Mitel 7147 User manual

Mitel 7147 Analog Phone
USER GUIDE

NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel
Networks™ Corporation (MITEL®). Mitel makes no warranty of any kind with regards to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose. The information is
subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its
affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or
omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such
changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical
- for any purpose without written permission from Mitel Networks Corporation.
TRADEMARKS
The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites
or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its
subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited without the express consent from
Mitel. Please contact our legal department at [email protected] for additional information. For a list of the worldwide
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© Copyright 2016, Mitel Networks Corporation
All rights reserved

iii
Contents
1INTRODUCTION................................................................................................................................................1
1.1 USER INFORMATION 1
1.2 TELEPHONE PARTS 2
1.3 TELEPHONE LAYOUT 1
1.4 TABLE WITH KEY- SYMBOLS 2
1.5 CABLE INLETS AND MW SWITCH 3
2CALL HANDLING..............................................................................................................................................4
2.1 INCOMING CALLS 4
2.2 OUTGOING CALLS 5
2.3 DURING CALLS 7
2.4 CALL FORWARDING 8
2.5 OPTIONAL CALL HANDLING FEATURES 10
3TELEPHONE/MENU FEATURES......................................................................................................................15
3.1 CALL RECORDS/CALL LOG 15
3.2SPEED DIAL MEMORY 15
3.3 CALLER ID DISPLAY 16
3.4 PHONE SETTING 16
3.5 SYSTEM DEPENDENT PHONE SETTING 19
3.6 TELEPHONE SPECIFICATION 21
3.7 WALL MOUNTING 23

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1 INTRODUCTION
Mitel 7147 is an easy managed line-powered analogue phone. It supports, call log, message waiting,
volume adjustment, configuration lock. This user guide describes the features of the Mitel 7147 when
it is connected to MiVoice MX-ONE and Telephony Switch.
1.1 USER INFORMATION
Safety instructions
Save these instructions
Read these safety instructions before use!
Note: When using your telephone or connected equipment, the following basic safety precautions
should always be followed to reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment's user guide or other documentation.
Always install equipment in a location and environment for which it is designed.
Headsets used with this equipment must comply with EN/IEC 60950-1
Do not make any changes or modifications to equipment without seeking approval from the
party responsible for compliance. Unauthorized changes or modifications could void the user's
authority to operate the equipment.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Do not spill liquid of any kind on the product or use the equipment near water, for example,
near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
Do not insert any object into equipment slots that is not part of the product or auxiliary product.
Do not disassemble the product. Contact a qualified service agency when service or repair
work is required.
Do not use a telephone (other than cordless type) during an electrical storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local regulations for disposal of
electronic products.
Notice to European customers:
The CE marking affixed to Mitel products indicates conformance to the R&TTE directive 99/05/EC
(Radio and Telecommunications Terminal Equipment Directive). For a copy of the original signed
Declaration (in full conformance with EN45014), please contact your Mitel office or Sales partner.

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1.2 TELEPHONE PARTS
When you unpack your phone, you should ensure that you have all of the following items. If any part is
missing, contact the supplier of your phone.

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1.3 TELEPHONE LAYOUT

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1.4 TABLE WITH KEY- SYMBOLS
Symbols /
Keys
French
Spanish
German
Portuguese
Dutch
Speed-dial
M0-M7
Numérotation
abrégée Touche
M0-M7
Teclas
programables
M0-M7
Kurzwahl
M0-M7
Discagem rápida
M0-M7
Snel-kiezen
M0-M7
Flash key
Touche R-Flash
Tecla Flash
R- Taste
Flash
Haakcontact
Redial / Pause
key
Touche Rappel /
Mise en attente
Rellamada/
Pausa
Wahlwiederholung
/ Pausentaste
Rediscagem/tecla
de pausa
Nummerherhaling
/ Pauzetoets
0-9, * and #
(dial keys)
0-9, * and #
(touches de
numérotation)
0-9, * and #
(digitos)
0-9, * and #
(Zifferntasten)
0-9, * and #
(Dígitos)
0-9, * and #
(bel toetsen)
Volume keys
Touches de
réglage volume
Volumen
Lautstärketasten
Volume
Volume toetsen
Mute key
Touche secret -
Act./desactiv-
Micro
(Mute) silencio
Stummtaste
Mudo
Mute-toets
Call list key
Touche Journal
d'appel
lista de llamadas
Anrufliste
Lista de
chamadas
Oproep lijst
Save key
Touche de
sauvegarde
Salvar
Speichertaste
Salvar
Opslaan
Delete key
Touche
d'Effacement
Borrado
Löschtaste
Excluir
Verwijderen
Music on hold
Musique
d'attente
Música en
espera
Musik bei Warten
Música em
espera
Muziek tijdens
wachten
Message
waiting
Message en
attente
Mensaje en
espera
Nachricht wartet
Mensagem em
espera
Wachtend
bericht
Speaker /
Headset key
Haut-parleur /
Casque
Altavoz / Tecla
de manos libre
Lautsprecher /
Kopfhörertaste
Alto-falante /
Fone de ouvido
Luidspreker /
hoofdtelefoon

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1.5 CABLE INLETS AND MW SWITCH
Symbols
French
Spanish
German
Portuguese
Italian
Line socket
Prise ligne
téléphonique
Puerto
conneccion de
linea
Anschlussbuchse
Conector de
linha telefônica
Presa linea
telefonica
OFF / Hi Volt /
MW(-) / MW(+)
ARRET / Haute
Tension / MW(-) /
MW(+)
DE / Alto voltaje /
MW(-) / MW(+)
AUS/Spannung/
MW(-) / MW(+
OFF / Hi Volt /
MW(-) / MW(+)
OFF/Alta
Tensione
MW(-) / MW(+)
Headset Jack
Prise pour casque
Puerto de
auricular
Kopfhörerbuchse
Conector do
fone de ouvido
Presa Cuffia
Handset Jack
Prise pour
combiné
Puerto de
microtelefono
Hörerbuchse
Conector do
monofone
Presa
Microtelefono
Data Jack
Prise pour
données
Puerto de datos
Datenbuchse
Conector de
linha de dados
Presa dati

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2 CALL HANDLING
2.1 INCOMING CALLS
To answer an incoming call
Lift the handset or press without lifting the handset.
Answer a second call
A call waiting tone will inform you, during conversation that a second call is waiting. You have two
options:
Option 1:
1. Replace the handset. The new call will be signaled on your phone
2. Lift the handset to receive the call.
Option 2:
1. Ask the party you are speaking with to wait
2. Press and replace the handset. The waiting call will start ringing.
3. Lift the handset to receive the new call
4. Press 2 to return to the first call (Sweden, press )
After finishing the call, replace the handset to receive the first call again.
Answer a call from another extension
You can answer a call from another extension from any phone in your office:
1. Lift the handset and call the ringing extension.
2. You receive a busy tone, press numeric key, 8 (France:4 Sweden 6)
Do not disturb, DND
When you activate DND, calls to your extension is not shown.
Outgoing calls can be made as usual.
Activate DND:
Activate DND :
Lift the handset and press numeric keys *27#. Replace the handset.
Deactivate DND:
Lift the handset and press numeric keys #2 7 #. Replace the handset

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Call duration timer for incoming calls
A call duration timer for incoming calls starts 5 seconds after “off hook” status is established. The
caller ID is stored in the call list.
2.2 OUTGOING CALLS
Dial and Pre-dial
Dial
Pick up the handset or press for hands free / headset operation. Press numeric
keys, (if required also * #or to dial out)
Pre-dial
During on-hook, press the keys for the number to be dialed (max. 32 digits). press
to pick up the handset, the phone will dial out the number in 1,1s.
Call by Handsfree
1. Press and enter the number by using the dial pad.
2. To hang up the phone, press again.
3. When you are in handset mode, you can switch to handsfree mode by pressing
Call by Headset
Insert a headset to the phone
1. Press and enter the number.
2. To hang up the phone, press again.
3. When you are in handset mode, you can switch to headset mode by pressing .
Redial
1. Press , the display shows the last number you have dialed.
2. Lift the handset or press either to dial out.
Last External Number Redial
1. Lift the handset and press numeric key ***
(Finland and Sweden: * * 0)

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Dial Back from Call Record
1. Press
2. Press repeatedly to scroll the list and select call record that you wish to call
3. Lift the handset or press
Speed-dial by Memory Keys (M0-M7)
1. Pick up the handset or press
2. Press memory key (M0 to M7)
Call Back
If a called extension is busy or there is no answer:
1. At busy tone, Press numeric key 6 (Finland, France and Sweden: 5)
2. Replace the handset
3. Lift the handset when you are called back
If all external lines are busy (after dialing the digit or digits to get the line:
1. At busy tone, Press numeric key, 6 (Finland, France, Sweden: 5).
2. Dial the external number and press #
3. Replace the handset
4. Lift the handset when you are called back
Cancel call back
Cancel single call back: Lift the handset and press numeric keys # 3 7* , ext number, #. Replace the
handset
Cancel all callbacks: Lift the handset and press numeric key # 3 7 #. Replace the handset.
Protection (Data Privacy)
Protection allows you to make a call without any disturbances, e.g. intrusion. The feature is
automatically cancelled when the call is finished
1. Lift the handset and Press numeric keys * 41 #
Number presentation restriction
If you do not want your name and number to be displayed to the person you are calling.
1. Lift the handset and press numeric keys * 4 2 #
2. Dial the number
Call duration timer for outgoing calls
A call duration timer for outgoing calls starts 5 seconds after “off hook” status is established. The caller
ID is stored in the call list.

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2.3 DURING CALLS
Mute
1. When a call is in progress, press to mute (LED flashing).
2. To speak to the caller, press again (LED off).
Mute with music/Music on hold
1. When a call is in progress, press to hold the call (LED on).
2. Press again or toggle the hook switch to resume the call (LED off).
Inquiry
1. When a call is in progress, press
2. Call 3rd party and wait for an answer
3. Return to the first call by pressing, 2(Sweden: )
Refer back (Switch back):
Press, 2to refer back to the other party (Sweden: )
Transfer
When a call is in progress, press
Call 3rd party and wait for an answer. Replace the handset before or after the answer
Conference
1. When a call is in progress, press,
2. Call 3rd party
3. After answer, press numeric key 3
Repeat the procedure to add more conference members (max 7 members)
Hold / Park a call
1. When a call is in progress, Press and replace the handset
2. Lift the handset to resume the call on your own extension
To resume the call from on another extension:
1. Lift the handset
2. Call the extension where the call was put on hold
3. Press numeric key 8(France: 4. Sweden:6)

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2.4 CALL FORWARDING
Diversion
If you do not want to be disturbed or will be out of office, you can have all calls to your extension
diverted to a preprogrammed answering position. Diversion can be made direct, on no answer, on
busy or to another information service facility. As a reminder that your telephone is diverted, you will
hear a special dial tone each time you lift the handset to make a call.
Order direct diversion from your own extension
The call can be diverted to an individual position or up to three determined common answering
positions (depending on the type of the incoming call). Preprogrammed by your system administrator.
1. Lift the handset and Press numeric keys *21 #(UK: *2# )
2. Replace the handset
Cancel diversion from your own extension:
1. Lift the handset and press numeric keys #21 #( UK: # 2 # )
2. Replace the handset
To order diversion when there is no answer:
1. Lift the handset and Press numeric keys *211 # (Finland and Norway: *61# )
2. Replace the handset
Cancel diversion when there is no answer:
1. Lift the handset and press numeric keys #211 #( UK: #61# )
2. Replace the handset
Diversion when the caller receives a busy tone:
1. Lift the handset and Press numeric keys *212 # (Finland and Norway: *67# )
2. Replace the handset
Cancel diversion when the caller receives a busy tone:
1. Lift the handset and press numeric keys #212 #( UK: # 67 # ),
2. Replace the handset
Internal Follow me
All calls to your extension are diverted to an extension of your choice, within the private network. For
example, when you are working in another room and want your calls to follow you to that answering
position. When your telephone has Follow-me you can still make calls from it as usual.
As a reminder that your telephone has Follow-me, you will hear a special dial tone each time you lift
the handset to make a call.

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Ordering Follow-me from your own phone:
1. Lift the handset (dial tone) and press numeric key *21* (UK:*2* )
2. Dial extension number of the answering position and press #(Special dial tone)
3. Replace the handset
Canceling Follow-me from your own phone:
1. Lift the handset (special dial tone) and press numeric key #21 #(ordinary dial tone) (UK:#2# )
2. Replace the handset
Ordering Follow-me from another phone:
You can order Follow-me of your own extension number from another telephone.
The first step is to allow that Follow-me is permitted to be done from another telephone. Do the
following from your own telephone:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2* )
2. Dial own extension number and press #
3. Replace the handset
To order Follow me from another telephone:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2* )
2. Dial own extension number * the extension number of the new answering position # (special dial
tone)
3. Replace the handset
Canceling Follow-me from another phone:
1. Lift the handset (dial tone) and dial #21*
2. Dial own extension number # (dial tone)
3. Replace the handset
Ordering Follow-me remotely:
With this feature you can order follow-me of any extension number from any telephone.
The prerequisite is that all the involved telephones have the right service profile-
To order remote programming of follow-me, do the following:
1. Lift the handset (dial tone) and press numeric keys *21*( UK:*2* )
2. Extension number to divert * extension number of the new answering position #
3. Wait for special dial tone
4. Replace the handset
Canceling Follow-me remotely:
To cancel remote programming of Follow-me from another telephone than the telephone with diverted
number:
1. Lift the handset and wait for the dial tone

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2. Press numeric keys #21*( UK:*2* )
3. Dial diverted extension number and press #
4. Replace the handset
External Follow me
1. Lift the handset and press numeric keys * 2 2 #
2. Dial external line code and external number press #
3. Replace the handset
Cancel: Lift handset and press numeric keys # 2 2 # . Replace the handset.
General Cancelation
Cancel all activated features:
Lift the handset and Press numeric keys # 001#
2.5 OPTIONAL CALL HANDLING FEATURES
The features below may not be available in your telephony system. Please contact your system
administrator for information.
Free seating
1. Log on: Lift the handset and press numeric keys *11*
2. Dial Authorization code and press numeric key * Own extension number, press #
Log off: Lift handset and press numeric keys #11#, Replace the handset.
Personal Number
With the personal numbers and profiles feature you can be reached on your normal office
phone number even if you are out of the office. A search profile (1-5) can be designed to fit
the situation (in the office, traveling, at home, and so on). Both internal and external phone
numbers can be used in a profile. Your search profile is programmed or modified by system
administrator.
When the feature is activated, incoming calls are transferred to selected phones or back-up services in
the order that you choose. If an answering position in the profile is busy, the call can be transferred to
another predefined position in the profile (Voice Mail or a colleague). You can handle the profiles from
your own office phone. How to do this is described in this section (an operator can also assist you).
You can also use any of the Personal Assistant applications if available.
Contact your system administrator for more information. When out of the office, the feature Direct
Inward System Access (DISA) can be used, if available in your system. How to use DISA is described
in this section.

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Activate or change profile from own extension:
1. Lift handset and press numeric keys *1 0 * ( 1- 5 ) #
2. Replace the handset
Canceling a profile from your phone:
1. Lift handset and press numeric keys #10#
2. Replace the handset
Voice Mail
Enter your mailbox:
1. Lift handset and dial the voice mail number and follow recorded instruction.
Note: If the number to the voice mail system has been programmed on the message waiting key you
can also press that key to enter the mailbox.
Call Waiting
If you urgently wish to contact a busy extension or external line, you can notify the extension by a call
waiting signal:
1. At busy tone, press numeric key, 5(Finland, France: 6 Sweden: 4).
2. Wait on line
Account Code
This feature is used to charge a call to an account number or to prevent unauthorized calls
from your phone. The account code can have 1-15 digits.
1. Lift handset and press numeric key * 6 1 * account code #
2. Dial the digit or digits to get an external line and the external number.
Absence Information
The absent information is used to inform the caller why you are absent and when you will return.
Contact your system administrator regarding the available absence codes.
With return date and time
1. Lift the handset and press numeric key * 2 3 *
2. Enter absence code (0-9) and press numeric key *
3. Enter the date or time (MMDD) or time (HHMM), press #
Cancel: Lift handset and press numeric key #2 3 #, Replace the handset.
Without return date and time
1. Lift the handset and press numeric key * 2 3 *
2. Enter absence code (0-9) and press numeric key #
Cancel: Lift handset and press numeric keys # 2 3 #, Replace the handset.
Order for another extension:
1. Lift the handset and press numeric key * 2 3 0 *

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2. Dial the extension number and press *
3. Enter the absence code (0-9), press *
Enter date or time (MMDD) or time (HHMM), for the other persons return, Press #, Replace the
handset.
Cancel: Lift handset and press numeric key #230* Dial extension number and press #, Replace the
handset.
Parallel Ringing
This feature makes it possible for an incoming call to ring on several phones simultaneously and for
the call to be answered on any of the phones. The feature requires all the phones involved to be
defined in a parallel ringing list.
To disable the parallel ringing temporarily:
1. Lift the handset and press numeric key * 2 1 *
2. Dial extension number and press, #,
3. Replace the handset.
To restore Parallel Ringing:
Lift the handset and press numeric key # 21 #, Replace the handset.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension:
1. Lift the handset and Press numeric key 4, (France and Sweden: 8)
Before the intrusion a warning tone is sent to the parties in the ongoing call.
Group features
Group Call –pick - up
In a call-pick-up group, any member can answer any individual call to group member.
1. Lift the handset and Press numeric key *8# to answer the call (Finland and Sweden: 0)
Common bell group
Calls are signaled on a common bell:
1. Lift the handset and Press numeric key, *8#, to answer the call (Finland and Sweden: 0)
Group hunting
As a member of a group of extensions that is called by a common number, you can temporarily leave
the group:
1. Lift the handset and Press numeric key * 2 1 * ( U.K: *2*)
2. Dial your own extension number and press #, replace the handset.
To re-enter the group:
1. Lift the handset and press numeric keys # 21 #, Replace the handset (UK:#2#)
If you are authorized, you can divert all calls to a group, to another extension or another group:
1. Lift the handset and press numeric key * 2 4 *
2. Dial number of the group to be diverted, Press numeric key *

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3. Dial extension number to the new answering position, press #
4. Replace the handset
To cancel the diversion:
1. Lift the handset and press numeric key # 2 4 *
2. Dial the number of the group that has been diverted
3. Press numeric key #,
4. Replace the handset
Direct inward system Access - DISA
If you are assigned to use this feature and you are working externally, you can call your office and get
access to an external line in order to make business calls.
With common authorization code:
1. Lift the handset and call the DISA feature in your office.
2. You receive dial tone, press numeric key: * 7 2 *
3. Dial the authorization code and press numeric key #
4. You receive a dial tone, Dial external number
With individual Authorization code:
1. Lift the handset and call the DISA feature in your office.
2. You receive dial tone, press numeric key: * 7 5 *
3. Dial the authorization code and press numeric key *
4. You receive a dial tone, Dial external number, press *
5. Dial your own extension number and press #
6. You receive a dial tone. Dial external number
Authorization code, Common
If you are authorized to use a common authorization code (1 to 7 digits) you can temporarily change
any phone used within the telephone system to the authority level connected to this code.
For a single call:
1. Lift the handset and press numeric key * 7 2 *
2. Enter authorization code and press #
3. You receive a verification tone, Dial the digit or digits to get an external line and the external
number.
To open an extension for several calls:
1. Lift the handset and press numeric key # 7 3 *
2. Enter authorization code and press #
3. You receive a verification tone.
To lock an extension:
1. Lift the handset and press numeric key * 73*

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2. Enter authorization code and press #
3. You receive a verification tone.
Authorization code, individual
If you are authorized to use an individual authorization code (1-7 digits, affiliated to your own
extension) you can lock your own extension to a common authority level, e.g. when out of the office.
You can also temporarily change any other phone used within the telephone system to the same
authority level as you have on your own phone. The individual code can be changed from your own
extension.
To lock the phone:
1. Lift the handset and press numeric key * 76 *
2. Enter authorization code and press #
3. You receive a verification tone.
To make calls with your authority level when your phone is locked:
1. Lift the handset and press numeric key *75 *
2. Enter authorization code and press #
3. Dial the digit or digits to get an external line and the external number.
To open your phone:
1. Lift the handset and press numeric key # 76 *
2. Enter authorization code and press #
3. You receive a verification tone.
To assign your own authority level to another phone:
1. Lift the handset and press numeric key * 75 *
2. Enter authorization code and press *
3. You receive verification tone
4. Enter your own extension number and press #
5. You receive verification tone, Dial the digit or digits to get an external line and the external
number.
To change your individual authorization code:
1. Lift the handset and press numeric key * 74 *
2. Enter old authorization code and press *
3. Enter new authorization code and press #
4. You receive verification tone.

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3 TELEPHONE/MENU FEATURES
3.1 CALL RECORDS/CALL LOG
View Call Records
1. Press [ ] to view the call list
2. Press [ ] repeatedly to scroll the list
Save a Call Record
To store one telephone number from the Call Records list to one of the memory keys:
1. Press the Call list key [ ] until you see the number you want to save
2. Press the Save key [ ]
3. Press the memory key you want to use for this telephone number (M0 to M7).
4. Sign the number card
Delete Call Records
1. Press [ ] and Press [ ] to delete record
Dial from Call record
1. Select the call record that you wish to call.
2. Lift the handset or press either
3.2 SPEED DIAL MEMORY
There are eight memory keys (M0-M7) for storing frequently used number.
Save a Memory
1. Replace the handset on the phone
2. Select and press one of the memory keys (M0 to M7)
3. Press [ ] and enter the number to be saved
4. Press [ ] key again to complete saving
Dial from a Memory key
1. Pick up the handset or press [ ]
2. Select and press one of the memory keys (M0 to M7)
Delete Memory key
1. Replace the handset on the phone
2. Press memory key (M0 to M7)