Mitel Superset 4015 User manual

SUPERSET 4015
TELEPHONE INSTRUCTIONS
To Place an Outgoing Telephone Call:
•Lift the handset
•Dial 9 + area code (local calls) or Dial 9 + 1 + area code (long
distance calls)
•Dial the number you wish to call
To Place an Internal Telephone Call:
•Lift the handset
•Dial extension number
To Place a Call on Hold
•With a call on the line, press Hold
To Reconnect with Caller
•Press the flashing line key
Transferring a Call
•With caller on the line, press TRANS/CONF on your phone set
•Dial the appropriate extension number or outgoing telephone number
•Then hang-up or announce the transfer and then, hang-up to transfer call
•Press Cancel to return to caller
Conferencing Calls
•With a caller on line, press TRANS/CONF
•Dial second party (internal or external)
•Wait for an answer, repeat if adding more callers
•Press TRANS/CONF to bring all parties together
To Disconnect from a Conference Call
•Hang-up

Ringer Adjust
•Volume – press * to adjust – press ARROW key to change the volume and press # to SAVE.
•Pitch – press * to adjust – press ARROW key to change the pitch and press # to SAVE.
Superkeys
Phonebook:
•Press the SUPERKEY
•Press YES key
•Enter first or last name using dial pad then press the softkey to say YES and dial
Call Forward:
•You can redirect your incoming and external calls to an alternative number (pre-programmed
to voicemail)
To Turn Call Forward On and Off (once it has been programmed):
•Press the CALL FORWARD ALWAYS key to turn ON or OFF
•(When red light is on, CALL FORWARD ALWAYS is on)
OR
•Press the SUPERKEY
•Press the * until "CALL FORWARDING" appears
•Press * to select
To Program Call Forwarding:
•To program press SUPERKEY
•Press the # key until "CALL FORWARDING" appears
•Press * for YES
•Press * to review when ALWAYS appears
•Press the # key until the call forward appears
•Press the * key to program
•Dial the destination extension
•Press the down arrow key to SAVE

Speed Calls:
To Program Speed Calls:
•Press SUPERKEY
•Press the # key until "PERSONAL KEYS" appears and then Press *
•Press a PERSONAL KEY that isn’t a line being used
•Press * to CHANGE or # to CLEAR
•Dial “9” + area code and phone number or extension number
•Press the PERSONAL KEY again
•If you want the number to be private, press the * or # to keep number visible
•Press SUPERKEY to program another PERSONAL KEY
To Use a Speed Call Key:
•Lift the handset or select line key and then Press the appropriate SPEED CALL key