Mitel MiVOICE 6920 User manual

QUICK REFERENCE GUIDE
DIRECTORY LOOKUP
TOP SOFTKEYS
BOTTOM SOFTKEYS
GOODBYE
REDIAL
HOLD
MUTE
SPEAKER/HEADSET
CALL HISTORY
VOICEMAIL
SETTINGS
VOLUME
Place a Call
1. Lift the handset, press the Line key or
press the key, and at the dial tone,
enter the number.
2. Press the Dial softkey.
From Directory Lookup
1. Press the (Directory Lookup) key or press the
Menu softkey or press the function key for the Menu (if
defined). Alternatively, you can also press Phone book
function key (if defined).
2. Scroll to Directory Lookup and press the Select softkey.
The Quickdial and the Dial by name option appears.
3. Directory lookup with quickdial: In the Quickdial field,
enter the first few letters of the name you are looking
for using the corresponding digits.
OR
Directory lookup with dialing by name: In the Dial by
name field, enter the first few letters of the name.
4. Press the Lookup softkey. Names list (or List empty,
if the phone is unable to find a matching user) is
displayed.
5. Scroll through the list, select the user, and press the
Dial softkey or press the Select button.
NAVIGATION
SELECT
MITEL 6920 SIP PHONE FOR
MIVOICE OFFICE 400
LINE KEYS
MESSAGE WAITING
INDICATOR
Quick Reference Guide

Answer a Call
• Press the Answer softkey and lift the
handset or
• Press the Line key and lift the handset or
• Press the key for handsfree operation.
Set Up a Conference Call
1. While on an active call, to create
a conference by involving a third
participant, press the Conference
softkey. The active call is placed on
hold.
2. Enter the target participant’s number and press the
Dial softkey.
3. Wait for an answer and then press the Conference
softkey to complete the conference call.
Mute/Unmute a Call
• Press the key while on an active
call to mute the microphone for your
handset, headset, or speaker.
• Press the key again to unmute the audio.
Hold/Resume a Call
• To place an active call on hold, press
the key. The LED flashes on the
respective Line key.
• To resume the call, press the key again
or press the respective Line key.
Redial a Number
1. Press the key once to access a list
of recently dialed numbers.
2. Use the up and down navigation keys to
scroll through the entries and select a number using
the Select button.
3. Press either the Dial softkey or the key to
redial the selected number.
End a Call
• Place the handset back in its cradle or
• Press the Drop softkey or
• Press the key.
View Call List
The Call List menu displays a list of your
missed calls and outgoing and incoming
calls. You can view, delete, or dial the
numbers in the Call List menu. The Call
List menu displays the following list:
• unanswered
• answered
• redial list
Access Voicemail
Contact your system administrator to
configure the voicemail functionality.
When the voicemail functionality is
enabled, the Message Waiting Indicator (MWI) LED on
the phone flashes red and the icon displays on the
status bar indicating there are new voicemail messages.
You can access your voicemail service by pressing the
key.

More Information
For details on all the available features and options, refer to the
Mitel 6920 SIP Phone User Guide for MiVoice Oce 400.
mitel.com
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Transfer a call
Use the call transfer function to connect
your active call partner to another number.
• Call transfer with prior notice: You can
transfer the call only after you have first talked to the
second party yourself.
• Call transfer without prior notice: You can transfer
the call without talking to the second party.
1. While on an active call with one of the contacts,
press the Transfer softkey. The active call is placed
on hold.
2. Enter the target’s number and press the Dial softkey.
3. Do one of the following:
a. For Call transfer with prior notice: Wait for an
answer and then press the Transfer softkey to
complete the call transfer.
b. For Call transfer without prior notice ( or blind
transfer): Press the Transfer softkey to complete the
call transfer.