montpellier MWM1214W User manual

Please read these instructions carefully before attempting to install or use this appliance.
We recommend that you keep these instructions in a safe place for future reference.
12kg 1400rpm Washing Machine - White
MWM1214W
Installation and Operating Instructions
THE PERFECT BALANCE OF FUNCTION AND STYLE
LAUNDRY - DISHWASHING - COOKING - COOLING

Thank you for choosing this Montpellier appliance.
Our appliances have been designed to provide you with the best combination of style, reliability and performance to
give you years of trouble-free use.
You may be familiar with a similar product, but please take time to read these instructions carefully before installing
or using your appliance to ensure you get the most from your purchase.
We recommend that you keep this manual in a safe place for future
reference.
Your appliance is covered by a comprehensive two year Parts & Labour
Guarantee. In the unlikely event that you experience a problem with your
appliance, you can rest assured that you are fully protected against the cost of
repairs for the first 24 months . Please note that any claim must be
accompanied by the model reference number, serial number and proof of
purchase.
To activate your guarantee, you will need your product serial number. This can
be found inside your appliance.
NB: Please make sure that you keep a copy of your original sales invoice as this
will be needed if any service call is required.
There are three ways to register your Guarantee:
• Online: Visit the Support page on our website and complete the online
Product Registration form. www.montpellier-appliances.com
•By Post: Simply detach and fill in the form provided, attach a stamp and send
it in the post. Don't forget to include your e-mail address so that we can send
confirmation through to you.
By Phone: Contact our warranty registration department on 0808 1961388
Welcome
ACROSS ALL OUR MODELS
YEAR
GUARANTEE
PA R T S & L A B O U R
www.montpellier-appliances.com
•
Thank you for choosing this product.
This User Manual contains important safety information and instructions on the operation and
maintenance of your appliance.
Please take the time to read this User Manual before using your appliance and keep this book for
future reference.
The design and specifications are subject to change without prior notice for product improvement.

THANK YOU LETTER
Thank you for choosing Montpellier! Before using your new Montpellier product, please
read this manual thoroughly to ensure that you know how to operate the features and
functions that your new appliance offers in a safe way.
01
CONTENTS
THANK YOU LETTER
SAFETY INSTRUCTIONS
SPECIFICATIONS
PRODUCT OVERVIEW
QUICK START GUIDE
PRODUCT INSTALLATION
OPERATION INSTRUCTIONS
CLEANING AND MAINTENANCE
TROUBLE SHOOTING
DISPOSAL AND RECYCLING
PRODUCT INFORMATION SHEET
HERE FOR YOU
01
02
06
07
08
11
15
27
31
32
33
34
Read all instructions and explanations before use.Follow the instructions carefully. Keep
the operation instructions handy for later use. if the appliance is sold or passed on then
ensure that the new owner always receives these operation instructions.

The product is intended only for home use and for textiles in household amounts suitable for
washing.
This appliance is for indoor use only and not intended for built in use.
Only use according to these instructions.
The appliance is not intended for commercial use. Any other use is considered as improper
use.
The producer is not responsible for any damage or injury that may result from it.
This appliance is intended to be used in household and domestic applications only.
DANGER
This symbol indicates that there are dangers to the life and health of persons
due to extremely flammable gas.
WARNING OF ELECTRICAL VOLTAGE
This symbol indicates that there is a danger to life and health of
persons due to voltage.
WARNING
The signal word indicates a hazard with a medium level of risk which, if not
avoided, may result in death or serious injury.
CAUTION
The signal word indicates a hazard with a low degree of risk which, if not
avoided, may result in minor or moderate injury.
NOTE
The signal word indicates important information (e.g. damage to
property), but not danger.
OBSERVE INSTRUCTIONS
This symbol indicates that a service technician should only operate and maintain
this appliance in accordance with the operating instructions.
Explanation of Symbols
Intended Use
SAFETY INSTRUCTIONS
02
Please read the following safety information thoroughly and follow it strictly to minimize the risk of
fire or explosion, electric shock and to prevent property damage, personal injury or loss of life.
Failing to follow these instructions shall void any warranty.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.

03
Electric Shock Hazard
•If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
•If the machine is damaged, it must not be operated unless repaired by the manufacturer, its
service agent or similarly qualified persons.
•Risk of electric shock!
•The appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
•Children should be supervised that they do not play with the appliance.
•Children 3 years and under shall be kept away from the appliance or continuously supervised.
•Animals and children may climb into the machine. Check the machine before every operation.
•Do not climb or sit on the appliance.
WARNING:
•All washing and additional substances are to be kept in a safe place out of the reach of
children.
•Do not install the machine on a carpet floor.
•The obstruction of the openings by a carpet can damage the machine.
•Keep the appliance clear from heating sources and direct sunlight to avoid plastic and rubber
parts to corrode.
•Do not use the appliance in humid environments or rooms containing explosive or caustic gas.
In case of water leakage or water splashes, let the appliance dry in the open air.
•The appliance must not be installed behind a lockable door, a sliding door or a door with a
hinge on the opposite side to that of the machine .
•Do not operate the machine in rooms with a temperature of below 5°C. This can cause
damages to parts of it. If it is unavoidable, make sure to drain the water completely from the
appliance after every use (see“Maintenance - Cleaning of drain pump filter”) to avoid damages
caused by frost.
•Never use flammable sprays or substances in the immediate proximity of the appliance.
Installation Location and Surrounding
•Make sure the supply cable is not trapped by the machine, or it can get damaged.
•Connect the product to a grounded outlet protected by a fuse complying with the values in the
"Technical specifications” table. The grounding installation has to be made by a qualified
electrician. Ensure that the machine is installed in accordance with the local regulations.
•Water and electrical connections must be carried out by a qualified technician in accordance
with the manufacturer's instructions and local safety regulations.
Electrical Connection

•Remove all packaging material and transport bolts before using the appliance. Otherwise,
serious damage may result.
•This appliance is equipped with a single inlet valve and can be connected to the cold water
supply only.
•Mains plug must be accessible after installation.
•Before washing clothes for the first time, the product shall be operated once through a
"Drum Clean" or other program with the optional temperature of 90°C without any clothes
inside.
•Before using the machine, the product shall be calibrated.
•Do not put any excessively heavy objects on the appliance, like water containers or heating
devices.
•The new hose-sets supplied with the appliance are to be used and that old hose-sets
should not be reused.
•Max. Inlet water pressure 1 MPa. Min. inlet water pressure 0.05 MPa.
•Don´t use multiple plugs or extension cords.
•The appliance must not have an external switching device such as a timer or connected to a
circuit that is regularly switched on and off.
•Do not pull the plug out of the mains outlet if there is flammable gas around.
•Never pull out power plug with wet hands.
•Always pull at the plug, not at the cable.
•Always unplug the appliance if it is not being used.
WARNING:
•Check the connections of the water inlet tubes, the water tap and the outlet hose for possible
problems due to changes of water pressure. If the connections loosen or leak, close the water
tap and get it repaired.
•Do not use the appliance before the pipes and hoses are installed properly by qualified
persons.
•Glass door may become very hot during the operation. Keep children and pets far away from
the machine while it is operating.
•The water inlet and outlet hoses have to be safely installed and remain undamaged.
Otherwise, water leakage can occur.
•Do not remove the drain pump filter while there is still water in the appliance. Big quantities of
water can leak out, and there is a risk of scalding due to hot water.
Water Connections
04
Installation

•Never use any flammable, explosive or toxic solvents. Do not use gasoline and alcohol etc. as
detergents. Only select detergents that are suitable for machine washing.
•Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails,
screws, stones etc. may cause serious damages to this machine.
•Remove all objects from pockets such as lighters and matches before use the appliance.
Thoroughly rinse items that have been washed by hand.
•Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine, wax and wax removers should be washed on a hot
wash with an extra amount of detergent.
•Items containing foam rubber (latex foam), shower caps, water proof textiles, rubber backed
articles and clothes or pillows fitted with foam rubber pads should not be washed in the
machine.
•Fabric softeners or similar products should be used are recommended in their instructions.
•Never try to open the door forcefully.
•The door will unlock shortly after the end of a cycle.
•Please do not close the door with excessive force. If it is found difficult to close the door,
please check if the clothes are properly inserted and distributed.
•Always unplug the appliance and close the water tap before cleaning and maintenance and
after each use.
•Never pour water over the appliance for cleaning purpose. Risk of electric shock!
•Repairs shall only be carried out by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
•The producer will not be responsible for damages caused by the intervention of not
authorized persons.
Transport
•Before Transport:
-Bolts shall be reinstalled to the machine by a specialized person;
-Accumulated water shall be drained out of the machine.
•This appliance is heavy. Transport with care. Never hold any protruding part of the machine
when lifting. The machine door can not be used as a handle.
05
12.0kg
Model Washing Capacity
MWM1214W
Operation and Maintenance

SPECIFICATIONS
06
Model
MAX. Current
Power Supply
Washing Capacity
Dimension A B C Weight
Rated Power
Reference Dimension D E F G
595mm 850mm
12.0kg
595mm 73kg
660mm 641mm 1105mm 135mm
220-240V~,50Hz
0.05MPa~1MPa
10A
A
B
E
F
D
G
C
MWM1214W
2000W
Standard Water Pressure

PRODUCT OVERVIEW
2
3
5
1
2
3
4
5
Door
Detergent dispenser
Control panel
Drain hose
Power supply cord
Service flap
The product picture is for illustration only, please refer to real product as reference.
Accessories
4 x Cover
caps
1 x Supply hose
cold water
Owner’s manual
& Warranty Card Energy Labels
NOTE
07
6
6
1
4

08
QUICK START GUIDE
•Before washing, please make sure the machine is installed properly.
•Your appliance was thoroughly checked before it left the factory. To remove any residual
water and to neutralize potential odors, it’s recommended to clean your appliance before first
use. For this reason, recommended to clean the inner drum by running the "Drum Clean" or
other program with the optional temperature of 90°C. Be careful not to put laundry and
detergent in the machine.
CAUTION
It’s recommended to calibrate the machine, so that provide the best performance. The
appliance is able to detect the amount of laundry loaded. This function is optimizing the
product performance by minimizing energy and water consumption, saving you money and
time. For this reason it’s recommended to calibrate the appliance for best use.
•Remove all accessories from the drum and close the door;
•Insert the mains plug to the socket;
•Switch on the washing machine, and within 10 seconds, press “Speed” continuously
(normally 3 seconds) until “t19” is displayed on the knob.
•Press to start the appliance, initially“---” is displayed, and then “***”
(such as “126”) is displayed to indicate the real time drum speed. When the number
reaches a certain value (stops changing), it means the washing
machine is successfully calibrated.
Calibration

Detergent need to be added in compartment I if the pre-wash function is selected.
4. Close door 5. Add detergent
Main
wash
Prewash
Softener
1. Before Washing
NOTE
1. Plug in 2. Open tap 3. Load
09
Ⅱ
I

3. After Washing
Buzzer beeps and “End” will show on the display.
1. Select programme 2. Select function or remain
default settings
2. Washing
10
3. Press Start/Pause to start
the program
1 : If default is selected, step 2 can be skipped.
2: The function button line chart is for reference only, please refer to real
product as standard.
NOTE

PRODUCT INSTALLATION
Before installing the machine, the location characterized as follows shall be selected:
•Rigid, dry, and level surface.
•Avoid direct sunlight.
•Sufficient ventilation.
•Room temperature is above 5 °C .
•Keep far away from the heat sources such as coal or gas burning appliances.
•Stability is important to prevent the product from wandering!
•Make sure the machine is standing level and stable.
•Make sure that the product does not stand onto the power cord.
•Make sure to maintain the minimum distances from the walls as shown in the picture.
Installation Area
w
w
W>20mm
WARNING
Tools Needed If Installation By Yourself (not included)
11

•Packaging material (e.g. Films, Styrofoam) can
be dangerous for children.
•There is a risk of suffocation ! Keep all
packaging well away from children.
•Remove the cardboard box and styrofoam packing.
•Lift the machine and remove the base packaging.
•Remove the tape securing the power supply cord and drain hose.
•Remove the inlet hose from the drum.
You must remove the transport bolts from the backside before using the product.
1. Loosen the 4 transport
bolts with a spanner.
3. Close the holes using
the cover caps supplied.
2. Remove the bolts
including the rubber parts
and keep them for future
use.
Unpacking the Machine
Remove Transport Bolts
12
WARNING
WARNING

Levelling the Machine
The lock nuts on all four feet must be screwed tightly against the housing.
•Loosen the lock nut.
•Turn the foot until it reaches the floor.
•Adjust the legs and lock the nuts with a spanner.
Make sure the machine is level using a spirit level.
Connect the Water Supply Hose
To prevent leakage or water damage, follow the instructions in this chapter.
•Do not kink, crush or modify water inlet hose.
Connect the water supply
hose to the water inlet valve
and a water tap with cold
water as indicated. Once
connected turn on the water
supply and check for any leaks
at both ends of the hose.
•Connect manually, do not use tools. Check if the connections are tight.
•Do not kink or protract the drain hose.
•Position the drain hose properly ,otherwise damage might result in water leakage.
NOTE
Drain Hose
13
WARNING
WARNING
WARNING

There are two main ways to place the end of drain hose:
14
•Connectthewaterdrainhosetoa standpipeortotheoutletelbowof ahouseholdsink,
using additional equipment.
•If connecting to a sink outlet the drain hose must never hang lower than the sink outlet
otherwise waste water from the sink is likely to syphon in to the washing machine - see
above.
•Neverattempttoextendthewaterdrain hose.
•Donotputthewaterdrainhosefrom yourmachineintoacontainer,bucketor bathtub.
•Makesurethatthewaterdrainhoseis not bent, buckled, crushed or extended.
•Thewaterdrainhosemustbeinstalled atamaximumheightof80cmfromthe ground.
80
cm
Note: In either option the drain hose must be between 50 cm and 80 cm
from the ground.
DO NOT Allow drain hose to
hang lower than the sink outlet !!

OPERATION INSTRUCTIONS
•The ambient temperature of the machine should be 5°C-40°C. If used under 0°C, the inlet
valve and draining system may be damaged. If the machine is installed under freezing
conditions, it should be transferred to normal ambient temperature to ensure the water
supply hose and drain hose can unfreeze before use.
•Please check your laundry care labels and the detergent use instructions before washing.
Use non-foaming or low-foaming detergent suitable for machine properly.
3. Tie together long textile strips
and belts, close zips and button
1. Take all items out of the pockets
4. Put small items into a laundry
bag
Before Each Wash
2. Sort laundry according to
color and textile type
•Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed
with combustible or explosive substances like wax, oil, paint, gasoline, alcohol, kerosene,
and other flammable materials.
•Washing single clothes items may easily create big eccentricity. Therefore it is suggested to
add one or two more laundry items to the wash so that spin can be done smoothly.
•Do not wash, spin water-proof seats, mats ,or clothing.
15
WARNING

Detergent Dispenser
16
Programme
Cotton
Synthetic
Mix
Sportswear
Baby Care
Jeans
ECO 40-60
Drum Clean
Programme
Spin Only
Bulky
Wool
Quick 15'
Rapid 45'
20℃
Steam Wash
○Means optional
Means must
•Detergent only need be added in “compartment I ”after selecting pre-wash option.
Pre wash
I
Main wash
Softener
Release button to pull
out the dispenser
CAUTION
Ⅱ
Ⅱ
I

Detergent Recommendations
Agglomerating or ropy detergent or additive can be diluted in some water before pouring it into
the detergent dispenser, to avoid its inlet to get blocked and thus cause a water overflow.
•Please choose the suitable type of detergent to get a maximum of washing performance and a
minimum of water and energy consumption.
•To achieve the best cleaning result a proper detergent dosing is important.
•Use a reduced detergent amount if the drum is not filled completely.
•Always adjust the amount of detergent to the water hardness, if your tap water is soft, use less
detergent.
•Dose according to how dirty your laundry is, less dirty clothes require less detergent.
•Highly concentrated (compact detergent) requires particularly accurate dosing.
Following symptoms are a sign of detergent overdosing:
-heavy foam formation
-poor washing and rinsing result
Following symptoms are a sign of detergent under dosing:
-laundry turns grey
-built-up of limescale deposits on the drum, the heating element and/or the laundry
•
Colour detergent without
bleaching agent and
optical brighteners
Color or mild
detergent without
optical brighteners
Mild washing detergent
Special wool detergent
Cotton,ECO 40-60
Cotton
Cotton,Synthetic
Synthetic
Wool
40/60
20
20/40
Washing
temp. °C
Wash cycles
Recommended washing
detergent
Type of laundry
and textile
White laundry made
from boil-proof cotton
or linen
Coloured laundry
made from cotton or
linen
Coloured laundry made
from easy care fibres or
synthetic materials
Delicate textiles,
silk, viscose
Wool
20/40
20/40
NOTE
17
Heavy-duty detergent
with bleaching agents
and optical brighteners

1
1
2
1
4
5
3
Control Panel
18
OFF
Turn the appliance off.
Start/Pause
Start or pause your programme.
Programmes
Available according to the laundry type.
Options (refer to pages 24 & 26)
This allows you to select additional functions and will light when selected.
Display
The display shows settings, estimated remaining time, options and status messages.
14 5
NOTE
•The Chart is reference only, please refer to real product as standard.
2 3