Mitel 6863i User manual

Clearspan 6863i IP PHONE QUICK REFERENCE GUIDE V3.3.1 AASTRA –2901-001
2014 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 1 OF 2
Aastra® 6863i SIP IP Phone Quick Reference Guide for Clearspan®
Note: Your phone has been configured by your system administrator
according to the needs of your organization. You may not have access to
some of the features described, and your softkey panel may vary from what
is shown here.
Placing a Call
1. If desired, take the phone off-hook by lifting the handset. You
can also press any Line key, or simply start dialing to use
speakerphone.
2. If you lifted the handset or pressed a Line key, enter the
number you wish to call at the dial tone.
3. After you dial the number, the call is placed and you hear the
ringback tone.
If you are unable to make calls within certain area codes, check with
your administrator for any restrictions on long distance area codes
or dialing prefixes.
Muting a Call
mute the handset, headset, or speakerphone.
Press to switch mute on or off. When you activate mute, you
cannot be heard on an active call or on a conference, and the
key light is on.
Using the Handsfree Speakerphone
To dial using handsfree, simply start dialing the number to call,
or press and then enter a number at the dial tone.
To answer a call on your phone using handsfree, press
or the line/call appearance key.
When using the handsfree speakerphone, press to
disconnect the call.
When handsfree is on, the speaker light is on.
Line/Call Appearance Lights
Line/Call Appearance Lights
Idle
Off
There is no call activity on this line/call
appearance.
Connected
Solid
A call is connected to the phone onthis line/call
appearance.
Ringing
Fast Flash
A call is ringing in on this line/call appearance.
On Hold
SlowFlash
A call is on hold on this line/call appearance.
MWI Light
Speaker Light
SlowFlash
You have a new
message(s).
On Solid
Speaker Mode
Rapid Flash
You have an
incomingcall.
SlowFlash
Headset Mode
Even Flash
One or more calls
are on hold.
Placing Calls on Hold
Place a Call on Hold
Press the key on the phone while on an active call. The timer
runs and the Line and MWI lights flash.
Retrieve a Call on Hold
Press the key again or the Line key where the call is on hold.
Manage Multiple Calls on Hold
1. Press ◄or ►to scroll through the call information for multiple
calls on hold.
2. Press the key or Line key to reconnect to a held call.
Customizing Your Phone
Use the Options menu to access settings such as Ring Tones,
Time and Date, Speed Dial, Phone Status, Restart, and Lock.
Note: Consult with your administrator before changing any phone
settings using the Options menu.
1. Press Options on the phone. A menu displays.
2. Press the ▲ and ▼ keys to view the different options.
3. Press Select, ►Enter, or the corresponding number to
select an option.
4. Make the desired changes.
5. Press Select, ►Set, or ►Done to save the changes.
Press Options, ◄, or to exit.

Clearspan 6863i IP PHONE QUICK REFERENCE GUIDE V3.3.1 AASTRA –2901-001
2014 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 2 OF 2
Aastra® 6863i SIP IP Phone Quick Reference Guide for Clearspan®
Using the Programmed Softkeys
The programmable softkeys on the 6863i phone can be configured
for various functions such as Callers List, Redial, Transfer,
Voicemail, Conference, and Do Not Disturb. For information about
softkey functions not described in this document, refer to the Aastra
Model 6863i SIP IP Phone User Guide for Clearspan, or contact
your administrator.
Using the Callers List
You can access a list of up to 200 incoming calls. The list provides
the calling number, the name (if known), and the date/time the call
was received. You can clear the phone’s Missed Calls display by
viewing the Callers List.
1. Press the programmed Callers List softkey.
2. Use ▲and ▼to scroll through the Callers List entries.
Indicates a missed call.
Indicates an answered call.
Nindicates a new missed call.
3. To dial a caller from the list, press , lift the handset, or
press a Line key.
4. Press to exit the Callers List.
Note: If Callers List is not a programmed softkey, you can
access the list by pressing Options, then Services and
Callers List.
Using the Redial List
You can access a list of the last 100 numbers you called from your
phone. The list provides the number dialed, the name (if known),
and the date/time the number was dialed.
1. Press the programmed Redial softkey.
2. Use ▲and ▼ to scroll through the entries.
3. To dial a number from the list, press , lift the handset, or
press any Line key.
Note: If Redial is not a programmed softkey, you can access
the list by pressing Options, then Services and Redial.
Transferring Calls
You can use the Transfer feature to transfer an active call from your
phone to another phone.
1. Press the programmed Transfer softkey.
2. Press ►and enter the number of the destination party.
3. To consult with the destination party, wait for the party to
answer, and announce the transfer. To complete the transfer,
press Transfer again or hang up. “Call Transferred”
appears on the phone display.
To cancel the transfer before the destination party answers,
press ◄ Cancel.
Note: If Transfer is not a programmed softkey, you can access the
feature by pressing Options, then Services and Transfer.
Accessing Voicemail
The Message Waiting Indicator on the phone flashes when you
have a new voicemail message.
Press the programmed Voicemail key to call into your Voicemail
system.
Note: If Voicemail is not a programmed softkey, you can access the
feature by pressing Options, then Services and Voicemail.
Use ▲and ▼ to scroll through the accounts, and press ► Select to
call.
Creating a Conference
You can create multiple conferences with up to 15 participants when
your administrator enables Clearspan conferencing on your phone.
1. Connect to the first party to include in the conference.
2. Press the programmed Conference softkey.
3. Dial the number of the third party to add to the conference.
4. When the third party answers and agrees to join the
conference, press the programmed Conference key again.
5. Press an available Line key to add a fourth party to the
conference.
6. When the fourth party answers and agrees to join the
conference, press the programmed Conference key again.
7. Press the Line key that has the conference.
8. Press the programmed Conference key again to join all
parties.
9. To add more parties, repeat steps 5 through 8.
Note: If Conference is not a programmed softkey, you can access
the feature by pressing Options, then Services and
Conference, after connecting to the first party.
Using Do Not Disturb
Do Not Disturb prevents the phone from ringing and receiving
incoming calls.
Press the programmed Do Not Disturb key to activate or deactivate
the Do Not Disturb feature.
Note: If Do Not Disturb is not a programmed softkey, you can
access the feature by pressing Options, then Services and Do
Not Disturb.