Motorola MOTORAZR VE20 - VE20 Technical manual

RAZRMOTO TM VE20
Getting Started Guide
2
congratulations!
Congratulations on your purchase of the
MOTO
RAZR™ VE20 CDMA wireless phone!
Its sleek, stylish design is sure to get you noticed.
• Rich Multimedia — Take pictures and video in a
snap with the 2 megapixel camera with 4x digital
zoom. Listen to your favorite music with the
TELUS mobile music player.
• Features at Your Fingertips — Use touch
sensitive buttons on the external display to
activate the camera, start up the music player,
or go to the call history list.
For more information: To download your phone’s
complete user’s guide, or to see a Web tutorial. Visit
www.motorola.ca/VE20support . For more information on
accessories, go to
www.hellomoto.com .
Note: Before using the phone for the first
time, review the Important Safety and Legal
Information guide included in the box.
Periodically review this information so you
remember how to safely use your phone.
3
Camera/
Camcorder
Key
Left Soft Key
Perform function in
lower left display.
Send Key
Make & answer calls.
Back Key
Right Soft Key
Perform function in
lower right display.
Power/End Key
Turn phone on/off,
end calls, exit menus.
4-Way Navigation Key
with Center Select
Press center key to open
main menu.
Smart/Speaker-
Phone Key
Volume Keys
Set Master Volume
level when
flip isopen.
4
Voice
Command/
Voice Record
Key
Micro USB Port
Insert stereo headset,
battery charger, & other
accessories.
External Display
See incomingcall
information & status
information. Use touch
sensitive buttons.
Headphones
Port
Camera
Lens
Smart/Speaker-
Phone Key
Speaker
(in Back)
Lanyard
anchor
Microphone

5
contents
menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
get started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
turn phone on & off . . . . . . . . . . . . . . . . . . . . . . . . . 14
make & answer calls . . . . . . . . . . . . . . . . . . . . . . . . 15
basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
getting around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
home screen shortcuts . . . . . . . . . . . . . . . . . . . . . . 18
TELUS Quick Find Powered by i | QiX™. . . . . . . . . . 19
ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
skins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
touch sensitive buttons . . . . . . . . . . . . . . . . . . . . . . 26
using touch sensitive buttons . . . . . . . . . . . . . . . . 26
touch camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
touch music player . . . . . . . . . . . . . . . . . . . . . . . . . 28
touch recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . 28
music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
transfer music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6
TELUS mobile music—flip closed . . . . . . . . . . . . . 32
TELUS mobile music—flip open . . . . . . . . . . . . . . 34
customize music player . . . . . . . . . . . . . . . . . . . . . 36
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
take photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
record videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
tv & radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
TELUS mobile radio™ . . . . . . . . . . . . . . . . . . . . . . 47
TELUS mobile TV™ . . . . . . . . . . . . . . . . . . . . . . . . 47
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
service & repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SAR Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Industry Canada Notice . . . . . . . . . . . . . . . . . . . . . . 59
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
WHO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Export Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Recycling Information . . . . . . . . . . . . . . . . . . . . . . . 68
Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Privacy and Data Security . . . . . . . . . . . . . . . . . . . . 69
Driving Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
7
menu map
main menu
L Contacts
j Music & Media
• TELUS mobile music
• TELUS mobile radio
• TELUS mobile TV
• Ringtones & Sounds
•Camera
•Pictures
• Video Camera
• Videos
•
Storage Device Tools
u Settings
• (see next page)
m Tools
• Bluetooth
• Voice Commands
• Datebook
•AlarmClock
•WorldClock
•Calculator
•Notepad
E Wireless Web
g Messaging
•Voicemail
• Create Message
• Inbox
• Messenger
•Outbox
•Drafts
• View Online
Album
T Games & Apps
Ü Search
q Call History
This is the standard main menu
layout. Your phone’s menu
may be different.
8
settings menu
Sounds
• Call Ringtone
• Message
Ringtone
• Voicemail
Ringtone
•Ring&Vibrate
• Alert Reminders
• Service Alerts
•PowerOn/Off
• Voice Readout
• Keypad Volume
• Volume Sidekeys
Display
• Banner
• Backlight
• Brightness
• Wallpaper
•Skins
•DialFonts
•ClockFormat
Phone
• Airplane Mode
• Shortcuts
• Language
•Location
•Security
•
(continued next
column)
Phone (continued)
• Network Selection
• Active Line
•TextLearning
• TELUS Quick Find
Call
• Answer Options
• Auto Retry
• TTY Setup
• One Touch Dial
• Int’l Dialing
• DTMF Tones
• Hearing Aid
• Auto Prepend ‘1’
USB
• Mass Storage
• Modem/COM
Storage Device
• Save Options*
• Phone Memory
• Memory Card*
Phone Info
App Settings
* available only when optional
memory card installed

9
get started
get started
battery
install the battery
1 Press the battery cover release
button. While still pressing the
button, slide the cover down
slightly and lift it off the phone.
2 With the gold contacts facing
down and toward the lower end
of the battery, insert the battery,
lower end first.
3 Fit the battery cover back onto
the phone and slide it forward
into place.
BT50
10
get started
charge the battery
New batteries are not fully charged. Before you can use
your phone, install and charge the battery. Some
batteries perform best after several full charge/discharge
cycles.
Using the charger:
1 Insert the charger into your
phone’s micro USB
connector. Plug the other
end of the charger into an
electrical outlet.
2 When you see Charge Complete , unplug the charger.
When you charge the battery, the battery level indicator
at the upper right of the screen shows charging
progress. At least one segment of the indicator must be
visible to ensure full phone functionality while charging.
Charging from your computer:
Note: Optional accessories required.
You can charge the battery by connecting a cable from
your phone’s micro USB port to a high-power USB
connector on a computer (not a low-power one, such as
11
get started
the USB connector on your keyboard or bus-powered
USB hub). Typically, USB high-power connectors are
located directly on your computer.
Both your phone and your computer must be turned on,
and you must have correct software drivers installed on
your computer. Cables and software drivers are available
in Motorola Original
TM
data kits, sold separately.
Note: For battery use and battery safety information,
see your User’s Guide.
Notes for charging your phone’s battery:
•
When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0
°C (32°F) or above 45 °C
(113°F) when charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time
may take more time to charge.
• Motorola batteries and charging systems have
circuitry that protects the battery from damage
from overcharging.
12
get started
memory card
Note: Optional accessory required.
install & remove memory card
1 Remove the battery door from your phone
(see page 9). If necessary, remove the battery.
2 Slide the memory card
cover back to unlock it,
then lift it to expose the
opening for the memory
card.

13
get started
3 With the gold contacts
down, place the memory
card into the card
opening.
4 Close the memory card
cover, then slide it
forward to lock it into
place.
5 Replace the battery and
battery door.
Caution: Don’t remove your
memory card while your phone is using it or writing
files to it.
To remove the memory card , slide the cover back to
unlock it, then lift the cover and remove the card.
14
get started
format memory card
Caution: Formatting the memory card erases any data
stored on the card.
Find it: s > uSettings > Storage Device
1 Select Memory Card and press the center key s .
2 Select Format Memory Card and press the center key s .
turn phone on & off
To turn on your phone ,
press and hold
O for a few
seconds or until the display
turns on. If prompted, enter
your four-digit unlock code.
To turn off your phone , press and hold O for
two seconds.
15
get started
make & answer calls
To m a k e a c a l l , enter a phone
number and press
N .
To answer a call , when your
phone rings and/or vibrates, just
open the flip or press
N .
To hang up , close the flip or press O .
16
basics
basics
getting around
1 Press the center key s to
open the
Main Menu .
2 Press the navigation key S
up, down, right, or left, to
highlight a menu option.
3 Press the center key s to
select the highlighted option.
Messaging ContactsMENU

17
basics
home screen
Your phone shows the home screen when you are not on
a call or using the menu:
Note: Your home screen might look different from the
one shown, depending on your service provider.
Soft key labels in the home screen show the current soft
key functions. Indicators provide important status
information. See your User’s Guide for more information
about status indicators.
Tue 05/06/08 1:56pm
1X
Messaging Contacts
Menu
Left Soft
Key Label
Status
Indicators
Right Soft
Key Label
18
personalize
personalize
home screen shortcuts
From the home screen, you can press the navigation key
up, down, left, or right as shortcuts to your favorite
features. You can
change the shortcuts to suit your
needs:
Find it: s > uSettings > Phone > Shortcuts
Select a direction, then choose the feature you want to
open when you press the navigation key in that direction.
Yo u c a n
show or hide icons in the home screen that
indicate the shortcuts for the navigation key.
Find it: s > uSettings > Phone > Shortcuts > Show Shortcuts
Note: You can press S to select the features in the
home screen even when the icons are hidden.
19
personalize
TELUS Quick Find Powered
by i|QiX™
Note: TELUS Quick Find must be set to On in order for
TELUS Quick Find Powered by i|QiX
TM
to work.
TELUS Quick Find Powered by i|QiX
TM
is a discovery tool
that helps you access the full range of features and
services on your phone, quickly and easily, without
having to remember where or how to locate them.
From the home screen, use the keypad to enter the
name of a song, a phonebook entry, a filename for a
video clip, menu options, or other items. As you enter
letters, TELUS Quick Find Powered by i|QiX
TM
will
present you with a list of songs, phonebook entries,
pictures, and other items that match the letters
you enter.
20
personalize
Your phone ships with TELUS Quick Find Powered by
i|QiX
TM
activated. To activate/deactivate TELUS Quick
Find Powered by i|QiX
TM
:
Find it: s > uSettings > Phone > TELUS Quick Find
John Smith
BGU Sports
Precise.mp3
Splash.jpg
Sports Online
77
Options Back
Numbers
Entered
from Keypad
Phonebook Entry
Highlight, then
press Nto call.
Song Title
Highlight, then
press sto
activateTELUS
musicplayer
& begin playing
thissong.
TV Channel
Highlight, then
press sto
activate TELUS
mobile TV
& view this
channel.
Stored Picture
Highlight, then
press sto view.

21
personalize
ringtones
To set ringtones for incoming calls and for other events
(such as new messages):
First, set Master Volume to High , Med High , Medium , Low Med , Low , or
1Beep .
Next , select and assign ringtones.
set master volume
From the home screen, press
the volume keys up or down
to select a
Master Volume setting:
High , Med High , Medium , Low Med ,
Low —Phone rings for incoming
calls and other events, depending on the detail settings.
1Beep —Phone beeps once to indicate an incoming call.
Vibrate Only —Phone vibrates to indicate an incoming call.
Alarm Only —Phone plays an audible alarm to alert you to
events. You can’t change detail settings for events.
All Sounds Off —Phone does not alert you to incoming calls
and events.
22
personalize
select ringtones
To assign ringtones for calls :
Find it: s > uSettings > Sounds > Call Ringtone
1 Select Single Tone to assign a single ringtone to
incoming calls.
or
Select Shuffle Multiple to select downloaded ringtones to
play randomly for incoming calls.
Note: Contacts entries with assigned Ringer IDs will
not be affected. The
Shuffle Multiple option works only
with downloaded ringtones and depletes your
battery’s charge more quickly than
Single Tone .
2 If you selected Single Tone , scroll to the ringtone you
want and press
s .
Note: Your phone plays each ringtone that you
highlight.
or
23
personalize
If you selected Shuffle Multiple , scroll to each
downloaded ringtone you want and press
s . After
you select all of the ringtones you want, press
Done .
3 Press O to return to the home screen.
To assign ringtones for incoming text, multimedia, or
voicemail messages
:
Find it: s > uSettings > Sounds
1 Select Message Ringtone or Voicemail Ringtone .
2 Scroll to the ringtone you want and press the center
key
s .
Note: Your phone plays each ringtone that you
highlight.
3 Press O to return to the home screen.
24
personalize
wallpaper
Set a photo, picture, or animation as a wallpaper
(background) image in your home screen.
Find it: s > uSettings > Display > Wallpaper
1 Select Main Screen (the screen you see when the flip is
open) or
Front Screen (the screen you see with the flip
closed) and press the center key
s .
2 To assign a single picture as a wallpaper, select Single
and press the center key
s .
or
To select downloaded or captured pictures to be
shown randomly as wallpapers, select
Shuffle Multiple
and press the center key
s . Acknowledge the
message about
Shuffle Multiple by pressing the center
key
s .
3 If you selected Single , scroll to the desired picture and
press the center key
s .
or

25
personalize
If you selected Shuffle Multiple , scroll to each
downloaded or captured picture you want and press
the center key
s . When you have selected all of
the pictures you want, press
Done .
4 Press O to return to the home screen.
skins
Set the overall look and feel of your phone’s screen.
Find it: s > uSettings > Display > Skins
1 Scroll to the name of a skin and press the center
key
s .
2 Press O to return to the main screen.
26
touch sensitive buttons
touch sensitive buttons
using touch sensitive
buttons
With your phone’s flip closed, you can use touch
sensitive buttons to view recent calls, play music,
or turn on Bluetooth® power.
To activate the touch sensitive buttons, press the
smart/speakerphone key
.
11 : 10 am
Mon 05/15/08
Camera
Button
Smart/-
Speakerphone
Key
Ó
Music
Player
Button
Call History
Button
w*
27
touch sensitive buttons
Note: If the external display is not already lit, press the
smart/speakerphone key once to turn it back on, and a
second time to activate the touch sensitive buttons.
Whenever you press a touch sensitive button or touch
control,
you’ll feel a vibration that confirms your
selection.
If the external display times out while you are using
the touch sensitive buttons or touch controls,
press the
smart/speakerphone key
to turn it back on.
Tip: Lock the touch sensitive buttons when you aren’t
using them so you don’t accidentally activate them when
the flip is closed.
To l o c k the touch sensitive buttons,
press and hold the smart/speakerphone key . Press
and hold the smart/speakerphone key again to unlock the
touch sensitive buttons.
touch camera
To activate the phone’s camera , press and hold the
camera button. Your phone shows the camera viewfinder
screen on the external display. Use the touch controls to
zoom in and out and take a photo (see page 41).
28
touch sensitive buttons
touch music player
To activate TELUS mobile music or to resume music
playback after closing the flip
, press the music player
button
Ó . Use the touch controls that appear on the
screen to control music playback (see the next section).
touch recent calls
To see a list of all recent dialed, received, and missed
calls
press the recent calls button * . The phone shows
the
All Calls list.
Press
I and J to scroll up and down through the list of
calls. Press
™ to call a highlighted number.
To exit the
All Calls list and return to the idle external
display, scroll to
ÍBack and press [OK] .

29
music
music
introduction
TELUS mobile music lets you browse, preview and
download music directly to your phone so you can listen
to your favourite tunes while on the go. For more
information on TELUS mobile music, please visit:
www.telusmobility.com/music .
If you use a headset with your phone, music plays
through the headset. Music plays through the phone
speaker when the headset is disconnected.
Note: Optional accessory required.
Note:
The unauthorized copying of copyrighted materials
is contrary to the provisions of the Copyright Laws of the
United States and other countries. This device is
intended solely for copying non-copyrighted materials,
materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If
you are uncertain about your right to copy any material,
please contact your legal advisor.
30
music
transfer music
Before you transfer music to your phone :
1 Insert a memory card into your phone (see page 12).
Note: TELUS mobile music requires that you format
the memory card (see page 14). All music files must
be stored in the “my_music” folder on the memory
card. If you download music from TELUS, this folder
is already created. If not, create the “my_music”
folder on your memory card (see page 31).
2 Set your phone to Mass Storage mode by pressing
s > uSettings > USB > Mass Storage .
3 Attach a Motorola Original USB cable
to the micro USB port on your phone
and to an available USB port on your
computer. A Motorola Original USB
cable and supporting software may be included with
your phone. These tools are also sold separately.
31
music
4 Drag and drop songs or playlists onto the
“my_music” folder.
Note: Do not delete the “Mobile” and “Motorola”
folders.
5 When you finish, remove the phone safely from your
computer:
• If you are using a PC , right-click the “Safely
Remove Hardware” icon in the system tray at the
bottom of your computer screen, then select
“USB Mass Storage Device.”
• If you are using a Mac , select and drag the
“Removable Disk” icon to the Trash.
32
music
TELUS mobile
music—flip closed
Play music directly on your phone so you can listen to
your favorite tunes while on the go.
1 Make sure the touch sensitive buttons are unlocked
(see page 27).
2 Press the smart/speakerphone key to activate the
touch sensitive buttons.
Note: If the external display is not already lit, press
the smart/speakerphone key once to turn it back on,
and a second time to activate the touch sensitive
buttons.
Your phone displays the
TELUS mobile music menu, with
the
touch controls at the bottom.

33
music
3 To control music playback:
4 To exit the music player, open the flip and press O .
touch controls
play/resume
play
Press Á .
pause Press È .
skip to next
song
Press & release z .
skip back to
previous song
Press & release x .
34
music
TELUS mobile
music—flip open
To activate your phone’s music player while the flip is
open
:
Find it: s > jMusic & Media > TELUS mobile music
Your phone displays the TELUS mobile music menu. You can
now browse, preview, download, and play music directly
on your phone.
The
TELUS mobile music menu includes:
option
All Songs Find & play a song.
Note: All songs are listed here. If a song
has
Artist , Album , or Genre information, that
information is included.
Artists Find & play music by an artist.
Albums Find & play music from an album.
Genres Find & play music by genre (type of music)
such as rock or jazz.
35
music
Note: If you can’t find artist, album, or genre information
for a song in
Artists , Albums , or Genres , the information may
not be available. All songs, with or without this
information, are listed in
All Songs .
During a song, the music player shows the song title,
artist, album, and artwork, if available.
Note: If you receive a call during a song , the music
player pauses the song until the call is over.
Use these keys to control the music player during music
playback:
controls with flip open
play/resume
play
Press Á .
fast forward Press & hold S right (for at least
two seconds).
next song Press & release S right .
rewind Press & hold S left (for at least
two seconds).
36
music
customize music player
Find it: s > jMusic & Media > TELUS mobile music
Press Settings, then select Repeat Song , Expand Cover , Song
Information
, Song Library , Music Player Home , Shop , or Help .
previous song Within first two seconds of song,
press &
release S left .
return to song
beginning
After first two seconds of song,
press &
release S left .
scroll up/down
through list
Press S up or down.
turn off music
player
Press Back until you return to the
Music Player menu, then press Exit .
or
Press O .
controls with flip open

37
camera
camera
take photos
The camera viewfinder appears on the external display
when the flip is closed and on the internal display when
the flip is open.
To get the sharpest photos, wipe the
lens clean with a dry cloth before you take a photo.
take a photo—flip open
With the phone powered on and the flip open:
1 Press the camera/camcorder key b to activate
the camera.
Tip: You can also activate your phone’s camera by
pressing
s > jMusic & Media > Camera .
38
camera
Your phone shows the active camera viewfinder
screen:
Tip: Press the camera/camcorder key b to
toggle between the camera and camcorder.
2 Point the camera lens at the subject.
Press
S right and left to zoom in and out.
To view other options, press Options (see page 40).
Options PicturesCapture
131 1600x1200
Press left soft
key to view
Options menu.
Press sto
take photo.
Press Sright
& left to zoom
in & out.
Remaining
Shots
Resolution
n
39
camera
3 Press the center key s to take the photo.
4 Press Send to save the photo and send it in a
message.
Note: Network/subscription feature.
Select in Message to immediately send the photo in a
message, or select
Online Album to first save the photo
to an online album. You will then see the
Msg screen.
You can now send the photo in a message (see your
User’s Guide for more information).
or
Press Save to save the photo and return to the
camera viewfinder.
or
Press Delete to delete the photo and return to the
active photo viewfinder.
5 Press O to return to the main screen.
40
camera
When the camera is active, press Options to view and
select these options:
option
Resolution Set resolution to 1600x1200 , 1280x960 ,
640x480 , 320x240 , or Picture ID .
Self Timer Set the camera to take a photo after
a specific interval:
3 seconds , 5 seconds, or
10 seconds . Or turn it off.
Add Picture Frame Select a custom frame for your photo.
Brightness Adjust image brightness by scrolling
left or right from
-2 to 2 .
White Balance Adjust for different lighting conditions
by scrolling left or right to choose
from
Auto , Sunny , Cloudy , Tungsten , Fluorescent ,
or
Darkness .
Color Effects Scroll left or right to select Normal ,
Antique , Black & White , or Negative .