Motorola i836 User manual

Motorola
iDEN
Digital Multi-service Data-capable Phone
i836 Phone User’s Guide
@NNTN6241A@
NNTN6241A

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,
i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................3
Battery...............................................................3
Activating Service..............................................7
Powering On and Off.........................................7
Enabling Over-the-Air Security..........................8
Phone Programming .........................................8
Finding Your Phone Number.............................9
Phone Basics ....................................................9
SIM Card Security ...........................................13
Antenna...........................................................18
Accessories.....................................................18
For More Information.......................................18
Making Calls............................................. 19
Phone Calls.....................................................19
Private Calls....................................................19
Receiving Calls................................................20
Ways to Enter Calls.........................................20
Missed Phone Calls.........................................23
Using Speakerphone.......................................23
Using Mute......................................................24
Making Emergency Phone Calls.....................24
Call Alerts..................................................25
Sending Call Alerts..........................................25
Receiving Call Alerts.......................................25
Using the Call Alert Queue..............................25
Recent Calls..............................................27
Calls and Call Alerts........................................27
My Info From Other Phones............................27
Contact Information From Other Phones........28
Viewing the Recent Calls List..........................28
Storing Items to Contacts................................29
Deleting Items .................................................29
Making Calls From the Recent Calls List ........30
Contacts....................................................32
Viewing Contacts ............................................33
Creating Entries ..............................................34
Storing Numbers From the Idle Screen...........35
Editing Entries.................................................36

ii
Deleting Entries...............................................36
Checking Capacity ..........................................36
Creating Pauses and Waits.............................37
International Numbers.....................................37
Accessing Contacts with GSM Phones...........38
Call Forwarding........................................ 39
Forwarding All Calls ........................................39
Turning Off Call Forwarding............................40
Forwarding Missed Calls.................................40
Viewing Call Forwarding Settings....................41
Advanced Calling Features..................... 42
Call Waiting.....................................................42
Switching Between Calls.................................42
Putting a Call on Hold......................................43
Calling 2 People..............................................43
Creating Pauses and Waits While Dialing.......44
Making International Calls...............................44
Setting One Touch PTT...................................44
Setting Flip Actions..........................................45
Call Timers......................................................45
Using Your Phone as a Modem ......................46
Making TTY Calls............................................47
Group Calls and Selective Dynamic Group
Calls .......................................................50
Group Calls .....................................................50
Selective Dynamic Group (SDG) Calls ...........52
Memo.........................................................57
Ring Tones................................................58
Setting Your Phone to Vibrate.........................58
Ring and Vibrate .............................................59
Assigning Ring Tones to Contacts..................59
Viewing Ring Tone Assignments ....................59
Downloading More Ring Tones.......................60
Managing Memory ..........................................60
Deleting Custom Ring Tones ..........................60
Entering Text ............................................61
Using Alpha Mode...........................................61
Using Word Mode ...........................................61
Special Function Keys.....................................62
Using Numeric Mode.......................................63
Using Symbols Mode ......................................63

iii
Messages ................................................. 64
Message Notifications.....................................64
Message Center..............................................65
Voice Mail Messages............................... 66
Receiving a Message......................................66
Accessing Voice Mail from
the Message Center ...................................66
Sending Unanswered Calls to Voice Mail .......66
MOSMS Messages................................... 67
Setting Up........................................................67
Receiving a Message......................................67
Reading from the Message Center .................68
Creating and Sending Messages....................68
Sorting Messages............................................71
Managing Memory...........................................71
My Info ...................................................... 72
Viewing My Info...............................................72
Editing My Info.................................................72
Setting Sending Options..................................73
Using Send via PTT..................................74
Sending My Info and Contact Information.......74
Datebook...................................................76
Viewing Datebook...........................................76
Creating Events...............................................77
Editing Events .................................................79
Deleting Events...............................................79
Receiving Reminders......................................80
Making Calls From Datebook..........................81
Customizing Datebook Setup..........................81
Java Applications.....................................83
Installing Applications......................................83
Running Applications ......................................83
Suspending Applications.................................83
Resuming Applications....................................84
Ending Applications.........................................84
Downloading Applications...............................84
Deleting Applications.......................................84
Managing Memory ..........................................85
Shortcuts on the Main Menu ...........................85
Java Applications and GPS Enabled ..............86

iv
GPS Enabled............................................ 89
IMPORTANT: Things to Keep in Mind ............89
Making an Emergency Call .............................90
Viewing Your Approximate Location ...............91
Enhancing GPS Performance.........................92
Updating Satellite Almanac Data.....................94
Setting Privacy Options...................................95
Using GPS with Map Software........................96
Voice Records.......................................... 99
Creating Voice Records ..................................99
Playing Voice Records....................................99
Labeling Voice Records ..................................99
Deleting Voice Records.................................100
Locking Voice Records..................................100
Managing Memory.........................................100
Customizing Your Phone...................... 101
Setting the Volume........................................101
Setting Your Phone to Vibrate.......................101
Changing the Look of Your Phone ................101
Airplane Mode —Temporarily Turning Off Calls..
103
Using Settings...............................................103
Profiles ....................................................108
Viewing Profiles.............................................108
Switching Profiles..........................................108
How Changing Settings Affects Profiles........108
Temporary Profiles........................................109
Creating Profiles............................................110
Editing Profiles ..............................................110
Deleting Profiles............................................110
Setting Call Filtering......................................111
Shortcuts.................................................113
Creating a Shortcut .......................................113
Using a Shortcut............................................113
Editing a Shortcut..........................................114
Deleting Shortcuts.........................................114
Using a Headset .....................................115
Attaching a Headset......................................115
Using a Remote PTT Button .........................115

v
Understanding Status Messages......... 116
Safety and General Information ........... 119
RF Operational Characteristics.....................119
Portable Radio Product Operation and EME
Exposure...................................................119
Electromagnetic Interference/Compatibility...122
Medical Devices............................................122
Operational Warnings....................................123
Operational Cautions.....................................124
Accessory Safety Information........................125
MOTOROLA LIMITED WARRANTY ...... 127
Limited Warranty
Motorola Communication Products
(International)..................................... 131
Patent and Trademark Information ...... 135
Index ....................................................... 136
Driving Safety Tips................................ 141

x
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not causeharmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
accessory connector
audio jack
speaker
(in back)
retractable
antenna
microphone
light sensor

2
Getting Started
To start using your i836 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
tActs like swhen the flip is closed; turns
speaker on; used with voice names and
voice records.
.Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.

3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 15.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Removing the Battery Door
1Make sure the phone is powered off.
2Press the release button and pull the battery
door away from the phone.
SIM card button

4
Getting Started
Inserting the Battery
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
3To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
4Place the tabs on the battery door into the slots
on the phone.
slots tabs

5
Battery
5Move the top of the battery door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a battery charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
ChargerAttachedorDeviceAttached appears
on the internal display.
connector
cover

6
Getting Started
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
* This battery may not be offered by your service provider.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Standard
Slim SC 2 hours 3 hours
High
Performance
SC*
2 hours 4 hours

7
Activating Service
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1Open the flip.
2Press p.
Note: Pressing pfor more than 5 seconds turns
on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page
103.
To power your phone off:
1Open the flip.
2Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 13.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
13).

8
Getting Started
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 10 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press Aunder Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Oor press Aunder
Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.

9
Finding Your Phone Number
5Press eto return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
•MyName— Enter your name.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. Each is filled in when you
receive your first call on that line.
•Private— Your Private ID is the number that
others use to contact you using Private calls.
It is filled in when you receive your first Private
call.
• Group ID — the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to your
service provider. It is filled in when you
register for packet data services.
• IP1 Address and IP2 Address — the IP
addresses you use to access the Internet with
your phone.
• Circuit Data— Your circuit data number is the
number you use ifyou wantto use yourphone
to transfer circuit data. See “Using Your
Phone as a Modem” on page 46. You receive
this number from your service provider.
Note: The context-sensitive menu under My Info
contains information that may be used by
your service provider if there is a problem
with your phone.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip. status icons
text area
menu icon
display options

10
Getting Started
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
service provider. The idle screen appears when
your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign differentmain menu items,see “Personalize
Features” on page 105.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.