Mitel Rack PDM Charger User manual

Rack PDM Charger
INSTALLATION AND OPERATION MANUAL

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Installation and Operation Manual
NOTICE
The information contained in this document is believed to be accurate in all respects but is not
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with regards to this material, including, but not limited to, the implied warranties of merchant-
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omissions in this document. Revisions of this document or new editions of it may be issued to
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No part of this document can be reproduced or transmitted in any form or by any means - elec-
tronic or mechanical - for any purpose without written permission from Mitel Networks Corpo-
ration.
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© Copyright 2017, Mitel Networks Corporation
All rights reserved

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1. INTRODUCTION
This document describes how to install, configure and operate the Rack PDM Charger.
This Rack Charger is aimed DT390, DT69x, DT4x3, Mitel 5613 and 5614 for MiVoice
MX-ONE and Mitel 5603, 5604, 5607, 5624 for MiVoicce Business and MiVoice 250.
NOTE: The Rack PDM Charger is designed to be connected to an Ethernet based local
area network.
Each Rack PDM Charger can charge up to six handsets simultaneously.
The USB port on the Rack PDM Charger is used to connect the Rack PDM Charger to
a CPDM3/WSM3, or to a PC running the Portable Device Manager (WinPDM/PDM).
The CPDM3/WSM3 or WinPDM can be used to configure or upgrade either the Rack
PDM Charger itself or any handsets placed in the Rack PDM Charger.
The Ethernet ports can be used to connect up to four Rack PDM Charger to a single
LAN outlet.
See 2.1.5 Communication Cable Connection on page 14 for more information on how to
connect Rack PDM Chargers using the Ethernet and USB ports.
Figure 1. Rack PDM Charger.
This document is intended as a guide for installation, maintenance and
troubleshooting.
Model Features
Rack PDM Charger - Charging slots for handsets.
- Ethernet and USB connection used for
upgrade and configuration of handsets
and Rack PDM Chargers (through a LAN
or PC connection).
Note: For the Mitel 5624 (WiFi) wireless
handset, this Rack PDM Charger only
provides charging.
-
Power Supply for Rack PDM
Charger Building fuse for fixed installation
Supply voltage 100-240VAC/0.7A 50/60 Hz 10 A maximum

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Installation Alternatives
NOTE: In the USA and Canada the Rack PDM Charger can only be installed as a
single unit, serial configuration is not permitted.
• The Rack PDM Charger can be installed as a single unit. When installed as a single
unit, the power cord with the C14 connector can be used together with a suitable
extension cord, and can be plugged into a wall outlet. Up to four Rack PDM Charger
single units can be connected to one LAN outlet.
• If more than one Rack PDM Charger is used in a serial configuration a fixed
installation must be made. For safety reasons it is NOT allowed to supply more than
one unit by the power cord with the C14 connector. When units are supplied in
series, the installation must be made by an authorized electrician and the C14
connectors must be removed. A maximum of five units can be connected in serial
power supply, but LAN serial connection is limited to four units.
NOTE: In Sweden, Norway and Finland a connection to protective earth (safety
grounding) must be provided.
1.1 ABBREVIATIONS AND GLOSSARY
BPC Battery Pack Charger
device Can be a DECT or VoWiFi handset, an alarm transmitter,
a pager or a charger developed to work together with the
PDM/Device Manager. See respective manual for each
device.
DHCP Dynamic Host Configuration Protocol, a protocol for
automating the configuration of computers that use TCP/
IP
WinPDM/PDM Portable Device Manager
A Stand Alone (SA) application for administration through
a cable connected PC.
USB Universal Serial Bus: a serial bus standard to interface
devices, for example connect computer peripherals such
as
mice, keyboards, scanners etc.
1.2 SAFETY
The Rack PDM Charger is connected to 100-240VAC/0.7A 50/60 Hz.
For safety reasons:
• the safety covers on top of the supply voltage terminal blocks must be mounted to
prevent hazardous situations, such as an electric shock.
• when servicing the units the mains power supply cable must be disconnected.
NOTE: For PERMANENTLY CONNECTED EQUIPMENT, a readily accessible
disconnect device shall be incorporated into the building installation wiring. The
disconnect device shall disconnect both poles.

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NOTE: For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the
equipment and shall be easily accessible.
In Sweden, Norway and Finland the Rack PDM Charger must be connected to a wall
outlet with protective earth (safety grounding). For other countries it is recommended to
use a protective earth connection.
• Suomi: Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.
• Norge: Apparatet må tillkoples jordet stikkontakt.
• Sverige: Apparaten skall anslutas till jordat uttag.
1.3 REGULATORY COMPLIANCE STATEMENTS (EU AND
EFTA ONLY)
The CE marking affixed to Mitel products indicates conformance to the R&TTE
directive 99/05/EC (Radio and Telecommunications Terminal Equipment Directive. As
of June 13the 2017R&TTE directive 1999/5/EC is replaced, in this document, by EMC
2014/30/EU). For a copy of the original signed Declaration (in full conformance with
EN45014), please contact your Mitel office or Sales partner.
.
1.4 REGULATORY COMPLIANCE STATEMENTS (USA AND
CANADA ONLY)
FCC Compliance Statements for USA
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC Requirements for Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada.

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Modifications
Changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
1.5 TECHNICAL SOLUTION
The following functionality is provided by the Rack PDM Charger:
When using an Ethernet connection, it is possible to connect several Rack PDM
Chargers serially to the LAN.
If the Rack PDM Charger is connected to a PDM via both USB and Ethernet, the USB
connection has higher priority.
NOTE: If the Ethernet connection is used, each Rack PDM Charger needs an IP
address.
See label for MAC address.
The Rack PDM Charger is equipped with a combined reset button and embedded LED
on the front.
1.6 INTERFACES
NOTE: The requirements stated below are only applicable for the Rack PDM Charger.
Computer:
• Microsoft Windows XP®Professional, Service Pack 2 (SP2) (32-bit), or Windows
7® Professional (32-bit/64-bit), Windows 7® Enterprise (32-bit/ 64-bit), Windows 7®
Ultimate (32-bit/64-bit)
• Sun Java Runtime Environment (JRE) version 6 or higher.
• USB port. USB 1.1 required, USB 2.0 supported.
• Ethernet port 10/100 Mbit/s.
Charger functionality
- Charging of the handset battery.
- Provide a means for software and parameter update of handsets.

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2. INSTALLATION AND CONFIGURATION
2.1 RACK PDM CHARGER INSTALLATION
2.1.1 GENERAL
NOTE: The unit shall be installed by authorized personnel only.
• The units shall be placed in a dry environment with a temperature range from
+5° C up to + 40° C (41° F to 104° F).
• The units shall be mounted on a vertical wall.
• Avoid mounting the Rack PDM Charger in a sunlit place. This can affect the
charging capacity.
• Avoid mounting the Rack PDM Charger where radio/network coverage is not
sufficient. This can reduce the messaging capacity.
• The unit can be mounted to a vertical wall (concrete or plaster walls only) or be
placed on table if table adapters are used.
• If the Rack PDM Charger is connected to a power supply via an AC wall plug, serial
power supply connection is not allowed.
• If the Rack PDM Charger is connected to a power supply via an AC wall plug, the
socket-outlet shall be situated near the equipment and shall be easily accessible.
• If the Rack PDM Charger is connected to a power supply via a fixed connection, a
readily accessible disconnect device shall be incorporated in the building installation
wiring.
Delivery Includes:
• Rack PDM Charger
• Power supply cord including IEC C14 connector (male)
• Inlet accessory kit including cable support holders and screws
• Table adapters
NOTE: An extension cord IEC C13 AC connector (female, IEC60320-C13) to wall
socket has to be ordered separately. It shall be connected between the pre-
installed IEC C14 AC connector (male) and the wall socket.
Required Tools etc.
• Screwdrivers
• Cutting pliers
•Multimeter
• Screws and wall plugs for wall mounting. Make sure the screws and wall plugs have
the correct length for the type of wall used. See example below:
Wall material Plug length Screw diameter
Single plasterboard Thorsman TP1 3.5 – 5 mm
Double plasterboard Thorsman TP2 3.5 – 5 mm
Concrete Thorsman TP2 3.5 – 5 mm

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Examples of Ways to Mount the Rack PDM Chargers
Different ways to mount the Rack PDM Charger is shown in figure 6 on page 11. It is
possible to set up different combinations of Rack PDM Chargers and Battery Pack
Chargers. A maximum of four Rack PDM Chargers (or Battery Pack Chargers) can be
serially connected to the same LAN source.
Installation Steps for the Rack PDM Charger
The installation is done in three steps:
1 Placing on table or wall mounting.
2 Electrical installation.
3 Communication cable connection.
Installation Steps for the Rack PDM Charger
The installation is done in two steps:
1 Placing on table or wall mounting.
2 Electrical installation.
2.1.2 PLACING ON A TABLE
If the Rack PDM Charger shall be placed on table, use the table adapters included in
the delivery as follows:
1 Mount the two table adapters in the two outer holes in the bottom cover of the
Rack PDM Charger as shown in figure 2 on page 8.
2 Mount the four rubber feet as shown in figure 2 on page 8.
Figure 2. Mounting of table adapters and rubber feet.

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Figure 3. Rack PDM Charger with table adapters.
2.1.3 WALL MOUNTING
First, make an outline of how the Rack PDM Chargers are to be placed.
TIP: If several Rack PDM Chargers (or Battery Pack Chargers) are to be mounted
close to each other, mount them so that there is enough space between them to be
able to disconnect the handsets (vertical distance) and to be able to open the top cover
(horizontal distance).
TIP: When you are planning the location of the modules, start to mount them in a height
that makes it easy to reach the handsets and to read the handsets’ display.
Measure and mark the drill holes by using the dimensions in figure 4. Drill and fasten
the Rack PDM Charger on the wall with four screws.
Figure 4. Mounting dimensions in mm. Rack PDM Charger seen from the back.
2.1.4 ELECTRICAL INSTALLATION
Power Supply by Power Cord to Wall Outlet
The Rack PDM Charger is delivered with a cord with an IEC C14 connector (male). An
extension cord IEC C13 AC connector (female, IEC60320-C13) to wall socket has to
be ordered separately. It shall be connected between the pre-installed AC connector
(male) and the wall socket.
Figure 5. Rack PDM Charger with IEC C14 connector and an extension cord with an

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IEC C13 connector.
For the Rack PDM Charger, connect the communication cable when required.
Installation Test
1 Connect the mains power supply cord to the wall socket.
2 The LED on the front of the charger should light up.
NOTE: The LED is disabled on the Rack PDM Charger and will not light up. Put a
handset into a charging slot and check if the handset LED lights up.
Power Supply by Fixed Connection
NOTE: If the Rack PDM Charger shall be connected with a fixed connection, the AC
connection must be done by a authorized electrician.
TIP: It is possible to use any of the two AC terminal blocks for AC input. Consequently,
the unused terminal block may be used to connect the next Rack PDM Charger or
battery pack charger.
The Power Supply module connects to 100-240VAC/0.7A 50/60 Hz. When working
with the units the mains power supply cable must always be disconnected. The safety
covers must be mounted on top of the power supply terminal blocks to prevent
hazardous situations, like electric chock.

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Figure 6. Examples of how Rack PDM Chargers can be mounted and connected by
fixed installation to a power source.
Opening the Top Cover
Open the top cover by first pressing on the sides of the top cover, then lifting it
upwards.
Figure 7. Opening the top cover of the Rack PDM Charger.
Fixed Installation in Detail
Fixed installation of the first charger or single unit with fixed electrical installation.
1 Remove the C14 connector from the power cord. Measure, cut and strip the
power cord to be connected to the disconnect device.
2 Connect the mains power supply cord to the disconnect device.
The IEC color code is used in the power cord supplied.

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Table 1. Wiring color codes.
IEC US Old * Load Also called
Brown Black Red Active Line, Hot
Blue White Black Neutral Return, Cold, Grounded connector
Gr/Ye ** Green Green Earth Ground, Safety Earth, Earth Ground,
Grounding conductor ***
*The “Old“ standard was used in various countries (including Australia), and
some wiring may still use these colors.
** Gr/Ye - Green with Yellow stripe - this is the standard world wide, although it is
not common in the US or Canada at present.
*** There is an important distinction between “Grounding conductor“ (safety earth)
and “Grounded conductor“ (Neutral). These are US terms for the conductors
and they are not interchangeable, despite the similarity of the names !
Installation of Additional Units in a Serial Power Configuration
NOTE: Do not connect more than five units in a power series. Serial power
configuration is only allowed for wall mounted Rack PDM Chargers, it is not
allowed for Rack PDM Chargers used as a single desktop unit placed on a table.
NOTE: Do not connect more than four units to one single LAN outlet in a LAN series.
IMPORTANT: It is not allowed to connect additional Rack PDM Chargers or Battery
Pack Chargers if the chargers are connected to the power supply via an
AC plug.
IMPORTANT: Disconnect the power supply connection before working on the units.
1 If the additional Rack PDM Charger has not yet been mounted on the wall, do
this according to figure 4 on page 9.
2 Open the top cover of the Rack PDM Charger closer to the AC power source.
3 Remove the cover which protects the unused AC output terminal block of the
charger closer to the AC power source.
4 Mount the cable support holder at the unused opening in the charger closer to
the AC power source. The cable support holder is provided in the parts bag. See
figure 8.

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Figure 8. The rectangular cover that shall be removed and changed to a cable
support holder with a mains power supply cord run through it.
5 Remove the C14 connector from the additional charger. Cut and strip the mains
power supply cord coming from the additional charger to the length required.
6 Run the power supply cord from the additional charger through thecable support
holder of the previous charger, see figure 9 on page 13.
Figure 9. Securing the mains power supply cable.
7 Connect the power supply cord from the additional charger to the unused
terminal block in the charger closer to the AC power source. Note the embossed
markings L, earth symbol and N, see figure 10.

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Figure 10. The mains power supply connection.
8 Mount the safety cover and fasten it with one screw.
9 Secure the mains power supply cable with two screws (2), which are provided in
the parts bag, see figure 9.
10 Replace the top cover, see figure 7 on page 11.
11 Fasten the power cord to the wall depending on local regulations.
12 If more Rack PDM Chargers shall be connected, repeat the above steps 1-12 for
the next unit.
Installation Test
1 When the fixed installation is completed, apply AC power by switching on the
disconnect device.
2 The LED on the front of each charger should light up.
NOTE: The LED is disabled on the Rack PDM Charger and will not light up. Put a
handset into a charging slot and check if the handset LED lights up.
2.1.5 COMMUNICATION CABLE CONNECTION
NOTE: This section is applicable for the Rack PDM Charger only.
The communication cable connections are situated under the top cover of the Rack
PDM Charger.
Figure 11. Communication connections inside the Rack PDM Charger.

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From left: Ethernet (LAN), Ethernet (PC) and USB.
When connecting several (up to four) Rack PDM Chargers over Ethernet, it is possible
to connect them in series using the two Ethernet connections. Power over Ethernet is
not supported.
Figure 12. Connecting Rack PDM Chargers in series using Ethernet cables
LAN PC LAN PC
Charging Rack 1 Charging Rack 2
1 Open the top cover, see figure 7 on page 11.
2 If a single Rack PDM Charger is used, connect the Ethernet cable or USB cable
to the connections shown in figure 11 on page 14. If several Rack PDM Chargers
shall be connected in series, connect the Ethernet cables to the connections
shown in figure 12 on page 15.
3 Let the Ethernet/USB cables run on top of the cable support holders, see
figure 9 on page 13.
4 Close the top cover.
The USB Interface supports USB 2.0 Full speed. One Mini-B Receptacle USB
connector is used. The USB connection is used for communication with a PC. Power
over USB is not supported.
The USB connection is used for connecting the Rack PDM Charger directly to a PC or
to a LAN for the purpose of upgrading or configuring the Rack PDM Charger itself or
handsets placed in the charger.
2.1.6 SOFTWARE INSTALLATION
NOTE: This section is applicable for the Rack PDM Charger only.

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The charger is delivered with pre-installed software and it is possible to upgrade the
charger software. Refer to the Installation and Operation Manual for the Device
Manager or the PDM for instructions on how to upgrade the charger.
2.2 RACK PDM CHARGER CONFIGURATION
NOTE: This section is applicable for the Rack PDM Charger only.
Each Rack PDM Charger need access to DHCP to receive an IP address
automatically. If no DHCP is accessible it is possible to configure with WinPDM
Windows Version.
If the Rack PDM Charger is configured to run DHCP, connect the network cable and
the Rack PDM Charger will automatically receive an IP address. If the Rack PDM
Charger is not configured to run DHCP the Rack PDM Charger will use the setup IP
addresses.

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The following parameters exist for the Rack PDM Charger and can be changed via the
WinPDM/CPDM3/WSM3.
Follow these instructions to set the Charger Rack parameters:
NOTE: It may be necessary to import the parameter definitions file that is included in
the software package. The package is provided by your supplier. The PDM/
Device Manager used may differ from the version that is described here.
1 Check that the Charger Rack is connected to the PDM/Device Manager.
2 In PDM or the Device Manager, click on the Numbers tab.
3 Select the Charger Rack device that you want to change parameters for.
4 In the Number menu, click “Edit...”. The Edit parameters window opens.
5 Edit the parameters you want to edit.
6 Click “OK”.
Parameter Description
Ethernet Bit ratea
a. Currently only “auto” setting is available.
auto (default)
Ethernet connector1auto (default)
Ethernet duplex1auto (default)
DHCP Enabled Yes (default), No
Charger IP address 192.168.0.101 (default)
Subnet mask 255.255.255.0 (default)
Default gateway IP address 192.168.0.1 (default)
DNS IP address 192.168.0.2 (default)
Charger IP port 12346 (default)
Service Discovery Enabled Yes (default), No
Service Discovery Domain Name of domain
DH IP address (one DH only) 192.168.0.3 (default)
DH IP port 10147 (default)

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3. COMMISSIONING
The commissioning includes the following:
• Installation test
•Charging
• Communication with WinPDM or CPDM3/WSM3
Installation Test
For Installation test, see chapter Installation Test on page 10 or page 14.
Charging
To verify that the charging works, do as follows:
1 Check that the LED on the front of the charger(s) is lit.
2 Place a handset in a charging slot. Start of charging may be indicated differently
depending on handset model.
Communication with WinPDM and CPDM3/WSM3
NOTE: The communication test is applicable for the Advanced Charger Rack only.
See figure 11 on page 14 to see the communication connections to the charger.
Follow these instructions to start the WinPDM/CPDM3/WSM3:
If you are using a CPDM3/WSM3:
1 Check that the Rack PDM Charger is connected.
2 Open a web browser and enter the URL to access CPDM3/WSM3.
3 Click on “Device Manager”. The Device Manager window appears.
4 Go to the “Devices” tab and verify that the Charger Rack is online (it may take up
to 15 sec).
If you are using the WinPDM (Windows Version):
1 Check that the Rack PDM Charger is connected to your PC.
2 Start WinPDM (Windows Version).
3 Go to the “Devices” tab and verify that the Charger Rack is online.
For instructions on how to verify that the charger parameter setting works, and for
further instructions, see Installation and Operation Manual for WinPDM, Windows
version, or the CPDM3/WSM3 Installation Manual for instructions on how to upgrade
the charger.

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4. OPERATION
4.1 CHARGER OPERATION
When the charger is connected to an external power supply, normal operation is done
as follows:
Handset charging
1 Connect the charger to the AC power supply.
2 Place a handset in the charging slot to start charging.
Handset disconnection
1 Tilt the handset forwards.
2 Lift the handset upwards.
NOTE: Do not try to lift the handset upwards before tilting it forwards.

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5. MAINTENANCE
5.1 OPERATION WHEN THE CHARGER RACK IS
CONNECTED TO A PDM OR DEVICE MANAGER
When the charger is connected the following additional operations can be done:
• Software upgrade (of charger or handset)
• Parameter editing (of charger or handset)
• Phonebook upload (handset)
• Language upload (handset)

See Installation and Operation Manual for WinPDM or CPDM3/WSM3 for more
information.
5.2 SOFTWARE UPDATE
The charger software is pre-installed. Updates can be performed by using the WinPDM
or CPDM3/WSM3.
The software version of the charger can be checked as follows:
1 Open WinPDM or the Device Manager CPDM3/WSM3.
2 Go to the Devices tab.
3 In the list of devices, find the charger.
4 The software version is shown in the Software version column.
See Installation and Operation Manual for WinPDM or CPDM3/WSM3 for more
information.
5.3 EASY REPLACEMENT
NOTE: This section is not applicable for the Basic Charger Rack.
The Charger Rack supports the Easy Replacement feature. Easy replacement is
performed via the handset display and does not involve WinPDM or CPDM3/WSM3.
The Rack PDM Charger only needs a power connection to support easy replacement.
A connection to WinPDM/CPDM3/WSM3 is not needed.
See the User Manual for the handset more for details.
5.4 LED INDICATIONS
The charger is equipped with a status LED. The following indications are used:
LED indication Description
None Not connected to power.