Moog Enteralite Infinity User manual

TROUBLESHOOTING
GUIDE
1. Is bag of pump
delivery set empty?
NO
NO
YES
YES
2. Is air present in
the tubing?
NO
YES
3. Is formula
blenderized or
aggressively mixed?
4. Are air bubbles
trapped inside the
cassette?
Refill bag, re-prime delivery set and resume feeding.
YES
Has air been removed from bag of pump delivery set?
NO If alarm continues, contact
MOOG Customer Service, [phone] for assistance.
Let formula sit for 10-15 minutes before preparing pump delivery set
for feeding. If foam is present in tubing, flush by priming pump
delivery set either manually or with the pump and resume feeding.
YES
Remove tubing from pump and manually prime tubing by turning bag
upside down, gently squeezing lower half of bag while pinching the
teal colored tubing just below the drop symbol. Hold this position until
all air has passed through the teal segment of the tubing.
1. Was pump door
open while pump
was turned on or
while running? If alarm continues, contact MOOG Customer Service,
[phone] for assistance.
YES/
UNSURE
NO/
UNSURE
NO
Turn pump o. Unload and reload delivery set cassette.
Make sure door is closed securely, then turn pump back on.
Turn pump o. Unload and reload delivery set cassette.
Make sure door is closed securely, then turn pump back on.
1. Is door closed
securely?
YES
NO
2. Is door cracked
or tab on inside
of door broken?
EnteraLite® and Infinity ® are trademarks of Zevex, Inc.
MOOG® is a registered trademark of Moog, Inc.
© 2016 ZEVEX Inc. 26084-001 Rev. B
NO FOOD Alarm
If re-priming of the pump delivery set is required, it is advisable to disconnect
the enteral adapter from the patient’s feeding tube while re-priming.
IF NO: Manually prime tubing by
turning bag upside down, gently
squeezing lower half of bag while
pinching the teal colored tubing just
below the “ ”drop symbol.
Hold this position until all air is
removed from bag and tubing.
IF YES: Press and hold
the PRIME key to move
the air in the tubing past
pump delivery set
cassette and resume
feeding.
ERRA, ERRD or ERRF Alarms
LOAD SET Alarm
Contact MOOG Customer Service, [phone]
to order a new door.
Contact MOOG Customer Service, [phone]
for assistance.

1. Is delivery set tubing
pinched, kinked or
clogged?
NO
NO
YES
YES
2. Is tab on inside of
door broken?
4. Are there visible
signs of damage to
pressure sensors
area?
Check delivery set for obstructions or kinks in tubing.
Correct blockage and resume feeding.
Clean pressure sensor area with a cotton swab, soft cloth or
dampened sponge, or wash entire pump under running water.
Do not use abrasive materials or harsh chemicals.
Plug another device into outlet to verify outlet is functioning
properly.
YES
YES
3. Is pressure sensor
region of cassette
receptacle clean?
2. Is wall outlet
functioning properly?
NO
Contact MOOG Customer Service, [phone]
to order a new door.
1. Is A/C adapter
charger plugged
into wall outlet and
pump properly?
NO/
UNSURE
NO/
UNSURE
YES
4. Does charger port
appear to have any
damage including
bent or missing pins?
YES
Check connections for both wall plug and pump adapter.
Green indicator light on charger wall plug should be
illuminated and pump display should have plug symbol with
scrolling bars between E and F of fuel gauge.
When pump is fully charged, bars will stop scrolling.
5. Is Battery Symbol
and E and F of fuel
gauge flashing?
Contact MOOG Customer Service, [phone]
to return pump for service.
If condition continues, contact MOOG Customer Service,
[phone] to return pump for service.
NO FLOW IN or NO FLOW OUT Alarm
• NO FLOW IN – Occlusion between delivery set and pump.
• NO FLOW OUT – Occlusion between pump and patient.
YES Contact MOOG Customer Service, [phone]
to return pump for service.
Contact MOOG Customer Service, [phone]
to order a new charger.
NO
NO
3. Does charger adapter
appear to have any
damage?
YES Contact MOOG Customer Service, [phone]
to return pump for service.
NO
Disconnect from patient and fill a new delivery set with food.
Prime set and start pump. If alarm continues, contact MOOG
Customer Service, [phone] for assistance.
CHARGING PROBLEMS
YES
NO