Motorola S11 FLEX HD User manual

MOTOROLA
S11-FLEX HD
EN

HendrixStereo HeadsetENGSG

1EN Check it out
Check it out
here’s what you can do
Your MOTOROLA S11-FLEX HD wireless Bluetooth®
headset. Move freely around the house listening to rich
premium sound wirelessly from your smartphone. Set
your preferred bass and treble level settings on the
headset to hear the music the way you like it. Enjoy
crystal clear conversations on your phone in high
definition.
Go ahead, check it out:
At a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect & go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connect with Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Note: Your battery is designed to last the life of the
product. It should only be removed by a recycling facility.
Any attempt to remove or replace your battery may
damage the product and void your warranty.
Caution: Before using your device, please read the
safety, regulatory and legal information at the back of
this guide.

2At a glance EN
At a glance
the important bits, quick and easy
Tip: Be sure to completely close the USB charging cover
to protect it from water or sweat damage.
Charging & Headset Status
Power
(Right Ear)
Red/Yellow charging
Green fully charged
Music & Calls
(Left Ear)
Power
Button
Volume
Buttons Multifunction
(MFB) Button
Phone
Tablet
Computer
Connections
Calls
Music
Wearing
Choose ear gel.
Choose gels that
create an optimal fit
C
1
Notification light
Micro USB
charging
port
3
Place on ear and
adjust the ear stem.
Ear
stem
2
Snap on head fit
adjuster (optional).
Adjust snap for optimal
fit.
Microphones

3EN Connect & go
Connect & go
let’s get you connected
Turn Bluetooth on
for your device.
Tu
f
1
On
3
Enter “0000”
if prompted.
Enter passcode.
Complete.
C
4
2
Status Light -
Flashing Blue
Turn headset on (charge before use).
Voice prompt:
“ready to pair”
Follow voice prompts.
Voice prompt:
“Device 1 connected”

4Basics EN
Basics
standard features, advanced quality
Music
Calls
To…
play/pause
music
Press the MFB button once.
skip to next
track
Press the MFB button two
times.
skip to previous
track
Press the MFB button three
times.
change music
bass/treble
setting
Press and hold MFB button
until you hear a voice
prompt.
To…
answer a call Press the MFB button.
reject a call Press and hold a Volume
button until you hear a tone.

5EN Basics
Note: Some features are phone/network dependent.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
make a voice
dial call
Press and hold the MFB
button until you hear a tone.
mute or
unmute a call
Press and hold both Volume
buttons at the same time until
you hear “mute on” or “mute
off”.
end a call Press the MFB button.
answer second
incoming call
Press the MFB button.
reject second
incoming call
Use the phone keypad to
reject a second incoming
call.
hear remaining
music play
time
Press Volume buttons while
in standby.
To…

6Advanced EN
Advanced
more clever stuff
Second device?
Do you use two phones? Or maybe a tablet and a
phone? Pair with two devices using integrated
multipoint technology.
•See “Connect & go” on page 3 to pair second device.
Headset remains in pairing mode for five minutes
after turning on.
•Once paired, to connect to both devices simply turn
them on.
Calls
Follow the voice prompts for features such as voice dial,
answer call, and end call.
Music
Select a music source to listen to by streaming music
from that phone. To switch to the other phone for music,
just start streaming music from that phone.
Note: While multipoint connections work for calls, only
one music streaming connection can be maintained at a
time.

7EN Advanced
Notification light
An easy way to check your headset.
Settings
Press and hold the Power and MFB buttons together to
hear settings. Follow the voice prompts to change them:
•Reset headset
Caution: Reset erases all paired devices stored in
your headset.
•Voice prompts on/off
•Caller ID on/off
If light shows… your headset is…
blue flash turning on and in pairing mode
steady blue connected to your device(s)
red flash in a low battery state
fading blue turning off

8Connect with Motorola EN
Connect with Motorola
•Answers:Guides, online help, and more at
www.motorola.com/support.
• Support: Visit www.motorola.com/support or contact
the Motorola Customer Support Center at:
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
• Bluetooth: If you have questions or need assistance,
contact us at 1-877-MOTOBLU, or visit
www.motorola.com/bluetoothsupport or
www.motorola.com/bluetoothconnect.

9EN Safety, Regulatory & Legal
Safety, Regulatory & Legal
Battery Use & Safety
DON’Ts
• Don’t let the product come in contact with liquids.* Liquids can get into the
product’s circuits, leading to corrosion.
• Don’t place your product near a heat source.* High temperatures can cause the
battery to swell, leak, or malfunction.
• Don’t dry a wet or damp product with an appliance or heat source , such as a hair
dryer or microwave oven.
DOs
• Do avoid leaving your product in your car in high temperatures.*
• Do avoid dropping the product.*
Dropping your product, especially on a hard surface,
can potentially cause damage.*
• Do contact your retailer or Motorola if your product has been damaged by
dropping, liquids or high temperatures.
Warning:
Never dispose of battery powered products in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your product’s performance.
In some circumstances, third party accessories can be dangerous and may void your product
warranty. For a list of Motorola accessories, visit
www.motorola.com/products

10 Safety, Regulatory & Legal EN
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart (in English only).
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English
only).

11EN Safety, Regulatory & Legal
Children
Keep your product and its accessories away from small children. These products are
not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Symbol Key
Your battery, charger, or accessory product may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your product or battery in a fire.
Your product or battery may require recycling in accordance
with local laws. Contact your local regulatory authorities for
more information.
Do not dispose of your product or battery with your household
waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
032374o
032376o
032375o

12 Safety, Regulatory & Legal EN
FCC Declaration of Conformity
FCC DoC
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola Mobility LLC
Address: 8000 West Sunrise Boulevard, Suite A,
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: S11-FLEX HD
Model Number: S11-FLEX HD
FCC ID: IHDT6ND2
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d)
and section 15.109(a)
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo and/or
FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).

13EN Safety, Regulatory & Legal
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The
FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for
indoor use.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with
Canadian ICES-003.
Use & Care
Use & Care
To care for your Motorola product, please keep it away from:
liquids
Don’t expose your product to water, rain, extreme humidity, or other liquids.
drying
Don’t try to dry your product using a microwave oven, conventional oven, or
dryer, as this may damage the product.
extreme heat or cold
Avoid temperatures below -10°C (14°F) or above 60°C (140°F). For battery
powered accessories, do not recharge your accessory in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your product to dust, dirt, sand, food, or other inappropriate
materials.

14Safety, Regulatory & Legal EN
cleaning
To clean your product, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your product.
protection
To help protect your product, always make sure that any battery, connector and
compartment covers are closed and secure.
Recycling
Recycling
Products & Accessories
Please do not dispose of products or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items
should be disposed of in accordance with the national collection and recycling
schemes operated by your local or regional authority. Alternatively, you may
return unwanted products and electrical accessories to any Motorola Approved Service
Center in your region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Software Copyright
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed

15EN Safety, Regulatory & Legal
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product, you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility LLC warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in materials
and workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola

16 Safety, Regulatory & Legal EN
Products, Accessories, and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories
for commercial purposes or subjecting the Product or Accessory to abnormal usage or
conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Products Covered Length of Coverage
Products and Accessories
as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced. The balance of the original warranty or for ninety (90) days
from the date returned to
the consumer, whichever is longer.

17EN Safety, Regulatory & Legal
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet
your requirements or will work in combination with any hardware or software applications
provided by third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical
media (e.g. software that is downloaded from the Internet), is provided “as is” and without
warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To
Products Covered Length of Coverage
Software.
Applies only to physical defects in the media
that embodies the copy of the software (e.g. CD-ROM, or
floppy disk).
Ninety (90) days from the
date of purchase.

18 Safety, Regulatory & Legal EN
avoid losing such data, software, and applications, please create a back up prior to
requesting service.
How to Obtain Warranty Service or Other
Information
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental
or consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state
or from one jurisdiction to another.
USA
1-800-331-6456
Canada 1-800-461-4575
TTY 1-888-390-6456