Motorola 120e User manual

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1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola 120e wireless phone.
Headset Jack
Insert headset
accessory for
hands-free use.
End Key
End phone calls,
exit menu system.
Left Soft Key
Perform functions
identified by left
display prompt.
Menu Key
Voice Key
Record voice notes,
phonebook and
shortcut names.
Right Soft Key
Perform functions
identified by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
Accessory
Connector Port
Insert charger and
phone accessories.
Microphone
Power Key
Volume Keys
Adjust earpiece and
ringer volume.
Scroll Keys
Move through
menus and lists.
Antenna

2
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. TrueSync, Sidekick, Starfish and the Stylized Starfish
Logo are registered trademarks of Starfish Software, Inc., a wholly owned
independent subsidiary of Motorola, Inc. All other product or service
names are the property of their respective owners.
© Motorola, Inc. 2002, 2003.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manualnumber:6809456A64-O
Cover number: 8988485L61-O

3
Contents
Safety and General Information . . . . . . . . . . . . . . . . . . . . 5
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . 17
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 18
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . 32
Changing a Code or Password . . . . . . . . . . . . . . . . . . . 34
If You Forget a Code or Password. . . . . . . . . . . . . . . . . 34
Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . 35
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storing Your Name and Phone Number . . . . . . . . . . . . 36
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . 36
Setting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting Answer Options. . . . . . . . . . . . . . . . . . . . . . . . . 37
Zooming In and Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . 38

4
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Hiding or Showing Location Information . . . . . . . . . . . . . 38
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 40
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 41
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Calling an Emergency Number. . . . . . . . . . . . . . . . . . . . 42
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . 44
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calling With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 46
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Muting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 51
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . 62
Additional Health and Safety Information . . . . . . . . . . . 64
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RF Energy Interference . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . . 85

5
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.

6
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a
phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
www.Motorola.com .
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.

7
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.

8
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart .
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless it is a phone type especially qualified for use in such
areas and certified as “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury or
even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.