Motorola ic502 User manual

Phone Guide
ic502 by Motorola®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward”
logo, the NEXTEL name and logo, “NEXTEL only from Sprint,” and
other trademarks are trademarks of Sprint Nextel.
Printed in the U.S.A.

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
© Motorola, Inc., 2006. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverse-
engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Manual number: NNTN6811A

Table of Contents
Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your ic502 By Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Finding Your Phone Number and
Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 33
2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 34
Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 36
Making and Answering Walkie-Talkie Calls . . . . . . . . . . . . . . . . . 44
Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 53
Making and Answering Direct Talk Calls . . . . . . . . . . . . . . . . . . . . 56
Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 67
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 86
Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Security Features for Data Services . . . . . . . . . . . . . . . . . . . . . . . . . 97
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 98
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 111
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 124
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Dialing Nextel Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . 133
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 140
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .145
3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . .146
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
3B. Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Data Services Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 168
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Section 4: Safety and Warranty Information . . . . . . .179
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 180
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Hearing Aid Compatibility With Mobile Phones . . . . . . . . . . . . 188
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Information From the World Health Organization . . . . . . . . . . 191
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 198
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Section 1B: Your Phone: The Basics 13
Phone Basics
phone to standby mode. When you receive an incoming
call, press it to mute the ringer; press it twice to forward
the call to voicemail.
18. BACK Key deletes characters from the display screen in
text entry mode. When in a menu, press cto return to
the previous menu. This key also allows you to return to
the previous screen during a data session.
19. Keypad Sensor detects ambient light. If Keypad Sensor is
enabled, your phone measures the available light and
determines if the keypad backlight needs to be turned
on.
20. Display Screen provides all the information you need to
operate your phone, such as incoming call notifications,
Contacts, date and time, signal coverage, battery
strength, and much more.
Antenna
To optimize your phone’s performance, extend the antenna
during phone calls, Walkie-Talkie calls, and data sessions.
To extend the antenna, pull gently on the rounded tip until
the antenna is fully extended and clicks into position. When
finished with a call, retract the antenna by pushing gently on
the rounded tip until the antenna clicks into place.

Section 4
Safety and Warranty
Information

180 Section 4A: Important Safety Information
7/21/06 Draft
Section 4A
Important Safety Information
In This Section
⽧General Precautions
⽧Safety and General Information
⽧Hearing Aid Compatibility With Mobile Phones
⽧Battery Tips
⽧Specific Absorption Rate Data
⽧Owner’s Record
⽧Phone Guide Proprietary Notice
⽧Information From the World Health Organization
⽧Product Registration
⽧Export Law Assurances
⽧Wireless: The New Recyclable
⽧Smart Practices While Driving
⽧Declaration of Conformity
This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to read
and follow the information provided in this phone guide may
result in serious bodily injury, death, or property damage.

Section 4A: Important Safety Information 181
Important Safety Information
7/21/06 Draft
General Precautions
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇Hold the phone with the antenna raised, fully-extended, and
over your shoulder.
䢇Try not to hold, bend, or twist the phone’s antenna.
䢇Don’t use the phone if the antenna is damaged.
䢇Speak directly into the mouthpiece.
䢇Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.
Note: For the best care of your phone, only authorized
personnel should service your phone and accessories.
Failure to do so may be dangerous and void your
warranty.