Motorola Moto E13 User manual

User Guide
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© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To read this help on your phone, go to Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM and SD cards 3
Copy data from old phone 5
Manage dual SIMs 7
Set up voicemail 7
Set up email 8
Make it yours 9
Learn the basics 10
About your home screen 10
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 20
Get around on your phone 22
Learn gestures 22
Move between apps and screens 23
Use quick settings 24
Turn screen off and on 27
Turn off phone 27
Discover useful tools 28
Turn flashlight on and off 28
Scan QR codes 28
Control phone with your voice 28
Get directions to a location 29
Use clock and weather widget 29
Manage time spent on your phone 31
Work with text 34
Use onscreen keyboard 34
Cut, copy, paste text 35
Use voice typing 36
Fill in forms automatically 36
Personalize your phone 37
Home screen 37
Change wallpaper 37
Customize your Favorites tray 37
moto e13 iii

Use shortcuts or folders 38
Arrange apps and control icon's look 39
Allow or prevent home screen rotation 39
Remake your home screen with launchers 39
Lock screen 41
Use a screen saver 41
Use apps 42
Open, close, switch apps 42
View notifications 42
About preloaded apps 44
Get, delete, manage apps 48
Install or update apps 48
Manage or delete apps 50
Protect against harmful apps 53
Search and browse 54
Search the web 54
Search your phone 55
Browse websites 56
Text messaging 58
About text and multimedia messages 58
Read, send messages 58
Manage, delete messages 60
Change default messaging app 62
Change text message reply to incoming calls 63
Email 64
Read, send, manage emails 64
View email attachments 65
Add email signature 66
Control email notifications 66
Calendar app 67
About the calendar 67
Find calendar events 67
Create and manage events 68
Control notifications for calendar events 69
Clock app 70
Set alarms 70
Use timer or stopwatch 70
Set date and time 71
Contacts, calls, voicemail 73
Contacts 73
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Add contacts 73
Edit or delete contacts 74
Star your favorite contacts 75
Sort contacts 75
Share contacts 76
Phone calls 78
Answer calls 78
Make calls 79
During a call 81
Make video calls 82
Make conference calls 82
Block calls and texts 83
Turn call waiting on and off 85
View and delete call history 85
Make emergency call from locked phone 87
Voicemail 88
Use voicemail 88
Photos and videos 90
Take photos 90
Take screenshots 92
Record videos 92
Record your screen 93
Adjust photography settings 94
Adjust other camera settings 96
Delete photos and videos 96
Edit photos and videos 97
Find, share, upload 98
Find photos and videos 98
Share photos and videos 99
About wireless sharing 99
Upload photos and videos 101
Music 103
Listen to radio 103
Listen to music 104
Transfer music files 104
Connect a MIDI device 105
Settings 106
Network and internet 106
Connect to Wi‑Fi networks 106
Connect with Wi-Fi Direct 107
Use Airplane mode 108
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Control data usage 108
Share your internet connection 109
Connect to VPNs 112
Add a Private DNS service 112
Connected devices 114
Connect with Bluetooth 114
Share files and links with nearby Android phones 115
Transfer files between phone and computer (USB) 117
Change USB preferences 118
Cast screen or media to TV 119
Print from your phone 121
Display 123
Adjust screen brightness 123
Use Dark theme 123
Adjust colors at night 123
Choose color mode 124
Change accent color 124
Change screen timeout 125
Stop automatic rotation 125
Change text and icon size 125
Set lock screen preferences 126
Sound & vibration 127
Adjust volumes 127
Set ringtones 127
Enhance sound 129
Silence calls & notifications 130
Stop phone from speaking 132
Silence “Hello Moto” during power up 132
Turn off charging sounds 132
Turn touch sounds on/off 133
Hear other notification sounds 133
Notifications 134
Turn notifications on/off 134
Control notification sound 135
Control which apps read your notifications 137
Battery 138
Charge phone 138
Extend battery life 138
Use Battery Saver mode 139
Show battery percentage in status bar 140
Storage 141
About storage options 141
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Manage phone storage 141
Manage SD card 142
Find downloaded files 143
Recover recently deleted files 144
Upload music to cloud 144
Scan documents and make copies 144
Location 146
Use location services 146
Accessibility 149
Visual assistance 149
Hearing assistance 152
Dexterity assistance 153
Use accessibility shortcuts 154
Apps 155
Set or change default apps 155
Adjust special app access 155
Passwords & accounts 156
Add or remove accounts 156
Change name & info in your Google account 157
Sync apps with your Google account 157
Control what info Google collects 158
Security 160
About security 160
Protect against harmful apps 160
Make sure your phone can be found 161
Lock and unlock phone 162
Set a screen lock 162
Quickly tighten lock screen security 163
Adjust screen lock options 163
Unlock with trusted devices 164
Unlock with your face 165
Unlock at trusted places 166
Keep phone unlocked while it's on you 167
More security settings 168
Pin an app screen 168
Lock SIM card 168
Privacy 170
Adjust app permissions 170
Control access to your mic and camera 170
Hide passwords 171
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Safety & emergency 172
Prepare for emergencies 172
System 175
Languages & input 175
Customize the keyboard 175
Change keyboards 176
Use multiple languages 177
Gestures 178
Change System navigation 178
Customize Power button gesture 179
Turn flashlight on and off 179
Back up phone 180
About phone 182
Record your IMEI number 182
Find legal and product information 182
Fix issues 183
Hardware issues 183
Phone is slow or unstable 183
Phone feels warm or hot 183
Phone won't turn on 184
Phone restarts or crashes 184
Screen is frozen or won't respond 185
Screen displays wrong colors 185
SD card issues 186
Call and SIM issues 188
Issues making/receiving calls 188
Issues during calls 189
Battery issues 192
Charging issues 192
Battery drains too fast 192
Bluetooth, Wi-Fi, USB issues 194
Bluetooth issues 194
Wi-Fi issues 196
Can't transfer files or connect to computer 197
Account and sign-in issues 199
Forgot unlock code 199
Can't sign in to Google 199
Account sync issues 199
App issues 201
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App issues 201
Camera issues 202
Messaging issues 203
Gmail issues 205
Play Store issues 205
Maintenance procedures 206
Update Android software 206
Reset connections, settings, or apps 206
Reset phone 208
Get more help 210
Send feedback to Motorola 210
moto e13 ix

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor
6. Volume up/down button
7. Power button
Set up phone 1