Mitchell Diagnostics MD-500 User manual

Mitchell MD-500 Quick Start Guide
Mitchell Diagnostics Solutions
en-US
Main Menu
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Power
PC
Connection
Vehicle
Connection
Vehicle Communication
Interface

1699503211 | VER 01 | 12.2021 2©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Safety Precautions
BEFORE OPERATING THIS TOOL, ALL OPERATORS SHOULD
READ AND UNDERSTAND THIS QUICK START GUIDE AND
FOLLOW ALL SAFETY WARNINGS AND INSTRUCTIONS.
KEEP THESE INSTRUCTIONS WITH THE TOOL FOR FUTURE
REFERENCE. IF YOU HAVE ANY QUESTIONS, CONTACT
YOUR BOSCH REPRESENTATIVE OR DISTRIBUTOR.
DANGER
When an engine is operating, keep the service area well ventilated
or attach a building exhaust removal system to the engine
exhaust system. Engines produce carbon monoxide, an odorless,
poisonous gas that causes slower reaction time and can lead to
death or serious personal injury.
WA R N IN G
• When working with hydraulic or fuel lines, be careful that
liquids under pressure do not escape and create a dangerous
condition. Use adequate ventilation and make sure there are
no sparks or possibility of sparks that may ignite any vapor.
• Wear an American National Standards Institute (ANSI) Z87.1
approved eye shield when testing or repairing vehicles.
• Objects propelled by whirling engine components or
pressurized liquids escaping may cause personal injury.
• Set the parking brake and block the wheels before testing
or repairing a vehicle. It is especially important to block the
wheels on front-wheel drive vehicles because the parking
brake does not hold the drive wheels.
• Do not drive the vehicle and operate the software at the
same time.
• Maintain adequate clearance around moving components or
belts during testing.
• Moving components and belts can catch loose clothing, body
parts, or test equipment and cause serious personal injury or
tool damage.
• Automotive batteries contain sulfuric acid and produce
explosive gases that can result in serious injury due to ignition
of gases. Keep lit cigarettes, sparks, flames, and other ignition
sources away from the battery at all times.
• Refer to the service manual for the vehicle being serviced.
Adhere to all diagnostic procedures and precautions. Failure
to do so could result in personal injury or otherwise unneeded
repairs.
• Use only specially designed replacement parts (brake hoses
and lines) for ABS equipped vehicles.
• After bleeding the brake system, check the brake pedal for
excessive travel or a ”spongy” feel. Bleed again if either
condition is present.
• When installing transmitting devices (Citizen Band radio,
telephone, etc) on ABS-equipped vehicles, do not locate the
antenna near the ABS control unit or any other control unit.
• To reduce risk of injury, charge only Bosch Automotive Service
Solutions, Inc. supplied charging block and power cord.
• Use of an attachment not recommended or sold by the
battery charger manufacturer may result in fire, electric shock,
or personal injury.
• This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates and
radiates radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications.
• Do not operate the tool with a damaged cord or connector.
Replace damaged cords and connectors immediately.
• Do not operate the charger if it has received a sharp blow,
been dropped, or otherwise damaged in any way. Take the
charger to a qualified service person.
• Do not disassemble the charger. Take the charger to a
qualified service person if service or repair is necessary.
Incorrect reassembly may result in electric shock or fire.
Unplug charger before attempting any maintenance or
cleaning. Turning off controls will not reduce this risk.
• To prevent possible hearing damage, avoid using the tool at
high volume levels for long periods.
• Do not expose tool or charger to rain, moisture, or snow.
• Verify that cords are located where they will not be stepped
on, tripped over, or otherwise become a safety hazard or
subjected to damage or stress.
• Use only batteries that are approved for use with this tool. Use
of other types may increase the risk of fire or explosion.
• Do not carry a battery in your pocket, purse, or other container
where metal objects (such as car keys or paper clips) could
short-circuit the battery terminals. The resulting excessive
current flow can cause extremely high temperatures and may
result in damage to the battery pack or cause fire or burns.
• The battery poses a burn hazard if you handle it improperly.
Do not disassemble it. Handle a damaged or leaking battery
with extreme care. If the battery is damaged, electrolyte may
leak from the cells and may cause personal injury.
• Keep the battery away from children.
• Do not store or leave your tool or battery near a heat source
such as a radiator, fireplace, stove, electric heater, or
other heat-generating appliance or otherwise expose it to
temperatures in excess of 60ºC (140ºF). When heated to
excessive temperatures, battery cells could explode or vent,
causing personal injury or risk of fire.
• Do not dispose of your tool’s battery in a fire or with normal
household waste. Battery cells may explode. Discard a used
battery according to the manufacturer’s instructions or contact
your local waste disposal agency for disposal instructions.
Dispose of a spent or damaged battery promptly.
CAUTION
• To avoid damage or generation of false data, make sure the
vehicle battery is fully charged and the connection to the
vehicle Data Link Connector (DLC) is clean and secure.
• Do not place the tool on the distributor of a vehicle. Strong
electromagnetic interference can damage the tool.
• Never disconnect or reconnect any electrical connector while
the ignition is on. Powertrain Control Module (PCM) damage
may result.

1699503211 | VER 01 | 12.2021 3©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
General Information
1. Vehicle connection indicator
2. VCI connection manager
3. Power button
4. Volume up button
5. Volume down button
6. Front facing camera
7. Ambient light sensor
8. USB C charging/data port
9. Main Menu functions
10. SD card access door
11. Back button
12. Home button
13. Recent app button
14. Docking station connector
Main Menu
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Bottom View
Top View

1699503211 | VER 01 | 12.2021 4©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Setup
1. Battery Charging
Connect the tablet to AC power using the USB
power block and USB C charging cord and fully
charge the battery.
When the tablet is turned on, the level of battery
charge is indicated in the upper right corner of the
screen.
Note: MD-500 is supplied with 2 USB C power cables
and 1 USB power block.
Battery Life Tips
The tablet is an Android based touch-screen tablet.
The battery life icon shows charge level. The scan
tool lets you know how much battery life is left by
viewing the icon located at the top right of the home
screen. Like all Android devices, there are tips to
help extend or maximize battery life.
When not actively being used, the screen will
timeout and the scan tool display will power off,
while application remains running in background.
The user can set the length of delay between the last
screen touch and automatic screen timeout (dim and
lock). From the Home screen, touch the Android App
button—Settings—Display.
Select Screen timeout, then select the length of time
from the last screen touch and automatic screen
timeout.
To use again, press the power button to wake the
tool up. This will allow maximum run time, while not
limiting productivity.
When the tool is powered up, even if it is not being
actively used, Wi-Fi and Bluetooth® radios as well
as all other necessary hardware are still being
powered. Battery life is comparable to similar
devices when in this state.
2. Docking Station
The tablet, VCI, and cords should be stored in the
docking station when not in use. The docking station
powers the VCI and provides a slow, steady charge
to the tablet to preserve battery integrity.
Seat the tablet and VCI in the docking station so that
the docking station connector at the bottom of each
device connects to the docking station.
The docking station includes two convenient USB
ports to charge accessories and other devices.
USB Ports
Notes:
The docking station will not charge the tablet if the tablet’s USB
port is in use. Ensure no devices are connected to the USB port on
the tablet before connecting to the docking station.
For fastest charging, charge the tablet using the USB power block
and USB C charging cord.
2 ft. cable 6 ft. cable

1699503211 | VER 01 | 12.2021 5©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
3. Press The Power Button To Turn On The Tablet
Power Button Functions
The power button has four functions:
1. ON: Press and hold the power button for about
5 seconds to turn the tablet on.
2. OFF: Press and release the power button. A pop
up window will appear to shut down the tablet.
3. ON: If the screen times out or is in standby
mode, press and release the power button to
wake up the tablet. Turn ON: With tool off,
press to turn ON.
4. OFF: Press the power button and hold for 5
seconds to turn the tablet off completely
(not recommended).
4. Register Device—Select a Language
Step 1 of 7 - Select as Language
Español
Français
English
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5. Select Register Now
Register the tool, begin a trial period, or run the tool
in demo mode.
Step 2 of 7 - Register
Registering your device allows you to get the latest software updates
Skip
Register Now
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6. Read and Accept The End User
License Agreement
Step 3 of 7 - End User License Agreement
End User License Agreement
Software Product License Agreement
Copyright (c) 2014-2017, Bosch Automotive Service Solutions Inc. All Rights Reserved
By clicking the i Agree button (or authorizing any other person to do so), you accept this Agreement and are
bound by its terms. If you are not sure that you are authorized by your employer to accept this Agreement, take
this package to a principal in your firm before proceeding. This Agreement is a legally binding document setting
forth the menner by which you may use the Bosch Automotive Service Solutions Inc. (”Bosch”) software that is
embedded on the Bosch device and any assoociated media, printed materials and electronic documentation
(collectively “Software Product”) Carefully read the terms and conditions of this Agreement before using this
Software Product. Use of this Software Product indicates your acceptance of the following terms and
conditions.
1. LICENSE. Bosch grants you a personal, non-transferable (except as noted in Section 8 (Assignment)) and
non-exclusive limited license (without the right to sublicense) to ise the Software Product embedded on this
SOFTWARE PRODUCT LICENSE AGREEMENT
Register My Device Now
Register My Device Later
Demo Mode
IMPORTANT: Do not continue until you have read this Software Product License Agreement (”Agreement”).
I Agree
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7. Select The Correct Time Zone
Step 4 of 7 - Setup Time Zone
Setup Time Zone
GMT-04:00 Eastern Standard Time
Next: Step Wi-Fi
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1699503211 | VER 01 | 12.2021 6©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
8. Enable Wi-fi and Select a Network
and Select Next
Step 5 of 7 - Select Wi-Fi
Setup Wi-Fi
Secured with WPA
Wi-Fi
TEST 15
TEST 16
Trial Mode
Secured with WPA2
This will run your tool in Trial Mode for 30 days.
Next: Your Name
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Notes:
Wi-Fi Must be ON. If Wi-Fi is OFF slide the Wi-Fi switch to the ON
position and follow the prompts on the screen.
If a Network password is required the Android Wi-Fi screen will be
displayed. Follow the prompts on the screen.
9. Activate Subscription and Warranty
Enter your Name. Follow the prompts on the screen
to activate warranty.
Step 6 of 7 - Activate Warranty
Activate Subscription and Warranty
Valued
Customer
Mitchell
Mitchell
Next: Contact info
Set Clock
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Enter contact information. Follow the prompts
on the screen.
Step 6 of 7 - Activate Warranty
Activate Warranty
[email protected]
123-555-1234
5678 Shop Lane
Detroit Michigan 48260
USA
Address 2 (optional)
Confirm Info
E0VTOW0000000000GR
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Confirm information. Follow the prompts on the
screen and activate warranty.
Step 6 of 7 - Activate Warranty
Activate Warranty
[email protected]
ValuedCustomer
123-555-1234
Mitchell
Mitchell
5/15/2018
5678 Shop Lane
Detroit, Michigan 48260
USA
E0VTOW0000000000GR
Activate Now
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10. Connect the VCI to the Vehicle
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1. OBDII/DLC Cable
2. DLC
3. VCI

1699503211 | VER 01 | 12.2021 7©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
11. Connect the Tablet to the VCI Pairing
VCI Connection Manager Icon Definitions
Icon that will display when user is
connected to DVCI.
Icon will display when user is connected
to DVCI but signal is degraded.
Icon will display when user is
NOT connected to DVCI.
Icon will display when user is connected
to DVCI, but the version does not match
expected tablet version.
The VCI is paired to the tablet during manufacturing
and should be paired out of the box.
a. Connect the VCI to the vehicle DLC
b. At this point VCI Connection Manager icon
should display “Connected via Wi-Fi”
c. If VCI Connection Manager icon shows
“No connection,” select the VCI Connection
Manager icon
Main Menu
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d. Once VCI Connection Manager icon is selected,
VCI Connection Manager dialog is displayed,
listing discovered VCIs
e. Select “Connect” next to VCI in the list to pair
with it
Once VCI Connection Manager icon changes to
“Connected via Wi-Fi”, the tool is ready to use.
The tablet is now paired to a VCI. To use a different
VCI in the future, repeat the steps for manually
pairing the VCI.
Select “Connect” next to desired VCI. VCI
Connection Manager dialog will refresh to show
successful connection.
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1. Power port (used when necessary)
2. DLC/OBDII cable port
3. Power—Indicates the VCI has received power
4. PC Connection—Indicates the VCI is
communicating with the PC
5. Vehicle Connection—Indicates the VCI is
communicating with vehicle
6. USB “B” Port
7. Docking station VCI port

1699503211 | VER 01 | 12.2021 8©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Main Menu
1. Diagnostics
Enter vehicle diagnostics session.
2. Turbo Scan
Shortcut to run an all ECU scan.
3. Mitchell Connect
Direct access to the Mitchell Connect website.
4. Diagnostic Information
Provides diagnostic, repair, and reset information
for the selected vehicle.
5. Generic OBDII
Access Global OBDII emission related
ECU information.
6. Saved Reports
Access saved vehicle scan reports and
data stream recordings.
7. Web Browser
Full internet access. Default navigation to
https://www.mitchell.com/diagnostics web page.
8. Coverage Guide
Access vehicle coverage button.
9. Video Tutorials
Access video tutorial files on scan tool use.
10. 10. Explore More
Access new offerings from Mitchell.
11. Settings
Access tool settings, printer setup, subscription
information, software updates and more.
12. Apps Shortcut
Access other available Android applications.
Main Menu
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1699503211 | VER 01 | 12.2021 9©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Selecting Vehicle
Allows the user to enter a new vehicle or view
Recent Vehicles previously selected. Select the
“Select Vehicle” button then enter a vehicle one
of four ways:
Main Menu
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Select Vehicle
Make sure the key is ON and Engine is OFF
Choose vehicle selection method:
SEARCH BY VIN
Cancel
AutoID
Manual Selection
Recent Vehicles
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1. Select AutoID to Start to Automatically
Detect the Vehicle
2. Select Manual Selection to Manually
Enter Information
•Year
•Make
•Model
•Engine
3. Select Recent Vehicles to Select from a List of
Previously Selected Vehicles
4. Enter VIN in Search by VIN Field
AutoID®
Automatically selects the vehicle using
OBD II Mode 9.
Identifies vehicles to quickly set up year, make,
model, and engine.
Coverage: AutoID can be a very fast and accurate
way to select a vehicle. AutoID retrieves the VIN
number from the vehicle’s on-board computer for
OEM’s that support the function. The function used
is Mode 9 Vehicle Information which is one of the
10 modes of the OBD II regulation. As illustrated
below, Mode 9’s support of AutoID varies by OEM
and model year. Very few OEM’s support Mode 9
VIN from 1996 – 2000. Use the information below to
understand when Auto ID is best used. 2000-2004—
some US vehicles may respond to Mode 9 From
2000-2004 it was only used at the OEMs discretion.
• 2005-2007—many US vehicles will respond to
Mode 9 From 2000-2007 it was CARB advised,
but not required.
• 2008-current—virtually all US vehicles are
required to respond to Mode 9 OBDII Mode 9
was not ARB required until 2008MY.
Main Menu
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OBDIIOBDIIOBDIIOBDIIOBDIIOBDII
Select Vehicle
Make sure the key is ON and Engine is OFF
Choose vehicle selection method:
SEARCH BY VIN
Cancel
AutoID
Manual Selection
Recent Vehicles
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1699503211 | VER 01 | 12.2021 10©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Diagnostic Functions
After selecting a vehicle the user will be able to begin using diagnostic functions on the vehicle.
1. Change Vehicle Button
Shortcut to the select vehicle screen.
2. Home Button
Shortcut to the Main Menu.
3. Read DTCs
Access menu to select DTC read options
(all or specific controllers).
4. Data Stream
The data stream function shows live sensor and
solenoid data streaming from the vehicle ECU
(electronic control unit).
5. All Special Tests
Access Special Test Menu.
6. Special Tests Shortcut
Access to vehicle maintenance tests for specific
vehicle systems to provide for recalibration or reset
after service.
7. Enhanced Vehicle Scan
Access to scan all available controllers on the
selected vehicle for Modes 1-7.
8. Diagnostic Information
Provides diagnostic, repair, and reset information for
the selected vehicle.
9. Wiring Diagrams
Provides OEM and vehicle specific full color, full
system wiring diagrams.
10. Enhanced OBDII
Access manufacturer specific OBDII parameters and
information.
11. Saved Reports
Access saved vehicle scan reports anddata stream
recordings.
12. Web Browser
Access to web browser
13. Apps Shortcut
Access other available Android applications.
14. Go to ADAS Calibration
Access ADAS systems to perform static calibrations
using MD-TS21.
Diagnostics
Change Vehicle Home
Connected: 2020 GMC Acadia Denali 3.6L
9:13
Wiring Diagrams
All Special Tests
Enhanced OBDII
Special Tests Shortcuts Enhanced Vehicle Scan
Read DTCs Data StreamRead DTCs
Diagnostic Information
Saved Reports Web Browser
Go to ADAS Calibration
Apps Shortcut
Enhanced OBDII
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1699503211 | VER 01 | 12.2021 11©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
Features
OBDII/DLC Cable
The OBDII/DLC cable has a LED lamp to
locate vehicle DLC and voltmeter that
displays battery voltage.
The LED in the OBDII cable end is activated by a
button on the side of the connector. This feature is
provided to assist users in finding the vehicle DLC.
The vehicle battery indicator is activated when
the OBDII cable is plugged into the vehicle and
displays the Pin 16 voltage available on the vehicle
DLC. A voltage reading below 11.8 Volts will
activate an indication of “LO” or if above 15.5 Volts
and indication of “HI” will activate highlighting that
the battery or charging system needs attention.
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1. LED Lamp
2. LED lamp switch
3. Battery cover
4. DLC tool connector with voltmeter
Software Updates
Software Updates: Periodically, updates will
become available and the user will be notified
through a message on the screen. To receive
updates automatically, connect to Wi-Fi and leave
scan tool on overnight.
Note: Scan Tool will download updates automatically when
connected to the internet. When download is complete, the user
will be informed with a pop up screen. To install an update, the
scan tool must be connected to the AC power adapter, over 50%
battery life and not connected to a vehicles DLC.

1699503211 | VER 01 | 12.2021 12©2022 Enlyte Group, LLC.
MD-500 | Quick Start Guide | en-US
AutoDetect®
The new user interface utilizes graphic “badges”
to illustrate when critical information is found.
AutoDetect® automatically detects vehicle-specific
solutions and graphically alerts the user of on-tool
or web-based repair information found. To use the
Code To Fix® feature, press the Diagnostic Trouble
Code to launch the DTC Info screen for access
to exclusive experienced-based fixes and repair
information for that specific vehicle and DTC.
How to Power Off
MD-500
a. Press and Release the Power Button.
Main Menu
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b. Select Power Off. The Tool Will Now Shutdown.
Main Menu
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Power off Restart
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Note: When switching vehicles, it is best to return to the home
screen before disconnecting the VCI from the vehicle to avoid
communication errors.
Connected to 2008 Ford F-150 King Ranch 5.4L
10:22
Change Vehicle Home
Connected
10:22
Change Vehicle Home
DTC Scan
Change Vehicle
Scan Complete. Tap any item to see error codes
Add Image(s) to Report
PCM / PATS
P0030 - Fail Since Clear - Heated Oxygen Sensor Heater Control Circuit Sensor 1
P0036 - Fail Since Clear - Heated Oxygen Sensor Heater Control Circuit Sensor 2
P0016 - MIL Codes - Crankshaft Position (CKP) -Camshaft Position (CMP) Correlation
INSTRUMENT CLUSTER
4X4 CONTROL
3 DTC(S) found
3 DTC(S) found
3 DTC(S) found
Clear DTCs Refresh Share Save
Home
Details
Details
Details
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Connected to 2008 Ford F-150 King Ranch 5.4L
Connected
10:22
P0030
Change Vehicle
Heated Oxygen Sensor Heater Control Circuit Sensor 1
Description Description
Measures the amount of oxygen in the exhaust gas and sends a corresponding
signal to the ECM/PCM. The ECM/PCM uses this signal to help maintain an
optimum air/fuel ratio. The sensor has a heating element to allow quicker closed
loop operation.
Code Criteria
Code Assist
Location
Scan Test
PCM Pin
Help
Home
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System Wiring
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en-US
Call 800.238.9111 Email [e-mail] Visit mitchell.com
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