle Theft Detection (VTD)
System Learn Procedure
Frequently Reported Fixes
Ignition Key(s)
Action
Replaced
Replaced
Performed
ReplacedFrequently Reported Fixes
Repair Hotline
800.288.6210
IDENTIFI
DIRECT-HIT
5944
Google
System Wiring
Diagrams
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AutoID®
a. Automatically selects the vehicle using OBD II
Mode 9.
b. Identifies vehicles to quickly set up year, make,
model, and engine.
c. Coverage: AutoID can be a very fast and accurate
way to select a vehicle. AutoID retrieves the VIN
number from the vehicle’s on-board computer for
OEM’s that support the function. The function used
is Mode 9 Vehicle Information which is one of the
10 modes of the OBD II regulation. As illustrated
below, Mode 9’s support of AutoID varies
by OEM and model year. Very few OEM’s support
Mode 9 VIN from 1996–2000. Use the information
below to understand when Auto ID is best used.
2000–2004—some US vehicles may respond to
Mode 9 From 2000–2004 it was only used at the
OEMs discretion.
d. 2005–2007—many US vehicles will respond to
Mode 9 From 2000–2007 it was CARB advised, but
not required
e. 2008–current—virtually all US vehicles are required
to respond to Mode 9 OBDII Mode 9 was not ARB
required until 2008MY
10:08
Settings
MAIN MENU - Tap Below To Begin Your Diagnostic Experience
Today is Tue, 12 Dec
Heavy Duty
Select Vehicle OBDII Saved Diagnostic Data Browser
AutoID
Make sure the key is ON and Engine is OFF
Choose vehicle selection method:
Manual Selection
Recent Vehicles
Cancel
Search by VIN
Select Vehicle
ss02433
MD-350 Quick Start Guide

EN-11
MD-350 Quick Start Guide

EN-12
OTC Technical Support: [phone]
Part No:
Serial No:
Purchase Date:
Please record and retain this important information:
MD-350 Quick Start Guide