Motorola i836 User manual

Nextel
iDEN
Digital Multi-service Data-capable Phone
i836 Phone User’s Guide
APPROVAL DRAFT
@NNTN6239@
NNTN6239A

i
Contents
Getting Started........................................... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................7
Enabling Security ..............................................8
Phone Programming .........................................8
Finding Your Phone Number and Direct
Connect®Number ........................................8
Nextel® Voice Mail.............................................9
Nextel Worldwide®Service ...............................9
Customizing Features .......................................9
Phone Basics ....................................................9
SIM Card Security...........................................13
Locking the Keypad.........................................18
Antenna...........................................................19
Accessories.....................................................19
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................20
Nextel®Customer Care...................................21
Understanding Status Messages ....................21
Making Calls .............................................22
Phone Calls.....................................................22
Direct Connect®Calls .....................................22
Group ConnectSM Calls...................................23
Talkgroup Calls...............................................28
Receiving Calls ...............................................30
Ways to Enter Calls.........................................30
Missed Phone Calls ........................................33
Using Speakerphone.......................................33
Using Mute......................................................34
Making Emergency Phone Calls.....................34
Call Alerts..................................................36
Sending Call Alerts..........................................36
Receiving Call Alerts.......................................36
Using the Call Alert Queue..............................36
Recent Calls..............................................38
Calls and Call Alerts........................................38
My Info From Other Phones............................38
Contact Information From Other Phones........39

ii
Viewing the Recent Calls List..........................39
Storing Items to Contacts................................40
Deleting Items .................................................40
Making Calls From the Recent Calls List ........41
Entering Text............................................ 43
Using Alpha Mode...........................................43
Using Word Mode............................................43
Special Function Keys.....................................44
Using Numeric Mode.......................................45
Using Symbols Mode ......................................45
Contacts ................................................... 46
Viewing Contacts.............................................47
Creating Entries...............................................48
Storing Numbers Faster..................................49
Editing Entries.................................................50
Deleting Entries...............................................50
Checking Capacity ..........................................50
Creating Pauses and Waits.............................50
International Numbers.....................................51
Memo.........................................................52
Call Forwarding ........................................53
Forwarding All Calls ........................................53
Turning Off Call Forwarding............................54
Forwarding Missed Calls.................................54
Viewing Call Forwarding Settings ...................55
Advanced Calling Features .....................56
Call Waiting.....................................................56
Switching Between Calls.................................56
Putting a Call on Hold .....................................57
Calling 2 People..............................................57
Creating Pauses and Waits While Dialing.......58
Making International Calls...............................58
Setting One Touch Direct Connect®...............58
Setting Flip Actions .........................................59
Call Timers......................................................60
Using Your Phone as a Modem ......................61
Making TTY Calls............................................62
Special Dialing Codes.....................................63

iii
Nextel®Phone Services.......................... 65
Caller ID ..........................................................65
Per-Call Blocking.............................................65
Per-Line Blocking............................................65
Alternate Line Service.....................................65
Call Restrictions ..............................................66
Nextel Directory Assistance 411 .....................66
Ring Tones............................................... 67
Setting Your Phone to Vibrate.........................67
Ring and Vibrate..............................................68
Assigning Ring Tones to Contacts ..................68
Viewing Ring Tone Assignments.....................68
Downloading More Ring Tones.......................69
Managing Memory...........................................69
Deleting Custom Ring Tones ..........................69
Message Center....................................... 70
Accessing the Message Center.......................70
Message Center Options.................................70
Receiving Messages................................ 71
Message Notifications .....................................71
Retrieving Messages.......................................72
Voice Mail Messages................................73
Receiving a Message......................................73
Accessing Voice Mail from
the Message Center ...................................73
Sending Unanswered Calls to Voice Mail .......73
Nextel®Voice Mail....................................74
Setting Up Your Voice Mail Box......................74
Playing Messages...........................................74
Changing Your Password ...............................75
Recording Your Name.....................................75
Recording Your Active Greeting......................76
Advanced Voice Mail Features .......................76
Nextel®Voice Mail Tree..................................81
Multimedia Messages ..............................82
Navigating the Inbox, Drafts, and Sent Items..82
Creating and Sending Messages....................82
Drafts...............................................................92
Sent Items.......................................................92
Receiving a Message......................................93
Navigating a Message.....................................94

iv
Viewing Received Messages
from the Message Center...........................94
Actions for Received Messages......................95
Customizing MMS...........................................98
Managing Memory.........................................101
SMS Messages....................................... 102
Receiving a Message....................................102
Reading From the Message Center..............102
Calling and Storing Numbers ........................102
Wireless Data Services ......................... 104
Wireless Data Services .................................104
Accessing Wireless Data Services From Your
Phone .......................................................105
Navigation Keys ............................................105
Guides and Demos........................................106
My Pictures............................................. 107
Viewing Pictures............................................107
Getting File Information.................................107
Deleting Pictures...........................................107
Managing Memory.........................................107
My Info.....................................................108
Viewing My Info.............................................108
Editing My Info ..............................................108
Setting Sending Options ...............................109
Using Nextel Direct SendSM........................ 110
Sending My Info and Contact Information.....110
Voice Records ........................................112
Creating Voice Records ................................112
Playing Voice Records..................................112
Labeling Voice Records ................................112
Deleting Voice Records.................................112
Locking Voice Records .................................113
Managing Memory ........................................113
Java Applications...................................114
Installing Applications....................................114
Running Applications ....................................114
Suspending Applications...............................114
Resuming Applications..................................115
Ending Applications.......................................115
Downloading Applications.............................115

v
Deleting Applications.....................................115
Managing Memory.........................................116
Shortcuts on the Main Menu .........................116
Java Applications and GPS Enabled.............117
GPS Enabled.......................................... 120
IMPORTANT: Things to Keep in Mind ..........120
Making an Emergency Call ...........................121
Viewing Your Approximate Location .............122
Enhancing GPS Performance.......................123
Updating Satellite Almanac Data...................125
Setting Privacy Options.................................126
Using GPS with Map Software......................127
Datebook ................................................ 130
Viewing Datebook .........................................130
Creating Events.............................................131
Editing Events ...............................................133
Deleting Events.............................................134
Receiving Reminders....................................134
Making Calls From Datebook and Datebook
Reminders ................................................134
Customizing Datebook Setup........................135
Customizing Your Phone.......................137
Setting the Volume........................................137
Setting Your Phone to Vibrate.......................137
Changing the Look of Your Phone................137
Airplane Mode —Temporarily Turning
Off Calls....................................................139
Using Settings...............................................139
Profiles ....................................................144
Viewing Profiles.............................................144
Switching Profiles..........................................144
How Changing Settings Affects Profiles........144
Temporary Profiles........................................145
Creating Profiles............................................146
Editing Profiles ..............................................146
Deleting Profiles............................................146
Setting Call Filtering......................................147
Shortcuts.................................................149
Creating a Shortcut .......................................149
Using a Shortcut............................................149
Editing a Shortcut..........................................150
Deleting Shortcuts.........................................150

vi
Using a Headset..................................... 151
Attaching a Headset......................................151
Using a Remote PTT Button .........................151
Nextel®Customer Care......................... 152
Domestic Customer Care..............................152
Nextel Worldwide®Customer Care...............152
Nextel®Terms and
Conditions of Service........................ 153
Safety and General Information ........... 175
RF Operational Characteristics.....................175
Portable Radio Product Operation and EME
Exposure...................................................175
Electromagnetic Interference/Compatibility...178
Medical Devices............................................178
Operational Warnings....................................179
Operational Cautions.....................................180
Accessory Safety Information........................181
MOTOROLA LIMITED WARRANTY.......183
Patent and Trademark Information.......187
Index........................................................188

vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not causeharmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
Push-to-talk (PTT)
button
accessory connector
audio jack
speaker
(in back)
external
display
retractable
antenna
microphone
light sensor option keys
earpiece internal
display
power
button
back key space key

2
Getting Started
To start using your i836 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable security.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.
tActs like swhen the flip is closed; turns
Direct Connect® / Group ConnectSM
speaker on and off; used with voice
names and voice records.
.Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.

3
Removing the Battery Door
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2Press the release button and pull the battery
door away from the phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
button
SIM card

4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
3To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
4Place the tabs on the battery door into the slots
on the phone.
slots tabs

5
Battery
5Move the top of the battery door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
ChargerAttachedorDeviceAttached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
connector
cover

6
Getting Started
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Standard
Slim Lithium
Ion SC 2 hours 2.5 hours
Standard
Lithium Ion
SC
3.5 hours 4 hours

7
Powering On and Off
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1Open the flip.
2Press p.
Note: Pressing pfor more than 5 seconds turns
on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page
139.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1Open the flip.
2Press and hold p.
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.

8
Getting Started
Enabling Security
You must enable security the first time you power
on your phone or within 10 daysoffirst activation of
your phone.
1Press Aunder Ok.
Note: If you press Aunder Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enablesecurity before you
can use Wireless Data Services.
2You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups.
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Aunder Goto.
2You are prompted to accept changes to your
lists. Press Aunder Ok.
3You are prompted again to accept changes to
your lists. Press Aunder Ok.
4A confirmation screen displays. Press Aunder
Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
and Direct Connect®Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 108 for more information
about this feature.

9
Nextel® Voice Mail
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 74.
Nextel Worldwide®Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can useyour phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 137.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options

10
Getting Started
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign differentmain menu items,see “Personalize
Features” on page 141.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
•From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.

11
Phone Basics
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 138).
aNet Access to Wireless Data
Services. See page 104.
qJava Apps Java applications on your
phone. See page 114.
bSettings Customize your phone.
See page 137.
mRing Tones Assign ring tones and turn
ringer off. See page 67.
[My Pictures Access stored pictures.
See page 107.
cVoiceRecord Record and play audio
messages. See page 112.
jMy Info View personal phone
information, including
phone number and Direct
Connect number. See
page 8.
nDownloads Provides a catalog of ring
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
socheckregularlyfor fresh
content. See page 69.
lGPS Find your approximate
geographical location. See
page 120.
dContacts Create, view, store, edit
Contacts and Groups. See
page 46.
eMessages Access messages. See
page 70.
fCall Forward Setcallforwarding options.
See page 53.
oDatebook Schedule appointments.
See page 130.
gMemo Store a number to access
later. See page 52.
hCall Timers Phone usage information.
See page 60.