Motorola C330 User manual

Welcome - 1
Welcome
Your C330 series phone lets you change convertible covers and keypads (see “Changing Your Phone’s
Cover” on page 24). Your phone may not appear exactly as the phone image above.
Note that all key locations, sequences and functions remain the same with any of the various convertible
covers.
Earpiece
Internal Antenna
USB Connector Port
Insert data cable.
Right Soft Key
Perform functions identified
by right display prompt.
Menu Key
Open a menu when you
see
M
in the display.
Power/End Key
Press & hold to power
phone on & off. Press &
release to end phone calls,
exit menu system.
Send/Answer Key
Make and answer calls;
press in idle to see recent
dialled calls.
Navigation Key
Scroll through lists,
set volume.
Left Soft Key
Perform functions
identified by left
display prompt.
Microphone Headset Connector Port Power Connector Port
Insert charger.

2-Welcome
MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are
trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service
names are the property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and
third party software stored in semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third party software providers
certain exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software contained
in the Motorola products may not be modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel,
or otherwise, any license under the copyrights, patents, or patent applications of Motorola
or any third party software provider, except for the normal, non-exclusive, royalty-free
licence to use that arises by operation of law in the sale of a product.
While Products specifications and features may be subject to change without notice, we
are making every possible effort to ensure that user manuals are updated on a regular
basis to reflect product functionality revisions. However, in the unlikely event that your
manual version does not fully reflect the core functionality of your product, please let
us know. You may also be able to access up-to-date versions of our manuals in the
consumer section of our Motorola web site, at http://www.motorola.com.

Menu Map - 3
Menu Map
Main Menu
• Recent Calls
• Ring Styles
• Media Centre
• My Tones
• MotoMixer
•PictureViewer
•Chat
•Games
•Browser*
• Web Sessions *
• Datebook
•VoiceDial
•QuickDial
• Calculator
• Settings
• (see next page)
• SIM Applications *
• MyMenu
• Service Dial
•FixedDial
• Phonebook
• Messages
Note: This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or changed
some feature names.
Not all features may be available for
all users.
*optional network, SIM card, or
subscription-dependent features
Shortcuts
In idle, press
S
up or down to open
Phonebook
, right or left to adjust
volume
Display my phone number:
Press
M#
Go to dialled calls list:
Press
N
Exit menu system:
Press
O
See page 78 for MyMenu Shortcuts

4- Menu Map
Settings Menu
•CallDivert*
• Voice Calls
• Fax Calls
• Data Calls
•CancelAll
• Divert Status
• Phone Status
•MyTel.Numbers
*
• Credit Info/Available
*
• Active Line
• Battery Meter
• Other Information
• In-Call Setup
• In-Call Timer
• Call Cost Setup
*
• My Caller ID
• Talk and Fax
•AnswerOptions
• Call Waiting
*
•Security
• Phone Lock
• Lock Keypad
• Lock Application
• Fixed Dial
• Call Barring
*
• SIM PIN
• New Passwords
• Other Settings
• Personalize
• Main Menu
•Keys
•Greeting
• Wallpaper
• Screensaver
• Quick Dial
• Initial Setup
• Time and Date
• 1-Touch Dial
• Backlight
•Scroll
•Animation
• Language
•BatterySave
•Contrast
•DTMF
•MasterReset
•MasterClear
•Network
•CarSettings
• Headset
Note: This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or changed
some feature names.
Not all features may be available for all
users.
*optional network, SIM card, or
subscription-dependent features

Table of Contents - 5
Table of Contents
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to get Warranty Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What is not covered by the Warranty. . . . . . . . . . . . . . . . . . . . . . . 19
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing Your Phone’s Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Charging the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Display Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Inserting Special Characters into Dialing Sequences . . . . . . . . . . 51
Viewing the Received Calls or Dialed Calls List . . . . . . . . . . . . . . 51

6- Table of Contents
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Diverting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Linking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Barring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sending Messages, Pictures and Sounds . . . . . . . . . . . . . . . . . . . 61
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . . . . . . . . 62
Sending Messages and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing Message Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Receiving and Reading Messages . . . . . . . . . . . . . . . . . . . . . . . . 65
Replying to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Locking or Deleting a Text Message . . . . . . . . . . . . . . . . . . . . . . . 67
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Items in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Recording a Voice Name For a Phonebook Entry . . . . . . . . . . . . . 75
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Customizing Your Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . 77
Customizing Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Selecting a Different Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using MyMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Table of Contents - 7
Getting More Out of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Managing Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Line Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . 85
Changing Your Unlock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Protecting Web Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Personal Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Alarm Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
News and Entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Assigning Phone Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
MotoMixer Sound Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
SIM Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

8- Table of Contents

Safety and General Information - 9
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR.
The information provided in this document supersedes the general safety
information contained in user guides published prior to this date. For
information regarding radio use in a hazardous atmosphere please refer to
the Factory Mutual (FM) Approval Manual Supplement or Instruction Card,
which is included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver.
When it is ON, it receives and transmits radio frequency (RF) energy.
The Personal Communicator operates in the frequency range of 900 MHz
to 1990 MHz and employs digital modulation techniques.
When you communicate with your Personal Communicator, the system
handling your call controls the power level at which your personal
communicator transmits. The output power level typically may vary over
a range from 0.063 watts to 1.58 watts.
Exposure To Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with the
following national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic energy:
• United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J

10 - Safety and General Information
• American National Standards Institute (ANSI) / Institute of Electrical
and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999
Edition
• National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• National Radiological Protection Board of the United Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
To assure optimal performance and make sure human exposure to radio
frequency electromagnetic energy is within the guidelines set forth in the
above standards, always adhere to the following procedures:
Portable Personal Communicator Operation
and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
Personal Communicator and may violate FCC and/or other applicable
regulations.

Safety and General Information - 11
DO NOT hold the antenna when the Personal Communicator is "IN USE".
Holding the antenna affects call quality and may cause the Personal
Communicator to operate at a higher power level than needed.
Phone Operation
The Personal Communicator is designed to be used with a headset for
talking and listening. The Personal Communicator can also be placed
inside the holster, then the holster can be clipped onto your belt, pocket,
handbag, or other apparel and used with the headset.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear the
Personal Communicator on your body when transmitting, always place the
Personal Communicator in a Motorola supplied or approved clip, holder,
holster, case, or body harness. Use of non-Motorola-approved
accessories may exceed FCC RF exposure guidelines. If you do not use
a body-worn accessory, ensure the antenna is at least one inch (2.5 cm)
from your body when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory section
of this manual.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.

12 - Safety and General Information
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn
off your Personal Communicator in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your Personal Communicator when
on board an aircraft. Any use of a Personal Communicator must be in
accordance with applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 centimeters) be maintained between
a handheld wireless phone and a pacemaker.These recommendations are
consistent with the independent research by, and recommendations of,
Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six inches
(15 centimeters) from their pacemaker when the Personal
Communicator is turned ON.
• not carry the Personal Communicator in the breast pocket.
• use the ear opposite the pacemaker to minimize the potential for
interference.
• turn the Personal Communicator OFF immediately if you have any
reason to suspect that interference is taking place.

Safety and General Information - 13
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Safety and General Use in Vehicles
Check the laws and regulations on the use of phones in your vehicle. You
are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call.
Operational Warnings
For Vehicles With an Air Bag
Do not place the Personal Communicator in the area over an air bag
or in the air bag deployment area. Air bags inflate with great force. If the
Personal Communicator is placed in the air bag deployment area and the
air bag inflates, the Personal Communicator may be propelled with great
force and cause serious injury to occupants of the vehicle.

14 - Safety and General Information
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area with a
potentially explosive atmosphere, unless it is especially qualified for use in
such areas as "Intrinsically Safe" (for example, Factory Mutual, CSA, or
UL Approved). Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust or metal powders, and any other area where
you would normally be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your
Personal Communicator when you are near electrical blasting caps, in a
blasting area, or in areas posted: "Turn off two-way radio". Obey all signs
and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor burn
can result.

Safety and General Information - 15
Batteries
All batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewelry, keys, or beaded chains
touch exposed terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in
handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.
European Union Directives Conformance
Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte - to find your
DoC, enter the Product Approval Number from your product's label in the
"Search" bar on the Web site.
0168
Type: MC2-41H14
IMEI: 350034/40/394721/9
Product
Approval
Number

16 - Warranty Information
Warranty Information
Motorola guarantees you, the original purchaser, the Personal
Communicator and accessories which you have purchased from an
authorised Motorola dealer (the "Products"), to be in conformance with the
applicable Motorola specifications current at the time of manufacture for a
term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from
the date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty
Term, by submitting the Product for service to Motorola. Motorola shall not
be bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which
does not comply with this warranty; or failing this, to reimburse the price of
the Product but reduced to take into account the use you have had of the
Product since it was delivered. This warranty will expire at the end of the
Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms
and conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola
disclaims all other warranties, terms and conditions express or implied,
such as fitness for purpose and satisfactory quality.

How to get Warranty Service? - 17
In no event shall Motorola be liable for damages nor loss of data in excess
of the purchase price nor for any incidental special or consequential
damages* arising out of the use or inability to use the Product, to the full
extent such may be disclaimed by law.
This Warranty does not affect any statutory rights that you may have if you
are a consumer, such as a warranty of satisfactory quality and fit for the
purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.
How to get Warranty Service?
In most cases the authorised Motorola dealer which sold and/or installed
your Motorola Personal Communicator and original accessories will
honour a warranty claim and/or provide warranty service. Alternatively, for
further information on how to get warranty service please contact either
the customer service department of your service provider or Motorola's
call centre at the telephone numbers below for your country.
In order to claim the warranty service you must return the Personal
Communicator and/or accessories in question to Motorola please avoid
leaving any supplementary items like SIM cards. The Product should
also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem. In the case
of vehicular installation, the vehicle in which the Personal Communicator
is installed should be driven to the Authorised Repair Centre, as analysis
of any problem may require inspection of the entire vehicular installation.
*) including without limitation loss of use, loss of time, loss of data, inconvenience,
commercial loss, lost profits or savings.

18 - Conditions
In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The phone should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number
[MSN]. Such information is contained with the Product.
Conditions
This warranty will not apply if the type or serial numbers on the Product
has been altered, deleted, duplicated, removed, or made illegible.
Motorola reserves the right to refuse free-of-charge warranty service if
the requested documentation can not be presented or if the information
is incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards
are warranted for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries,
parts, and Personal Communicator equipment that have been replaced
shall become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries
or parts.
Motorola will not be responsible in any way for problems or damage
caused by any ancillary equipment not furnished by Motorola which is
attached to or used in connection with the Products, or for operation of
Motorola equipment with any ancillary equipment and all such equipment
is expressly excluded from this warranty.

What is not covered by the Warranty - 19
When the Product is used in conjunction with ancillary or peripheral
equipment not supplied by Motorola, Motorola does not warrant the
operation of the Product/peripheral combination and Motorola will
not honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with
the Product. Motorola specifically disclaims any responsibility for any
damage, whether or not to Motorola equipment, caused in any way by the
use of the Personal Communicator, accessories, software applications and
peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories, software
applications and peripherals are not manufactured and supplied by
Motorola.
What is not covered by the
Warranty
This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterations or repair
carried out by unauthorised persons.
1 Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2 Defects or damage from misuse, access to incompatible sources,
accident or neglect.
3 Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4 Breakage or damage to antennas unless caused directly by defects in
material or workmanship.

20 - What is not covered by the Warranty
5 Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to
verify any warranty claim.
6 Defects or damage due to range, coverage, availability, grade of
service, or operation of the cellular system by the cellular operator.
7 Defects or damage due to moist, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the
modular tab broken.
9 All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to
normal wear and tear.
Note: The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on
usage conditions and network configurations. As a consumable product,
the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six
months from date of purchase and up-to (200) charges.
The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery
chargers specified for the charging of the battery,
(ii) any of the seals on the battery are broken or show evidence of
tampering,
(iii) the battery is used in equipment or service other than the cellular
telephone equipment for which it is specified.