Mitel 6873i User manual

6873i Desk Phone -Quick Reference
0800 999 010 | www.digitalisland.co.nz Cloud PBX, Mobile and Internet. Sorted
Getting Started –Button Layout Basic Call Handling
Transfer
Line/Call Appearance
Line presentation for
incoming and outgoing calls
Speaker/Handset
Toggle the phone’s audio
between speaker and handset
Volume
Hold
Hang up
Options
Accesses services and
options to customise
your phone
Placing a Call
Lift the handset or Press for Speakerphone
Dial number and press the Dial key
Ending a Call
Place the handset on its cradle or press
Answering a Call
Lift the handset for handset operation or press the
Line key or for handsfree operation.
Ignoring a Call
Press the when the phone is ringing to ignore the
incoming call and send the incoming call to voicemail
(if configured)
Muting
Press the key to mute the handset, headset or speaker
Holding and Resuming
To place a call on hold, press when connected to call.
To resume, press again or press the Line key which
call is on
Voicemail
To access your voicemail hold down 1 or dial 555 from
your Desk phone. Follow the prompts/instructions to setup
personal greeting and manage voice messages.
Hot Keys
Your phone has been setup with the following Hot Keys. Press and hold (3 secs)
1 -to access your Voicemail
9 -to perform a call Pickup
Warning!
The headset port is for headset use only. Plugging in any other device
into this port may cause damage to the phone and will void your
warranty
Active Call
Call History
Accesses a list of
received/missed calls
Redial
Mute
Function Keys
4 programmable/state based
soft keys that support 18 functions
Soft Keys
12 programmable keys that
support up to 48 functions e.g. contacts

6873i Desk Phone -Quick Reference
0800 999 010 | www.digitalisland.co.nz Cloud PBX, Mobile and Internet. Sorted
Call Transferring 3-Way Conferencing
Blind/Cold Transfer
Blind transfer transfers the current call to the recipient
immediately and disconnects you. This works well if the
transfer recipient is awaiting a call from somebody.
To make a Blind transfer simply press on the Xfer soft key then
enter the recipients number, or press the corresponding
button next to contact on left hand side.
Then press Xfer again.
Attended/Warm Transfer
Attended transfer allows you to introduce the call to the
recipient prior to connecting the transfer through.
To make an Attended transfer simply press on the Xfer soft key then
enter the recipients number, or press the corresponding button next to contact
on the left hand side to call the recipient. Once introduction is made and
recipient is willing to take the call, press Xfer again.
In an active call, press the Conf key.
Enter the intended party’s number or press the corresponding
button next to contact on the left hand side. Additionally
you can input an external number and press Dial.
When ready, press the Conf key again.
Customisation
Adjusting the Volume
Press during a call to adjust call volume. Pressing
while handset is down and inactive adjusts ringer volume.
Tip: To remember to press the Transfer button at the
start and at the end, think of a sandwich. With the
recipient being the sandwich filling.
Xfer > Recipient > Xfer
Picture ID Call Timer
Status Indicator
Caller ID
Softkeys
Caller features Page Toggle