Motorola Motoe6 User manual

User guide

© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylised M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google
Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other
product or service names are the property of their respective owners.
Certain features, services and applications are network-dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality and other product speci󶍔cations, as well as the information contained in this help
content, are based on the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or speci󶍔cations without notice or
obligation.
Some images in the help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 5
Set up voicemail 7
Set up email 7
Prepare for emergencies 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 13
If this is your 󶍔rst smartphone 13
If you had an iPhone 14
About your Google account 15
Status bar icons 16
Phone terms you should know 20
Get around on your phone 22
Learn gestures 22
Use navigation bar 23
Use quick settings 24
Turn screen o󶍓 and on 26
Adjust volumes 27
Frequently used tools 29
Turn torch on and o󶍓 29
Take screenshots 29
Control phone with your voice 30
Get directions to a location 31
Use Time and weather widget 31
Manage time spent on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalise your phone 40
Home screen 40
Change wallpaper 40
Customise your Favourites tray 40
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Add widgets, shortcuts or folders 41
Remove widgets, shortcuts or folders 43
Remake your Home screen with launchers 43
Lock screen 45
Use a screen saver 45
Sounds 46
Set ringtones 46
Enhance sound 47
Avoid interruptions with Do not disturb 48
Stop phone from speaking 51
Other sound settings 52
Silence ‘Hello Moto’ during power up 52
Turn o󶍓 charging sounds 52
Apps 53
About your apps 53
View two apps on screen 57
View noti󶍔cations 58
Manage your apps 60
Install or update apps 60
Manage or delete apps 62
Protect against harmful apps 64
Search and browse 65
Search the web 65
Search your phone 67
Browse websites 68
Text messaging 70
About text and multimedia messages 70
Read, send, manage text messages 70
Add attachments 72
Save attachments from text message 73
Turn group messaging on or o󶍓 73
Change default messaging app 74
Control noti󶍔cations for text messages 74
Change text message reply to incoming calls 74
Get text messages on your computer 75
Email 77
Read, send, manage emails 77
View email attachments 78
Preview inboxes from the Home screen 79
Add email signature 79
Control email noti󶍔cations 79
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Calendar app 81
About the calendar 81
Find calendar events 81
Create and manage events 82
Control noti󶍔cations for calendar events 83
Clock app 84
Set alarms 84
Use timer or stopwatch 84
"Set date and time" 86
Moto app 87
About the Moto app 87
Shrink screen for one-handed use 87
Preview noti󶍔cations when screen sleeps 88
Photos app 90
Share photos and videos 90
Upload photos and videos 90
Calls, contacts, voicemail 92
Phone calls 92
Answer calls 92
Make calls 93
During a call 94
Make video calls 95
Make conference calls 96
Block calls and texts 96
Turn call waiting on and o󶍓 98
View and delete call history 98
Make emergency call from locked phone 100
Contacts 101
Add contacts 101
Edit or delete contacts 102
Star your favourite contacts 103
Sort contacts 103
Share contacts 104
Voicemail 106
Use voicemail 106
Send all calls from contact to voicemail 107
Music 108
Listen to the radio 108
Listen to music 109
Transfer music 󶍔les 109
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Connect a MIDI device 110
Battery 111
Charge phone 111
Extend battery life 111
Use Battery Saver mode 112
Show battery percentage in status bar 113
Replace battery 113
Storage 115
About storage options 115
Manage phone storage 115
Manage SD card 116
Find downloaded 󶍔les 118
Recover recently deleted 󶍔les 119
Upload music to cloud 119
Upload photos and videos 120
Scan documents and make copies 121
Network and Internet 122
Connect to Wi-Fi networks 122
Use Aeroplane mode 123
Control data usage 123
Share your Internet connection 125
Connect to VPNs 127
Connected devices 128
Connect with Bluetooth™ 128
Connect with Wi-Fi Direct 130
Cast screen or media to TV 130
Transfer 󶍔les between phone and computer (USB) 132
Print from your phone 133
Other settings 135
Apps & noti󶍔cations 135
Change app settings 135
Choose how apps notify you 136
Display 139
Adjust screen brightness 139
Adjust screen colours at night 139
Use Device theme 139
Change screen timeout 140
Stop automatic rotation 140
Choose colour mode 141
Change font and display size 141
Security & location 142
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About security 142
Protect against harmful apps 142
Be ready to 󶍔nd a lost phone 143
Lock and unlock phone 144
Set screen lock 144
Adjust lock options 145
Unlock with trusted devices 146
Unlock with your face 147
Unlock at trusted places 148
Keep phone unlocked while it's on you 149
Unlock with voice commands 149
Set lock screen preferences 150
Use location services 151
Pin your screen 153
Lock SIM card 153
Accounts 155
Add or remove accounts 155
Change name and info in your Google account 156
Sync apps with your Google account 156
Control what info Google collects 157
Accessibility settings 159
Visual assistance 159
Hearing assistance 161
Dexterity assistance 163
Use accessibility shortcuts 164
System 165
Record your IMEI number 165
Find legal and product information 165
Language & input 166
Customise the keyboard 166
Use multiple languages 167
Customise Power button gesture 168
Back up phone 168
Users and guests 170
Share your phone 170
Add, modify and remove users 171
Add or delete guest 172
Fix a problem 173
Hardware issues 173
Phone is slow or unstable 173
Phone feels warm or hot 173
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Phone won't turn on 174
Phone restarts or crashes 174
Screen is frozen or won't respond 175
Screen displays wrong colours 175
SD card problems 176
Call and SIM issues 179
Problems making/receiving calls 179
Problems during calls 180
Battery issues 183
Charging problems 183
Battery drains too fast 183
Bluetooth, Wi-Fi, USB issues 184
Bluetooth problems 184
Wi-Fi problems 186
Can't transfer 󶍔les or connect to computer 187
Account and sign-in issues 189
Forgot the unlock code 189
Can't sign in to Google 189
Account sync issues 189
App issues 191
App or widget problems 191
Camera problems 192
Messaging problems 193
Gmail problems 195
Play Store problems 195
Maintenance procedures 196
Update Android software 196
Reset Wi-Fi, mobile data and Bluetooth 196
Reset phone 197
See more help 198
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About your hardware
Hardware diagram
1. Front camera (to learn more, read help in Camera app).
2. Earpiece/speaker
3. Headset jack
4. Microphone
5. Volume up/down button
6. Power button
7. USB port for charging, transferring 󶍔les, sharing connection with tethered devices.
Set up phone 1

1. Back camera (To learn more, read help in Camera app.)
2. LED 󶍕ash
3. Notch for removing back cover so you can insert a SIM or SD card or replace the battery
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry, soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•if the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it o󶍓 and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 256 GB.
Which type to buy depends on how you're going to format the card:
•Portable storage (can use card in di󶍓erent devices): A Class 2, 4 or 6 card is su󶍖cient.
•Internal storage (card used only by phone): Use a high-speed card such as UHS-1 type for best
performance. Class 2, 4 or 6 cards are slower than your phone's internal storage, so using them for
internal storage would slow your phone's performance.
Learn more about the di󶍓erences between portable storage and internal storage.
Set up phone 2