Motorola Edge 40 Pro User manual

User Guide
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© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby
Laboratories Licensing Corporation.
This product supports digital video coding under certain versions of HEVC (High Efficiency Video Coding)
standard and is covered by patents at patentlist.accessadvance.com.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 4
Manage dual SIMs 6
Set up family safe space 7
Set up voicemail 8
Set up email 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 20
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 29
Turn off phone 29
Capture your screen 31
Take screenshots 31
Record your screen 32
Create GIFs from video 34
Discover useful tools 35
Turn flashlight on and off 35
Scan QR codes 35
Record audio notes 35
Control phone with your voice 37
Get directions to a location 38
Use clock and weather widget 39
Manage time spent on your phone 41
Work with text 45
Use onscreen keyboard 45
Cut, copy, paste text 46
Use voice typing 47
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Fill in forms automatically 47
Personalize your phone 48
Home screen 48
Change wallpaper 48
Customize your Favorites tray 48
Use widgets, shortcuts, or folders 49
Arrange apps and control icon's look 52
Allow or prevent home screen rotation 53
Remove Google feed 53
Remake your home screen with launchers 54
Lock screen 55
Use a screen saver 55
Use apps 56
Open, close, switch apps 56
View two apps on screen 57
View notifications 58
About preloaded apps 59
About the Moto app 65
Focus on gaming 66
Get, delete, manage apps 70
Install or update apps 70
Manage or delete apps 72
Protect against harmful apps 75
Search and browse 76
Search the web 76
Search your phone 78
Browse websites 78
Text messaging 80
About text and multimedia messages 80
Read, send messages 80
Manage, delete messages 83
Change default messaging app 85
Change text message reply to incoming calls 85
Get text messages on your computer 85
Email 87
Read, send, manage emails 87
View email attachments 88
Preview inboxes from home screen 89
Add email signature 89
Control email notifications 89
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Calendar app 91
About the calendar 91
Find calendar events 91
Create and manage events 92
Control notifications for calendar events 93
Clock app 94
Set alarms 94
Use timer or stopwatch 95
Set date and time 96
Photos app 98
Share photos and videos 98
Upload photos and videos 98
Contacts, calls, voicemail 100
Contacts 100
Add contacts 100
Edit or delete contacts 101
Star your favorite contacts 102
Sort contacts 102
Share contacts 103
Phone calls 105
Answer calls 105
Make calls 106
During a call 108
Make video calls 109
Make conference calls 110
Make calls over Wi-Fi 111
Block calls and texts 112
Turn call waiting on and off 114
View and delete call history 114
Make emergency call from locked phone 116
Voicemail 117
Use voicemail 117
Music 119
Listen to music 119
Transfer music files 119
Connect a MIDI device 120
Settings 121
Network and internet 121
Connect to Wi‑Fi networks 121
Connect with Wi-Fi Direct 122
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Use Airplane mode 123
Control data usage 123
Share your internet connection 124
Connect to VPNs 128
Add a Private DNS service 128
Connected devices 129
Connect with Bluetooth 129
Make contactless payments 130
Share or receive with NFC 131
Share files and links with nearby Android phones 132
Transfer files between phone and computer (USB) 134
Change USB preferences 135
Ready For platform 136
Cast screen or media to TV 136
Print from your phone 138
About wireless sharing 139
Display 142
Adjust screen brightness 142
Use Dark theme 142
Adjust colors at night 142
Choose color mode 143
Stop screen flicker 144
Adjust Edge lights 144
Show apps full screen 145
See Peek Display notifications 146
Change screen timeout 147
Stop automatic rotation 148
Adjust refresh rate 148
Change text and icon size 148
Set recording options 149
Set lock screen preferences 149
Sound & vibration 151
Adjust volumes 151
Set ringtones 152
Enhance sound 154
Silence calls & notifications 155
Stop phone from speaking 158
Silence “Hello Moto” during power up 158
Turn off charging sounds 158
Turn touch sounds on/off 159
Hear other notification sounds 159
Notifications 160
Turn notifications on/off 160
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Allow notifications to open apps in freeform 162
Control notification sound 162
Control which apps read your notifications 164
View notification history 165
Gestures 166
Set up the sidebar 166
Change System navigation 166
Use one-handed mode 168
Tap to turn screen on/off 169
Adjust screenshot settings 169
Customize Power button gesture 169
Double-tap back for shortcut 170
Turn flashlight on and off 170
Twist phone to open camera 170
Battery 172
Charge phone 172
Charge other devices 172
Extend battery life 173
Prevent overcharging 174
Use Battery Saver mode 174
Show battery percentage in status bar 175
Storage 176
About storage options 176
Manage phone storage 176
Find downloaded files 177
Recover recently deleted files 178
Upload music to cloud 178
Upload photos and videos 178
Scan documents and make copies 180
Location 181
Use location services 181
Accessibility 184
Visual assistance 184
Hearing assistance 187
Dexterity assistance 189
Use accessibility shortcuts 190
Apps 192
Set or change default apps 192
Adjust special app access 192
Passwords & accounts 193
Add or remove accounts 193
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Change name & info in your Google account 194
Sync apps with your Google account 194
Control what info Google collects 195
Security & privacy 197
About security 197
Protect against harmful apps 198
Make sure your phone can be found 198
Lock and unlock phone 199
Set a screen lock 199
Quickly tighten lock screen security 200
Adjust screen lock options 200
Unlock with trusted devices 202
Unlock with your face 203
Unlock at trusted places 205
Keep phone unlocked while it's on you 206
Use fingerprint security 206
More security settings 209
Pin an app screen 209
Protect apps in a secure folder 209
Lock SIM card 212
Privacy 214
Adjust app permissions 214
Control access to your mic and camera 214
Hide passwords 215
Keep Wi-Fi and mobile networks secure 215
Safety & emergency 216
Prepare for emergencies 216
System 218
Languages & input 218
Customize the keyboard 218
Change keyboards 219
Use multiple languages 220
Open apps faster 220
Back up phone 221
Users and guests 223
Share your phone 223
Add, modify, remove users 224
Add or delete guest 225
About phone 226
Record your IMEI number 226
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Find legal and product information 226
Fix issues 227
Hardware issues 227
Phone is slow or unstable 227
Phone feels warm or hot 227
Phone won't turn on 228
Phone restarts or crashes 228
Screen is frozen or won't respond 229
Screen displays wrong colors 229
Call and SIM issues 231
Issues making/receiving calls 231
Issues during calls 232
Battery issues 235
Charging issues 235
Battery drains too fast 236
Bluetooth, Wi-Fi, USB issues 237
Bluetooth issues 237
Wi-Fi issues 239
Can't transfer files or connect to computer 240
Account and sign-in issues 242
Forgot unlock code 242
Can't sign in to Google 242
Account sync issues 242
App issues 244
App or widget issues 244
Camera issues 245
Messaging issues 246
Gmail issues 248
Play Store issues 248
Maintenance procedures 249
Update Android software 249
Reset connections, settings, or apps 249
Reset phone 252
Get more help 253
Send feedback to Motorola 254
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About your hardware
Hardware diagram
1. Edge lights
2. Front camera (Learn more in Camera help.)
3. Speaker
4. Earpiece
5. Microphone
6. Proximity sensor
7. Volume button
8. Power button
9. Fingerprint sensor
Set up phone 1

1. Ultra-wide and macro camera
2. Main camera
3. Telephoto portrait camera
4. NFC touchpoint for sharing content or paying with your phone
5. Flash
6. Wireless charging area
7. Tray for SIM card
8. Microphone
9. USB-C port to charge phone, transfer files, and share data connection with tethered devices.
10. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Set up phone 2

About water, splash, and dust resistance
Tested under controlled laboratory conditions, the phone is water, splash and dust resistant to a rating of
IP68 (IEC 60529) and can be submerged up to 1.5 meters in still, fresh water for up to 30 minutes. Your
phone is not completely waterproof, nor is it designed to work underwater. Water, splash, and dust
resistance are not permanent, and the protection performance may continue to decline due to daily use.
To prevent water damage to your phone:
•Avoid prolonged exposure to water, and do not intentionally submerge in water.
•Dry your phone and ports thoroughly with a soft, clean cloth.
•Don’t try to charge your phone when it’s wet.
•Don't expose your phone to salt water or other liquids other than fresh water.
•Don't expose your phone to water at high pressure.
•Don't drop, puncture, or scratch your phone, as this could damage the water repellent features.
Insert or remove SIM card
Your phone might support using an eSIM (embedded SIM card), in addition to the physical SIM card.
Contact your carrier for details.
Set up eSIM
If your carrier provided you with an eSIM:
1. If you don't have a network connection, connect to Wi-Fi.
2. Go to Settings > Network & internet > SIM cards.
3. Next to eSIM, touch > Take me there.
4. Touch Download a SIM instead?
5. Follow onscreen instructions to set up your eSIM.
Insert or remove physical card
1. Insert the tool into the hole in the tray and gently push to pop it out.
Set up phone 3

2. Insert (gold contacts up) or remove the card.
2.
To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM
Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
3. Push the tray back into the phone.
Note: If you need to activate or resize a SIM, contact your carrier.
Fix an issue
If you’re having problems, try these troubleshooting steps.
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
•Photos will back up to Photos.
•Contacts will back up to Contacts.
•Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
2. To ensure you don’t miss any messages or calls, on your iPhone:
a. Turn off iMessage. (Settings > Messages off. Or, if your SIM has been removed, deregister your
phone.)
b. Turn off FaceTime. (Settings > FaceTime > off.)
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3. Download the Google Drive app on your iPhone.
4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b. Touch > Settings > Backup & reset and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Passwords &
accounts > Add account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't
get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
6. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
•Apps and app data
•Music, photos, and videos
•Google accounts
•Contacts stored on your phone or SIM card
•Text messages
•Multimedia attachments in messages
•Most phone settings
•Wallpaper
Set up phone 5

•Call history
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
•Downloads, like PDF files
•Apps that aren’t from Play Store
•Accounts other than Google accounts
•Contacts and calendars for services other than Google (such as WhatsApp)
•Ringtones
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2. Open the Contacts app.
3. Touch > .
4. If your phone has two SIMs, select the SIM.
5. Select where to save the contacts:
•If you have multiple Google accounts, touch and choose the account where you want to save
them.
•To save them to your phone, touch Device.
6. Select the contacts to import and touch Import.
Manage dual SIMs
About dual SIMs
If you're using a physical SIM and an eSIM:
•You see at the top of the home screen. If you see , troubleshoot the issue.
•Both SIMs can make and receive calls and text messages.
•Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Set up SIM profile
Set options based on how you expect to use the SIMs:
1. Go to Settings > Network & internet > SIM cards.
Set up phone 6

2. Select the option that best meets your needs:
•Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is
also based on your contact's carrier.
•Personal and Work: Use one SIM for personal and the other for work-related voice calls.
•Manual: Choose which SIM to use for voice calls, for data, and for SMS.
3. Follow onscreen instructions to complete setup.
Change SIM profile
1. Go to Settings > Network & internet > SIM cards.
2. Touch Dual SIM usage profile.
3. Select a different profile and touch CHANGE PROFILE.
4. Select a new profile.
5. Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1. Go to Settings > Network & internet > SIM cards.
2. Touch each preferred SIM and contact option to change.
This information applies only if your carrier supports eSIMs and you've set one up as well as inserting a physical
SIM card.
Set up family safe space
Create a space on your phone where family can play safely, without disrupting your settings and privacy.
Set up a space
1. Open the Family Space app.
2. Touch .
3. Follow onscreen instructions to:
•Name the space
•Select permitted apps
•Personalize the layout, wallpaper, and theme
•Set a timer to limit screen time
•Require a password to exit the space (or access the rest of the phone)
Enter or exit a space
To enter:
1. Open quick settings and touch .
Set up phone 7

2. If you've set up more than one space, touch the name of the space to open.
3. Select the amount of screen time to allow, then touch Start.
4. Give the phone to your family member using the phone’s space. If you set a password for exiting the
space, they can’t get to other parts of your phone unless they know the password.
To exit:
1. Open quick settings and touch .
2. Unlock the phone.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1. Touch > .
2. Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Change voicemail options
1. Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. If you have two SIMs, touch the SIM for the account to change.
4. Change any of the options:
•To change voicemail service from your carrier to a different service or app, touch Advanced
Settings > Service.
•To change the number dialed to access voicemail, touch Advanced Settings > Setup.
•Your carrier might include additional options here, like notification and visual voicemail settings.
Contact your carrier for help.
Set up phone 8

Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account. You're already
set up.
•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•If this is your first time opening the Gmail app, touch Add another email address.
•If you have been using Gmail with another account, touch your profile icon , then touch Add
another account.
3. Touch Exchange and Office 365.
Set up phone 9

4. Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1. Touch & hold .
2. Drag for each account to a blank space on your home screen.
Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.
Personalize your phone
•Set the wallpaper.
•Add apps to your home screen.
•Adjust screen settings, like font size, rotation settings, and dark background.
•You can use either the buttons or gestures to move between apps and screens. Choose which
System navigation to use.
•Assign ringtones or photos to friends you call.
•Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
interrupted.
Protect your phone
•Set up a screen lock.
•Set up fingerprint security to unlock your screen safely and quickly with a touch.
•In case you lose your phone, set up Find My Device and record your IMEI number.
Other common set up tasks
•Connect with your Bluetooth devices and Wi-Fi networks.
•If you use multiple languages, set them up so they appear on your keyboard.
Set up phone 10

About your home screen
You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the
screen.
Swipe right or left to move between home screens.
What’s on the screen
1. Status bar: Displays the time and icons that tell you about your phone's battery and network
connections. Swipe down to see your notifications and quick settings and to turn your phone off .
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
5. Navigation bar: Use gestures to move between apps and screens. You can use gestures but hide the
bar. Or, you can replace the bar with the navigation icons instead.
6. Folder: Add folders to organize app shortcuts.
Add/remove screens
You can add more home screens to the right. To add a page, drag an app shortcut or widget to the edge of
an existing page and place it on the new screen.
Learn the basics 11