Motorola I265 - SOUTHERNLINC User manual

Motorola
iDEN
Digital Multi-Service Data-Capable Phone
i 265 Phone User’s Guide
@NNTN5909A@
NNTN5909A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kitis intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models:
i 30 sx , i 35 s ,
i 50 sx , i 55 sr , i 58 sr , i 60 c , i 80 s , i 85 s , i 88 s , i 90 c , i 95 cl
series, and the i 2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................2
Battery...............................................................2
Activating Service..............................................5
Powering On and Off.........................................5
Enabling Over-the-Air Security..........................6
Phone Programming .........................................6
Finding Your Phone Number.............................7
Phone Basics ....................................................7
SIM Card Security...........................................11
Accessories.....................................................14
For More Information.......................................14
Making Calls............................................. 15
Phone Calls.....................................................15
Private Calls ....................................................15
Receiving Calls................................................15
Ways to Enter Calls.........................................16
Missed Phone Calls.........................................18
Using Speakerphone.......................................18
Using Mute......................................................18
Making Emergency Phone Calls.....................19
Call Alerts..................................................20
Sending Call Alerts..........................................20
Receiving Call Alerts.......................................20
Using the Call Alert Queue..............................20
Recent Calls..............................................22
Storing Recent Calls to Contacts ....................22
Deleting Recent Calls......................................23
Contacts....................................................24
Viewing Contacts ............................................25
Creating Entries ..............................................26
Storing Numbers Faster..................................27
Editing Entries.................................................28
Deleting Entries...............................................28
Checking Capacity ..........................................28
Creating Pauses and Waits.............................28
International Numbers.....................................29
Accessing Contacts with GSM Phones...........29

ii
Call Forwarding........................................ 30
Forwarding All Calls ........................................30
Turning Off Call Forwarding ............................31
Forwarding Missed Calls.................................31
Viewing Call Forwarding Settings....................31
Advanced Calling Features..................... 32
Call Waiting.....................................................32
Switching Between Calls.................................32
Putting a Call on Hold......................................33
Calling 2 People..............................................33
Creating Pauses and Waits While Dialing.......34
Making International Calls...............................34
Setting One Touch PTT...................................34
Group Calls .....................................................35
Call Timers......................................................36
Using Your Phone as a Modem ......................37
Making TTY Calls............................................38
Memo ........................................................ 40
Ring Tones............................................... 41
Setting Your Phone to Vibrate.........................41
Ring and Vibrate .............................................42
Assigning Ring Tones to Contacts..................42
Viewing Ring Tone Assignments ....................42
Downloading More Ring Tones.......................42
Managing Memory ..........................................43
Deleting Custom Ring Tones ..........................43
Entering Text ............................................44
Using Alpha Mode...........................................44
Using Word Mode ...........................................44
Special Function Keys.....................................45
Using Numeric Mode.......................................46
Using Symbols Mode ......................................46
Messages..................................................47
Message Notifications.....................................47
Message Center..............................................48
Voice Mail Messages................................49
Receiving a Message......................................49
Accessing Voice Mail from
the Message Center ...................................49
Sending Unanswered Calls to Voice Mail .......49

iii
MOSMS Messages................................... 50
Setting Up........................................................50
Receiving a Message......................................50
Reading from the Message Center .................51
Creating and Sending Messages ....................51
Sorting Messages............................................54
Managing Memory...........................................54
Datebook .................................................. 55
Viewing Datebook ...........................................55
Creating Events...............................................56
Editing Events .................................................58
Deleting Events...............................................58
Receiving Reminders......................................59
Making Calls From Datebook..........................59
Customizing Datebook Setup..........................60
Java Applications.................................... 61
Installing Applications......................................61
Running Applications.......................................61
Suspending Applications.................................61
Resuming Applications....................................62
Ending Applications.........................................62
Downloading Applications...............................62
Deleting Applications.......................................62
Managing Memory ..........................................63
Shortcuts on the Main Menu ...........................63
Java Applications and GPS Enabled ..............64
GPS Enabled.............................................67
IMPORTANT: Things to Keep in Mind ............67
Making an Emergency Call .............................68
Viewing Your Approximate Location ...............69
Enhancing GPS Performance.........................70
Updating Satellite Almanac Data ....................72
Setting Privacy Options...................................72
Using GPS with Map Software........................73
Voice Records ..........................................76
Creating Voice Records ..................................76
Playing Voice Records....................................76
Labeling Voice Records ..................................76
Deleting Voice Records...................................77
Locking Voice Records ...................................77
Managing Memory ..........................................77

i
v
Customizing Your Phone........................ 78
Setting the Volume..........................................78
Setting Your Phone to Vibrate.........................78
Changing the Look of Your Phone..................78
Temporarily Turning Off Calls .........................80
Using Settings.................................................80
Profiles ..................................................... 84
Viewing Profiles...............................................84
Switching Profiles............................................84
How Changing Settings Affects Profiles..........84
Temporary Profiles..........................................85
Creating Profiles..............................................86
Editing Profiles ................................................86
Deleting Profiles..............................................86
Setting Call Filtering ........................................87
Shortcuts.................................................. 89
Creating a Shortcut .........................................89
Using a Shortcut..............................................89
Editing a Shortcut............................................90
Deleting Shortcuts...........................................90
Using a Headset .......................................91
Attaching a Headset........................................91
Using a Remote PTT Button ...........................91
Understanding Status Messages............92
Safety and General Information..............94
RF Operational Characteristics.......................94
Portable Radio Product Operation and EME
Exposure.....................................................94
Electro Magnetic Interference/Compatibility....97
Medical Devices..............................................97
Operational Warnings .....................................98
Operational Cautions ......................................99
Accessory Safety Information .......................100

v
MOTOROLA LIMITED WARRANTY ...... 102
Limited Warranty
Motorola Communication Products
(International) ..................................... 106
Patent and Trademark Information ...... 110
Index ....................................................... 111
Driving Safety Tips................................ 116

v
i
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i265
Model Number: H45XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving
antenna.
•Increase the separation between the
equipment and receiver.
•Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
audio jack
accessory connector
volume
controls
speaker
(in back)
Push-To-Talk
(PTT) button
microphone
retractable
antenna
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.

2
Getting Started
To start using your i 265 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the backof your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
describedin“InsertingYourSIMCard”onpage13.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Removing the Back Cover
1Make sure the phone is powered off.
2Slide the back cover to the right until it releases.
3Remove the back cover from the back of your
phone.
SIM card
holder
SIM card

3
Battery
Inserting the Battery
1With the phone powered off, remove the back
cover.
2Insert the top of the battery intothe battery area.
Press the bottom of the battery to secure it.
3Replace the back cover and press it gently until
you hear a click.
Charging the Battery
Your phone comes with a battery charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
connector
cover

4
Getting Started
3Plug the other end of the charger into the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the back
cover.
Battery Charger
Rapid Mid-Rate
High
Performance 2hours 4hours
Extra
Capacity 2.5 hours 5.5 hours
Maximum
Capacity 3.5 hours 7.5 hours

5
Activating Service
2Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
Press p.
To power your phone off:
Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 11
.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
11).

6
Getting Started
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 20 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press Aunder Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info,pressOor press A
under Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.

7
Finding Your Phone Number
5Press eto return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
•Name— Enter your name. See “Entering
Text”onpage44.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. Each is filled in when you
receive your first call on that line.
•Private— Your Private ID is the number that
others use to contact you using Private calls.
ItisfilledinwhenyoureceiveyourfirstPrivate
call.
•GroupID— the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to your
serviceprovider.Itisfilledinwhenyou
register for packet data services.
• IP1 Address and IP2 Address —theIP
addresses you use to access the Internet with
your phone.
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourphoneto
transfer circuit data. See “Using Your Phone
as a Modem” on page 37. You receive this
number from your service provider.
Note: The context-sensitive menu under My Info
contains information that may be used by
your service provider if there is a problem
with your phone.
Phone Basics
Any time your phone is powered on, the display
providesyou with information and options.
status icons
text area
menu icon
display options

8
Getting Started
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
service provider. The idle screen appears when
your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
theoptionkeybelowit.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 81.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.

9
Phone Basics
Main Menu
All your phone’s features can be accessed through
themainmenu.Youcansetthemainmenuto
appear as a list or as large icons.
aBrowser Browse the Web.
qJava Apps Java applications on your
phone. See page 61.
bSettings Customize your phone.
Seepage78.
mRing Tones Assign ring tones and turn
ringer off. See page 41.
cVoiceRecord Record and play audio
messages. See page 76.
jMy Info View personal phone
information, including
phone number and Private
ID. See page 7.
lGPS Find your approximate
geographical location. See
page 67.
dContacts View, store, edit contacts.
Seepage24.
eMessages Access messages. See
page 47.
fCall Forward Set call forwarding
options. See page 30.
oDatebook Schedule appointments.
Seepage55.
gMemo Store a number to access
later.Seepage40.
hCall Timers Phone usage information.
Seepage36.
iRecent Calls Lists recent calls. See
page 22.
sShortcuts Create shortcuts to
screens. See page 89.
pProfiles Groups of settings you
apply together. See
page 84.
kCall Alert Lists call alerts. See
page 20.

10
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
Battery Strength — Afullerbattery
indicates a greater charge.
opqr
s
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BPrivate In Use — Your phone is
active on a Private call.
CTalkgroup In Use— Your phone is
active on a group call.
12 Active Phone Line —1indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
GJ
HK
IL
Call Forward — Your phone is set
to forward calls. See page 30.
uQRM Ringer Off — Your phone is set not
to ring. See page 41.
wxT
yz
Messages —Youhaveoneor
more messages. See page 50.
DE Internet — You are ready to
browse the internet.
UAirplane Mode — Your phone is
set to airplane mode. See page 80.
YZ Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
page 37.
N O TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 38.
tRoaming — You are using your
phone outside your carrier's
network.